I highly recommend this groomer. The dogs are treated well. The groomers are familiar with the…read moretype of haircuts for various breeds. They are kind and calming to the dogs. Their rates are reasonable.

The only groomers I will take our 2 pups to!! Friendly staff with the BEST caring attituderead more

New to the area and looking or a place that did not muzzle and would treat my dog and my concerns…read morewith respect. These ladies are the real deal. Megan was so sweet and wonderful with my dog. I'm so grateful to have found my go to spot for nail trims and hopefully a little daycare!

Those who know me, know I do not give false praise, Pampered Pets earned this rating! While…read moretraveling with my companion of the past 17 years, she found herself in need of a grooming. I texted a friend in the area, shouted out to my Facebook friends from the local area, and called another groomer booked solid until 16 May--they could not do anything for me. Next, I called Pampered Pets and let them know my 17-year-old fur baby needed a full service. They were booked solid too (why shouldn't they be - they are an amazing full-service doggie daycare and groomer), but they said to give them a couple of hours to see if they could work me in. I should mention I was only in town visiting family for two more days. As promised, they called back after their noon rush was complete and were able to accommodate us first thing this morning. They were gentle and my Eskie looks beautiful. I highly recommend them to all my friends and family in the Tri-City area and I believe they are expanding their services, so give them a call and let them take care of your pampered pets too.

Did a good job on my 2 year old husky. Did the nails, ear cleaning, bath and brush package.read more

Sitting pretty has multiple locations and i've tried them all, whitehall is wonderful, muskegon is…read morewonderful, but grand haven sucks. i took my bernese mountain dog there 3 times and every single time was bad. 1st time they cut his paw and said nothing to me about it (it was still bleeding when we got home) 2nd time they didn't call me and tell me that my pup was ready to come home and he sat in a kennel for 2 hours, and the 3rd time they shaved my dog! he has a double coat and he's regularly brushed... absolutely no reason to shave him! months later and his hair is still growing back. on top of the bad experiences my dog had, the staff is so rude! especially the older woman at the front desk. do not take your dog here, definitely go to muskegon location or whitehall.

Disorganized at best. 3 days wait for a return call. Building is dirty…read more My sweet boy came out shaved bald -AGAIN. I went over his coat with Asia when I arrived. He was swimming tons on our vacation and his tail got matted. It cost me $110 at the vet to treat an infection he got from the raw shave on his bum. Of course Asia blames me and told me to keep him out of the pool (um, lake!) and they weren't paying the vet bill bc she's had to shave him before. Yes she did. At the start of the season so he was nice a cool. I will pay the $20+ more to go to a real, upstanding groomer. I WOULD NOT GO TO YOU AGAIN IF YOU WERE THE LAST GROOMER ON THE PLANET

I don't usually consider myself a Karen, I've worked in customer service. I've been tattled on for…read morenot being the friendliest towards a couple of annoying customers and I understand what it's like to deal with Karens so I go out of my way not to be one. So when I say I should have never brought him here I mean it. I usually go to fur crazy pet salon up the street from this place since they're closer to my house and they do online scheduling but since they were booked so far out I thought I would try all-star. His haircut looks good but he has scratches on his belly from what I'm guessing was their electric razor and they cut one nail so short it's bleeding and that's the equivalent of having the tip of your finger cut off for a dog. This dog is a very good laid back dog. He is my best friend. We go everywhere together and he always has this blind faith that I will protect him which he is not usually wrong. I am not happy with myself.

LOVE Bow Wow's!…read more This was our first visit - we just got a puppy and already his hair is growing so fast! Because he is just a puppy and hasn't had his rabies vaccination yet he wasn't able to be fully groomed. However, they trimmed his nails, trimmed the hair around his eyes and his business. They did it in a matter of minutes - I barely had a chance to look at the cute stuff they had in the waiting area. Our little guy looks cute as can be and the staff was AMAZING with him - and me! Already looking forward to his first haircut.

We love coming here when we visit! They're super friendly, clean and fast. They always get the cut…read morejust perfect and they offer a glitter dusting that's just gorgeous. My dog definitely feels amazing and leaves with a completely different attitude. Thanks Cinnamon!!

We love it! The staff is friendly and genuinely loves dogs. They cater the experience to your dog'a…read morepersonality. We have a mini Aussie that just turned two. Being that he grew up in a time of quarantine, he needs to be more socialized. He is also a high energy dog. I can't give him enough activity during the day so he was being bad at night. After one day at Dogstar, we already see a difference. He has been an Angel today.

Awesome facility with caring employees. Went out of town for 2 weeks and came back to two clean…read morehappy pups! The Facebook page posted pictures of the dogs playing in open fields. I will definitely be using Dog Star again!

Very helpful staff in finding a good food for my senior dogs who can't have chicken. Offered two…read moresamples to take home and try.

Knowledgeable staff , huge selection of even the higher quality pet food , supplies, toys. I was…read morevery happy to find competitive pricing as well on cat food and they will also special order products ..

We love Samantha and her team! They always do such a great job with my dog, Miso's grooming. She…read morealways looks wonderful and they do her cuts exactly how I like it. They love on her and I trust them so much with my pup. Highly recommend!

We really loved the experience of taking our dogs here. Zeus and Odin look so beautiful and I can…read moretell the staff cared for them throughout their stay. Vicki, one of the owners, was who I spoke to and she really was invested in learning about our pups and their personalities. I really loved that she took the time to get to know them and that, to me, makes a huge difference. Our pups are husky mixes and are 50 and 69 pounds. They did a wonderful job. They smelled so great and looked fantastic! I'm very happy with their experience and definitely plan on coming back and becoming a regular. Would highly recommend! Thank you splash and dash! Very easy to book online and I liked that we received text reminders and updates.