In and out quick and very professional and very knowledgeable people enjoyed my experience and the…read moreway they treated me

Chef was kind and attentive during my visit. I came during my lunch break with only an hour to…read morespare. There are 4 cars ahead but he made sure I was able to get out in time to return to work!

Excellent service. I had a flat tire. I was told exactly what they would do and how much it would…read morecost. Unfortunately hey couldn't repair the tire, they showed me a photo of the nail in the tire and gave me some options. I opted to go to the dealership as my car was under warranty. They put the spare for me at no charge. Great people!

From the owner: VIP Tires & Service is Northern New England's leader in all things tires and service. If the dealer…read moredoes it, we do it too. We offer FREE online quotes for tires and service, and you can schedule your appointments online, too. VIP is staffed with ASE Certified Technicians and counter personnel seven days a week - even on Sundays. We back up our low prices with a 200% Low Price Tire Guarantee - If you find a better deal, even a sale price, we don't just match it; we'll beat it and give you back double the difference!

They always open late...sign says 8am ...my self and one more person got there at 730....i waited…read moreuntil 830....had to go to work....imma stick with Brockton tire.....the reason they always got a line is ...they open on time,and they give professional,prompt,service!!! Fernandez show up ,like they doin you a favor !!

I have been coming here for multiple years. The staff has always been friendly and welcoming. Every…read moretire that they have sold me has been in amazing quality that has lasted. hands-down best place to come in the city for tires they have the best service and tires!!

Service , quality & price! Bill got me in the same day I called . 2 hours after dropping my car off…read moreI was driving away with 4 brand new tires! Perfect !

HIGHLY RECOMMEND -This is the BEST place to buy tires and have any tire related service done. Bill…read moreis honest, fair and very service minded. They sourced (4) new tires for my Audi. Great price and super quick service. All with a smile. Great local company. Give them your business not some large company that doesn't give a hoot about you. Try them and thank me later!

Victoria- thank you for your response, however your information was incorrect. I was not given a…read morequote of $190 to scan the car prior to scanning. Only after. I gave the written code from me having it scanned elsewhere to your service men upon arrival ..and it was still scanned without my approval. After you scanned it, I was called and given an option to have spark plugs replaced with info that it may be a Honda recall. I was still charged the $190. Even Honda was horrified and will follow up with you. Sad since I have been a multi year loyal customer despite a previous faulty rear brake job that had to be redone twice. I will be moving on to BBB next.

if I could give zero stars I would. Spent $600 plus on brakes and on the way home brake light came…read moreon. I had it scanned elsewhere then brought it back. the re scanned it without my permission and charged me $190. Salesperson was not helpful or responsive. Have spent thousands there over the years including. Previous bad brake job. wont me back!

They went way above and beyond! I was driving through the Boston area when I blew a tire. I was…read moreafraid of being taken advantage of because I was from out of town and had to be able to drive home, all the way to Arkansas. After researching tire shops in the area I called Monro. Bill said he didn't have the tire I needed but to come down and he would see if he could help. I did, and he had a solution, although not perfect. I knew when he suggested others (competition) in the area that might be able to help me better, that he really cared about my well-being and was not trying to take advantage. They got in me right away and changed my tire. As we waited we noticed they had several repeat customers, and I wasn't surprised. They really helped make a bad situation so much better. I was able to continue on with the rest of my trip without worry. Then, after I had driven about five hours down the road, Bill called and asked me if I left a bag with some valuables. I did and my heart dropped. Bill locked it up for me that night. The next day I talked with the manager, Andrew. He said he would mail me my bag. He texted me a copy of the tracking number so I would have peace of mind while waiting on it to come. I cannot express how much this meant to me. They had already gone above and beyond, and then went even further. I wish I lived in the Brockton area so I could be a repeat customer. My fears of being taken advantage of were not only dissolved, but they went out of their way to help me, make sure I made it home safely, AND that my valuables made it to Arkansas. If I could give them more than 5 stars, I would!

