don't typically give reviews like this but the experience I had here has caused me to. I came in…read morewith the expectation that my facial would be 1 hour and 15 minutes as that's what the booking portal said. Not only was I in and out of the room in under an hour (probably about 45-50 mins) but I didn't receive what the treatment entailed. I was supposed to receive an LED treatment with my facial which Madelyne chose not to include. On top of all of this, the facial itself was not great. She didn't explain what products / treatments she was going to perform and it overall was not a relaxing experience. Music was pretty much impossible to hear, the treatment itself was underwhelming and there was no manager available to help me after expressing my concerns with the experience.

I've been a member for years and have consistently enjoyed the excellent massages I've received…read more Most recently, I had the pleasure of working with Chayapa, and I truly want to take a moment to highlight how amazing she is! She took the time to really listen to what I was looking for and checked in throughout to ensure I was relaxed and comfortable. Her technique, attentiveness, and professionalism made for an outstanding experience. I highly recommend this facility....and especially Chayapa!

The place was clean. I love the heated bed. Darnell was super friendly and professional.read more

I received a buy two, get one free package as a gift while I was pregnant with my last baby. I had…read moretwo prenatal massages and then gave birth and totally forgot that I had never used my third free. My baby is now only starting to wean nursing and so I went to go schedule my final massage and realized my certificate had expired two weeks ago. I contacted the office and they were kind enough to honor my massage and provided me an extra month to schedule it. That to me is top notch customer service!! I'm so excited, thank you Massage Hope!! Highly recommend!!

This was honestly one of the best massages I've ever had. The pressure was perfect -- not too soft…read moreand not too hard. The atmosphere was calming and quiet, and I really appreciated the quick check in and check out procedures.

I highly recommend Kayla she was phenomenal. I've gotten massages at other places that leave you…read moresore after or just don't hit the mark but she really did her job. I look forward to coming back.

If your looking for someone that knows exactly what she's doing, you will find that with Audra. My…read moredeep tissue massage exceeded my expectations, which isn't easy to do. She had great pressure, helped me with all my problem areas, and the result was simply amazing. My time with her felt like an hour with a good friend. I can't say enough about this experience and will certainly return. Wow!

Best therapeutic massage I have had in years! I was incredibly tense and experiencing headaches…read morefrom being in front of my computer. Audra worked out my problem areas focusing on neck and shoulders. She is a master of her craft. It was a pleasure pain experience which left me feeling tired and so relaxed. I recommend her services.

I've been coming to this massage place regularly and it has become my go-to spot. The environment…read moreis always clean, quiet, and very relaxing, which makes it easy to fully unwind every time. Lucy is the main reason I keep coming back. She is very skilled, consistent, and knows exactly how to find and work on tight areas with just the right amount of pressure. She also pays attention to how your body feels and adjusts the massage accordingly, so every session feels personalized and never rushed. Highly recommend this place -- definitely ask for Lucy!

Horrible Experience - Avoid This Place!!…read more I went to Relax Spa through a ClassPass booking for a Swedish massage, and it turned out to be one of the worst experiences I've ever had. As soon as I walked in, the masseuse immediately tried to upsell me to a deep tissue massage for an additional $15, insisting that the Swedish massage would be too light and not firm enough. Despite my previous experiences with Swedish massages being both firm and gentle, she continued to pressure me into paying more. She even called her manager to upsell the deep tissue service. Reluctantly, I agreed to proceed with the Swedish massage I had initially booked. The massage room itself was dark, dingy, and unwelcoming. Once the massage started, it was clear that she was merely rubbing my back without any real technique or pressure. When I inquired if this was how the entire massage would be, she confirmed it. Frustrated, I agreed to pay the extra $15 for a deep tissue massage. To make matters worse, the massage was repeatedly interrupted. Her manager barged in at least twice, yelling at her in Chinese, which was extremely unprofessional and unsettling. At one point, the masseuse even left the room because she felt hot, only to return a few minutes later. Despite my specific requests to focus on my feet, ankles, upper back, and shoulders, she spent 60 minutes solely on my back. The final straw came when her manager rudely interrupted us again, accusing me of only booking a 60-minute massage and demanding the session end immediately. Even though the masseuse had initially confirmed a 90-minute session, the manager insisted it was my mistake and refused to complete the massage. We argued for 10 minutes, but she was adamant that the session had to stop, leaving my massage unfinished and my pain points untouched. Despite telling her I was an angry customer she didn't do anything to make me feel better but offered free 15 mins for next time. Unfortunately I will never be returning here and would advise you all to steer away. This was supposed to be a relaxing experience 3 week postpartum, but I left feeling furious, frustrated, and more stressed than before. The customer service was atrocious, and the entire experience was far from professional or relaxing. I strongly advise against visiting Relax spa. They clearly do not prioritize their customers' needs or provide the quality of service they advertise. Save your time, money, and stress & find a more reputable and professional establishment.

