We had a great experience with our repair. First of all, very honest and fair priced estimate. I…read morereached out to a few shops and was told I needed to repaint the whole bumper. Genuine Customs & Collision buffed out the scratch for a reasonable price and didn't try to pressure or up sale unnecessary work. I would absolutely recommend. Great value, quick communication and honest customer service.

I had just purchased this Corolla with front end damage. One of the associates, Jen, was very…read morehelpful and honest. She pointed everything out that would need to be repaired and seemed like she just wanted to help me out. Before I took it here at Genuine customs and collisions I had taken the vehicle to a different shop and the associate at this other shop just glanced at the car and gave me a price but here at genuine customs and collisions Jen throughly inspected the vehicle and noticed hidden damage that even I didn't realize. She pointed out that the headlight was broken along with some brackets that would hold the bumper in place. Jen and everyone here at Genuine customs and collisions center are very honest and hard working people and I would definitely recommend this shop to everyone that needs work on their car.

Brought my truck in to get the damaged rear passenger door and the bed of the truck fixed. They had…read moregreat reviews. I called them, and Haze answered. He gave me an estimated time to replace, he sent me pictures of the progress as it was being done, and he responded quickly to texts. Customer service is big for me, and they definitely had great customer service. I picked up my truck today, and it is clean! I'm totally glad i went with them for the repair. I have AAA for my insurance. Haze handled it with them, and it was such an easy process. Definitely recommend them

I sent a message through Yelp yesterday on 9/20/24 asking what time they open the following day…read more(9/21/24) because Yelp shows they open at 9:30 a.m. on Saturdays and on their website, it shows they open at 10:00 a.m. on Saturdays. I was told they open at 8:00 a.m. by the owner. I showed up this morning at 7:50 a.m., and at 9:00 a.m. I called, and there was no answer. I called again at 9:51 a.m. and was sent to voicemail, which was followed by a text asking if he could call me back (see photos for that conversation). I responded to that text that i just need to know what tome they open, and no response. I ended up leaving at 10:15 a.m. after waiting over 2 hours in their parking lot. This man still has not responded to my text message nor has he returned my call. It's now 11:15 a.m. and still no response. Although this company has great reviews, I believe everything happens for a reason. I am taking this as a sign that using them would've been a mistake. Communication and customer service is a BIG deal to me, and clearly, this place lacks BOTH! SEE PHOTOS ...

I had a great experience with Mystic Auto Body. They repaired my Tesla and did an amazing job - the…read morecar looks brand new again! The owner was fair, honest, and kept me updated throughout the process. It's hard to find an auto shop you can really trust, but Mystic definitely earned mine. Highly recommend!

I needed work done on my rear bumper. I feared it needed to be replaced. Justin helped me and…read moregave me a great estimate. The took the bumper off and repaired it good as new. When I went to pick it up, I saw they repaired some scrapes on the front bumper and did it at no charge. Finally, they washed and detailed the entire car, inside and out. Definitely take your car here for any work.

They did a great job installing the struts on my 2013 Audi A6 2.0T. The are very experienced and…read morewe're very attentive to every detail.

Amazing work and customer service! The owner was very helpful and worked with me to find a solutionread more

my vehicle was hit overnight and my insurance suggested gerber collision & glass for my repairs…read more the only downside was that that accident happened during thanksgiving week and before the holidays so the repairs took longer than the original given date of completion. besides that, they were extremely helpful and kept me informed. they even paid for my rental when i maxed out through my insurance, since there was a delay. the cherry on top was that they were able to save the one and only sticker i had on my vehicle, which was an above and beyond service. i definitely recommend them for your repairs! p.s. i can't give an estimate of their prices because i only had to pay my deductible since everything was handled through my insurance company

I took my Toyota Venza in for repair on three windows Fernando and Pete were so awesome! I got my…read morecar back super duper clean which I was not expecting and I'm super grateful for. The customer service at this place is top tier, they even help me with things that weren't car related such as fishing tips (Fernando is a Pro!) Thank you Gerber and collision and glass, I will definitely recommend your service​

Overall, a good experience. Restored my Tesla car to its original condition and the paint job was…read moreclean and well done. I really appreciated getting the car back sooner than the original date provided. My only feedback is that the technician forgot to put the "T" emblem back on the car, and I had to ask for updates during the process. It would be great if updates were sent automatically. Otherwise, satisfied with the work.

1 star -- Unethical practices and harassment…read more My experience with Fix Auto Redlands was unacceptable and extremely stressful. Throughout this process, their business practices felt deceptive and predatory. Billing was unclear and appeared inflated, explanations kept changing, and there was a complete lack of transparency. Instead of clear answers, I was met with deflection and pressure. What pushed this experience over the line was the constant phone calls and harassment. Rather than professional communication, I received repeated calls that felt intimidating and inappropriate. It became necessary to protect myself by documenting everything. If you deal with this shop, record every phone call and save all emails and messages. Do not rely on verbal conversations alone. Get everything in writing and review every charge carefully. Concerns were not addressed respectfully or professionally -- they were dismissed. This caused unnecessary stress not only for me, but also for others involved in the process. I would strongly caution anyone considering this shop to think twice. This was one of the worst experiences I've had with an auto repair business, and I would never return.

Took my Toyota Camry in to get the bumper fully re-painted, and they were fast and fair on pricing…read more No upselling, no drama, just good guys. Attaching before and after photos. Thank you

Repaired my broken side mirror so fast and efficiently so affordably! I was so scared I'd have to…read morepay so much to get it fixed!