Fast delivery on a Thursday night. Friendly service. Well made pizza. Tasty sauce. I have zero complaints. Will definitely order from here again. read more

Great service, Great food. I always get awesome service and orders are correct and ready when promised. I've been a customer for years and am never disappointed. BEST MEATBALL SUB in town! read more

I will not be shopping here again , do not appreciate customers, messed my order someone ate a couple slices a they tried to make a big deal out of it. it's you dumb ass would have got the order right it wouldn't have been a problem. not to mention they wanted the food back so they could give it somone else after it's been out of the shop. read more

One of my favorite pizza places for a long time! Still love them! Great food and service every time!

Ordered first night, they forgot my chocolate chip cookie and cheesecake.. they said they'd deliver it the next day .. by the time 9:30 rolled around still no delivery so I went ahead and ordered again, reminding them to include the desserts that were forgotten from the previous night. .. on top of my order they sent 2 cookies and 2 cheesecakes. I called to have the extra cookie and cheesecake reimbursed to my card and they denied. It's like $15.00. .. Nothing Lake Michigan Credit Union can't fix .. the cookie was big but nothing special.. haven't bothered with the cheesecake .. the meatballs grossed me out although the sauce was good .. probably has a bunch of sugar in it .. the pizza was mediocre.. not worth the headache read more

Massively bad service, rude owner. Buy pizza from literally anywhere else.

So me and my mom were trying to get some food to eat, and this place is the worst, if I could give it a -100 I would, do not order from here, the pizza is very soggy and it tasted like nasty pasta almost, the cheese is the worst part, it is so bad, sometimes whenever I can't finish a food I leave it in the fridge to microwave it in the morning, but this pizza was trash, I microwaved it and it was so soggy and nasty, the bread was so bad that the topping just fell off, and it was so oily even using a napkin didn't help, I really hated this pizza, I would not go here again, this place is so trash like why its it so trash wtf. read more

Villa Pizza #1 - Who messes up a meat love pizza - Pizza Near Me - Grand Rapids, Michigan

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Always my go to on a late night its gone get the job done they ain't the best but it's definitely 4stars

If I could rate it lower I would. Let me start of with two things 1) been ordering from villa for while and 2) I know I made a big mistake but I'm only human Last night on 8-31-22 I ordered the wrong kind of pizza and realized I didn't ask for extra light sauce on one due to having gastropersis he who I'm not sure of name was very rude said that I'd have to pay for the new one and the mess up I ofcourse didn't wanna do that I realized I made a mistake I said but I don't wanna pay for three \mess up he put me on hold and by then my fiancé and I decided to just cancel the order I told him that and he told me "ok but you can never order from here again" and hung up ... I'm hurt I always tipped yall $10 plus and was always so polite no need to tell me I can't order from you again cause I'd never want to anyway read more

This place is not good! To be a pizza place and not use any sauce is just unacceptable. No sauce, overcooked bacon, funky sausage, and flavorless villa bread. I'd avoid this place. read more

Not only was I told that my under cooked soggy pepperoni pizza is supposed to be swimming with grease leaking through the box but the manager refused to refund me for what I describe as the worst pizza I've ever had avoid like its hiv read more

Hands down the best pizza in Grand Rapids. And I don't say this lightly! I've lived here for more than 10 years and tried my share of pizza places in the city. I usually order delivery. The folks who have showed up at my door with the 'za have always been friendly and polite. I'm a big ratio critic, and this place gets it right. Right amount of cheese, right amount of sauce, right amount of toppings. Not too greasy. The crust doesn't get tough like a lot of other places' pizzas do. Oh and the sauce--it's perfection. If you're looking for classic, high-quality pizza without breaking the bank, this is the place. It's better than any other pizza place I've ordered from. Give them a try! read more

We order from them every week because we live close and like to support smaller local restaurants. Their food is not the healthy choice, but is definitely the tasty choice. The only complaint I have is within the last month they changed the hot dog they were using and the new ones have too much flavor packed in where you barely taste the bacon and wrappings they surround it with. But still suggest this often and have friends and family taste it when they visit! read more

