Make your appointments With Adriana. She's the best! Been using her for 4 years plus and never had one thing go wrong. I get gel mani and pedi and it lasts 4 weeks She's a great girl and takes pride in her work read more

VIP Nails & Spa - 16 chairs. Brand new. TVs. Very clean - Nail Salons Near Me - Elmwood Park, New Jersey

Beware! Go at your own risk. The service is inconsistent. Granted there are some good techs but the customer service and customer satisfaction is in the basement. I went in for a pedicure and was assigned a worker. Prior to her starting the work I asked specifically if she was able to recreate the design I was looking for. Once she advised yes I agreed to allow her do her thing. I regret this so much I should have just went home. She excessively filed and drilled three times trying to redo the horrible gel polishing and design. After the 3rd time I opted to not continue as she was thinning my natural nail, she broke my big toe nail and I worked hard for that perfect square. I had polish on my skin spilling out onto my cuticle, missing polish on the nail bed, she was unable to do design, the gel polish bubbled up after UV light. I left with 6 toes having top coat and the others undone. ​ When I expressed my concerns with the male owner he agreed the work was poor but when I had to pay they required me to still pay for services not rendered. I will never come back to the salon just solely on how they handle customer service and expectations to pay for poor quality work. I refused to pay full price of service and am warning to beware of expressing dissatisfaction because they do not care to resolve any issues. I only digressed because I wasted almost two hours for a simple pedicure and left without one. read more

Got a pedicure and I had to keep saying to the nail tech please keep the same shape of my toenails - when I got home and saw the horrific way the polish looks on my feet -NEVER AGAIN!!! And it's sad because the place is spacious and in a great location but they need to check to make sure everyone can at least polish! read more

VIP Nails & Spa - Look at this polish job this was not worth $40 - Nail Salons Near Me - Elmwood Park, New Jersey

im so upset I actually spent my hard earned money here.Do NOT, i repeat, do not come to this nail salon! My nail tech did a sloppy job, and so poorly that my fingernail came off, and was bleeding a lot!! Do not come to this salon! read more

OWNER IS EXTREMELY RUDE! I've been coming to this salon for a couple of years, but unfortunately my most recent visit was very disappointing. The design on my nails came out extremely uneven -- shaky, choppy lines, and each nail looked different from the other. While I tried to trust the process, the end result was terrible. What made the experience worse was the way the owner handled it. Instead of listening with understanding, she became defensive, which seems to be a common theme here. I've noticed over time that she often argues with both customers and employees, and there's a lack of professionalism in the way concerns are addressed. There are a few talented techs here, but the inconsistency in quality and the dismissive attitude from management make it hard to recommend this salon. I truly wish it were different, because I used to enjoy coming here. read more

It started out nice my daughter introduced me to #2 she was ok at first but then she's not so nice anymore my nails use to stay on until next filling but one or 2 days the last 2 times 2 and 3 of my nails fell off I don't blame the tech but the owners who's not buying good products but cheaper products and charging high prices . The owner very nasty if you're a few minutes late for your appointment she has a problem but if you go the time they told you and you have to wait on them the last time I went I was press for time my mom had passed away and my mind wasn't together and I had to travel out of the country even the person that I tip well was inconsiderate of me I am looking for a new spot people shouldbe treated better we are spending good money without us they have no business read more

Update: DO NOT COME HERE. The most awful treatment and harassment ever received. Absolutely awful, have had burned and cut fingers here that technicians have waved away. read more

The quality is OK but ridiculously expensive. The woman doing my nails did not speak English so very difficult to communicate when she wanted to ask questions did not know how to respond. Somehow she made me feel like I was the one that was wrong for not understanding. Overall, nasty customer service. There's too many other nail salons. I would never deal with this again. read more

Not the kind of person to write about a business in town but I feel I have to. VIP nails on route 4 (by ShopRite): most unprofessional place I've been. I have ir a chance many times and kept returning but every time something happen. Don't honor appointments, don't honor the person you want, in the middle of the service they'd switch your person. TERRIBLE. Owner is very rude. I really wanted to work since looks clean and is close but please reconsider going in there. read more

This place has bad service & very poor quality. I went June 2024 & went for a pedicure and I felt as though after I stated I didn't want a spa pedicure (which costed more) they skimmed me on the quality and rushed the service. I usually get spa pedicures I was just pressed for time lol but they're not too kind, just want you in & out. read more

Leon always does an amazing job! I've been going to him for yrs. He recently joined VIP nails and I must say, that was the best decision ever.... read more

VIP Nails & Spa - Nail Salons Near Me - Elmwood Park, New Jersey

Beautiful salon with excellent service. My friend and I came here for spa pedicures and we were seated quickly without an appointment-- we had called ahead to see how busy it was. The massage chairs are lovely and Nina did an excellent job with my pedi. My friend was happy with hers as well. I will definitely come back! read more

VIP Nails & Spa - Services and pricing as of February 2023 - Nail Salons Near Me - Elmwood Park, New Jersey

I debated giving this review but my nails are lifting after 2 days. The prices are cheaper because they are using cheaper products. Also they are not plus size friendly. The owner "kindly" suggested I would benefit for weight loss surgery and as women we need to keep ourselves up. Not knowing if I was pregnant or medically suffering from something (which I am). Glass houses. She proceeded to tell me about co-workers procedures to loose weight. The old man at the front is rude and had an argument with a worker in front of the customers. Won't be going back!!! read more

VERY POOR CUSTOMER SERVICE. A customer came 20 minutes late to a scheduled appointment. The technician was still working on a client. Another customer called in and was mistakenly booked to a different technician but thought she requested the above mentioned technicIan. After a loud and tumultuous argument by with the owner, she allowed the women who called in the wrong appointment to get her nails done and the woman who was waiting. The owner told the woman who was waiting to "Leave if you don't like to wait."HOW WRONG. If this is how you service customer.... I will never go back. read more

Saw a few missing pieces of chin hair will never go back here again I prefer hard waxing in my opinion.

