Our sales consultant, Kellan Blake, was outstanding. He was not only an expert on televisions themselves but helped us identify the right type and size TV for the space we had, but also a swivel tabletop stand, and accessary components needed to attach to the game console. He's the best! Ed E. read more

our tv broke, I called to see if they would recycle and spoke to Rio. He checked in back for the replacement I wanted to make sure it was not a wasted trip. ok they have it so my husband went and picked up. we hooked everything up but we are seniors and could not figure anything out. I called Rio, and bless his heart, he tried to help me and quickly realized it would be to no avail. He actually came over to our house and set it all up for us!!! Now of days, this service does not exist. You have an AMAZING employee and should be treated as such. We appreciate it so much! This is a 5+ read more

Kellen sold me two new tvs about a week ago. I am a senior citizen who has managed to avoid ever having to hook up anything technical, ever. Kellen was a great salesperson even as I was clearly lacking common knowledge, like, HDMI what?? He walked me through everything and set me up with installers. When I still needed help after the very capable install, he made a house call the same day I called for assistance and tweaked my set up and made certain I was comfortable before leaving. My experience with Video Only, Lynnwood, was so easy and just excellent. You can have every confidence in Kellen and this business. I am seriously impressed. read more

They've turned into a sleezy used car sales lot right before my eyes! I've bought three televisions here before over the years with no problems. I went in looking to buy my 4th television. On their website it states they will give you a trade in on your old television up from $100-500 dollars. When I showed up they stated that was only for two specific televisions and would not honor the trade in... ahh the old bait and switch. See? Used car sales. I decided to come back about a week later after doing more research on televisions during Prime Day. They advertise that they will match any advertisement/sale on a product so I brought them a printed out online advertisement where you would get $450 of accessories (it was one accessory up to $450 worth) with the purchase of a specific line of televisions. They were able to pull up the same advertisement on the internet. They would not honor that advertisement. Then they tried using high pressure sales tactics on me stating anyone who sells televisions online is a scam. Well...time to cancel my Amazon Prime account then! Well, my business will go elsewhere. I'm not making a third trip. Sure they'll advertise what they say are the cheapest prices anywhere, until you bring them something that states otherwise. And honestly, integrity is worth more than saving a couple bucks Video Only, you need to learn that. read more

Video Only - Electronics Near Me - Lynnwood, Washington

my wife and I recently wanted to upgrade the soze of our primary Television. We shopped and did our homework, selected at Sony 95" TV as compared to box store it saved us a few hundred dollars. A major part of our decision was the salesperson hyping the installer they use as top notch. I am NOT an audio video person and wanted someone to walk me through syncing to our cable box though our audio receiver for surround sound. First of all installation price was higher than quoted by salesperson. I assumed spending almost $5,000 on a new TV the installer would take the time to make sure things are working properly. Heck no, I contacted him as we have some issues and he said " oh you got the basic install, I can come back out for $150 to $200" so I guess a normally operating tv is not a normal install? Should have just gone to big box store at least they would stand behind install with there own staff. Pricing may be slightly better but don't do it if you need help with install. read more

Purchased a TV a few weeks ago. Purchased a 32 inch for our motorhome to replace one that went out. The salesman Kellen was very personable. He even carried it out to our car. Thank you! read more

I had researched and priced an LG OLED TV and found that Video Only was hundreds cheaper then the bigger box stores. In addition, we worked with the manager Jeff and he was able to answer every question and provide everything we needed with the television, and he actually had the TV in stock - none of the other stores selling the specific TV had them in stock. When we brought the TV home and set it up there was a slight issue and we called Jeff. He immediately took care of the problem and not only got us a new TV but is having his guys come and set it up and take back the one that had the issue; no cost. Customer service is amazing and so is Jeff! You definitely won't find the price, products in stock and customer service at other bog box stores. read more

We visited Video Only yesterday . After speaking with Jeff we decided to purchase the Samsung S95b 55" TV. We got a great deal and received great knowledge. We came from 50 miles away to purchase at this store and would do it again. read more