First time ordering from Villa. Pizza was great, but the best part was how attentive they were to our order and requests. We needed a dairy free pizza. They called to make sure they knew exactly what we needed. Really appreciate the great service! read more

So I have to give 3 stars, unfortunately. And it's all because of the crust. The pizza was cooked to perfection, the toppings were quality, sauce was amazing.. and very non-greasy. just the crust couldn't turn me to be super high on this spot. The crust is way too doughy and chewy. Not what I am used to from a small pizzeria. I didn't see what type of oven they use, but it's always a surprise when a pizza comes out without any cornmeal on the bottom, that hadn't been cooked in a pan, a la big bobs or jets. Anyway, well worth trying because its good enough and the employees are nice. read more

Villa Pizza #1 - a pizza in a pizza box - Pizza Near Me - Grand Rapids, Michigan

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This place is disgusting in every way. My husband put an order in online (pizza and wings) and it was supposed to be ready in 30 minutes. I got there at 30 minutes on the dot and they told me they didn't have any orders in process. I showed them the confirmation email my husband had gotten and was told "oh, well maybe you shouldn't have put an order in online." Then, they checked an ipad behind the counter and said, "oh ya here it is... we'll make it quick..." I waited an additional 40 minutes while they made my food. When they finally told me it was ready I asked if there was anything they could do for me since I had to wait so long. The manager told me that it really wasn't his problem that they didn't get the online order. He lectured me on how it's more appropriate to call to put in an order and actually speak to someone than to put in an order online. He refused to give me a discount or anything for my troubles. To top it off, when I got home, our order was wrong. Ridiculous. The food is not good. The service is awful and the manager is rude beyond belief. Will never ever get food here again and I would suggest you don't waste your time either. read more

Don't order nothing except what they're good at fixing which is pizza!! We ordered the wet burritos and it tasted like a lasagna!!! Was given the hardest time when I returned the food and told why it wasn't good. Burrito's are not suppose to taste like a lasagna. read more

I was on lunch and tried to place an order. They informed me that I couldn't bc I had a previous order that wasn't picked up. Even tho the exact order shows up as paid on my bank statement... they insisted that I made them waste food...it was offensive to me bc I've spent a lot of money here (and so has my family at least 10 regular customers)... they loss a lot of customers over their mistake...they told me to come in and place the order and expected me to wait in their dangerous parking lot for 20-25 minutes!!! The benefit of calling ahead is so I can pull up and leave... with this kind of customer service I can see this place being the next to shut down (regardless of how long it's been in business).. read more

Not bad. Fast and friendly. The store throws you off. Staff looks extremely tired and worn out. Restaurant it's self is dirty and small. The price isn't bad. They are extremely busy. read more

Villa Pizza #1 - Pizza Near Me - Grand Rapids, Michigan

I bought a big 18" pizza for around $15. and told the owner two times: Please make it well done. I get it home and it's papa murphy time (cook it yourself). Never again! I'm so tired of this happening! read more

Our family has been ordering from villa for about a year - our kids love that each order comes with a fountain pop and we've loved the pizza each time we ordered. Unfortunately last night my son ordered a pizza to be delivered and when the order arrived he was charged the wrong amount and it was the wrong order. I called today to inquire (not demand anything, just to let them know) and the girl who answered the phone was rude and said that because my son didn't call last night they wouldn't do anything to remedy the problem even though THEY screwed up the order. Super unprofessional, we will never go back. read more

Their Open late, and they got good food. And a awesome family that owns it, can't beat that.

I ordered a mushroom calzone. It was reasonably priced and DELICIOUS! It was pretty basic inside, but i assume usually order carry out. I recommend this place!! read more

Ordered at 12:00 am and received my order 30 minutes later was fresh very very hot and delicious new favorite after only eating pizza from chain restaurants read more

Love this Pizza joint. Great menu Variety and Family owned values. The staff is super relatable and kind. The classic arcade games in the dining area are fun to play with too. read more

Villa Pizza #1 - a half eaten sandwich on a red plate - Pizza Near Me - Grand Rapids, Michigan

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Tried Villa for the first time today and it was great. Being new to the area I have been on the hunt for great pizza. I always get pineapple on my pizza but it sometimes makes the crust soggy but not this crust. Its was crispy and the cheese was to die for. The staff was very respectful and friendly and the place was clean. I will definitely be back. Thanks for a great experience. read more

Order a large pepperoni pizza, pizza was extra greasy and cheese was really chewy! It was disgusting we just threw it away!! Would not recommend read more

Price is pretty reasonable, delivery guy was friendly, sauce and toppings delicious. My only complaint was that the curst was bland.

