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    VIP Grout and Tile Concepts

    4.2 (5 reviews)
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    Services - VIP Grout and Tile Concepts

    Re-grouting

    Grout recoloring

    Grout refinishing

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    The Marble Restoration Company - After Steve  beautifully restored our shower

    The Marble Restoration Company

    (32 reviews)

    I had a piece of granite near my sink that was broken all the way through. Evan came and repaired…read moreit and it looks like it never happened. Amazing work by him. He also polished and sealed the rest of my kitchen countertops. I highly recommend this company. And their price was less or comparable to other companies I called. Jeff in Bucks County

    ***editing my review because the owner of the company seems intent on NOT taking responsibility for…read moretheir failure. We followed every instruction on the "leave behind" sheet. We did not put hot objects directly on the counter or leave liquid for extended periods of time (more than 2 minutes). We followed the cleaning instructions carefully (only cleaning with soap and water). Still, the sealant failed within 3 weeks and when we alerted them of this, they wanted to charge us money to have the counters redone. It doesn't make sense to use a kitchen sealer than cannot handle a few minutes of water without staining, and then to do it a second time makes less sense. Additionally, if a company does not deliver results, it should not be up to the customer to give them more money when they can't even trust that it will not fail the second time around. In fact, I think the sealant they used made our counters WORSE as we lived at our house for a year and a half, and the stains did not appear as quickly as they did with this new sealer. Also, it's very telling of a company that tries to make excuses instead of working with the costumer to fix their mistake. Extremely disappointed with the work and the response. This is not a trustworthy company as they actually made our countertops worse and are now refusing to fix the issues. We hired this company to refinish and reseal our concrete kitchen countertops. Within three weeks, white rings began appearing underneath ordinary drinking glasses after they had been sitting on the countertop for only a few minutes. When we contacted the company, we were told that this was essentially our fault. The rings were "etching" because we hadn't properly followed instructions. They then told us that the countertops would need to be rehoned and resealed at our expense. We followed the care instructions we were given, including cleaning with soap and water. At no point were we clearly told that normal use of a kitchen counter (I.e. such as placing a glass of water on the countertop) could cause visible damage, or that coasters would essentially be required every time we placed down a drinking glass. Had we been given that information beforehand, we would not have proceeded with the refinishing. What is especially unacceptable is that the company told us the proposed restoration would involve the same process and same type of sealer, while simultaneously telling us we would need to use coasters and prevent liquids from sitting on the surface to avoid the same issue happening again. We understand that concrete is porous and that no sealer is perfect, but a newly refinished kitchen countertop developing visible rings from ordinary use within three weeks is not what we reasonably expected when paying for professional refinishing. We are extremely disappointed with both the work and the company's response. Rather than standing behind the service, the company ultimately maintained that the work was completed properly and that correcting the issue would be our financial responsibility. I cannot recommend this company. If you are considering hiring them, ask very specific questions about how the finished surface can be used and get every limitation and expectation in writing before you pay for the work.

    Barnes And Young Carpet Cleaning

    Barnes And Young Carpet Cleaning

    (21 reviews)

    Penn Center, Rittenhouse Square

    They accepted my booking on short notice for emergency cleaning of basement carpet and tile floor…read moreafter water main break affected finished basement. Reasonable price. Adding small tiled bathroom floor on another level was $60 extra but ended up costing me $350 beyond that when they knocked over tray of toiletries; they missed picking up my brand new night guard which was likely sucked up with their cleaning hose. I didn't notice til hours later -- too late to check their discharge bucket. Did nothing to cover their shoes, nor clean as they exited leaving wet footprints on waxed wood floors and just-cleaned tile floor. I had to damp-mop again after their cleaning. Did not clean carpeted stairs, which needed it even more after their soapy, wet shoes and hose left residue. I don't know if they are capable of being more careful and thorough if more advance scheduling is done. Still, they were very good to fit me in for emergency situation -- though rushed as they had other bookings. The carpet area dried well with my own blower on it for 24 hours. Cleaning that right away was my main concern.

    They were fast and prompt with communication and very detailed regarding price. The quote was as…read morediscussed. They cleaned sofa + loveseat + chair + 2ottomans that were in storage. They cleaned back to previous luster. They were faster than I expected. 2 people came. No mess left. CASH ONLY!!

    VIP Grout and Tile Concepts - contractors - Updated September 2026

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