Jaquelyn and Christina have been really helpful in getting adjusted and settled into this new…read morecommunity for me. The entire process of getting in was well managed. Covid is really testing businesses and Vitruvian West is taking all measures to provide a safe environment for all of us to continue enjoying - in a limited matter, but none the less with safety in mind. I have friends in surrounding complexes and I honestly don't see myself anywhere else other than here. it's an amazing place to live with amazing who are genuinely happy of being here. You can see the interest of keeping this place in order :) it's a beautiful community and management does well in staying on top of things. I see it everyday, the upkeep and engagement is the icing on the cake. If you're looking for a new place - this is going to be it.

If you move out, ask for someone from management to be with you because otherwise you'll get a bill…read morefor damages the property doesn't have. They're thieves. The manager, Jay Jones, is useless and never available by email or in person. Everything is dirty and the charges for parking and trash are a rip-off. The elevators and the garage never work.

While we haven't had the experience of hallway lights going out, we are surrounded by "youth", as…read morein tenants who don't seem to be aware that broadcasting their phone calls on speaker phone as they walk down the hallways is, in a word: rude! Not sure how speaker phone use has become so prevalent, but it's not just here - it's everywhere, so not something within Savoye, UDR or Greystar's control. On-site management doesn't seem very conscientious about lease violations occurring all over (tenants storing bikes, commercial janitorial equipment, appliances and shopvacs on their balcony's which contributes to 'tenament' vs the elevated aesthetics otherwise prevalent at Savoye. It's an improvement over the ghetto culture at the last complex where we had an apartment, but I wouldn't recommend it for older couples who're bound to find the noise irritating (we do!). Why apartment complexes don't use sound-dampening insulation along the exterior walls and between floors is confounding and we've begun to understand why carpet dominates as a flooring choice for apartment complexes - it's MUCH quieter than wood (LVP) flooring, but you can't beat the look of the wood, faux or otherwise. Appliance and amenity package at Savoye is decidedly better than most area apartments with stainless kitchen appliances and granite countertops, and the floorplans are unique, some with built-in bookcases or desks, and W/Ds in every unit. It's also a GREAT location!

Love long dark hallways, donating your stuff to strangers and mold? You've found your home! My unit…read morewas not cleaned when I first moved it. I mentioned it several times and they did nothing to resolve it. Lights go out in the hallways so you get walk in the dark. The lockers are often full so amazon drivers drop stuff in the room and thieves steal your packages. Location is awesome but we deserve better living conditions and treatment from management. They have zero empathy. Best of luck with your search but avoid this place and the other neighboring places, Vitruvian often has fire engines there - someone mentioned an entire floor flooded.

Update 5/2/24: The move in process was seamless. 3 days in I had a concern with loud music and…read morethe community mgr, Reginald addressed it right away. The property gives Boutique luxury hotel vibes While there is some final construction going on, you really can't tell. The team is great and generally quiet. I called maintenance for an issue ( I wasn't sure what exactly) but the maintenance mgr, Gerard arrived within 15 min..assessed the situation and determined it was something to pull in the construction lead, Anthony on. These gentlemen were so professional ( even wore shoe covers to protect my new home). The test of an excellent property and experience is mgmt attention to resident concerns and maintenance professionalism and responsiveness...The Lyle checks both boxes. I love it here. 4/24: Service excellence is so important to me and Rana has been truly amazing. Answering all of my questions so I select the best unit for my needs. The property exceeds my expectations and management attentiveness/responsiveness is an indication of how your living experience will be. I can't wait to call Lyle home this month. Thank you Rana for being so patient send helpful

Negative stars. If I could have the time back I lived here I'd take it in a heartbeat. I've had a…read morerecord of horrible experiences here at the Lyle starting with their leasing agents. Extremely unhelpful, extremely unpleasant, and makes living here a hostile environment which is insane considering this is our home!!!! I've had multiple calls to maintenance to get things fixed. My microwave shorted out, they took 48 hours to fix it in which it is completely crooked and fingerprints everywhere. Photos included. We have also had issues with our units door locking properly. It gets jammed and won't shut so maintenance came and only made it worse by completely screwing in the hinges like a hack job, photos also included. We now have to pull and lock the door at the same time in order for it to catch on the lock. I'd rather fix these things myself if I'm going to end up with this paying over $2,800 a month?? Not to mention trash valet comes whenever they feel like it so all the residents trash is out basically from 4pm till 10pm at night. Making it smell all night of trash and look extremely gross with bags of trash all over the hallways. That's what we get to come home from work to. Stains all over the carpets, smells of must on certain floors, unfinished paint on the walls on floor 4, elevator button to do down from floor 4 also is broken and has been that way for months, reports constantly of packages being stolen, cars being broken into, boots on your car without explanation. This is not LUXURY. There's been centipede problems, mold issues, flea infestations, and management does not fix these issues other than sending an email addressing to the community they are aware and need our patience. lol. I cannot wait to leave this complex and never look back. I wish we never made the decision to live at the Lyle. Would have saved me a lot of money and frustration.

