Many thanks to the good people at Rafferty Subaru for their great service as I helped my daughter…read morebuy her first car. She had done her homework and knew she wanted a used Subaru. I was about to buy a car elsewhere, but after walking through the used inventory with Brad at Rafferty Subaru, my daughter was interested in two excellent options: a Crosstrek and a Forester. So what did we do? We bought them both--one for her and one for me!! I saved $10k by going with Rafferty Subaru. My daughter and I both love our new (used) Subarus. Thanks for all of your help, Brad.

Our leased Subaru Crosstrek has been in 8 times in 2 years for various things - the latest being…read morethe phone/maps not working - something a senior citizen needs. Kevin Rafferty told my husband -and I quote - We are now divorced...how immature (for an old man himself)...told my husband to go somewhere else. We are now in touch with headquarters. Hopefully they will help us.

Just purchased a car and it was immaculate. Everyone could not have been nicer. Explained how…read moreeverything worked in the car and the warranty. No high pressure sales. Have purchased cares before and they go out of there way everytime. Worth a trip to see them Carol

Special shout out to Steve Pealer who made the car buying experience smother and easy. I was…read moregiven a very reasonable deal with no hassle or pressure. He helped me connect my phone to the car & showed me the new features. The operation was fast and convenient. If you are looking for a Jeep Wrangler, this is the place to go!

So we had a really good experience here. In COVID times everything is twisted so it's all hard to…read moretruly tell. Masks were is use and limited capacity was seen. We had a quick and easy transaction

The best car experience I have ever had!…read more I had the pleasure of buying from this wonderful dealer. Lia is an awesome sales person. She makes you feel at home and sure about the car you are going to buy. Mat the person that helps you get a loan makes sure you get the best loan possible without hurting your credit. Definitely will be buying from them again. I would recommend to friends and family.

Their Buick service department, I never witnessed a more unprofessional staff in any type of…read morebusiness in my entire life. The service manager, tech and even cashier were sarcastic, demeaning to women and outright rude! I had my other vehicle serviced at their Cadillac sister store and had great service. It's hard to believe the stark difference in culture between the two Companies I won't be back to Hill, there are plenty of options for sales and service without the attitude and rudeness of their staff. I'm also writing to GM based upon their lack of professionalism. Mary Barra needs to know what people like this are doing to the Buick / GM brand. Do yourself a favor and move past this establishment!

This car was repaired at Hill Buick GMC in May for a front engine gasket, a big job. I purchased…read morethe car from another dealer shortly after the repair. Fast forward to 2 weeks ago. My mechanic while doing an oil change tells me that I have a oil leak in the front engine gasket! I take to local Buick dealer for repair and GM wouldn't pay them because they paid for the repair in May. I called Hill Buick and talk to the service manager. I ask him to call my local dealer and work out how this repair will be made. He tells me no I have to bring the car to Hill. Hill is in Newtown Square, PA, I am in NJ. It's 25 miles away. So I had to shlep 25 miles to Hill. Customer service was not served. If I was 10 miles away, I could understand. But 25 MILES?? Repair was made for the 2nd time and so far so good. Hopefully I never have to use these guys again.

These guys are the best. Jeff in parts, Ryan in service and Tim the service tech all stepped up to…read morehelp me with an issue. Appreciate the professionalism.

Having bought 2 911's in the past 18 months at other dealers, each time I shop I try dealing with…read morethese guys. Always low trade values and never willing to budge. Just get the general feeling of lack of care to win business whatsoever and won't even ask for a quote from them in the future

Everyone I dealt with at Hill Cadillac was very nice and pleasant to deal with. Some of my…read morefrustrations come from working with an inexperienced sales representative. Again, very nice person, but had to look up every question I asked him about the cars I was test driving as I went. I ended up buying a Cadillac Lyriq EV. The car is great, even though it arrived with a couple of scratches in the plastic on the dash and rearview that were too deep to buff out, but frankly those were bound to happen, so might as well have the seal broken early I guess. I was transitioning from a Tesla to the Cadillac and I asked specifically if my phone would function as a digital key to the Lyriq and I was told that yes, it would. Period. Turns out that my phone will not function as a digital key to the Lyriq. I will give a big shout-out to Dave in their IT department for researching if it was possible for a couple of days before getting back to me and telling me that my Samsung was not compatible with the Lyriq and I would have to buy a Google Pixel for compatibility. Note: as of yet the Pixel also will not function as a digital key even though I have gone through the process of pairing it and making it a trusted device and going through the complete online troubleshooting guide. I had also asked if my Tesla charger was compatible with the Lyriq and was told that yes, it would be with the included adapter. Turns out that the adapter was not included and cost an additional 300$. Also turns out that I've gotta go in to my Tesla charger at work and at home and reconfigure the entire things to make it work with the Lyriq. As of yet I have not been able to make it work despite being back and forth with customer support a lot. Lastly, before the car had left the lot I'd reached out to my sales rep because I found they had a model with better acceleration and more features that I had not test driven and I hoped that I could switch to that model and was told no. It was still available. Which is too bad because I would have gladly paid the extra money for the faster model. In general when I was initially looking at cars their communication was fantastic and quick to respond with texts. As the sale closed and thereafter the responses to my questions (there weren't a lot) dropped off significantly or ceased all together. The scheduled drop-off of the car was also 30 minutes late with no heads up, which threw off my day a little. So I've got this beautiful car that drives like a dream sitting in my driveway that I can't charge, can't use features I was told came with it, and I've spent 1600$ additional dollars for adapters and a new phone, which as of yet don't work. The purchasing part was pleasant and fairly easy but it isn't the experience I would expect from a luxury car dealership. It was also a significant departure from Tesla, where every single part of the process worked immediately upon purchase.

