I called Vinyl Pool Pros bout 6 weeks ago about an issue with my existing pool liner. It was coming out of the track. The opening started to grow as days went by. I had called Secard Pools, but the guy didn't even want to send some one out to look at it. After calling Vinyl Pool Pros, Shaun made time out of his busy schedule to come assess the situation personally! Right away I can tell I was in good hands! From start to finish, All steps of the process was handled very professionally! I was very fortunate hire a great team! From measuring the pool, to scheduling, removal, installation and final setup, Vinyl Pool Pros were at my side! They made sure I was a happy customer! I would highly recommend Vinyl Pool Pros to anyone that is looking to replace their old liner or to build a brand nee pool and turn your back yard into a paradise! Thank you Shaun, Isai, Lupe, and Jesus for job well done! Like I said this is a great team! read more

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The team at Vinyl Pool Pros is excellent. After our old liner failed the team handled our replacement perfectly. They were responsive, set expectations and delivered. We could not ask for more. read more

Our vinyl pool kept loosing water and we couldn't find the leak. Shaun came prepared to find a hole and sure enough he found it, patched it and made sure we were ready for this weekend ... Fast reliable and affordable! read more

Sean came out to locate the source of some leakage we have been noticing. He snorkeled around in the pool and found the tears right away and patched them for us. We had Sean and family build our pool probably close 15 years ago and also replace our liner a few years ago. Have always been happy with the service and good communication. I will be having them replace the liner again when we are able but in the meantime super happy we don't have to fill it with water everyday! I should note the liner was likely damaged by our neighbors tree falling over the wall into the pool a few months ago otherwise it would have been in good shape still. read more

I love the liner and had a great experience with this company. My pool has recently started losing water and after a lot of time trying to find the leak myself, I have come to the conclusion that its the liner. I called the company and Jay reached out who gave me another quote on a new liner with install and everything and it sounded like a great deal. I ended up patching the liner for now so that we can enjoy it for the summer but will definitely do business again with Vinyl Pool Pros to get a new liner installed. This company has excellent customer service and I couldnt be happier. read more

I knew my pool needed a repair and trust me when I tell you I you, I was scared to make that call. I was given Shaun's number and from the minute we spoke, he gave me a step by step of what he would do and his plan to fix it. I held my breathe thinking "this is going to hurt me financially" to my surprise he was very reasonable. I immediately booked him. He did what he said he would do, in the time that he said he would. He was easy to work with and I am 100% satisfied. I highly recommend his services. He even gave me free advice on how best to care for my pool. He made me feel that i can call on him at anytime for any pool problems and I sure will! And best of all I'm not financially ruined LOL!!!! Thank you Shaun!!! read more

I had a vinyl pool installed by a large company. A few years later the liner started to come off of the track. I called many times only to not have calls returned. After calling many places, I called Vinyl pool pros. Shawn called me back quickly. He took the time to find out what was going on with my pool by having me send photos and questions. He then gave me options of replace or repair. I chose repair. He came quickly and on time. He made the repair and my liner looks great. I am so happy to have found him. read more

I needed a new liner for my pool and I called several different contractors to give me an estimate on replacing my vinyl liner. I came across Vinyl Pool Pros and spoke to Sean who is very knowledgeable about the entire liner replacement process. The original contractor who build my pool, built a pool with no steps. Sean and his team came in and built us a full ledge with two corner steps and installed a FREE umbrella holder. They are very professional at conducting business. We are so happy, we definitely recommend this company to anyone that needs a vinyl liner replacement! read more

Vinyl Pool Pros - Ledge with two corner steps. - Pool & Hot Tub Service Near Me - Rancho Cucamonga, California

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We have a Secard Islander pool and had problems with our liner slipping due do a cracked track. We found Sean by calling around other pool places and could not be happier with his professionalism, knowledge and overall courtesy. He provided us useful information on how to extend the life of our liner and track system. I would HIGHLY recommend him to anyone and look forward to hiring him again when we need help with our pool in the future. read more

We needed a patch to our pool liner. Shaun was very knowledgeable and came within a few days to patch the liner. We will definitely use Vinyl Pool Pros when the time comes to replace our liner. read more

Shaun was really knowledgeable and helped me figure out what might be causing erosion under my pool liner which is only 3 yesrs old. Great customer service and very friendly. read more

