I love, love it here. When I tell you Max and Kelly have you coming out shining like a new…read morecorvette and ready to conquer the world cause your smoother than a baby bottom they do give you life with their waxing. The location is nice and clean and relaxing they make you feel so welcome and comfortable also they don't make you feel like your soul is being snatched away. Once you go here you will not want to go anywhere else their parking could be a little better but that is no biggie cause everything else is great. So if you want to go and get your hot pocket or just your body rid of the jungle don't walk run and go get it done here.

This was my go to girl when she was off of Vermont. I went to the new location on Crenshaw and it's…read morejust not the same service anymore. The Good: To start there is no business signage on the front or any type of indication that this is " Uncovered LA" literally just an all black storefront, with blacked out windows and a black iron gate door. Once you walk in though, it is very nice and looks neat and clean. Max who usually does my waxing, is pleasant. She does small talk to catch up and tries give breaks to relieve you through the waxing process which can be painful. The bad: she doesn't use any type of protective barriers on the waxing table which i find very unhygienic. I remember she stopped investing in the paper roll that you use to cover the table similar to what they use in a doctor's office before you sit on the examination table. She started reusing towels instead which i still think is pretty unsanitary. She also use reuses wash cloths to wipe your sensitive areas down and that just freaks me out every time. I've never had someone reuse wash cloths always a fresh warmed wipe. I even thought about bringing my own supplies like I do at the nails salon to not get a fungal infection, but I shouldn't have to do all that. The Ugly: my last visit I unfortunately received a bad bacterial infection after getting a wax from Max. I remember her looking for a towel to put down on the table and couldn't find one and i was in a super rush to catch a flight later that day so i just had her wipe down the black waxing table with a sanitizer wipe and i got it done. She used this same white wash cloths as per usual to wipe me down afterwards. Later that day I started to feel uncomfortable "down there" and had discharge that hasn't stoped since I go back from my trip. When I got checked, I was told it was a bacterial infection and I wont go into to much details, but I find myself having to wear a pantie liner EVERYDAY which is something I've NEVER had to worry about before. I waited a long time to post this review because I didn't want to negatively impact her business, but this experience has really changed my life and the money that I have to constantly spend on liners was definitely not worth a $60 Brazilian wax. Needless to say, I was naïve and really should have voice my concerns, but what an expensive lesson to lean. Ladies please take care of your health and always speak up if something doesn't feel right to you especially when paying for a service.

I cannot say enough wonderful things about Gardenia and the entire team! From the moment you walk…read morein, everyone is so warm, friendly, and genuinely accommodating. They greet every client with a smile and make you feel comfortable and valued. Gardenia is the only person I trust with my Botox. She is incredibly knowledgeable, honest, and always takes the time to listen to what I'm hoping to achieve. If I ever want to make a small adjustment, she is understanding, provides thoughtful guidance, consults with the doctor when needed, and gets me in as quickly as possible. I never feel rushed, and I always leave feeling confident and happy with my results. The level of care, professionalism, and customer service is truly exceptional. I highly recommend Gardenia and the entire staff to anyone looking for outstanding aesthetic care!

I cannot recommend Nurse Gardenia highly enough! She is incredibly talented, meticulous, and has an…read moreexceptional artistic eye for detail. Every treatment I've ever had with her over the years--Dysport/ Botox, fillers, and other aesthetic procedures, has exceeded my expectations. Nurse Gardenia also takes the time to listen, carefully evaluates what will look most natural, and doesn't rush the process. I always leave looking refreshed, balanced, and feeling more confident. Beyond her technical skills, she's warm, caring, and makes every appointment a great experience. I just wouldn't trust my face to anyone else!

I come here for laser hair removal and have had a great experience! Yes, laser stings a little ,…read morebut it definitely gets easier over time, especially as you start having less hair. The service is always quick, and I love that there's plenty of availability when scheduling appointments. They also do a great job explaining how to take care of your skin before and after treatment, without making it complicated. Quick, convenient, and effective. I've been happy with my results so far! Better than waxing in my opinion

Do Not Come Here For Face Laser Hair Removal!!!!! Unless you want to loose your eyelashes for…read moreseveral months... * I purchased a 6-session full face laser hair removal package. * The first session was fine and my skin had no reaction. * The 2nd and 3rd sessions weren't pleasant as it caused redness and small bumps that turned into whiteheads lasting several days. Yikes. * The 4th session (the worst and last for me) was done by an inexperienced nurse who accidentally targeted my eyelid/eyelash area with the laser. * This caused significant pain, tearing, and irritation, and part of my eyelash was burned/cut off by mistake!!!!!. * Her reaction was unprofessional when I pointed it out. * I immediately reported the issue to reception. * I was later connected to a remote nurse/clinician via video call, but the response was dismissive and unhelpful, suggesting castor oil and saying it would regrow. (yay for me ;) 5 months I hardly got to regrow my lash) * No proper care, apology, or resolution was provided. * They contacted me twice afterward: the first time I was unavailable, and the second time the caller was speaking in a loud and aggressive manner, so I asked to be contacted another day as I was not willing to continue the conversation in that tone. * It has now been several months with no refund, no resolution, and no proper communication from the clinic management. I unfortunately only took a picture right after the incident. After that the eyelash fell out & only grew back several months after (with intense care) but I didn't take any photos during that time. Summary: Very inconsistent experience, not suitable for sensitive skin, and poor professionalism, skill level, and customer service throughout. I absolutely do not recommend.

