Helpful service - greeted at the door albeit a bit abruptly. Lots of inventory to choose from with…read morea few sales worth snagging.

I came here to drop off my Gregory backpack to ship off for repair (apparently Samsonite is the…read moreparent company of Gregory and the instructions from Gregory customer service was to drop it off at a Samsonite store near me) and the process was mostly smooth. The lady who helped me seemed confused at my request at first, but after going to the back for a while, she understood my request and helped me out with the rest of the steps and I was able to successfully drop off my backpack. Otherwise, the store looked nice, clean, and quiet!

Quality/Quantity - This was one of my favorite brands, but I feel it is dropping. Well, at least…read morethe outlet stores are dropping. This brand now makes specific (inferior) products just for their outlet locations... Which discourages me from investing. Starting my travels again and shopping for a compact travel backpack, see picture. Well, I will stay a loyal customer until I find a new and better brand to invest in. Atmosphere - Decent size location. Open 7 days a week from 10am to 8pm and on Sunday from 10am to 7pm. Plenty of mall parking; it helps that my wife knows all the good spots. Service - Last visit (review) service here was 6 stars. Today's service was just okay. Price - Prices are above average, but you are getting a quality product with a reputable name brand. Well, I feel the quality is slowly dropping for the outlet specific products. Owner Comment - Congrats on your success since 1975. 2004 Acquired by Doughty Hason & Co. 2012 IPO. 2016 Acquired by Sams.

Customer service is terrible! The cashier looked like he was not happy with his job. I got asked…read morethe question "are you buying" when I wanted to find out if they had a new one for the display bag. His attitude was awkward and made me felt uncomfortable throughout the purchase.

A unique bags store in Livermore outlet mall . It has…read morespecial material , good design and colors for their water resistant bags and luggages . You can find all kinds of bags : backpacks, small tote bags, crossover bags , fanny bags , etc . There are cool colors to choose from . The designs are both pretty and functional with the best materials . Inside there is a computer station where you can design your own bags ( 6 styles to choose from) . The staffs are warm and welcoming. Would definitely recommend to come here to get you travel bags or day to day bags .

My shopping experience at the Timbuk2 outlet has always been inconsistent. Sometimes the sales…read morepeople there are attentive, other times they almost act like they're doing me a favor just being there. But I could always overlook that because I love the backpacks and bags. However, I may have just shopped at this store for the last time last year. I'm finally getting around to writing this review, but I went there 10/28/24 and bought a Muttmover Luxe bag that was on final sale. Having also owned another Muttmover bag that has held up, I had confidence this one would as well... I was wrong. In about a month, with very little use, the mesh screen had ripped. No worries I thought. They have a limited lifetime warranty! So I went back to the store 1/1/25 and a less than friendly associate took my info for shipping to their repair team. Oh well, at least they helped me with a free repair, right? Wrong again. The care team claimed it was wear and tear or excessive abuse caused by my dog... This is a dog backpack! If it can't stand up to a roughly 7lb Yorkie, then what good is it?! The only option was to pay a repair fee almost equal to what I had paid for the backpack. I refused to do so because Timbuk2 clearly refused to stand by their product. It's unfortunate that this has soured me on Timbuk2. The previous version of this Muttmover was fantastic, and is clearly superior in quality. But they've lost me as a customer since they couldn't repair my bag under warranty. My dog has since crossed the rainbow bridge... It's too bad he couldn't enjoy the bag more while he was still around.

I gotta say that Maselli's is one of the few "old school" businesses that has a well-earned…read morereputation. They've taken car of my shoes over the years and I brought a challenge with a pair of beloved Bragano loafers that you can't buy anymore. Matt is a pro and a genius in how he was able to bring these back to life. In his words, I brought him a train wreck...and he fixed it! Matt, you are the man!

Finding a solid, friendly, and honest shoe repair shop feels nearly impossible these days, but…read moreMaselli truly exceeded my expectations! I had been hesitant after reading mixed reviews of other places, so I reached out to Maselli first to see if they could meet my expectations. Their responsiveness and honesty immediately gave me confidence, and I decided to bring my boots in. I did have to pay the full amount upfront before seeing the finished product, which made me a bit hesitant at first--but the results truly speak for themselves. What impressed me even more was learning that the restoration was hand painted, not sprayed on, which shows just how much care, skill, and meticulous attention to detail went into the work. You can really tell they take pride in what they do. This place is truly a gem, and I'm so glad I took the chance. I've finally found a shoe repair shop I can trust and will absolutely be coming back.

I was at the Longchamp outlet in Livermore and Dominique was my very patience and helpful sales…read moreassociate. Thank you, Dominique. Then this morning I called Longchamp outlet because I had a question about my purchase. Jessica was super helpful and patience over the phone. She took the time to look up my purchase in the system and answered my question. I felt heard because Jessica took that extra step and time to look up my purchase. Thank you so much, Jessica. Wish you both a wonderful day.

They close the store before their listed closing times and will not you in even if they're supposed…read moreto be open.

My go to store for picking up online orders from the Rack and Nordstrom…read more The online pick up is located on the right side of the store by the fitting rooms. This store is spacious, brightly lit, and always clean and organized. The staff are friendly, efficient, and accommodating to the customers needs.