I bothered Shaun for two seasons before hiring him to replace my vinyl pool liner. he was always very patient and professional with me. Once we decided to move forward he stopped by and helped us pick up a new liner. based on his schedule his team showed up on time every time. I am very happy with my new pool and utilizing all the tips and tricks Shaun mentioned to keep the pool in great shape. read more

We redid the vinyl liner in our pool after nearly 15 years. During the process we decided to redo our steps too. We ended up adding additional entry steps to make it easier to get in and out of the pool, a seating bench and a baja shelf with umbrella holder. Several other companies told us this was not possible with a vinyl pool but vinyl pool pros told us it was no problem. The steps look amazing and make a huge difference being able to get in and out of the pool so much easier read more

Vinyl Pool Pros did a great job on my pool at a very good price. Family business both brothers Sean and Jay were very helpful in giving me advice in helping me remodel my pool and then they installed the liner and a hard bottom for the pool. It looked so good that my pool cleaner referred them to 3 other people and they where all very happy with the quality of work and the price. Also they came from 2 hours away to 29 Palms. I did a lot of research and talked to a lot of different vinyl liner installers. I will definitely use them again but hopefully that won't be for a while! read more

Vinyl Pool Pros - Pool & Hot Tub Service Near Me - Rancho Cucamonga, California

We were unable to find a vinyl pool company in San Diego to repair or replace our in-ground vinyl lap pool. We found Vinyl Pool Pros on the Net and they did an amazing job for us. The choices for the new vinyl, the pool accessories and the installation process were explained to us in detail. The Vinyl Pool Pros staff and installers were very professional and personable. Vinyl Pool Pros are our heroes, we would highly recommend them to anyone. read more

There are a number of reasons to choose a vinyl pool liner over plaster, and there are a number of reasons to choose Vinyl Pool Pros. They have depth of knowledge, respond quickly and they honor their contractual commitments. Shaun and his brother, Jason work well together in making sure expectations are set appropriately. Their efforts are further enhanced by the experience and competence of their installation crew managed by Jesus, who did a great job with a very large complex shaped pool and spa. I am satisfied with the results having been warned in advance that some creases would be visible in the liner at the curves on the stairs. Vinyl Pool Pros are definitely the team to use, and I would not hesitate to recommend them. Thanks guys for helping me resolve my pool problem. read more

Vinyl Pool Pros - A job well done! - Pool & Hot Tub Service Near Me - Rancho Cucamonga, California

Shawn and his crew were great job was completed on time and it looks beautiful. I would recommend Vinyl Pool Pros to other pool owners.

Vinyl Pool Pros in Rancho Cucamonga replaced our vinyl liner in Feb. The entire process was so smooth, just as promised. The office staff always returned my calls and and all promises were kept. The only delay was weather. a one day delay. The installers were two of the hardest workers you will ever deal with. They were great, very professional and did a wonderful job. We are so happy with this company, they should be proud of their results. Glendora, CA read more

I contacted Vinyl Pool Pros around 3/14/19 and heard from Shawn right away. He was great and very responsive answering all of my questions, sending pictures, giving tips on how to maintain my pool and get the most life out of my liner! He came out and helped us choose the liner. He said that it takes about 2 weeks for liner to be ready and it was ready in just one week. Here we are less than 3 weeks later and the liner is installed and the pool is filled....and most important, it looks awesome. They also fixed my light and put all new fitting covers inside. Literally looks like a brand new pool! Very happy with Shawn and the entire team and I would highly recommend if ever in need of a vinyl liner! Thanks everyone!! :) read more

I had a leak in my plumbing underground and was searching for a company to come out and repair my leak. I called multiple companies and everybody was very busy and told me it would take a few months before they would be able to do the job. I searched and found this pool company who came out the next day and gave us a great price on demoing the concrete, replacing all the plumbing & pouring new concrete back in it's place. It only Took less than two weeks to put us on the schedule. Now my leak is fixed and the new concrete looks great. I recommend these guys to anybody looking for good quality work at a great price with a reasonable time frame. Thank you Vinyl Pool Pros read more

These are the go to guys for replacing your linear or to do repairs on your vinyl liner swimming pool, Shaun was very informative and professional great service! read more

Family and I are super stoked with VPP. Shaun and the entire crew was awesome every step of the way. Our pool looks like new and the service was excellent. Couldn't be happier, thank you VPP! read more

Shaun is fantastic and I mean wonderful. What a great guy. You can't find people like him anymore. He has helped me tremendously. No, I dont work for the company or have any disreputable motives. This company is just friendly, very helpful, and as honest as you can get. These are my " go " guys. I am so happy I have met them! Very, very satisfied customer! It's great to have people like this in service and very rare. read more