They always fit me in their schedule and the staff is kind and direct! My ESV was serviced twice…read morehere! They are also conveniently located near my home.

If you're looking to buy Brian Davies is your guy. He's very personable, friendly, attentive, not…read morepushy and very well rounded as far as sales go. He's everything a great sales person should be. I bought a used vehicle from YBH October 1st and Brian always made me feel like I was in good hands. I would say that I'm a tough cookie who hasn't bought a car in years. I was definitely impressed.

From the owner: Y.B.H. Sales and Service Inc. in Edgemont, PA treats the needs of each individual customer with…read moreparamount concern. We know that you have high expectations, and as a car dealer we enjoy the challenge of meeting and exceeding those standards each and every time. Allow us to demonstrate our commitment to excellence. Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory, schedule a test drive and investigate financing options. We look forward to serving you.

Bought a Mercedes-Benz sprinter with the help of Jay Posnack. Absolutely amazing and transparent…read moreexperience from beginning to end. All information was provided upfront, Jay provided valuable advice and even after the sale, I reached out with questions about accessories and he provided great guidance. Finance manager was awesome and helpful. Luke at service is knowledgeable and helpful in getting me in a loaner car while my car is in service. The only thing I think needs improvement is scheduling appointment for service, it is really far out and also there is no express service for like oil change. But overall I think they're doing their best to deal with this crazy time that we are in.

I was considering buying a car from them long distance, but the sales person got super defensive…read moreabout simple questions from the pictures that I saw stating that a mark on the hood was sap from a tree bc it was parked under a tree. Why is a $50,000 car parked under a tree leaking sap? Also, front end damage repair noted in the Carfax was not clearly explained and chips that were noted were going to be touched up by him with a paintbrush. What? So I called to speak to the certified preowned sales manager, and he never returned my call. I emailed him returning an email he had sent to me when I first inquired, no response. After reading these reviews, I think this was a blessing in disguise.

We recently purchased a pre-owned Buick Encore GX from Hill Buick GMC and had a fantastic…read moreexperience working with Mike Townsend. He was responsive, straightforward, and made the entire process seamless and painless from start to finish. Mike was great to work with on our trade-in value and we really appreciated that there was no typical sales pitch -- just honest communication and excellent service throughout. He made what can sometimes be a stressful process feel easy and comfortable. If you're looking for a smooth, stress-free car buying experience, we would absolutely recommend working with Mike Townsend. We're very happy with our Buick Encore GX and truly appreciate how easy Mike made the entire experience.

came in to look at the car and negotiate price but once I said my price the sales and I'm assuming…read moremanager started getting annoyed while the manager was laughing no counter offer just "fuck I wish you would've told me this before we did everything" great job lovely place to do business. the sales name is Steven W.

Exceptional Service…read more I called to set up an appointment for an oil change. I was leaving the country, so i scheduled work to be done about 3 weeks away. Just in case my calendar doesnt remind me or that I forget that I even had it set up to begin with, I had asked them if they were going to give me a courtesy call or a text reminder the week of my oil change. Fast forward to returning from my vacation and they had sent me a text reminding me and to confirm my appointment for said date and time. I responded to their text and that was it, I was ready. I took my vehicle in. I was promptly seen, given an eta and left my key. I just decided to stay in the waiting area anyway because it wouldnt take that look anyway. I helped myself to their complimentary beverages in their fridge and shortly enough I received an email of all the workups my car needed and that the job is done. Note that this is just an inspection and you are not obligated to get the recommendations done immediately or with them- it is just for peace of mind. In the sheet, it lists what is immediate and a cost estimate to make it convenient for me. Whether you want the work done or not, it is up to you. I promptly paid for the oil change and I got to walk away with estimates for the next job and a completed oil change on my vehicle. Keep up the great job.

I'm so very happy and grateful for this wonderful establishment in the neighborhood. From the…read moremoment I walked in I felt super comfortable and confident that this place would take amazing care of my vehicle. My mechanic was unavailable to perform a task and these professionals stepped right in and did an excellent job! The communication, knowledge and work ethic is top notch. They perform a through courtesy inspection and the service is impeccable!! They truly go above and beyond to make sure your experience is seamless. The task at hand was a difficult one and they tackled it and had it done in a timely manner. I am very satisfied and will be returning. Thank you Justin, Jon and Sergio!! You guys rock!!