Pete was amazing. Very professional and kind. I was getting rid of 2 old cars and he made the…read moretransaction so easy. I was given cash for both and was happy with the whole process. Definitely would recommend

I contacted a couple of companies via their websites over the weekend, and Cash For Junk Cars…read moreTowing (aka JP Towing) got back to me Monday morning, and took my 1980's junker a couple of days later, leaving me with $100 in hand, a bill of sale, and a roomier garage. The other company got back to me a few days after that, so, too late. I was happy to be rid of the car quickly.

I don't know where to start. Reached out to VIP Auto and was greeted by Mallie. He's not a bad guy;…read morehowever, the vehicle I received was in horrible condition. I purchased a vehicle sight unseen and had a mobile pre-inspection done. I'll get to that later. If I had flown to VA, I would have saved myself the headache and the tens of thousands in negative equity. There were many scratches, dents, and touch-up paint all over the vehicle ($2,000). Cheap aftermarket AMG replica rims with snow tires ($3,500). Lower center chrome trim damaged ($250), driver headlight cracked. The interior was also in terrible shape. Cigarette burn in the headliner, missing rear console door ($185), overly discolored leather seats, rips in the leather, and if there is a clip to hold something together, it was either broken or missing. Two main clips that were broken and missing held the chrome strips on the door handles ($740), a car that is supposed to be quiet was filled with rattling noise when driving. After 3 months with the vehicle, the check engine light came on. Hooked it up to the computer; 3 cylinders are misfiring ($1,000 in parts, work done myself). The dealer wanted to charge $4,000. Rear window stopped working ($385). The mobile mechanic stated that the brakes were in excellent condition; however, they were as thin as a sheet of paper and squealed even when the transporter was backing the vehicle from the truck ($1,500). After five months, a significant leak occurred from one of the coolant reservoirs. I didn't know how much that cost because I had to sell the vehicle after having it for 6 months and driving less than 2k miles. My total was $46,560, and I sold it for $27,500 because it was in such poor condition. Almost $20k in negative equity makes me want to vomit! PLEASE DO NOT BUY FROM THEM!!!

From the initial contact via email about a vehicle, to scheduling a test drive Mr. Mallie Stevens…read morewas such a delight to work with. He was such a laid back and helpful sales person, unlike some cars sales man who try to take advantage of people. Mr. Mallie had answered my email in a timely manner and scheduled my test drive within the same week. The staff their was so nice offering to valet my car or if I wanted something to drink like water or Gatorade. The lot had so many amazing brand cares with low mileage I was in disbelief. The 2009 BMW 335i I test drove was in great shape with only 72k miles on there. I loved my experience so much I bought the car the same day. Mr. Mallie made the process very smooth and I even had them do my tag and title! 10 out of 10 would recommend this dealership! Reasonable price and great service!!

Excellent Customer Service.!! Mr. Williams is a great person and all staff in the store. Great job…read moreguys.!!! Thank you so much.!!! Also; AMAZING PRICES.!!!

DO NOT buy a car with them. I have a long story here, and make sure you read it before you buy ANY…read morecar from this dealership... I really wanted a Sorento, and I had bad luck twice the day I bought one from this dealership. It happened the 2 I was looking at, at the dealership in Manassas the one I wanted was sold the night before I went to see it, and the other was on hold and had a deposit. But Mazari Motors in Tyson's called me and said they had one there. I went to look at it. I called and texted with Sam making sure it was able to finance before I arrived. I told him how much I had to put down, and I filled out the finance information. I was told everything was good to go, and to be there by 4pm. He then went on with the financing... instead of a $350 month payment, he got it to $420. Wow, right... Again, I knew my credit wasn't the best, but I agreed. He told me that included GAP and a service contract warranty. For 12,000 or one year, whichever comes first. After I agreed to it and right after I was signing papers he told me, "The bank will call you about the loan. Don't tell them that you are paying the $1,500 on Friday. Tell them you put it all down today." That was a red flag I know... I got the car the last day of February, wasn't cold. I didn't think to try the air conditioning on the car. So, a week later, it was hot out. I turned on the air and guess what?! It didn't work. So I contacted the dealership, no response. So, I called the number to the Fredericksburg dealership on the contract. I talked to the ONLY person there who tried to help me with any of this, Crystal. I told her my situation, and said she would talk to her manager and call me back within an hour. Well then next day I called again. She asked, "My manager didn't call you?" I told her no one called. So she said to hold tight and she would get back with me. By this time it was almost a month since I got my car. I called again on a Saturday and got ahold of Crystal. I told her I had contacted the Tyson's dealership, and no one ever got back to me. My temporary plates were about to expire, and I asked about those too on top of the air conditioning. So finally, her manager (I want to say Bill) called me. He told me that I needed to contact the Tyson's location and to tell them I spoke with Bill and Justin and that I need the policy number for the service contract I have, and to ask for the plates. He told me they always want to take care of their customers, and want them to have a good experience. So I called. When you call there it's like calling someone's personal phone, "Hello." Very unprofessional. I called and spoke to a man and he said he will have someone call back. Sam texted me and said that someone tried to call me, but I was driving. So I texted Sam when I was home and told him about the plates and the air conditioning. He told me in order to get my plates I needed an emissions test. I told him where I live in Culpeper County, you don't. He told me I had to, and that I couldn't get my plates until then. So, I got in touch with Crystal again and told her. I told her how I wasn't getting help from them, and that I don't need an emissions test. By this time, there were several HOT days with my 3 kids and no air. I was livid at this point. So, Justin finally calls me. He made things sound great! He would get my plates taken care of and apologized, and then told me to call the licensed mechanic I want and have them call the service contract place (Wynn's Premier) to get the air taken care of. So, I finally did! Here comes the best part... it wasn't just the air conditioning that was wrong, how about the spark plugs, the leak in the coolant system, and about 5 other things that cost over $2,400... I WAS PISSED. So, after that happened, I texted Justin since I had his number and he told me to call with any questions. (I also wanted documentation of everything). I told him how much it all came out to. Asked to be refunded for this because NOTHING was covered on their Wynns Premier service contract. NO RESPONSE, ever to this day. They only care about money and not quality or their customers.