Highly disappointed with the customer service at this restaurant. I was on my way home (and in a bit of a hurry), so my husband put in an online order at 3:59 PM, that said it would be available at 4:20 PM. I swung by Villa Pizza around 4:25 PM and at that point the manager on duty told me that they didn't have any takeout orders. Another coworker picked up an iPad and said that there was an order - it was ours. The manager told me - "give me 10." Ok, no apology, not the friendliest - but mistakes happen and I get it. I took a seat and prepared to wait for 10 minutes. 10 minutes past. 20 minutes past. And 30. It wasn't until about 5:15 PM that they called my name. Other customers in the restaurant even looked at me and said, "how long have you been waiting here? what did you even order?" I normally do not complain - I actually only just created this account to write this review because I felt so strongly about this. But I politely walked up and said, "I understand mistakes happen, but is there anything you can do for us? I was supposed to pick this pizza up almost an hour ago so I'm a little frustrated." The manager was appalled that I would even ask the question. He told me that it wasn't his fault that the order didn't come through. He told me not to do an online order again - that if it was him he would want to call and talk to someone personally... at the end of his lecture he offered me an upgrade from an 8oz drink to a 2 liter. This wasn't exactly what I was looking for - which wasn't much. Maybe a discount on the order or coupon for next time? But he did not offer anything. As I was leaving he said, "next time... call..." At this point I just said, "I'm thinking we probably wont..." and left. He never once apologized. He didn't do what he could to make it right. Understand completely that mistakes happen - I've worked in customer service, so I absolutely get it. But disrespect and rudeness - I will never understand. Oh and when we got home, our order was wrong. read more

OK, so I am a die hard Villa Pizza fan. There's no better pizza that I've had. We've gotten their pizza for almost every family get together and we're not about to change. The owner is a great guy and extremely friendly. Decent prices, delicious food, friendly staff, what more can you ask for. Definitely recommend it to everybody I know. read more

A short stay in Grand Rapids and want to order some food to eat in the midnight. I have to say that lasagna and chicken wings are amazingly great!!!!!!!!!! Maybe the best I have ever tasted in the whole life. Really great!!!!!!! read more

I absolutely love their pizza! They are definitely my go to pizza place! They're always friendly and pretty fast. They're also open late which is a lifesaver. read more

Decent local pizza place. We had a party pizza. Crust has a homemade taste and not at all greasy. Sauce wasn't my favorite. Fairly quick delivery. Not the cheapest pizza. read more

Villa is delicious! They have the tastiest homemade sauce - so when you order pizza, also order extra sauce! You won't be disappointed! Also, their date night pizza special is the best deal! 2 topping Pizza, breadsticks, and drinks for $13. read more

Take note this pizza deserves zero stars (Yelp won't let you post without giving at least 1 star)! You've been warned. 2 pizzas and breadsticks for $43. The toppings were skimpy, the sauce has zero flavor, the mushrooms are canned, breadsticks were dry and flavorless. If you are at all conscientious about your caloric intake, this is the biggest waste of your daily allowance. We called to express our disappointment and the manager was unresponsive. I'm convinced the one review I read prior to ordering (5 stars) was either high or the owner and probably both. I'm seriously wondering how this place is even in business. read more

This is a top tier pizza place. Home made dough. Great sauce. Neighborhood pick up or sit in tables. One of my favorites. You won't be disappointed. read more

The pizza I had here was very good, definitely will be back next time I'm in Grand Rapids.

awful! no taste! the worst of all pizza!!!! you could not pay me to eat there again! customer service is just as bad! truly, i'm shocked this place is even in business. read more