We had just moved to Seattle and we were looking to get a new TV. We felt that we were justified in spending a little more given that we are home a lot of the time and spending more time on Netflix than ever before. Originally we were going to go the Amazon or Bestbuy route but Mr. Antenna (a TV installation company) mentioned that Video Only was not only a locally run business but they would "treat you right." We drove a little further north of us to take a look. Luckily they had the TV that we were interested. We searched high and low for a good price online and they were able to get us $300 less than the best deal we found. They explained all the details and specs about the TV and given how thin the screen was, they talked us through how best to handle it without cracking the glass. Unfortunately the package we had had a damaged TV but they instantly took it back and replaced it with one that had no issues and has been working great for us. We also decided to get a TV mount as well from them and they had a number to choose from. You know when you shop here that the business cares and the people know their electronics. Talk through ideas, thoughts and comments with them and I'm sure you'll come away with learning something new. If you're looking for a TV, skip the big chains that are impersonal and don't have your wallet in mind. Buy local! read more

About the best shopping experience one could have. Best Buy across the street opens at 11:00, I got here at 10:15. They open at 10:00. So BB loses a sale because of their hours. David was very helpful in knowing his products, so I bought 43" Konika today and it works great. Very high resolution and the latest features. Lots and lots of different TV's over prices between $200 and $2,000. Nice parking too, away from the main drag. Much, much better selection than the Fred Meyer in Shoreline, which had a paltry five or six TV's in stock. read more

I've been a Seattle resident for over 20 years now and made most my big ticket purchases at Best Buy. Being the first buy at Video Only I didn't have many expectations and I went there after exhausting all my other google searches on pricing for the tv I've had my eye on the past year. Matt was extremely easy to talk with and there was no pressure involved in the sale at all. I've been to video only in the past and had less than great experiences, so this was a pleasant change. After mulling over details and zero pressure I asked to up my budget and tried to get a killer deal on my new 77" tv. Matt and the manager made it super easy and quick! They agreed and 1 day later the tv was dropped off seamlessly in my living room. After 2 days of using this tv I'm extremely happy with my purchase and experience at Video Only! Thanks so much! I'll have this tv for many years to come and just in time for the Super Bowl! read more

I was in the market for a better TV to replace my entry-level TCL set that I'd bought online from Costco without seeing it in person first. I'd never been completely happy with the picture quality. My previous experience with Video Only was in the 90's at a different location when I bought my first DVD player. It did feel like used car sales then so they weren't top of my list. But the recent ads on the radio about best prices and cash for my old set convinced me to try them again. I had done research online and knew exactly what model I wanted and what a fair price was. I went in on a Saturday afternoon and talked to Matt. He was very helpful, showed me the closest model they had on display (2020 instead of 2019 model, next size up) located the last set matching my specs in stock at their Southcenter location, quoted price the same as online stores, gave me $150 credit for my old set (which cost $330 new three years ago), and set up no-charge delivery for the next day. He also told me they had a 30 day guarantee that allowed me to return the set if I wasn't happy with it. Yes my old set would be gone but I'd be able to make a "compromise" purchase. Set was delivered on time the next day by two polite guys, they carried the box to the spot I needed and took away my old set. It took me a while to set it up, but now I've got a MUCH better (OLED) picture and good vibes. read more

Just got back from one of the most pleasant buying experiences of my many years as a consumer. Pleasant greeting, let use wander first without pestering, and after 10 minutes when we walked near the front we were again politely greeted and asked if we had questions. I suggested what we were looking for, I was given a very good price on the equipment we wanted. During checkout we asked about another BEAUTIFUL OLED TV and David, the manager, explained about it and told us about trade in offer on it. I do my homework, I can't be pressured, I'm easily annoyed and I don't suffer liars. David was knowledgeable, polite and offered no pressure to purchase at all. We wound up purchasing 2 TV's and a nice receiver, we left smiling, even after spending $13k and now confident they will be having our business far into the future. read more

I've bought three TVs from Video Only over the years and I've been more than satisfied. The first was one of the last rear projection big screens, the second was one of the last plasmas and I just bought a new OLED. The price on the latter beat Amazon and Best Buy and Video Only delivered and removed my bulky old TVs at no extra charge. read more

We met DAR today at video only. Awesome guy, knows what he's talking about, we bought 2 TVs and spent well over $2500. Spend your money here!!! Good people! read more

Yes, do yourself a favor and go to this location. As much as I enjoy the displays of the big box store, I love how everything was laid out at Video Only. Their showroom is simple and straight forward with TVs ranging from budget friendly to flagship models. We were immediately greeted by the store manager. He was awesome! Friendly, no pressure, and informative. He gave me an unbelievable deal on the best 77" OLED TV with extended warranty. I've been eyeing this TV for months and they beat all the stores. This place reminded me that there are still good, honest, hard working people out there. He even helped me load my tv into my car in the rain. 100% satisfied. read more

