We've been going to MAH for 8.5 years, for our Olde English Bulldogge, Petunia. We transferred…read morethere as "Tuni's" Dr. left & went to MAH. Since then her doctor retired, & she's been seeing the Veterinarians still there. I've read other reviews & noted they dated from 10 years ago. This is not true of the current doctors, Veterinarian Assistants (yes, they go to school too) back office & front office staff are wonderful, personable, compassionate people. Our Tuni has had some significant health challenges thus last 14 months. I recently called due to a reoccurring issue and though they were extremely busy (three Doctors & lots of techs & staffing for various positions), I Was counseled by a tech how to keep calling early to get an appointment as I'd have to wait several weeks to see the Veterinarian. Tuni was in a reoccurring problem, that needed an antibiotic soon. They got me in the next morning & Dr. Burns saw her, got on the floor to be acquainted again, listened to all I'd had to say intently, asked diagnostic questions & whisked her away for an examination. She complimented me in my thoroughness os CALMLY explaining what was happening to her, had tead the very complete information I'd related to the Vet Tech of my calls & why Tuni needed to be seen. She had also read Tuni's record to familiarize herself with her long term reoccurring infection & cleaned her bottom with a cooling medication & didnt charge me for it, along with treating her vulva for a rash, again no charge. Tuni has a folliw-up appointment inn2 weeks to check on her progress. These professionals are DOCTORS, & deserve to be paid what they charge that i believe is no more than 60% of what Veterinarian offices charge here & elsewhere. No sstaff has ever been rude, condescending, flippant & other things they've been accused of. Even if they get an angry & screaming oatient, what we now call Karens, the situation is handled properly. The office is always spotless as are the exam rooms, when one calls, their new phone system announces your position in line, when they say they'll call you back they doo & today the Tech called & said my local pharmacy couldn't get the med T needed. It was very expensive i thought but i looked online for its price and they were charging less than half of what each pill cost elsewhere, including a very popular online pet supply company. So, don't listen to the naysayers. It is iwned btly the three women vets who have a lot if experience, have an office manager who knows how to hire & keep a great team. I worked in two different medical offices for humans. I wished the staff where I worked had nice, friendly, supportive & trained employees, not the women i had to work with. Go to this Veterinarian hospital. The Ukiah office is closed on weekends, as they go to Willits to help out at animal shelters there. Also, ive never waited for any length of time. Even if im early, i check in & today, tho i was 15 minutes early, Dr. Burns Vet. Tech called me in just under 5 minutes, & Dr. Burns was in the exam room shortly thereafter, with Tuni & me early. Cheers, & try them for your fur-baby, scale, feathered or spikey baby. Your mind will be at ease & your baby will be on their way to treatment & hopefully a healthy future.

I've been bringing my pets to this hospital for over 20 years, and the veterinarians themselves are…read moreexcellent--skilled, caring, and compassionate. Unfortunately, my recent experience with front office policies and interactions has led me to transfer my pets to another veterinary hospital in Willits. While many of the reception staff are friendly and helpful, I encountered communication that felt inflexible and lacking in empathy, particularly regarding appointment policies. I understand that clinics need policies in place, but long-term clients also value being treated with a degree of understanding and respect. It's disappointing to leave after so many years, especially because the veterinarians provide such good care. I hope this feedback is taken constructively, as the quality of veterinary care deserves to be matched by the overall client experience.

I'm disappointed in today's veterinarian Visit. My husband was accused of lying when we walked in…read moreand they said her was late. My husband said no I'm not my appointments at 10:30. She said no it wasn't it was at 10 and you are late. Sit down and wait. My husband wasn't happy and he said you don't get to call me a liar. I have my confirmation text that says 10:30. This office called yesterday saying it was 10:30. I have it on my calendar for two months that it was 10:30. Even when shown the text from them. I found a great vet that actually fits our dog in for emergencies. Yokayo could fit us in for our dogs last moments. We now use willits for our animals.

This place is a joke! I called 2 months ago to make an appointment for two cat spays. At the time…read morethey were about 2.5 months old. I was wanting to stay on top of it to prevent an accidental litter. I called the week before my original appointment to confirm the time, lo and behold they "can't find it". I was annoyed, but understood that maybe it was an honest mistake, being that I was speaking to the person I had originally booked with and it was obvious he knew that something didn't go as planned. Understood! Cats are still young, I'll just reschedule. Shocked, however, that the next available spot was not going to be for another month. Ok.... Reschedule. Day of second appointment comes, I get a voice message stating that the doc is sick (understandable) and we need to reschedule to two days from now. Ok, seems reasonable enough, I was going to leave work early for this appointment, so getting that message, clearly I didn't have to and with being busy, didn't immediately call them back. I do however, call back first thing in the morning, and was told the next available appointment wouldn't be until another 40 days with a snarky " we called yesterday and you didn't call us back". Deposit has been paid. Yet, because I didn't call You back immediately then that gives you the excuse to push us that far back? For the second time? Needless to say, I'll take the girls some place else. After being recommended this place by a friend, I've given them more chances than they deserved. Absolute nightmare of a scheduling. Here we are, four months later, with a bigger problem on our hands. Two cats, now at bearing age, who haven't been spayed, not due to owner proactiveness but to the absolute nightmare of scheduling at Yokayo.

