I had a vehicle towed here since it wasn't able to start. Upon calling them they were not only able to tell me that they do accept this type of scenario, but they were also able to tell me what towing company they recommend and why. The referred me to Frankie's towing due to it being the overall best value in the area, and because they also have a trusted relationship with them. They were able to get the vehicle repaired and now it starts and runs well! Overall I think what they charged for labor is fair for the market, and the quality of work seems adequate. The staff is friendly as well, so the only draw back is really that the entrance and waiting area feels a bit dirty and run down. If you need your car serviced in the area this is definitely a decent place to take it! read more

I've ignored a non-critical repair since December. To clarify, it's now the beginning of March. The shops I did contact when I'd have the time to consider the repair throughout that while all asked for the car to be dropped off, some requiring a full week before dropoff, which didn't work for me, so I kept putting the minor nuisance on the back burner. Fast forward to the other evening, and a phone call with a dear friend results in learning that a family friend who had helped raise him, the mother to one of his closest friends from childhood to this day, was on her death bed across state lines. His car was in the shop from a hit and run. Suddenly, the minor repair I'd ignored for months became top priority, because I didn't want him needing to return to the Twin Cities immediately if he carpooled or spend a ton on a rental and still have to measure his stay to minimize the rental expenditure. I had an unexpectedly busy day yesterday, so once I was free today, I picked one of the best-rated Plymouth repair shops and grabbed my phone, expecting it to be the first of many calls, given recent experiences with fielding this exact repair for my car. Nope. John was not only truly warm, he was very considerate and informative in his questions before inviting me to bring my car in for a quick repair today, despite it being already 3:30 pm at that point, with the shop closing in an hour and a half. I got to the shop at 4 pm. Less than half an hour later, I was leaving with my car no longer clanking from a loose part. I think I've found a solid new (and far more local - my go-to shop up until now required a half hour drive, but I love my car so I didn't mind) doctor's office for my car. read more

On the coldest morning on 2025 my car wouldn't start. I called my roadside assistance and had my vehicle towed to Precision. They have a drop box for after hours drop off. Chelsea called me the next morning and let me know they were looking at my car and she called me a few hours later and advised my battery needed replacing. My hood latch also had an issue and they took care of that at no charge. The staff here is amazing and I'll continue to take my car here for repairs. read more

These guys are awesome. I thought I had a blown head gasket, they diagnosed it for half of what all the other shops charge.

I love Precision! I have been taking my car there for years, they do my oil change super efficiently and walk me through what services I'll need next -- no pressure, just honest advice. Everyone's always so friendly and easy to talk to. It's rare to find a place that feels this trustworthy with prices and reliable with service. read more

I can't say enough about the fine people at precision tune. They have always been very good about getting us in the pricing has always been fair and they do good work! Time/Value/Quality. They have all phases covered! Thanks again for being our friendly neighborhood auto shop. read more

I have been coming to this Precision for years and absolutely love them. Chelsea in the front office is always friendly and easy to work with and Jeff and his crew of mechanics in the back have always been timely and most of all honest. I have never felt like I was sold on something I didn't need and have even been talked back on something I thought I needed. This Precision Tune comes highly recommended. As a shipping manager I trust my entire fleet of vehicles to them as well as my personal vehicle. They have been recommended to co-workers, friends and family. Truly a great local, family run business. read more

Jeff, Chelsea, and the mechanics they employ are honest, do solid and thorough work, and don't oversell or upsell you. Their prices are competitive. (I call and get a phone quote from 2 competitors for all work done on my cars that isn't routine maintenance, they've never been off the mark by more than 10% and are nearly always the lowest price.) My family has brought our cars to this business for nearly 20 years and I have yet to have a disappointing or unpleasant experience with anyone, and they have often gone above and beyond expectation to get a repair done quickly or to try and shave a nickel off where they could if I was light in my pocket. I have heard not so great things about other precision tune locations but I can assure you, this one will earn your business and your trust. read more

Honest, trustworthy people, fair prices. What else can you ask for? How about a repair shop that doesn't push unnecessary inspections on your vehicle in an attempt to sell you unneeded work? Check! I've used this location of precision tune several times over the years and realized that they've earned a 5 star review. I even had a conversation with an Uber driver who uses them and won't go anywhere else. I'm a DIY guy, but their prices are so reasonable I opt to bring my cars in for work. Thank you P-tune of Plymouth! read more

Prompt, courteous, helpful - all at a time when my Retailer & Insurance Company were not. Great service - quick work - they were great!