I walked into video only last night looking to buy a 43" tv. Unfortunately they did not have stock of what I wanted but the gentleman, who had worked there 18 years was happy to look and find another place not related to them, that did have it nearby. Amazing customer service. The next item I need, will be through them! read more

Big thank you to Duane for helping answer all our questions and assisting us today. I'd recommend asking for him to help - he knows everything and is super friendly. Hope his bosses know what a great guy they have in him. We wouldn't have made any purchases without his help, and will certainly recommend him to everyone we know! Thanks again! read more

We saw Dar today at the Lynnwood Video Only and he was super helpful. His knowledge on the different models of TV's was awesome. I highly recommend Video Only, if you go see Dar he was great!! read more

What a most pleasant buying experience! Dar was very friendly, relaxed yet professional and knowledgeable. He answered all of my questions. I ended up buying only a basic model TV. There was zero pressure to upgrade or buy something I didn't want. I would send my family and friends here. read more

BEWARE: If you spend any money with Video Only, consider it gone. They will not refund your money for any reason. And don't just take my word for it; look at other reviews and sites like CitySearch. MY STORY: I've been fighting with these people since August, trying to get them to honor their return policy. I've called, sent certified letters to Peter Edwards (the owner), complained through the Better Business Bureau, asked the State Attorney General's Office of Consumer Protection to contact them on my behalf (which it did)... but they refuse to even respond. MY COMPLAINT: I bought a product with which I was not happy and tried to return it. The store/regional manager refused to refund my money BECAUSE I HAD OPENED THE BOX! How is one supposed to decide whether they're happy with a product without opening the box? ANSWER: It's impossible! Their policy says they'll refund your money "If, for any reason, you are unhappy with the equipment you purchase." Not in my experience. Spend your holiday shopping dollars somewhere that will do right by you if there's a problem. This outfit will not. read more

I have now purchased two unnecessarily large TVs from this location, and I have to say, I'll probably come back again, but that is not to say, that you have to know what you are getting yourself into, when you go to a Video Only. These stores are bare bones, when it comes to layout. Don't expect specialized carpet, or strangely configured lighting. Expect shelves of a wide variety of TVs, popular name brands, at some downright scary cheap prices. The first time I visited, the gentleman there was extremely knowledgeable, and helped me compare the specs of the various TVs in my size range. Not only did he know the TVs, but he was willing to show me how the TVs worked, remotes, menus and unique features on each. Here's the part where you have to know what you are getting into. I have heard the people there being pushy, and from the moment you walk into the store, it kind of feels like walking into a car dealership. The people there know they have good product, and they are going to TRY to sell you on something. As long as you have a good idea of what you want, then it's perfectly fine to just go in, but I would do research first, even if the people there know a lot about products. Tip: It's okay to negotiate; I use the analogy of a car dealership quite literally. If you have your eyes on a certain model, ask the sales person for a cheaper price. I did, and he was able to drop my first TV I got there, over $300 dollars. Worth asking, you never know. read more

We visited Video only yesterday on Black Friday and had a great experience. Kellen was so kind, not pushy, and overall very knowledgeable. He let us take our time in deciding if we wanted a tv and offered us a return guarantee. I would recommend this location for all tv purchases. read more

I went in because I called earlier to discover they had the exact tv I was looking for on both best buy and Amazon. Best buy and Amazon shipping dates were several weeks out. Being fairly impatient I went in to video only to see the tv in person. I was already indecisive between a 55" (might fit in my car) or 65"(definitely would not fit in any small sedan). We measured the box for the 55" and realized that was unfortunately not going to fit. Salesman then offered free delivery for the next day. Also included a free 5 year warranty...so I decided to go with the 65" since, hey, free delivery and that is what was basically preventing me from choosing this size anyway. Dudes arrive with the tv. They set it up. Turned it on to make sure it was working. And they were outta my place in less than 10 min. Great customer service. No BS. No upselling. Free warranty. Free delivery. Was in the store less than 10 minutes (helped that I knew which model I wanted -LG OLED CX) Delivery and set up less than 10 minutes. $200 less than Amazon and best buys price.. Oh, and everyone including the delivery guys were wearing masks. read more