I really hate posting negative reviews but this place is not good at all .. took my dog there for…read morehis feet and toe nails to be cleaned and cut ? was called to pick up my dog because he was aggressive ? they gave me pills and a new appointment wich I agreed " big mistake we showed up a second time time I stayed with my dog and same thing she said is agresive can't do .each time was a hour there and back and had to get early to make appoint ent to be turned away ... now I'm kinda lost don't know where to take my dog .. wasson really sucks

Susan Cannon is spoke highly of in Mendocino County so when my frenchie fractured his leg by…read morerolling off my couch, Wasson staff got me in as soon as possible. Before surgery Dr. Cannon came in and told me what was going to happen step by step. Everything she said she was going to do and how much it was going to cost was exact. All follow ups after surgery was also included. Also neutered him free of charge. I am so happy with this vet office. Thank you for taking care of my fur baby Sparky.

Superb service, very good at handling the dogs. They are very flexible and they take care of…read morespecial need puppies and dogs.

Today was the first time I brought my Chihuahua in to this establishment from the first time I…read morecalled. I felt that they were knowledgeable, but put my animal first I learned so much in the 15 minutes I took him in and the 15 minutes when I came back to pick him up, I highly recommend them for grooming and go to the spa is how I was telling people when I returned. She was not streaming she brought him out and he can see how calm he was. We're talking about a Chihuahua here. OK that's not an easy thing to do I want to thank thembecause they just earn themselves a lifetime client.

Wonderful Care. I wa desperate for my young cat who had stopped eating and drinking and moving…read moremuch. We were on our third day and headed for the weekend. I live in Fort Bragg. Both our Veterans are no longer taking new patients. Willets had one Vet taking new patients but was full and if they did have room they double the office fee for emergency. Other Vets I called did too. That is wrong. Valley Vet got .e Wright in. No gouging. They put her on I v to hydrate and an antibiotic for infection. Very kind people and there fees are reasonable

They saw me on time and I paid what was quoted. Full physical rabies shot in 30 minutes.read more

Cheyanne had her toenails clipped for the first time since I have had her (Dec 2025)…read more The lady's name that starts with a D. She was fantastic to me and to Cheyanne. Cheyanne didn't care about her feet at all, but she didn't care for the grinder for her front side claws.... But she was very patient and she got out of the van and had her tongue out and looks like she was smiling. We went to Grocery Outlet and got a bag of duck jerky (awesome-only 3 ingredients.... But do not buy the chicken jerky off the internet) !!!! Then we went and ran at Costco field and she was showing off to her friends that she got her nails trimmed. Yes you can go somewhere else and do it yourself shampoo..... but it is a lot of work !!! Pooch's Pawlor does the shampoo and a trim... included. I think I will only give Cheyanne about (2) baths a year.... I don't think it is very healthy to do it unless a situation comes up. Please support this business. (I have gone to another business here in Ukiah..... I would not recommend taking there at all). A person that has stole my car-or that smashed my windshield.... I would still even telll "those 2 people" .... to call Pooch's and have them drive to your house ! A+++++++

Dagen was amazing with our 2 elderly dogs. They were calm after grooming and looked so good!! Very…read morehappy with the service they provided. We'll definitely book with them again! Thank you Dagan, wonderful job!

Always do a wonderful job with my mini Aussie, and everyone there is very friendly and great with…read moremy dog- who can be a little difficult.

This place is very professional and Morgan groomed my St. Bernard Dotty the best she has ever been…read moredone. I would recommend this place to anyone. Thank you again Morgan and Dustin

I adopted the (four-legged) love of my life through this rescue. Vicki Benson is wonderful and…read moreclearly loves what she does. Don't let the previous review stop you from including this rescue in your research!

I fostered for this rescue. I think they have lost site of their true purpose. The director Vickie…read moreBenson did not get an application from me, she knew I rented and never asked for the landlords permission. I answered an ad to foster 3 Great Pyrenese/Akita 8 week old puppies. She didn't ask me if I had any experience with this age puppy. The vet that was going to fix these pupupies detected a heart murmur in the puppy that was the runt.Vicki wanted to put her down, I said I would take her. I raised the $ to get her tested and yes she had 2 holes in her heart but the cardiologist said she should live a normal life, when I was researching funding I found out as a professional dog rescue it was Vicki's responsibility to do all she could for this dog. I feel she just took advantage of it being my first time. She also told me she had at least 15 dogs at home. I asked if a larger dog she had liked to play ball , she just said I don't do that sort of thing. I!m pretty sure most of the dogs in her possession do not get any exercise. Or individual attention. I wish I could report this company so it could be closed down. Just don't use it.