I honestly don't even know where to begin because five stars doesn't feel like enough. Finding her…read morehas genuinely been one of the best things I've done for my skin. I originally came to her because I had a ton of milia, enlarged pores, and wanted healthier skin overall. I can honestly say my skin has never looked better. I don't break out anymore, my pores are noticeably smaller, and every single time I leave an appointment my skin is glowing. It genuinely looks like I have no pores when I walk out. Her extraction technique is unlike anything I've ever experienced. She's incredibly gentle but so thorough, and somehow I've never been left with scarring or unnecessary irritation. You can tell she's invested so much into her education and has learned techniques from all over the world because her work is on a completely different level. Beyond her talent, she's just an incredible human being. Every appointment feels like catching up with someone who truly cares about you. She gives the best advice, celebrates your wins, encourages your goals, and somehow always knows exactly what you need to hear. As a mom herself, she's also given me so much advice that's helped me through motherhood and pregnancy. I've walked in stressed more times than I can count and always leave feeling lighter, more confident, and with glowing skin. She has become so much more than my aesthetician she's someone I genuinely look forward to seeing every month. If you're thinking about booking with her, do it. She is worth every single penny, and I truly can't imagine trusting anyone else with my skin.

I had a disappointing experience here, which is unfortunate because the facial itself was great…read more I was initially quoted $350. During the service, everything was great until we got to extractions. After already going past 15 minutes, I was told there would be an additional $50 charge for "extra" extractions. This was not clearly disclosed beforehand, and I felt put on the spot to agree since the service was already in progress. The final total came out to $400. After the facial, I was shown "premium" products and told the total would be around $1,000, which had never been discussed. I explained that I could only afford around $500, and I was considering a selection of products within that range. However, when I asked whether one item, specifically an SPF, was necessary, the tone shifted. I was told there was no point in continuing to go over products if I was not going to purchase anything and that we "were not a good fit," to which I agree, but not because I asked questions or was unwilling to buy. As a result, I chose not to purchase anything and canceled the next appointment. I left feeling dismissed and unwelcome. As a young client still in college, I would have expected a more understanding and respectful approach rather than pressure. Overall, the lack of professionalism made this an uncomfortable experience.

I love coming to Dolores for my facials and eyebrows! 6 years coming to her and has never let me…read moredown. The only person I trust with my skin. The studio is also so cute!!!

The level of communication and professionalism that Miss Dolores conducts herself makes one feel…read morecomfortable. She pays close attention to every detail and is very knowledgeable with the high-quality products being used. I had a lavishing experience - my face looks and feels radiant! I will be returning for my next facial. I highly recommend Miss Dolores' outstanding work to anybody who wishes to enhance their skin needs!

Great experience here with excellent staff and reasonable prices. Will definitely be back!read more

I was so nervous going in as it's my first time getting tattoo removal but the girls at the front…read moredesk were so nice and made the onboarding process so easy as a new client. Don't even get me started on Dr. Robin! She is one of the kindest souls I've had the pleasure of meeting. She made the tattoo removal process so quick and simple! I'm glad a found this place. Truly! Thank you all :)

welcoming when first getting there. Staff very…read moreprofessional. Communication was amazing before and after the appointment. Facility clean relaxing and comfortable. Everyone I encountered was lovely and made me feel super comfortable. Thank you

I couldn't go to this place because I was looking for extractions, but I don't need them. I would…read morerecommend them if you wanna get your skin clean, revive glowing. Wonderful to deal with. Really care about the customer and care about your health and well-being.

I've struggled with dry skin, acne, and redness most of my life, but since seeing Amy, my skin has…read morenever looked better!!! I'm so happy with the results, plus Amy is just an absolute sweetheart and pleasure to be around. I see her every few weeks for her basic facial and always add on dermaplaning to help with peach fuzz. Amy is kind, consistent, knowledgeable, and really makes you feel valued and taken care of as a client. She also goes above and beyond with product recommendations. I cannot recommend enough!!

10/10 would recommend! Amy is knowledgeable and professional! As soon as I enter the studio, I am…read moreimmediately relaxed because she's created that atmosphere. Highly recommend the hydroderm facial, my skin has been glowing for days!