A month ago I bought a TV from this store. I have been in that store several times over the past year or so looking at what I wanted to get and fitting it into my desired price point. I've talked to more than one sales person there in that period of time. I've also gone to competitors across the street, Costco, Amazon, you name it as I methodically reviewed what I would purchase to upgrade our six-year-old 49" Sony to a 55" model. Like reviewers here who refer to "Bald Jeff" - the store manager, it was as easy as 1-2-3 to take care of my transaction and get him to match a local competitor who offered to pay the sales tax. He didn't even look at their ad, just took me back to the inventory area and got me the TV I was looking for, helped me load it in my car and we were done. One thing he said to me was that people don't realize that the manufacturers are the ones who set the pricing. In other words, if VO has a surplus of a particular model in stock and wants to discount them to move them, they aren't allowed to do that as authorized retailers without the manufacturer's blessing. In any event, I'd done a ton of research over which model I wanted - Sony 900e - and got this for an excellent price point and better than anywhere else as it turned out. While they are there to sell you a TV or related product, they do know their stuff and it's no muss, no fuss. If Costco sold Sony TVs, I would have purchased it there, but I used the Citi Costco Visa card I have which automatically adds two more years onto the manufacturer's warranty. Can't beat that! read more

I was searching for TVs. As I was driving an ad came on for Video Only. So I stopped in, told Craig what I need and he showed me the Samsung I was wanting and at a $40 savings. It's logically owned which I like to shop at. Craig was great. I will definitely go there again. read more

I was on my way to the hardware store to look for screws to mount my parents new TV to their existing vesa mount. I was passing by video only and thought they might be a better option for getting the right screws. I talked to David and he knew exactly what screws I needed and gave me 4 for free. I really appreciate that kind of service. It saved me a trip to the busy hardware stores. Looked like pretty decent prices on TV's too, just from the couple minutes I was in there. read more

I went into video looking to see what kind of TVs they had. I was approach by a man that goes by Dar. He was friendly, didn't allot pressure to buy anything right then and there. We looked at a few TVs. He was very informative, and inlet him know I would be back. When I did go back he was still real friendly, and made sure the tv I wanted was a good fit. He went above and beyond and loaded the two tvs I purchased, and loaded it up in my vehicle. He made sure I was taken care of. I recommend video only and Dars customer service. Thanks for everything Sparrow read more

If you want want good service and good knowledgeable employees I would recommend Video Only. I went to the big box store wanting to look at stereos systems and the young kid I got was very nice but not very knowledgeable. almost 4 weeks ago I called the Lynnwood store and got Dar on the phone. After talking to him for a while I decided to come in and look at some of there inventory. I ended up buying the Bose 700 sound bar, Bose base module and surround speakers. I love them. So not only did I get great service I also got a fantastic product that I highly recommend. read more

I have to start by saying I don't understand some of the negative reviews. It seems to me most people are unfamiliar with electronics and don't understand return policy on them. EVEN COSTCO, that will take anything back, will not take TV and audio devices after 90 days. I think Video only gives you 30 days, for the amount I save, that is fine with me. After 30 days it is up to the manufacturer to fix the problem, This is normal, they can't guarantee a product for life. I have bought 3 Tv's from Video only and always got the best deal in town. Sales guys have always been nice, and will even let me price shop them in the store from their computer. I really don't know what else people expect. They are so good in fact, I am going today or tomorrow to buy a 4th Tv, probably a 70" for the bedroom, to replace my 60" LG (from Costco) that just "pooped" out on me. If you want a place to go to save money, but yet don't expect a glass of wine and people to kiss the ground you walk on... Video only is the place for you. This is after all how Video only keeps their prices down, bare bones... read more

Hats off to Dar and Jeff at Video Only in Lynwood. I recently purchased a tv and receiver from Dar and was really pleased with the service I received and his expertise. I hadn't considered shopping at a local tv shop but a friend had a good experience, so I stopped in the shop. Dar was willing to work with me on my budget and was able to flex on the price of the receiver, warranty and delivery costs. With a promo running at the shop Video Only was easily $1000 less for the tv I was looking at than online shops. Yes, the shop has a little bit of old school sales guy vibe with shirts and ties and sales pitches, and yes I never got a call confirming my delivery window the day of delivery, but these are minor details that only cost the shop a star. I'd happily shop at Video Only next time I need gear and would have no problem recommending them to friends. read more

