We brought our Surron e-dirtbike there thinking they would not know how to fix it. a few days later…read morewe picked it up and they did an absolute amazing job on our bike! extremely happy with their service they are very nice and no other bike shop knows how to fix electric dirt bikes. they are a one of a kind! very recommended place to fix your bike

We had our bikes serviced and they did an amazing job!! Ready to get back out on the road ! Thank…read moreyou ! Will definitely be heading back to purchase a new bike soon!

A favorite get away during the summer time. Renting and returning a bike is easy. You don't need an…read moreID. I usually rent for 2 or 4 hours, and go with friends. There are always enough bikes for everyone (and you get to pick). You can ask staff for help with lowering your seat and they will put air in your tires if you need it. I try to go early in the morning during the weekend, since it's busier on weekends with families and everyone wanting to enjoy the beautiful trails of Loveland!

A good place to rent bikes! We had no issues with the bikes that were given to us/rented. The…read moreminimum hours to rent the bike is 2 hours. Calculating it they charge about $10 per hour. It is pretty cheap in my opinion. Renting out the bikes pretty much got the job done. We biked along the river during October - so we were able to experience the beautiful leaves and warm weather.

The best bike store I have ever encountered. And this was a chance encounter-- was riding GOBA had…read morea frame malfunction. Left with a new bike at no charge that they negotiated with TREK. If I didn't live on the east coast, this would be my bike shop!

Doug is the most helpful bike shop owner I have ever met. He runs a great reputable business…read more Traditionally I am not a big fan of "bike shops" in general, but Bike Wise treats me like I belong. Doug, and his employees are extremely knowledgeable and always super helpful. Thanks Guys!

This is the BEST bike shop anywhere, hands down. Staff are amazing! I made several trips before…read moredeciding which bike I wanted to purchase and each time everyone was super helpful, nice and very informative. They were always willing to let me test drive any bicycle and even put together a few for me just so I could see and ride them! Highly recommend!

Incredibly poor customer service! They were great for the sale, but not afterwards…read more We purchased a new bike from Whitman's Bike Shop with a full manufacturer's warranty. After only light usage the bike developed issues that made it unusable. When we reached out to Whitman's to bring the bike back for warranty service they said to wait while they contacted the manufacturer. A week went by with no response. We then called back and were told the same thing again. We waited some more but Whitman's still did not call back. On the last attempt, my wife was left on hold for 20 minutes and then got disconnected. She then decided to contact the manufacturer directly and spoke to someone within minutes. They worked with us and in the end determined that they would replace the bike through an authorized dealer. We asked if we could do the exchange at a different shop. Our new bike & repair shop is about an hour away, but they are professional and responsive. They got the bike in for evaluation immediately and are handling the warranty going forward. If we were luckier we would simply have gotten the bike from them to begin with. It definitely would have been less stressful. The bottom line is it doesn't matter how friendly or knowledgeable you are selling the bike if you don't follow through when there is a problem with a purchase. Delaying until the customer gives up (or the warranty expires?) hurts both your reputation and the manufacturer you are representing. It's not good business, basically like not having the warranty at all.

Justin and his team is amazing!! Extremely helpful shop, don't over sell. They want the best for…read moreyou and your ride.

Consistently helpful, friendly and knowledgeable! Had our bikes expertly tuned up in Spring. We…read morealso recently purchased a kid's bike at Walmart and took it to them to have it checked out. They found brake issues which they fixed and added a quality set of training wheels The techs are always ready to provide good advice -- we really trust them. Thanks so much!

This place is dope. Always a great time riding. Pleasant staff. Great owners. Need a little more…read moreinventory in the bike shop but still great.

Awesome time. Took a 6, 9 and 13 year old boy and two girls. They had a blast. Will go back again…read more The staff are really great. We rented a bike and soon realize we should have rented a scooter they exchanged with no stress. Advice- take water and snacks, do the waiver before you go. Plan to according to weather- we went during peak summer, it was humid and hot- they have fans running but I think it would be better during the fall/spring.

On tour with a broken pedal. Fast and friendly service got us quickly on our way. Price was…read morereasonable and mechanic was very helpful

Killer group of folks. Picked up a Pivot Switchblade and couldn't be happier. I tried other shops…read moreand they don't come close

Been a customer over the last couple of years. The men that work there are willing to share their…read moreexpert knowledge to make sure you have the right item/s for your bike. From tune ups to tires, from antique Schwin to the most modern E bikes featuring direct drive. Highly, highly recommend. Fair prices and honest quotes.

West Chester Cyclery is wonderful and the staff is incredibly helpful. My boyfriend took me to WCC…read moreto purchase my first gravel bike. They are a great local business to support and I loveeeeee my bike! @outdoorswithmandy