Zee Hashemi was very friendly and helpful with my purchase of my 2015 Q70 Infinity thanks Charlesread more

Got a beautiful truck from here a few days ago, everyone there was great and seemed very genuine,…read moreno scamming, no pressuring, no strong arming into anything, overall great experience. I noticed something wrong with the truck that we originally went to look at and they immediately said that they would fix it. Ended up going with a different truck but appreciated their honesty with everything. Jeremy and Dave were both amazing

I want to share my experience with Enterprise Car Sales so others can make an informed decision…read morebefore purchasing a vehicle. When I purchased my vehicle, I was promised that floor mats would be provided within three months. Unfortunately, that promise was never fulfilled. During that entire period, I never received a single phone call, email, or update regarding the status of the floor mats. Every attempt to get information was met with silence. After months of waiting, I finally went back to the dealership on June 1st to speak with the manager. Instead of addressing my concerns professionally, I was repeatedly interrupted while trying to explain the situation. The manager displayed a dismissive attitude and seemed unwilling to listen. What was most disappointing was his response when I questioned why no one had contacted me regarding the promised floor mats. His reply was essentially, "Why would I reach out to you over some floor mats, I'm the manager?" As a manager, customer service and follow-through should be a priority, especially when promises are made during the sales process. This experience left me feeling that once the sale is completed, customer concerns are no longer important. Based on my personal experience, I would not recommend purchasing a vehicle from this Enterprise Car Sales location. If any promises are made during the sales process, I would strongly encourage getting everything in writing and following up regularly, as my experience suggests that verbal commitments may not be honored. I am extremely disappointed with how this situation was handled and felt it was important to share my experience with others.

Enterprise should be more concerned about the quality of their inspections. Junk. The manager told…read moreus that this is a job and if the car comes off their lot with issues its is not his fault and nothing we can do about it.

Absolutely Horrible Experience - Avoid Apple Auto Care…read more I normally don't write reviews, but what happened at Apple Auto Care deserves to be shared so others can avoid the stress and disrespect my family went through. We bought a car from them that broke down in less than a week. When we went back to address the issue, things somehow got even worse. The manager was unbelievably unprofessional--he called my wife out of her name, spoke to us with zero respect, and even told me to "shut up" while he was talking. I've never experienced anything like that from a business. When we tried to speak to the owner, he made it clear he didn't care at all about how we were treated or about the car failing almost immediately after purchase. This place has no professionalism, no customer service, and no integrity. Save yourself the trouble and spend your money somewhere that values customers and sells reliable vehicles

this is what they're using to deceive customers using catalytic cleaners and power washing engine…read morebay this was a lemon before I even pulled off the lot

Car buying process really smooth, helped us get approve and drive off the car with a nice infiniti…read moreQ70 within 2 hrs

They had a price online of 14,990 including dealer fees. Went in and they said 16,700 because of…read moretaxes and registration (which doesn't sound right because a quick look at the tax for auto sales the tax would have been about 630 and it's not 1000 ontop for registration but even if I'm wrong with that we can move on). I said I didn't want to go above 15,000 and they said 15,700 is what they would do (which makes more sense for, 14,990+630 is a little under that and then the rest is registration). I said I would need to think about it and had a couple test drives the next day but it would be up there still AND would let them now either the next evening or the day after that morning. They called me while I am driving home (I live an hour away so I was seriously interested) and say if I come back in that day they will do 15,000 but it is then and now only, the price will be back to 15,700 the next day. I told them I don't want to buy from them. If that kind of strong arm pressure and not allowing a day to consider is how they do business I don't want to buy from you. I didn't ask them to hold the car for me and not try to sell it to someone else in the interim. They then lied and said I asked for 4k or some nonsense below asking to my review on Cargurus is the only reason I am posting here.