Guest Suite review…read more My son & daughter in law have lived here for several years now. It's a beautiful facility. I'm staying in the guest suite which is a furnished apartment they rent out for the night to the guests of apartment renters. It's our second time staying here. The guest suite is nicely decorated and has just about everything you need. The first time we stayed in the apartment everything was perfect. No complaints. This time around I feel as if there is a lack of a check list to make sure everything is refilled. We were left with one roll of toilet paper. A roll of paper towels that was almost gone. About a quarter of an inch of dish soap. A box of tissues would have been nice but there wasn't one. The hand soaps look as if other guests replaced them. One of them is almost empty. There was a battery operated soap dispenser that I think belongs to the suite but it didn't work. We went to the store and bought toilet paper, paper towels, dish soap and tissues. Towels are provided but for some reason there were no wash cloths. After going to the office they quickly purchased and washed some new wash cloths for us. Lastly the Wi-Fi hasn't really worked for most of our trip. It's always buffering. The first time we stayed it was $100/night and now it's $150/night. $100 is fair. I think the $150 is a bit much considering we had to refill some of the items and housekeeping is not included. It's simply convenient to be staying so close to my family.

Edit in response to the message. Hi Amanda, maintenance has…read morebeen to my apartment 3 times and there is no action/resolution to the mold from AMLI. I was told I'm to clean it, leave my closet door open all the time & purchase dehumidifing products myself, it's not on AMLi that mold grows on my clothes & shoes in my apartment. Regarding the additional charges I was sent an itemized bill with additional utility charges from July & August, that were not on previous bills. The only thing anyone is waiting on is for me to pay the additional money, not to address any issues I have. ......................... There is mold growing in my closet on my clothes & shoes & the head of maintenance tells me it not their problem, it my problem & they can't help with any of it. There is often mold growing on the ceiling vents, that they clean w/alcohol but the guy tells me it's not mold it's just dirt. Who cleans dirt w/alcohol? I had to wash everything & am keeping my clothes in the living room/bedroom with the ceiling fan on so I don't smell like mold when I go out. I am paying over 2K for a moldy apartment. On autopay & last week they send an email threatening legal action over non-payment of rent. Rent was paid but they were late processing pet fees, which they tacked on late fees for. They said they would take off the late fees but still haven't. They also harassed me about my renters insurance- which never lapsed & I sent them the policy info on a few times - I continued to get notices insisting I pay for their insurance policy even though mine is more than adequate. That took 2 phone calls & 6 emails for them to finally drop. I so regret renewing my lease. This place is not worth it.

One reason I love living here is the staff. Our maintenance…read moreman (Arturo) goes above and beyond and he can fix anything ! He is definitely one of the many reasons to live here!

My time at Oakhaven so far has been nothing short of amazing! They have been so awesome and helpful…read moreduring my time with them. The property as a whole is always so well kept and very clean. All of the staff are very friendly, from front office to maintenance! Moving here has truly been a blessing.

When the storm hit, part of the complex had no hot water, and the staff opened up one unit so that…read morewe could take showers, and the staff kept us continually updated on the progress they were making... They were very helpful and had solutions for the problem... I've lived here for 4 1/2 years and this is the best complex I have ever lived in‼‼

We have lived at IMT Prestonwood since they opened in 2018 and simply said we have no complaints…read moreonly praise. They are Five Star on all levels from leasing to maintenance to ground care to clean hallways to clean parking areas to safety. It takes great people the exceeds in this aspect for sure!

I have lived here for 10 years and I feel like it's a very safe place to live and management here…read moreis the best ever and maintenence here always takes care of business

Will not give me the link and password to register my car so it won't be towed even though its…read morepaid. If you buy a car, don't rely on them to allow you to register your new car with the apartment complex. They will ignore you, allow your car to be towed even though you've paid for parking, and refuse to refund you because they profit over their incompetence

I have lived here for 6 years been thru many changes.The place is great the only problem is that…read morethis new manager keeps taking our maintenance crew to other properties.She doesn't realize they are what makes this place look good. They are a good team Hernan,leo,luis,and Edis. They really care for this place. They are the one's who made this place what it is now. It's not the same without them. Bring them back or this place will loose its charm This happened once before with other management and the property was a mess. Make things right.

Super, professional employees; clean and well maintained property; updated superbly with new…read morefloors, counters, etc. I love my new apartment. It's adorable.

I've been using the tennis courts here and recently had a really uncomfortable experience that…read moreothers should be aware of. While my wife and I were actively playing, a man walked directly onto the court and told us we needed to leave because he had "classes" scheduled. There were no posted reservations, no signage, and no prior notice of any official lessons taking place. The way it was handled felt very rude and entitled. If there are legitimately scheduled lessons or instructors using the courts, that needs to be clearly communicated and managed by the property, not enforced by someone interrupting residents mid-game. If this person is running private lessons without authorization, that's also something management should be aware of, as it affects residents' ability to use shared amenities. Overall, this made the experience frustrating and took away from what should be a relaxed, shared space.

My Mom recently moved here and loves it! People are very friendly, everyone at the Leasing office…read moreis so kind and eager to help and it has great amenities such as a hot tub, lakes, pools, two gyms, tennis & pickeball court, a variety of animals (bunnies, turtles, birds), a nice trail to walk around the complex and more. It's been great so far!