Used to be a great local shop, however, recently I don't know if they are under new management or…read morejust a change in priority, they are price gouging new product and letting single investors clear them out of new product depriving the community of the chance to access new product on release day!

Selection here has thinned considerably. It's a bummer that this area of the south suburbs doesn't…read morehave a destination game store. Amazing Fantasy in Frankfort is probably your best bet for selection, but they price well above MSRP.

First off the Store Manager Bob is very arrogant person. The day I was in he was helping a…read morecustomer. Then when the customer went to continue their shopping, he (Bob) turned to another employee and mutter "What does this lady want me to do her shopping for her?" Second If something is broken. They don't mark down the price. They just have another employee glue the item back and sell it for full price. Third and last sometimes there is only 4 people working. So if you need help good luck.

Such a great store!…read more It so nice to have a different option for crafts and supplies. You're guaranteed to find something interesting in this place. Staff was super helpful & friendly. It's kind of difficult to navigate through the store. There's so much stuff to look at. It can be a bit overwhelming, but strangely in a comforting way. Definitely worth checking out. Especially if you know you need something, but don't know what it is yet till you see it.

They went out of their way to help me get silver dollars for my son who graduates Army Warrant…read moreOfficer School and per tradition needs to give out a silver dollar to the first 12 people who salute him. They didn't have enough but kept looking and called me back to say they found what I needed.

Jim is one of the nicest people I ever had the pleasure of meeting. He gave me double what I…read moreexpected on my gold necklace. Definitely one of the fairest people out there. G. Johnson

Guys there are totally great. Trying to get my kid into this and tobias kicked ass with a demo and…read moregot him completely interested. Thank you we will be back soon.

Really good customer service and and has great crafts to work on …read more Efficiently run and has anything you need. Genial employees

I had an "heirloom print" from my grandfather's farmhouse. It was a circular image in a 20"x28"…read moreframe. The original Matt was there, but water damaged. THEY HAD THE ORIGINAL TO USE AS A TEMPLATE. But Michael does not cut Matt's, they send them to a place in Texas. I chose the expedited shipping. After 12 days with no word, I went BACK to Michael's where Miguel said he couldn't figure out what had happened to the order, but he would BE HAPPY TO REORDER IT FOR ME. Did so, and a week later I went back. The pictures tell the story. You can see the print and the original Matt, and you can ALSO see what they delivered....a 24"x32" matt with a WAY TOO BIG OVAL (not circular) opening. The Manager (Ernest?) got WAY CONDESCENDING and told me they would BE HAPPY TO REORDER IT FOR ME. (A word to the wise, Ernest, you can be snotty and condescending when you are GOOD AT YOUR JOB. Since you are not, you should hold off on the attitude). Frustrated, I figured I'd see what Hobby Lobby could do. Guess what? Hobby Lobby cuts their own matts, which the gal did in about 5 minutes. She also dry-mounted the print (another 5 minutes), and put everything together in the frame (another 5 minutes) for considerably LESS than Michael's had quoted me. Looking around while I was there, I noted that Hobby Lobby also has a better selection of frames and framing options, and their staff is MUCH more professional and talented. Another word to the wise.... avoid Michael's!

The staff here is very helpful. Tim is great, as is the new manager. The paint jobs on display here…read moreare great inspiration for my own mini painting. The community that's built up around this store is generally positive. You run into the occasional "angry neckbeard" type, but most people who hang out here are just passionate hobbyists who are willing to help new players. My one complaint is that the story is pretty small. It's often crowded during peak hours, with no open tables for playing games. As a consequence of the small size, there isn't a public restroom. This can be a problem, as games of 40k can take hours and the nearby stores aren't always comfortable with people using their bathrooms. I wish they could expand into the vacant storefront next door, hint hint!

I can't go on enough about how great this store is. For those who don't know, each Games Workshop…read morestore is run almost entirely by 1 employee. Each time you go in, you are greeted by the same person. This particular stores manager, Tim, is one of the most helpful and nice people I've met in the tabletop community. He will bend over backwards to make sure you are happy with your purchase and go beyond that and spend time teaching you how to play, paint, build, etc. If you are looking for a GW store in the south chicagoland area, this is it.