Awful experience -- damaged my rims and refused to make it right…read more I brought my vehicle here for a tire change and left with significant scratches/damage to both of my rims. This was not damage that was there when I brought the vehicle in. I contacted them immediately to address the issue. They sent an adjuster out to inspect the damage, and I was given a quote for the repairs. Afterward, they tried to backtrack and claim that the adjuster had never actually provided me with that amount, despite that being the information I was given. In the end, they only sent me $260, which I know will not come close to covering the actual cost of repairing the damage they caused. What is most disappointing is not just the damage, but how the situation was handled afterward. If you damage someone's vehicle while providing a service, you should take responsibility and make it right -- not try to minimize the cost and leave the customer to pay the difference. I would strongly recommend taking pictures of your rims before and after any service here and carefully inspecting your vehicle before leaving. I personally will not be returning.

I used to buy my parts from this junkyard, but unfortunately, today was my last time using their…read moreservices. Yesterday, when I bought a part before they closed (at 5:40 pm), it wasn't the right part, and because I came back the next day, they literally gave me a gift card instead of refunding my money. Now I feel forced to come back and spend the money on that gift card. I spoke with the manager and explained how it was possible to come back the same day if you were already closing; that can't be legal. In my humble opinion, I'm going to take them to court for this. Not refunding my money within 24 hours of purchase is illegal.

I've always had good dealings with Everett they organized reliable and helpful anytime I go there…read more I also like the fact that you can go out into the yard yourself and pull parts. Plus it's just something about old junk yards that are interesting to me. Also the my knowledge is one of the only salvage yards left. I recommend anyone to use them

My son's 2014 Camry needed a front ball joint which I had diagnosed as needing replacement…read more Consequently my non car savvy son took the car to Sullivan Tire to have the repair completed. The service representative was straightforward and courteous and agreed that the ball joint needed replacement. He made no attempt to upsell my son or tell him that additional repair work was needed when it was not required. The repair was scheduled and completed in a satisfactory manner and at a very reasonable price, providing an excellent experience.

Excellent customer service and knowledgeable staff keep me coming back when I need tires and an…read morehonest opinion.

Very disappointed with the customer service provided. I brought my car here because I thought they…read morewere honest and wouldn't try to sell me a fix I didn't need. I believe the work done was good. I am hugely disappointed however, that although I told Robin I wanted to spend as little as possible because I had had another expensive fix a few weeks before, she never asked if I had a coupon. (There was a coupon on their website for $50 off anything over $750). I did have the coupon, already printed off, but being distracted by our conversation about her dog, I forgot to hand it to her. I was told over the phone what the issue was with my car and authorized the fix over the phone. So I was not present when the bill was written up. When I picked my car up just before they closed (early because it was a Friday and they had nothing else to do) I was again distracted with conversation with Robin (she is a talker, which was also something I had liked from previous visits) I didn't realize until I got home that the coupon was still in my bag. I called the next morning and got a customer service rep at Meineke. I explained the situation and she said it would be no problem. She would contact them on Monday and they would honor the coupon and credit my card. When the credit was not made to my card, I followed up with Robin. I explained my conversation with the Meineke rep and was met with a very rude, reactive response. "You didn't give it to me when I wrote up the invoice! We have signs all over the office that day you have to present the coupon when I write up the invoice! I can take a picture of them and show you!" "I wouldn't even know how to give you back money" (you run a business and don't know how to process a refund? I highly doubt that!) " I would have to delete the whole thing and start over and I'm not doing that! I can show you the signs that say you have to present it when the invoice is being written up!" Clearly to her, not refunding me $50 (off an almost $1000 bill) was worth losing a customer. Needless to say, I won't go back there.

Tire pressure was off and Sam fixed it quickly and gave me advice on what to have it at and what to…read morecheck

I brought my car in for a quick oil change. Instant, yes!…read more I pulled into the "garage" and didn't even have to get out of my car, I felt like a NASCAR driver in the pit stop. They are calling out product numbers like they are performing surgery on my car. The guys there are really nice and helpful and told me ever step of the process. I admit, I am one of those girls that don't know how to change a tire or her oil! (That's what my dad is for!) They also topped off my fluids which was nice and you can actually go into any Valvoline and get this done for free anytime! All in all, awesome and real quick. I think I was probably sitting there for like 5-7 mins. They do do tire rotation here but don't balance them, so if you just need them rotated, they can do that as well.

Great service, the technicians explained everything and were professional, Prompt and friendly.read more