I'm so grateful to find this dealership. I had been doing a long drive up to Santa Barbara to get…read moremy Fiat worked on, and since I have two Fiats I thought I need to find a closer place that works on Fiats. Well, I found this place, and they fixed my Fiat at no cost since it's still very new and under warranty, but the best part is that I felt like I was treated very well. I had only all good interactions with everyone there. My first experience was the sales guys who wanted to buy my car, told me they were looking to purchase a car like mine that's relatively new with under 16K miles. Lightly used, looks amazing, but I couldn't bite the deal, since I had paid cash for my car, and had no payments, so any deal they could come up with, and some were pretty sweet deals, just weren't enough to sway me into getting into another $400 a month lease or purchase. But, they were exceptionally nice, and didn't push too hard, even though when they brought out that brand new Jeep, I kinda drooled a little. Haha The girls in the office were all so nice to me and we had great conversations. They were amazing. I'm that kind of customer that loves to interact, so when I approached them and asked them how come they weren't mechanics, their response made me smile and shake my head. I loved it though, they said what young girls say "We're too beautiful to be mechanics." That's when I busted out photos of my exceptionally beautiful daughter who worked as an Aircraft mechanic at age 22 making over $40 per hour. I was like "Girls, you're never too beautiful to get paid a lot of money as a mechanic." I then encouraged them to pursue anything they desire. I hope one day to run into one of them again. The guy I interacted with there at the dealership was Rick. I am thrilled to say that he was an amazing person to meet and work with. He was so kind about my car, and reassured me that the only major problem was that my battery needed to be replaced. And, to top it off it was all covered under the warranty. Also, they worked on the recall and that too was covered. He informed me that the only thing they couldn't do was the car wash, that was okay though because he told me if I take my receipt showing my car was worked on over to the gas station off of Victoria and Valentine road that I'd get a complementary car was from that gas station there. That was so nice to hear! Rick was very personable. I was so worried because I had bad experiences at the dealership in Santa Barbara. I read all these reviews here and thought wow, people really didn't give that great of reviews. I wanted to be fully honest about my experience, and give details so that I didn't miss anything. Oh! The mechanics accidentally left a really nice portable battery charger in the back of my car. Rick called me to ask if it was there and I got his voice mail, so I called him back and let him know it was. They're going to arrange to come to me to pick it up, rather than me having to take time off to go back to the dealership. That was amazing to me too. Overall, my experience here has made me feel that I can trust them, and that they're all wonderful people, managers, sales staff and the whole team, I had nothing but the best experience. So good that I would definitely consider buying my first Jeep from them. It's a future purchase I am sure. I like fun cars. This is why I own two silly little Fiats. They're cute, they're quirky, and fun. The only drawback to owning a Fiat, is being able to find people to work on them. So, if you have a Fiat, please take it here. Don't waste your time going to Santa Barbara, if you don't want to do that drive. I'm not really trying to talk bad about Santa Barbara's Crown Dodge, to be fair, I keep trying to love them, I really do, because I want a good relationship with whoever works on my car... I truly do. I like when companies make you feel like family. Shameless plug: Williams Automotive in Ventura is absolutely the best but he doesn't work on Fiats - Dang it! Please don't take my post down... honestly you gotta love a good local honest mechanic like Scott at Williams. But this dealership is legit, hell of a lot better than most dealerships I have been to when it comes to customer service. And, they work on Fiats, so there's that too. I'm telling all my friends who own Fiats to stop driving to Santa Monica and Santa Barbara. And, the Thousand Oaks dealership stopped working on Fiats, which to me breaks my heart they were so so so good there too. Anyways, yeah, enough about Fiats. This team is great. And, EXTRA KUDOS to Rick, and the girls at the front desk, wish I could remember their names, they're beautiful inside and out! They even told me I was beautiful... which was so dang kind. That brightened my day! P.S. Go check out the painting on the wall there of under the Ventura Pier, it's pretty beautiful! I think they said it was a giant sticker but it looks like a painting to me. It's great!

I was pre-approved for a loan via my financial institution - it streamlined the process and the…read morepurchase went off without a hitch However, shortly after receiving my vehicle, there was a major failure with the vehicle. Even though I had accepted the vehicle "As Is", Crown worked with me to repair the vehicle and charge me less than 50% of the costs required to get it repaired and back on the road These people are both ethical and customer service oriented. Special thanks to Jordan in Sales and Armando Soltero in Service

Great experience with Bobby Campbell! He made the entire process so much less stressful and was…read morealways kind, honest, and trustworthy. I really appreciated all of his help and would highly recommend working with him!

