Started with a balloon for an ear which is considered a hematoma. Very painful and full of liquid…read more Our poor dog has been suffering for two weeks and nothing has worked. We came to town but normal vet was not available. This place was not only able to get us in right away but performed surgery the same day! $130 visit charge not including surgery but totally worth it!! These people are amazing!! They have the best patience and customer service! They are caring, loving and compassionate! We will definitely be coming back! Beathoven says thank you !!! P.S. prices are definitely better than any other place I've been! They are also the only place I know that are open 7 days a week for urgent care and 6 days a week for regular care!

Our precious Captain Jack reached the end of his time with us today. We want to thank the caring,…read morecompassionate people of Westfield for helping us through one of the worst days of our lives. Your gentle kindness is greatly appreciated.

Impressed with the time and care Dr Deaglan Riordan examining my diabetic cat and answering my…read morequestions and concerns. Would recommend him highly. Thank you.

Both Doctors Dennis and Deaglan Riordan provide my German Shepherd excellent loving and top care. I…read moreappreciate the kindness and time they spend answering all of my questions to help me understand health situations and options. The clinic is new, modern, welcoming, and both pet and client focused. I have 100% trust in them caring for my dog.

We have had three dogs, and Dr Harmon has taken care of all them. He and his staff are amazing,…read moreand very helpful. I wouldn't trust my animals to anyone else.

Been my turtle doctor since I moved back to Ames in 2005. It is so hard to find a good turtle…read moredoctor.

About two months ago I adopted a new puppy. Since the adoption I've been to this clinic a handful…read moreof times and the front desk, vet techs, and vets have all been great. I normally book a last minute appointment online so I've never consistently seen the same vet but it doesn't matter to me because every one of them has been great. There are other vet clinics that are cheaper than this office but pets are a luxury expense. If you cannot afford to get a pet, maybe it's best not to have one since you won't be able to really care for them. However, I am a person that cares about prices so I will list them here for others awareness based on what I have been charged: exam: $86.90 regulatory waste fee: $7.50 anal gland expression: $41.50 fecal test with Giardia: $61.20 topical flea/tick/heartworm med (revolution-1 month supply): $23.49 clavamox drops (15 ml): $71.00 Leptospirosis vaccine (shot 1 and shot 2 ): $33 each, $66 total alton-deworm $38.60 This is my first pet ever so I had a lot of questions for the vets. I've NEVER felt rushed by the vets. Each vet has been willing to listen to my questions/issues and answer me thoroughly by providing good tips on how to care for my pup. I've never felt pressured to buying any products from them. When I ask them to approve a request from Chewy.com or Petsmart.com about a prescription for a flea/tick/heartwork product they are always happy to authorize the approval for it. I've always been seen on time or early (when I arrive early) so they are punctual for the appointments. I highly recommend this clinic! Other things to note: --Each vet takes notes of the visit in their own way. I've received notes in PDF attached to email. I've also received notes via Scribenotes where it's 'voice to text' technology (I provided my consent to be recorded). But the notes are always emailed the same day of the visit which helps with processing pet insurance claims. --You can book an appointment online (which is super easy to do) but you cannot cancel or reschedule the appointment online ( you have to call) --Everyone here is so friendly and willing to take care of your pet because they know how much you love them.

Not excited about the care we have received for our dogs. About to switch to a different vet…read more They are always too busy to get back to your preferred vet, and if you have a recurring issue, it's like starting over each time and it costs a fortune over and over again. They get so busy that they send you to a different vet, but of course that causes issues because now the dog's medical records are spread all over the place. Sick and tired of this.

Dr Rauser is well versed with big dog breeds. Mine is a tiny breed. I have taken my dog there for…read more3yrs. He does not engage in asking questions on the welfare of my dog, not curious one bit. Smart man....small space...less expenses with enough employees equals big profits. Left that place n moving onto one that specializes in tiny breeds.

Overall this clinic is competent and can provide the service your pet requires. However, some of…read morethere services are extremely high priced. 5x what our previous vet charged. To be fair every other vet (we checked with) in the area charges the same so this is a racket. They are taking advantage of people. I'll never be going back and would not recommend them unless you want to be overcharged.