We had Shaun come this morning to service the beading around our vinyl pool. Once the appointment was made, Shaun had text the day before to confirmation the appointment, then on the morning of... an updated text of ETA. He got the job done in a very timely manner and also gave us great advice on how to care for our vinyl lining to preserved the look and longevity. Would highly recommend Vinyl Pool Pros and will definitely use them again. Thanks for a great experience Shaun. read more

My pool cleaner told me that I have a leak in my vinyl liner that I needed to get repaired. I called a leak detection company who came over and tested it and identified wear a couple leaks we're located. The Leak detection company didn't even bother to give me an estimate to repair my pool and they told me to call Vinyl Pool Pro's, because "they are much quicker and do better quality work than we do at color matching and making complicated repairs". I called Shaun, who immediately called me back and was able to give me a rough estimate, over the phone, of my repair, based upon me sending him several pictures and the inspection report. I scheduled the repair and he was able to respond within a couple days and was able to repair my holes and several other holes that weren't identified by the previous company. I would highly recommend Vinyl Pool Pros too other pool customers to assist you with your pool Maintenance and repair needs. Thank you again, Vinyl Pool Pros and you'll be hearing from me in the future the next time I need help with my pool. read more

The Vinyl Pool Pros team was easy to work with from quote to project completion. We noticed the water level on our pool going down and called, owner Shaun walked us through an evaporation test which after a couple of days revealed we had a leak. Shaun came out on a Sunday, inspected the pool and recommended various options. He was VERY detailed in every aspect, everything he estimated was on point and we decided to go with a new liner. This is our 3rd liner (we've had this house for a long time) the previous company we used left folds at the staircase, which they claimed would smooth out after a while, that never happened. With Vinyl Pool Pros we came to realized they were a step above the other company that we had used, twice. Shaun and his team were professional, timely and we appreciated the quality of their work/product. They not only removed the old liner, prepared entire bedding and sides, installed the new liner but they also took time to go over the care and warranty of everything, the job was done on time and on budget. The new liner fits like a glove - not a single fold anywhere! He and his installer Jesus have worked together over 20 years, their knowledge of the business and the quality of their work is evident by the information they share and the way they take the time for their customers. They not only answered all our questions but cared that we were satisfied with the service from start to finish. Shaun took the time to educate us on the "care and feeding" of this type of pool, to make it last. Highly recommend Vinyl Pool Pros. read more

Vinyl Pool Pros - Pool & Hot Tub Service Near Me - Rancho Cucamonga, California

Completely satisfied with the fast and honest work done by Shawn, called him once was here the next day patching up our liner. Gave great advice to prolong life of liner and recommendations to maintain it looking good. Highly recommend!!! read more

I had a issue with my liner coming off the track on the 4th of July the very next day I called Secard Pools who installed the liner originally and spoke to Robert who said he'd get back to me and never did and I even sent pictures afterwards I left two messages ten working days had passed and still I never got a call back I went online and found Vinyl Pool Pros. Shaun was out to my home the very next day and gave me more than a reasonable estimate and replaced part of the track and reinstalled my liner quicker than I had expected. Shaun's service was more than exceptional friendly and courteous and educated me on how to better take care of my pool liner and extend it's life. Thank you Shaun ! you made a friend and a new customer for life. read more

i accidentally put a hole through the vinyl of my above ground pool and it sent me into a panic. i called about 50 different pool repair places and wasn't having any luck...turns out nobody wants to touch an above ground pool in california. i got a call back from shaun at vinyl pool pros and it felt like i was meeting jesus for the first time. he was very professional, calm, knowledgeable and was at my house in los angeles in 2 days to repair the hole. so grateful to have met shaun, there aren't enough shaun's in the entire state of california...i couldn't recommend him enough. read more

Vinyl Pool Pros - Pool & Hot Tub Service Near Me - Rancho Cucamonga, California

Peak performance made the job super easy from beginning to end! They were very professional and kept us in the loop on everything. I highly recommend this pool company. My pool looks absolutely amazing. Thanks to Shaun and his team!! read more

We had a leak in our vinyl pool, and they responded to my message right away. Shaun contacted me and asked for specifics and pictures, and was able to give me a quote for the repair. He was able to come out to our house quickly and get the repair done for the price quoted. While here, Shaun also gave us ideas for future designs and equipment, and we will not hesitate to use Vinyl Pool Pros for our next project. All in all, I was impressed with the price, the responsiveness, and the quality of the work done. read more

Shaun and team has Great customer service and absolutely great work! 10/10 would recommend vinyl pool pros, could not be happier!