I don't know how this place has a 4+ rating. Since I started coming here in the last year, I have…read morehad 50% of my scheduled massages cancelled at the last minute. Including just now. On top of that, only one of the masseuses has done a good job, they never start on time, but they definitely end on time. So zero have actually run the amount of time I am paying for. If you want a good massage, that you can count on actually happening as scheduled, find another place.

Love going here. I got a membership, great prices and phenomenal service. All of the staff are…read moresuper friendly and nice. Will continue going back!

Great Massage! Felt very relaxed and would totally come back again! Me and my wife had a very…read morerelaxing time for our 5th anniversary!

My husband and I were first time customers. We wanted to try a new spot closer to home. The ladies…read moregreeted us once we walked in. Prices are a little expensive, and they expect you to pay first. We had a couples room- had relaxation music but bright lights. They provide you with. Small towel to put over yourself and no warmer so it was cold. My experience was not great. I asked for a Swedish massage. What I got felt like thumb pokes and pinching. There was no craft to the massage, and it hurt around the arms because it felt like she was pinching my arm fat vs massaging, and someone just poking my back. Do not come here. You will waste your money.

Seriously. Best. Massage. Ever…read more I had a Livingsocial voucher for a 90 minute hot stone massage and it was amazing. The room is a relaxing oasis. Felicia is awesome and understands that most people get a massage to relax, so once we started there was no small talk, etc. Most importantly she knows how to work out knots. I sit at a desk on a computer (who doesn't?!) all day and had so many! I asked her to focus on my back and shoulders and she did not disappoint. I have never had a more thorough massage. I've already recommended her to about 10 people and will keep doing so! I will most definitely be back.

I've been needing to get a massage for quite some time, but always put it off. After getting into a…read morecar accident a few months ago, my neck and back have been super tense. Even though I completed physical therapy, I still experience severe pains in these areas. So finally I stopped procrastinating and made an appt at Hayes after reading Yelp reviews. Yelp did not disappoint me! The massage I received was everything I needed and more. Felicia was extremely professional and knowledgeable. She worked out the areas that required the most attention and I could really feel the knots coming out. These deep massages do hurt a bit, but are also relaxing. I never felt uncomfortable. This massage was exactly what I needed. Worth every penny! Hayes is located in a small office building, in which Felicia has a room in one of the suites. So, don't expect a day spa or anything of that sort. Felicia really specializes in this kind of work, which is what I really liked about going here. My PT recommended that I get massages often due to my accident and line of work. I will definitely be coming here to get those done!

Went for a second massage last week it was good the only thing that with this masseuse, Linda I…read moreneeded half and hours more. She focused more in my back which was so need and I could handle more time now. The first visit one hours massage was all I could handle since my body was sore. So learning and understanding that depending on how my body feels and the masseuse time will need to be increased. First time I booked half hour and asked for half more. This time I booked one hours but I should ask for half hour more. Since my front body got like 10-15 minutes! But my back was sore needed of all that great points she pressed! I wished she asked me if I wanted more time! Anyway communication is key here!

First time coming to Eden. Linda was my therapist. She did an amazing job. I hadn't had a massage…read morein about a year, and they were in, what I consider the best place for a massage, Southeast Asia. The room was pretty good, but the massage was great. I'm a big guy and she twisted and stretched me in such a good way. I will definitely return, at least twice a month. Definitely give them a try.

I guess chiropractics is not for everyone. I did not have a great exp and stopped going after my…read morethird visit which had caused a terrible back ache that lingered for almost a week. They were also hard to get hold off after hours, I finally left a VM that got answered via a text message the next day. I can't recommend this place.

I am so thankful for this place, especially Dr. Su. I suddenly experienced severe neck pain…read moreyesterday morning. I was having spasms and I couldn't even move my neck. With any movement I was in excruciating pain. It was the type of pain you just want to scream and are so helpless. I was so lucky to be squeezed in today (on New Years Eve) by Dr. Su. My experienced with Dr. Su was like no other chiropractic experience I've had before. He intertwines his extensive education with Chinese medicine. I was able to actually move my neck when he was done with me. I trusted him and his techniques involving scraping, needling and cupping. I literally thought I was going to walk in and get the basic adjustment, but he really took it to the next level with his techniques and knowledge on pain. To top it all off, he was extremely friendly and easy to talk to. It's so hard to find any Dr. like Him. He educated me on ways to strengthen my back and posture in kind and informative ways. He didn't just say "go work out". It's been almost 10 hours since my visit and I am already able to move without sharp pains, and feel 10 times better than when I walked in. He's magic! I'm so thankful for this experience and would recommend Dr. Su to anyone. Thank you Beyond Wellness for the awesome experience.