I have been a customer for over 11 years with 5 different cars and teenage children, Jeff and staff have always treated us very fair and honest. My now adult children use Precision Tune in Plymouth as there mechanic of choice! This is a great family owned small business get to know them and they will take care of you for generations. Thanks again Jeff! You folks have a GREAT reputation because of exceptional customer service and your honesty. Andy W. read more

I've been taking my cars here for years (and so has my dad) and Jeff, the owner, has always been very honest. I recently had my speedometer cable replaced and was quoted around $100. It took them less time than expected, so they only charged $70. Very honest workers here. I've also had them perform regular oil changes and they let always me know when they see something else that could be problematic in the future, but never go ahead and perform any additional work without my prior consent. Best shop I've frequented so far. read more

My 2003 Nissan Altima would not start - Jeff suggested a few things like slamming the Gas pedal all the way down .. none of which worked. He quoted me like $100+ and asked me to get it towed. I got the vehicle towed - all repairs done, fuel injectors cleaned in less than 2 hours and charged $79 which include a full service (oil change ...) A very honest business and they know their stuff read more

I lost my serpentine belt on my way to an appointment today. Thankfully I was just about there, and Precision was on the same street as my appointment. I was able to drive it into their lot, they fit me in immediately, and I was back on the road in about 30 minutes. They replaced the belt, checked to make sure there weren't any other problems, and had impeccable customer service! Thanks Precision Tune!!! read more

This place used to be good but it has taken a turn for the worse over the past year. And what a sharp turn it has been. The basic customer service skills seem to be missing now. Also be aware of the diagnostic service they seem to be pushing this year. They pushed it to me a couple of times for an oil leak and despite paying them 89 bucks for it twice, my car still leaks oil. Not much help this diagnostic service. And did I mention absolutely horrible customer service and a boatload of attitude? read more

These guys are as quick as possible with doing a good job. Thanks!

This is your classic snake-oil salesman auto repair shop run by a manager who wouldn't know customer service if it hit him the face. Due to my experience here, I am so much more cautious about bringing my car into repair shops. While fixing my car, the mechanic cracked my windshield on my Honda Civic, a mistake that he readily admitted to when he returned the car back to me. I had brought in my car to fix the windshield wiper motor that had broken the previous winter. It was the weekend, so he told me to call back on Monday and speak to the Manager about the windshield. By the time I called the manager that following Monday he put the entirely liability on me, saying (more like yelling) that I had no proof that the windshield wasn't already cracked when I had brought in there. If the windshield was cracked when i brought it in there THEN I WOULD HAVE ASKED FOR IT TO BE REPLACED! THEY BROKE IT! If you bring your car here, do your due diligence and take photos before you bring it in, they care only for their bottom line. read more

Waiting room is next to counter with 5 chairs and a TV. They do have a charge station if your battery is low. Close to a few places to visit. The service is excellent. They keep you up to date on what is going on. May not be the cheapest but you get consistent quality service. Been coming here for years and no issues. read more

Good, prompt, friendly service - took my car here for an oil change. They let me know about my brake pads being close to nil but didn't push the repair on me. Ill be back. read more

Great quick service. Had two oil changes here. Very friendly staff. Also quite cost competitive.

Jeff and the gang are just amazing. I've taken my car to them for several standard repairs needed as well as issues that required tricky diagnostics. Along with being very knowledgeable, they've earned my trust with reasonable prices, using refurbished parts right away to save costs, and they have the best customer service. I like the way they do business. read more

Jeff and the staff Are great!! First place I have been where I feel they are honest and not overcharging me for repairs on my vehicle. Very good prices for necessary repairs and maintenance on your car! Thanks for the great and speedy service! read more

This place is amazing! They have fantastic customer service and always answer my questions. I have taken my car here twice for repairs and both services have been inexpensive. I highly recommend! read more

Simply the best! I've trusted Jeff and his team for almost 20yrs. They have serviced ALL of my vehicles for every need. Nothing they haven't seen or can't get resolved for you. Honest family business. No question. I've referred many people for their personal and company vehicles. They have never let me down. read more

Correct Diagnosis, Reasonable pricing, and Prompt Service. I had a bad experience with a different shop - wrong diagnosis and wrong recommendation for a repair. Went to Precision Tune Plymouth for a second opinion. After a short test drive, technician Matt was able to correctly diagnose the problem and gave a rough estimate the cost for a repair job. Called after an hour, gave a though explanation and two options for the repair job. It was engine misfiring and the plugs and two out of six coils should be replaced. The repair was done in three hours. My van runs without the vibration problem at low speed. Excellent job. Highly recommended. read more

I used to always take my car to Goodyear, but my husband thought we should give this place a try. It is for the better! They don't bullshit or try to offer stuff you don't need. I had a rattle on my exhaust and they took care of it for free! Yes, easy fix - but still, this is rare! My husband has had similar experiences with his car. We are definitely pleased and will keep going there. read more

I called today to make an appointment. The first time I called, the phone was answered by a male voice, then by a female. Then both hung up on me. I called again, and spoke with the female. I asked how much an oil change would be for my vehicle and she put me on hold to find out. After holding for over 6 minutes, I heard a phone number being dialed, then was hung-up on. Poor customer service and I never made it through the front door! Thanks, Jiffy Lube for excellent service. read more

The guy who changed my oil could have not been more unenthusiastic to do the job. Had a coupon for a free tire rotation and guess what, they said it didn't need to be done. Thank you for the horrible service, I will never be back. Amateurs in every aspect! Please don't make the same mistake I made. read more

The best quality and most honest auto shop around! I go out of my way to go here and always recommend it.

I have used Precision for all my cars over the last 15 years or more. They are always friendly and do little things others would charge me for doing. read more

Thanks for the great service precision tune. Very honest and fair with pricing. I wouldn't take my car anywhere else!