I had an excellent experience working with Tim Miller at Kirby Subaru. He was easy to work with,…read moreprofessional, and genuinely focused on helping me reach a deal that made sense for me. What stood out the most was the zero-pressure approach. The entire process was smooth from start to finish, and Tim followed up afterward in case I had any questions or needed to review my vehicle's features, which I really appreciated. Overall, it was an outstanding buying experience, which is rare these days. I would highly recommend working with Tim if you're in the market for a Subaru. -JC

I would HIGHLY recommend Ocean Honda of Ventura. The minute I called them the customer service all…read morethe way around was amazing. The minute I walked in to service super welcoming. In service I mainly worked with Katie she is very helpful, knowledgeable and treated like if she had known me forever. Dont go to any other Honda go to Ocean.

Isaiah Figueroa is a "great" service advisor. He has helped me several times and each time he's…read moregone above and beyond really what is deemed acceptable. Dealing with Mr Figueroa is truly a wonderful experience at what is often trying times. Mark Winne

Kirby Kia has such a nice showroom and plenty of inventory to choose from. The staff, from…read moresalesmen Miguel and George, through management and back of house staff, are fantastic! Miguel and George were really helpful, professional and non-manipulative (no hounding), and I recommend them highly. 10 of 10!

Excellent car buying experience. The staff were truly helpful and professional from sales manager,…read moreHoward Korey, to Miguel Hurtado who went over the car's details with us. Even the gentleman who was the Finance Mgr., whose name I regrettably do not recall. In short, my wife and I highly recommend this dealership.

I was having my car serviced and walked over to the new car showroom. I was interested in getting a…read morehybrid. Anyway, for my two year-old Range Rover with 5,800 miles, and in perfect condition, they offered me less than half of what I paid a little less than two years ago. Why would anyone ever buy a $100,000 Range Rover when you lose half its value even with super low mileage, in two years. Shaking my head......

I wanted to express my wonderful experience here with my wife and kids. We were looking for a…read morelarger vehicle and decided to check out the Defender 130. From the first experience walking in, Martin ended up helping us, he was very nice, kind and not pushy. He did follow up after since we explained there were three vehicles in the running that we wanted to test drive. Over the next week we test drove all of them. Unfortunately, we chose a different vehicle since it was bigger. The Defender was extremely nice and we really wanted it but it did not fit our need with the size. Karina from their office did follow up again to see if we decided and we explained the situation. I just wanted to express how wonderful the people are at this dealership. I will definitely buy a vehicle from here in the future, one of the better dealer experiences I have had.

I purchased an automobile from Kirby Auto Group in Ventura, CA last week!…read more The Sales Representative named; Francisco and the Finance Director; Adam Quinones were outstanding professionals who provided excellent service! I highly recommend this dealership for anyone who is in the market to purchase a vehicle!

I wasn't planning on buying it that day, but after hearing that Kirby Auto Center had the type of…read morecar I wanted, I drove the long way there. I decided to buy it that day because of the patience and friendliness of the car salesman with his customers! They delivered it to LA the next day and explained the car in detail and in an interesting way for almost 30 minutes. I was upset because I lost my beloved car in a car accident, but I really like the Subaru I purchased, and I am extremely grateful to the seller who sold me the car for his sincerity. Kirby Auto center is great dealer I would recommend 100%!

I just bought a car from Don and let me tell you, the level of professionalism this guy has is…read moreunmatched by any dealer. He is responsive when I had questions, jumped through a ton of hoops to help with financing. No pressure sales tactics just a relaxed sales process. I would 100% recommended Don and Performance Auto Sales to anyone looking for a car! He takes amazing car of them. Don really works with you to make the process as simple and stress free as possible. I am a very happy customer!! I bought a 2011 135i M sport

Don is a great guy and sold me an awesome 1999 Teal-Green Mercedes-Benz 320 Cabrolet. He went out…read moreof his way to accommodate me, and made the whole auto purchasing process pleasurable and easy. He is patient and not hard sell. He has the intention that you will be very satisfied, and I am more than that! I am enjoying my new vehicle tremendously and am letting friends and relatives know about Don's exclusive "Showroom" in Ventura, California. I already brought in my cousin Shelly to meet Don. Shelly lives in the Wilshire District of Los Angeles and is considering purchasing a vehicle from Don too. I will bring in my wife and refer other family members when they are ready for a good quality vehicle at a good deal. Thanks Don for making my year a better one in my Mercedes Cabrolet. By the way a gentleman who is a manager for the County of Ventura parked next to me Friday morning at the Wayport Cafe at the Camarillo Airport and commented while I had the top down, and I was sitting in the convertible, "that's a nice place to be." He was surprised it was 1999, and thought I had paid 5 times as what Don sold it to me for. See Don when you are ready for a nice clean vehicle at a fair price.