We came in because we had 6 or 7 devices that connect using HDMI but only 4 HDMI ports on our TV. Instead of trying to upsell us a receiver, the salesman went to the internet and showed us HDMI splitters. These are devices that Video Only doesn't carry, but he felt that this would be the best fit for us. Previously I've purchased multiple TVs, sound bars, receivers, etc. from Video Only. This is just one more example of why, when we're looking for audio or video components, we start with Video Only. We also almost always finish there. Its a great feeling to know that you can trust a salesman to offer the best option for you and your family, rather than the best commission for him. I'm a loyal customer who will be back. read more

When I first walked into Video Only, I was sure that the prices would be expensive, and that I wouldn't find what I was looking for. Well I have to admit that I was wrong. I purchased a TV from them and I have to say that I do not regret my purchase, they answered all of my questions, were really friendly and their customer service was top of the line. When I need another tv, I will definitely purchase it from them. read more

Dar is the man at Video Only!! He is very knowledgeable and friendly. I bought a LG OLED 77" and he was no pressure at all. Unless you consider the deal they had going on with a $400 trade in value for ANY old TV! I wasn't expecting to buy at that time but after looking at the comps at their store on the internet, how was I to say no to such a great deal?! Thanks Dar for your knowledge about all the brands and for helping me load that huge box into my car!! read more

If you want some greasy used car salesmen chasing you around the store trying to sell you something you don't want or need this is the place to go or you will be sorry! read more

Went in looking for a new LED tv. Bought one there and then found the same TV at Costco for $50 cheaper. Took it back and was told that they would price match it. What? Your advertising said that you have the best prices. BS! I asked why it wasn't cheaper here? I got a horseshit answer that they don't know how much other retailers sell for. Seems like lies is what they are about. Just like Democrats in Congress. I won't step foot in there again. read more

Great customer service. I did not feel rushed. Lined up all the TVs side-by-side and allowed me to make a decision rather than dictating one for me. I would go back. Thank you Dar. read more

Before you buy from here take the time to read the reviews dedicated to how horrible Video Only's business practices are when it comes to returns. Our salesman, the store manager was absolutely wonderful, and he told us we could return the TV at any time if there was an issue. We spent $1200 plus a warranty of $150. The TV did not work for us, pretty bad masking/shadows. We returned it, and can only get in store credit. Be aware that their 30 day return policy will be pitched by the salesman as "if for any reason you are unhappy keep all the original packaging and return the item for a full cash refund." there is no cash refund. All we can do is hope to use the credit. We are going to complain to anyone that we can. I only wish we'd read the reviews here first. read more

Pretty great experience here. We're shopping for new TVs for when we move next Spring. Coming into a store and walking onto the sales floor can be tough because the answer we have to offer is that we're just looking and not buying yet. We were greeted by a few employees and asked if we had any questions. Nothing too pushy, nothing rude. The TVs here are all priced well and range in size and quality from about 30 inches up to over 60 inches. There's also sound equipment, TV stands, and wall mounting fixtures. Basically your one stop shop. Decor is plain but I suppose the reason there is to show off the TVs and avoid distracting customers. And let's face it, the core demographic is probably men and the average man probably cares a lot less about what a place looks like if the TVs are awesome. We did finally have a few questions and Dar (or Daniel) was quick to answer them. Even though my boyfriend is pretty caught up on technology and what types of TVs he likes, we both learned a bit about some new features and capabilities of some specific models. Really fascinating stuff! I have a feeling when we do finally come around to getting the new TVs for our home, this will be where we buy them from. They're knowledgable, they're friendly, they didn't push or pry when we mentioned we weren't buying anything on that specific trip, and the selection here was great. read more

I"ve bought many TV's from Video Only and everytime the they went the extra mile to make me happy. My recent purchase just was a few days ago I got the 85" Sony tv. Initially I had in mind to use the tv stands, but later i change my mind. I prefer to have it mounted on the wall, so I decided to head over Video Only and see what could be done. Immediately the salemen helping ask the right questions to find out the solution for my small problem. They threw in new $199 TV mount and arrange delivery man to remove my current tv and mount the new one. I currently have credit cards account with the competition such Best Buy and Costco, but i still prefer to deal with Video Only for 3 reasons. 1. 0% financing, 2. Great Customer service. 3. Unbeatable prices. read more