My wife and I were both patients of Dr. Williams at HonorHealth before he moved to the McDonald's of health care, Village Medical. At HonorHealth, Williams was a fair doctor, listened, seemed to care, no real bedside manner though. After the move, even worse. He didn't listen to either of us, often had to ask what was in our medical files (um, why don't YOU look, since you're the doctor), and usually wanted to rush us out. Often we'd have to say, yes, there's more we came here for. Doesn't seem a very good doc anymore. read more

I really wanted to like this clinic. I've been going for about a year and like many of the other offices in the area, they are really bad with communication. For example, when you get labs done, they don't setup a follow up appointment to discuss with your doctor. They expect you to do that and then you get scolded by the doctor in their notes if you didn't do that. Second, getting to talk to an actual person at the clinic is nearly impossible. They are always super booked out and you get the impression this is another medical mill. read more

STAY AWAY!!!!!!! Unfortunately, I started going to Village medical because my doctor of over 11 years, whom I adore, started working for them. They were great in the beginning, but then something went wrong. They NEVER return calls and only phone number is answered by a call center in India. There's only one number to reach them. I called for an urgent appointment and spoke to a man. He asked me for reason I wanted to see my Doctor. I told him it was a personal urgent female matter. He kept pressing me for a reason. I told him that I wanted to speak to a medical professional and not a call center. He told me that if I didn't tell him what the personal female matter was he would not put me through and could only leave a message. (Like he was ever planning to put me through!) A perfect stranger at a call center demanded personal medical information before HE made a healthcare decision for me! You could tell by the sound of his voice that he was enjoying this. I was in severe pain and at my wits end. I asked him for the soonest appointment and he CHUCKLED (yes! he CHUCKLED!) and said sure, The soonest we have is September 25! This was the beginning of July! I couldn't take it anymore so I hung up. I felt powerless, humiliated and in pain. When I called back a couple of days later I was told that I could get a video appointment with my doctor the beginning of August so I jumped on it. The call was scheduled at 11:40 AM. No one had called me by noon so I called the office. The nurse informed me that she was just about to call me and wanted intake information. I gave her the info and she said he was running late but he would be right with me. I waited on the line for over an hour. I finally got to talk to him at 1:10 PM. This company's negligence has caused me a great deal of physical and psychological pain. My physical pain and symptoms kept increasing & now it's too late! I visited ER twice and I am looking at surgery next week This would've all been prevented if I would've Gotten a chance to speak to my doctor or his staff. This is inexcusable behavior. It is not the doctors fault. It's Village medical's fault. They are owned by Walgreens and are really struggling financially. They're trying to sell these clinics off. There is a substantial language and cultural difference between the US & India but never took this under consideration, just saving money. the calls are answered by both men and women. Most of the time when I call I get man. It is Very hard to understand the people at the call center. If you call and ask a question they will put you on hold and tell you that they will call the office. When they come back on the line they give you an answer that had nothing to do with your original question. When I informed him of that he said he really didn't understand my question and would leave a message. Never got a call back. This could have been avoided if I would've just been given access to speak to my doctor or one of his nurses. It's all about the money here. It's not about the patients. I know I'm not the only one this has happened to. Check their reviews on Yelp, & Instagram. They are HURTING people!!!!! Shame on you Village Medical! read more

I saw Dr S Williams. He was amazing. He Listen to everything. He was super kind. Never rushed you. I felt he was one of the best. The front desk was also really nice and kind. The only issue was his nurse. Not friendly and rushed you. When you tried to say something she cut you off. She was definitely intimidating. I would still go he was worth it. read more