We have been using this vet since we had our first dog together. The staff at this location is…read morealways friendly. The care we recieve is always amazing. They probably aren't the cheapest in town but you get what you pay for if you wanted the cheapest you probably wouldn't recieve the best care. We recently had to put down one of our dogs. The staff here cried with us and sent us a card signed by everyone telling us how sorry they were for our loss. It's great to have people that make you feel like more then just a number. People that make you feel like your pets matter to them too.

We unfortunately had to take our cat to the hospital last week cause he was having trouble…read morebreathing. It's turns out he could not be saved. It was absolutely the most devastating news. The doctor and staff were so kind. I could not have asked for anyone better to deal with the situation. They let us have time with our cat to say goodbye. When my daughter starting crying they have her a cute teddy bear to comfort her. Amazing!! When it was time to pick up his ashes they were in the beautiful wood box and it was engraved with his name. We also got a clay ornament with his paws and name on it. So as I am driving home crying I walk in the door and in the mail was a beautiful card from the doctor and staff all with personal messages from each one about our loss. I was absolutely blown away!! I would give them 10 stars if I could! So THANK YOU SO MUCH for all your kindness during an awful time.

Whoever their anesthesiologist is they should be fired!! Teeth surgery should not kill a 5.5 year…read moreold dog. You are to blame surgery team and anesthesiologist, whoever you are, who did this to a great and loving dog. Public deserves to know that a dog died today in your care! Shame on you! To the public: If your animal is going into surgery here be sure to give them extra loving and treats before cus it may very well be there last treat or kiss they will ever have from you!

if 10 stars were an option, I would definitely give 10. we brought in our baby Zora she had been…read morevomiting for almost 24hrs. no other vets wouod see her and said the same thing go to the rt or blue pedal. we called village vet and were told bring her in which we did rt away and they ran all her testing. we're very clear with us about what they thought gave us options and were very respectful with us as care can be expensive. dr Hoffman told us where we should start and kept her we were informed all day about how Zora was doing and at one point we wanted to run another set of X-rays, and they could have done that and taken the money like other clinics do but they didn't and said we don't think we need to right now and when we got there to pick her up they answered every question we had and her team was SO sweet with our baby Zora. The next day and the next day they were following up to see how she was doing and she is doing GREAT! if you can, I highly recommend this clinic and dr Hoffman. you won't find better care for your fur fur than this clinic

Dear Dr. McMurray, Dr. Hetrick, Dr. Salzbrenner, Gretta, Ashley, and Lance's entire care team::…read more Thank you for saving Lance's life. Your knowledge, professionalism, kindness, and extraordinary care exceeded my expectations. Dr. McMurray, thank you for calling during your time off with the radiologist's results. Your proactive communication and seamless handoff to Dr. Hetrick ensured Lance was in great hands right when we arrived for his re-check and chest X-Rays. Dr. Hetrick was thorough and compassionate in her exam. We were so grateful to be admitted and to spend the night with Lance in a private room. Dr. Hetrick monitored him continuously over-night and when I woke up, Dr Salzbrenner and her nurse, Gretta, had been briefed and he was under their care. Dr. Salzbrenner's diagnostic expertise and initiative in consulting with the specialists at ISU Small Animal Hospital secured his vital referral. Ashley safely drove Lance to ISU while Gretta expertly administered oxygen the entire trip. They waited for me in the parking lot and upon arrival gave me an update and ensure I knew where to go. Lance was already back in triage and receiving care before I arrived. Lance spent the next several days in the ICU, and without your expert diagnosis, dedicated care, and critical medical transport, I do not believe he would have survived. I cannot thank you all enough for ensuring he received the absolute best treatment. We are forever grateful, Jen

VEG ER for Pets was absolutely amazing. Even though our outcome was not what we were hoping as our…read morecat had cancer, the care and compassion of everyone here was amazing. I love that you walk in and are immediately met at the door getting your pet triaged. It was just moments later we spoke to the vet. We discussed what we were seeing, and she gave us a quote right away for the diagnostic testing she though was required. Dr. Herriott really listened to us and was very kind and considerate the entire time. I would highly recommend this ER over and over.