This store has a terrible customer service. The employees are rude and they also do not greet…read morecustomers. The lines are extremely long and one customer had to ask for them to bring out more cashiers to help ring up customers. They also give you a hard time when you want to return an item saying you cannot return when it's clear that the policy allows return an item that is unworn with tags attached, and within 30 days. They do not honor returns this store is terrible. The ladies that ring you up do not even look at you, they are also rude. The Nordstrom rack in San Leandro has better customer service. If I can give one star it would have been nice

Been working with Major since early 1998! Never looked back…read moresince! Nobody comes close to in customer service, competitive ticket prices & follow through! His team is also well trained and skilled. Mahi was a delight to work with. Super sharp and responsive. Good to see Major succeed and continue to deliver on customer expectations while scaling upwards.

There's a quote by William James, "Act as if what you do makes a difference. It does." THIS IS…read more100% TRUE - for Ruby and the rest of the team at 'Travel For Less' in the Fremont Office. There are no accidents in life - it's destiny! I remember an acquaintance telling me about this travel agency back in 2006, and I called them for an impending trip. The first person I talked to here was a guy called Nirav, another called Major. Both were busy, so they transferred my call over to Ruby - and here's why I say there are no accidents in life!! She is god sent and has been the one I've turned to during the darkest hours of my life!!!! Ruby is one person who understand the urgency in the voice of the caller. She has a lot of patience and not once have I heard her get angry or irritable, even though I rushed her many a time. I'd call her for International tickets, without much notice, and promptly she'd book me on flights. Lately, she has been a part of my family in so many ways - during the hospitalization of a parent, the demise of a parent, another emergency hospitalization, and all other possible life's emergencies!!!! Even a call from across the world, she makes it her business to deliver results!!! RUBY is: Respectful, Uber efficient, Bubbling with an attitude to help and truly be there while you travel. Winston Churchill said, "We make a living by what we get, but we make a life by what we give." In my case, I agree with Churchill completely. Ruby and Travel for Less go hand-in-hand!! They have a purpose and that is to help you on your journey. They make a difference! 3 cheers to Ruby and Travel For Less I could keep traveling if I had to interact with these guys...I'd never stop traveling!

"Socks too Cheap to Shoplift?"…read more Yes, it's true. The socks are such a good deal, no one will be tempted to shoplift them--it's just not worth it. Today, I wandered around, checking out the men's clothing and shoes. The clothing is laid out in an orderly fashion, but many of the shelves are a mess. On several aisles, equipment was scattered on the floor. The one great deal that stands out is socks. That's right, socks. They had an excellent selection of quarter height sporting socks, that are great for biking. The quality was excellent, and I was tempted to buy a package, but I already had enough at home. On prior visits, I purchase some name-brand sport socks, which proved to be outstanding. I also looked at shirts, pants, and shoes. I was not tempted on any of these other items. Most seem to be of cheap design, or in funny colors that did not interest me. But perhaps other shoppers will find chartreuse green or orange appealing. There were a fair number of customers in the store, and there were three checkout stands open. It seemed to run efficiently. I did not see any customers jumping up and down, throwing shoes, or throwing tantrums, so I think the service was okay. While I was browsing, the alarm near the main entrance kept going off. You know, the alarm that tells everyone that you're going out the front door with some unpaid merchandise. I did not see any detectives chasing anyone, so I wasn't sure why the alarm kept sounding. Does this store have an abundance of shoplifters or are the cashiers simply forgetting to remove the merchandise tags? Oh well, I guess I'll never know. Wait--Upon reflection, I think I have an idea. I bet those alarms are *preventative.* That is, they are programmed to go off occasionally just to scare you--in case you're thinking of shoplifting. Seems like a pretty good idea to me, and I suppose you could get used to all the alarms going off.

I went bu since I found out that Burlington was open until 12:00 everyday. I thought it was perfect…read moreand came around 11:30 to try to get in and the doors were locked. Unsure why the hours are posted open until 12:00 when in reality the store locks it's doors 30 min earlier. This is helpful information for anyone who passes by and sees the official store hours, advise the store is not following them.

Very organized store with decent selection of goods! Got me kitchen towels on clearance for $7 and…read moresome ice cube trays. Didn't roam too much but from a glance I super appreciated the organized appearance of items and shelves which made it less anxious to shop.

This location, for the most part is pretty organized. Workers are friendly, at least the times I've…read morevisited. I've found some great things here, clothes wise. But my last visit completely made me question my support for this place. Each time I've visited this location, the fitting rooms were DIRTY, dusty, you can tell it doesn't get mopped or cleaned-- stepping on the ground directly is a negative, overall makes the shopping experience unpleasant. Today, was the worst visit though. The WOMEN'S RESTROOM was horrid! 3 stalls, 2 of which had urine on the seats, handicap stall wasn't as horrid but zero supplies! None of the stalls had toilet paper...NONE, no seat covers. This is so unacceptable for mothers with little ones, for those who may have medical needs, for new customers (first impression is not a thing?), and for ALL your customers?!?! Paper towel to dry hands with was just set on the counter with wet spots. How would anyone feel clean drying off with that? Extremely disappointing, walked out the ladies room feeling absolutely disgusting. Fitting rooms and restrooms are deal breakers.