My husband and I recently moved to the Urbandale area few months ago so we were wanting to go to a…read moreveterinary shop closer to our home for our dog. However when my husband called to make an appointment they required a $65.00' non- refundable security deposit to finalize the appointment. That should of been a red flag but we agreed. Our appointment was scheduled out few weeks and Everytime we drove by this place we notice no business or cars ever seem to be in the parking lot . We worried if their business was down and still wonder why we had to pay that deposit? We began to question the care our dog would receive if money up front was sole concern. So yeah we cancelled and stayed with our original vet and lost the $65.00 . I never experience that before, not even at a doctor's office if I had to cancel or reschedule. People really making money on our emotional attachment for our pets these days.

The veterinarian, techs, and staff are always very kind and knowledgable. Have been taking my cat…read morehere for 2 years for routine checkups and any concerns and always receive great care.

We took our sick puppy to see them while we were on a road trip. The good news is that they…read moreaccept walk-ins, which was amazing for us. I was surprised to see how many doctors work there and I think if I remember correctly, it was 13 or 14. Their pictures are on the wall. Our puppy was cared for by a very knowledgeable Vet . She examined and recommended probiotics for her which they had in stock. I was in and out of there in about an hour, which was amazing. One of the things that completely surprised me is that every single dog I saw in there was absolutely beautiful and show quality. I saw some of the cutest dogs I have ever seen all in one place. They must be the vet for everyone in the town. I was also surprised that my total bill was less than $100. Yes, I highly recommend value that.

Very inconsistent care. There are some good vets there but because one usually sees a different…read moredoctor every time they often do not know one's pet---- or the owner, well enough to provide an accurate assessment and quality care. Also, extremely difficult to get medications as they kept either none or a very low stock of common medications. One time we went without medication because the only one they had in stock was given to someone else when we went to pick it up.

Impressed with the time and care Dr Deaglan Riordan examining my diabetic cat and answering my…read morequestions and concerns. Would recommend him highly. Thank you.

Both Doctors Dennis and Deaglan Riordan provide my German Shepherd excellent loving and top care. I…read moreappreciate the kindness and time they spend answering all of my questions to help me understand health situations and options. The clinic is new, modern, welcoming, and both pet and client focused. I have 100% trust in them caring for my dog.

Everyone there from office workers, to vet techs, to the vets themselves love animals and treat…read morethem with kindness and care. They listen patiently to owner's concerns and take their time and are gentle with the animal patients. They have been my pets vets since I moved to DSM in the late 1990s. From new babies to geriatric animals they continue to be top notch in diagnosing and treating their patients. They also explain their findings and recommendations for treatment in an easy to understand way and do so with a real kindness and concern for both pet and owner. I have nothing but praise for the folks at Heartland Animal Hospital!

I did really like this vet. But the last time I brought my dog in, they gave him a shot that I…read morewasn't entirely sure I wanted him to have. We had been texting about it prior to my going in so I was inwardly a bit upset that it was just assumed he would get it. I also called to get his rabies shot and was told he needed an exam even though I was there in October with him. I personally went somewhere else solely on the shot but again, overall a good vet. I still do appreciate their help with my elderly dog.

Everything is top tier here! From front desk staff when you call, to walk in the door, always a…read morewarm greeting. Vets and techs listen and are extremely knowledgeable touching on all your concerns and being ahead. Thank you to all staff here for being above and beyond!

I unfortunately had to bring my elderly hamster here to be euthanized. the staff was so gentle with…read morehim and took the time to evaluate him before we chose that as the best option. the vet handled him extremely well despite him being grumpy and difficult to hold. a week later i received a condolences card in the mail from all of the staff that warmed my heart

I went to Blue Pearl in Virginia Beach, Virginia. I had appointment with Dr. Aurrielle Jensen,…read moreDermatology. Dr. Jensen and her nurse were absolutely fantastic with me and my dog. They explain what Olaf was going through and suggested several treatments. Olaf doesn't allow other people to touch him, they were patient with him. They showed me the actual price for each items. They allow me to decide what to try or not try. We came up with a plan together to try for one month and then a recheck. I will try Dr. Jensen again.

I was out of the country for work when Toro was treated at BluePearl. Despite making the requested…read moredeposit, I was ultimately charged far more than the original estimate. I have attached the invoice for your review. It is clear that the final bill was inflated to match -- and exceed -- the deposit amount, which I find highly unethical and unacceptable. Additionally, BluePearl performed procedures and administered medications without my direct approval or consent. At no point did they contact me to discuss or authorize these additional treatments. This lack of communication and disregard for consent is deeply concerning. I strongly caution others: do not take your pet here. Based on my experience, they prioritize running up charges over transparent, ethical care.

Dr. Kauffman is absolutely amazing. We went to other vets in the area who really didn't know how to…read moreapproach our dog with vet anxiety. She was patient with our dog and had several techniques to make it as stress free as possible. Her staff is top notch!

They have been a great vet to work with over the past couple of years. They are always very…read morehelpful over the phone as well as in office. They are always excited to see my pup which makes him feel super comfortable during every visit. Highly recommend!

Mobile Animal Healthcare has been a life changer for me and my cat! Obviously, the convenience of…read morehaving the vet come to the home is awesome! Dr Stroh is very good, the stress on my pet is much less than precious vets, and the price is reasonable. I highly recommend Dr Stroh and her mobile vet care!

Dr. Stroh has been my vet for the last 26 years. In that time she and her terrific staff have…read morecared for 10 of my cats with skill and compassion. I am so happy using her mobile service because it relieves so much stress on my cats (and on me). I can't praise her or her staff enough.