I'm not happy at all. I walked into this beautiful establishment to get a full set and gel pedicure. The salon is clean and staff is friendly. However, my nails started lifting after two days,and the gel polish on my toes started chipping three days later. $110 dollars later not happy and won't be back. read more

Save your money. They should've spent their money on training staff and not the inside decor. I paid for a gel manicure and 4 nails chipped the next day. I went it to get it "fixed" and i got polish slapped on after waiting a half hour only for them to chip again the next day. read more

No class or respect for customers. My mom arrived about 10 minutes late to her appointment and the nail technician, Paula, scolded her. She raised her voice and gave her the biggest attitude. All of the other customers were staring because of her rude behavior. So embarrassing. Management didn't do anything about it. That's how you lose customers. We go to another nail salon that is professional and has class, but my mom wanted to try this place out, since it does look nice. Even if we are late because of Friday traffic, the other nail salon accommodates us and is always kind. They don't scold their customers. read more

Came here a couple of weeks ago and here is my review: Pros: salon is beautiful and clean, plenty of parking Cons: the women who was doing my nails was screaming at me because I flipped through the whole pamphlet of nail colors. She yelled "pick one already! You don't get your nails done often do you?!" Then she didn't bother to cut and clean my cuticles, she put the oil on, smacked my hand, then told me you're done you can pay now. Anyway, 6 days later my dip powder nails had all popped off entirely. Never coming here again. read more

worse place ever the service is very bad and high price my feet dry the metal it's not clean

Literally the worst gel manicure I ever got. Did not even last 10 days. Don't waste your money!

Amazing they gave us candy water and the massage chairs where really nice I recommend it. Staff are nice and good interior of the store.

Got a French gel manicure and the next day 4 nails literally peeled off. Went back and was told they would redo them for $15. I just spent $35 to have them done and they were going to charge me 2 days later. Also said that the $15 would only cover painting nails with nail polish not a French manicure. I do not recommend this place. Don't waste your money. Bad business practices here. read more

They did such an amazing job on my nails and were time efficient. LOVE the owners! Prices are pretty good too

My 15 year old daughter went here to get her nails done $53.00 for a full set , her full set of nails came off, they didn't break they whole nail came off . So we went back to get the nails fixed and they wouldn't fix them. She wanted to charge an additional 25.00 to fix the nails , she said she would do the nails for free but we had to pay for the gel, I told her do the nails and she'll paint them herself , now she wants to charge 20.00.. Why am I paying for something that shouldn't have happened anyway ? Acrylic nails typically last two to three weeks not 5-6 days. It's sad how they take your money and treat you any kind of way. This is why I tell my kids BUY BLACK! Spend your money with BLACK OWNED BUSINESSES . #BUYBLACK#BUYBLACK read more

I haven't been to a nail salon in forever and VIP Nails& Spa really caught my eye. When I walked in, the workers were very welcoming. I got a manicure and they took their time which I appreciate because they did an outstanding job. This place will be my new go to from now on! Definitely recommend! read more

Everyone is sweet and friendly. But I noticed not one staff member cleaned their equipment. They reused the same equipment on every person who came in and never got up to wash it. Anything with grooves require it to be scrubbed with soap and water and disinfectant. Instead of getting up and washing the equipment they spray it with alcohol. When I got my pedicure I noticed no one clean out the tub. They just placed a blue liner and filled with water. After wards the person rinsed the equipment in my dirty feet water and then placed it in her basket and sprayed alcohol on it. Your chances of getting a fungus infection is high. I looked around the whole place and did not see any disinfectant and not one person got up to wash their equipment. Just kept using the same stuff over and over again and no one said anything which was disturbing. After each customer all equipment should be washed. Not only washed but scrubbed with disinfectant. But that is not done. Anything with grooves need to be scrubbed because it holds bacteria in the grooves. That is just shear laziness and since everyone is doing it it must be a practice that the owner allows.Also I would like to say my nail literally popped off 5 days later. I see others complained about this also. I dont know if it's done on purpose to get more money but if it's happening to multiple people it makes you think something is going on especially since it is still happening. read more

This place is so beautiful and the staff are amazing! The pictures do not do this salon justice!! The supplies and equipment are so luxurious and high quality. I will definitely be coming back. read more

Took my girlfriend here for a mani pedi. It was fabulous she loved it very much, and thought the place was stunning!!! I will be sure to come back next time im around the area. 10/10 experience with amazing customer service and high quality furnishing all around amazing salon to go to! read more

My nails came out so great and they were super friendly! They were so fast and the price is great too! Cant wait to bring my friends next time!! read more

got a mani and pedi they did so good. angels hand made me feel like I was in heaven. definitely coming back soon.