I used this company to replace the vinyl in my pool last year 2016. Within one year It had holes which they charged me to fix . Btw the fix left ugly white stains on the vinyl. There was a storm and sand ended up in my pool. I cleaned it up and the vinyl is stained. I called this company and basically there is nothing they can do. I was Told the vinyl is still good . Yea but what about the ugly brown stains??? Instead of a nice blue pool I'm stuck with a brown ugly pool. Once these people take your money they don't care. read more

DON'T EVEN GIVE THEM A SHOT. - i gave them 2 chances. shame on me. Guys in the vinyl liner business tend to be on the bottom rung of the totem pole. They think they can give crap service because they are in a niche industry with very little competition. I think they should give better service and extra attention to customers regardless. The first incident, my pool liner fell off the track. Had to call several times and left several messages just to get a call back a week later- only to be told by some woman that someone else will call me back. Got a call back from Jason several days later and scheduled a time. He did not show up as promised and didn't even get a courtesy call that he will be a no-show. Not only did i waste a day, i had to clear another day and...he didn't show up again!! He finally showed up on a Monday when no one was home. My point was to meet face-to-face to discuss other matters. I was fed up. He did the work as promised and I received a small discount. However, the finish of the material didn't match so my liner is left with this giant white patch. Second incident, i called again to have them come out to look for a leak. Left several messages and its been nearly 2 weeks with no return call. Im about done with these folks and decided its about time they get this review. read more

A very professional Vinyl pool service company, I highly recommend these guys if you ever need your liner replace, Shaun and his brother Jay and the installer crew Jesus was great, Shaun will always answer you via text or phone if need. Got my vinyl replace with two weeks. read more

Not professional, arrogant and rude those would be the rights words. Started off right but when I had to reschedule due to a personal matter with my kids, everything went down hill from there. We already had a 2nd set appointment no reason as to why I kept getting none stop txt messages, stating how they are number 1 for vinyl pools, guy was very pushy! Number one says who? He told me they had so many jobs and I was wasting his time. They got upset due to my reschedule, which I don't understand as I myself have been a contractor for over 16 years. I let them know a day before ahead of time. Things come up, emergencies happen, but this is not a reason to talk to clients as they are of no value to your business. Their customer service leaves a lot to desire for being number 1. I would never even consider this company again. There are other companies, shop around people. They want to make you feel like you have something to loose by not going with them. The only ones who lost my business is their company. read more

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Thank you Vinyl Pool Pros!! Not only did Shaun take the time to answer all the questions we had, every person we had contact with responded quickly and helped us through every step of replacing our vinyl liner. The process was simple, timely, and the final product looks great! 10/10 would recommend this company!! read more

For vinyl pool replacement these guys are definitely as good as it gets! I have lived in my house for decades and replaced 2 liners prior so I had experience going into this project. There are not too many companies out there that replace vinyl lined in ground pools so I was very happy to meet and deal with Vinyl Pool Pros. (the other two contractors I spoke to did not seem as knowledgable and one only wanted to give a phone estimate). My experience with Sean and his crew was great. They offered competitive pricing, an array of liners to choose from, and many options for adding concrete steps and seating. Their plan for removal, measuring, prep, and installation was all spelled out clearly and they stuck to the plan, communicating with me every step of the way. The End result - my pool looks fantastic! read more

Shaun and all the staff at Vinyl Pool Pros were great through the whole process of replacing my Vinyl Pool Liner. I called on Friday and Shaun was at my house the next day to look at the pool and assess the situation. He spent a great deal of time explaining how vinyl pool liners work and how to make them last longer and keep them performing. You can tell he lives in this world everyday and he was nice and courteous to work with. Once we signed up to have our liner replaced the rest of the staff was easy to work with and took care of everything. My pool liner was installed in the time promised and it looks great. If you have a vinyl pool and need a new liner I would recommend you call Shaun. read more

Just wanted to let folks know that Vinyl Pool Pros that installed a liner on April 1,2020 were excellent!! Professional and helpful. Beautiful job done!!! Thanks to Shawn the salesman. He was so helpful. Also Lupe was easy to deal with. Excellent communication about installation times. Jay kept us informed too ...All in all great experience...Thanks Vinyl Pool Pros. read more