We have had animals for over 40 years, and this was the worst vet office we have ever been to!…read more The vet techs are terrible and incredibly condescending. The male vet tech grabbed our puppy by the collar and attempted to drag him onto the scale. When I attempted to intervene, I said "I can just lift him and set him on the scale, we are really trying to keep his early vet visits positive," he replied, "how are we suppose to examine him, if we can't even touch him?" I have had animals my whole life and have worked with them for several years and this was beyond shocking to hear. He never even said hi to our puppy, he just grabbed at his collar and tried to manhandle him (I am sure our puppy was terrified at this point). The two female vet techs were equally bad (very unfriendly). Not one staff member even said hello to our puppy or attempted to establish rapport. It was a very cold, controlling and man handling type environment, which had to be very scary for a puppy's first vet visit (outside of vaccinations). We were present and they were terrible....I can only imagine how they are, without pet parents present. We will absolutely NOT be going back, and recommend you find another vet office, where they care about creating a safe and welcoming environment for animals! Run!

They managed to squeeze my dog In for a same day appointment at a very reasonable price. I felt…read morelike the staff truly cared about my pets needs and not just about making money--like other vets I have visited in the past. I will be bringing my pets here for all future appointments, highly recommend !

This place is a joke! I called 2 months ago to make an appointment for two cat spays. At the time…read morethey were about 2.5 months old. I was wanting to stay on top of it to prevent an accidental litter. I called the week before my original appointment to confirm the time, lo and behold they "can't find it". I was annoyed, but understood that maybe it was an honest mistake, being that I was speaking to the person I had originally booked with and it was obvious he knew that something didn't go as planned. Understood! Cats are still young, I'll just reschedule. Shocked, however, that the next available spot was not going to be for another month. Ok.... Reschedule. Day of second appointment comes, I get a voice message stating that the doc is sick (understandable) and we need to reschedule to two days from now. Ok, seems reasonable enough, I was going to leave work early for this appointment, so getting that message, clearly I didn't have to and with being busy, didn't immediately call them back. I do however, call back first thing in the morning, and was told the next available appointment wouldn't be until another 40 days with a snarky " we called yesterday and you didn't call us back". Deposit has been paid. Yet, because I didn't call You back immediately then that gives you the excuse to push us that far back? For the second time? Needless to say, I'll take the girls some place else. After being recommended this place by a friend, I've given them more chances than they deserved. Absolute nightmare of a scheduling. Here we are, four months later, with a bigger problem on our hands. Two cats, now at bearing age, who haven't been spayed, not due to owner proactiveness but to the absolute nightmare of scheduling at Yokayo.

Warning: If you love your pet, stay clear of this terrible vet office. The man at the front desk…read morewas heartless. He couldn't even take the time to look up from the computer to acknowledge my husband and I when we were being checked in and taken care of. They made mistake after mistake at taking care of my dog!! The only reason I'm writing this, is to spare anyone else from making the mistake of going to Yokayo Veterinary Center!

These people are amazing. They open late they open weekends. They're right conveniently located…read moreinside of the tractor supply store in the back. The vet technicians are super helpful, informative and nice. The veterinarian is super gentle with the dogs and also.ver good.

I have used their services since I moved back to Ukiah and they have always been kind amazing in…read moretheir care of my four legged children. I believe if you have children you do all you can to make their life wonderful. The same should be said about our fur babies who can't speak up for themselves. I loved the way they told me that my newest member has gotten a little chunky! oops Lexi can be picky but has no problem watching me eat, every bite. If she could talk she would ask for a plate of her own. I was never offended by what they said because they know how we feel about our pets. They want the best for them. How can you be upset about someone who cares about animals health and happiness. thank you one and all. If I had one complaint it would be that I wish they could expand their services. KoKo, Lexi and I appreciate all you do.

This place is very professional and Morgan groomed my St. Bernard Dotty the best she has ever been…read moredone. I would recommend this place to anyone. Thank you again Morgan and Dustin

My first time taking my dog to get groomed and toenails clipped, extremely satisfied! We will…read moredefinitely be returning! Friendly, clean and professional. Five stars. CJ

Superb service, very good at handling the dogs. They are very flexible and they take care of…read morespecial need puppies and dogs.

Today was the first time I brought my Chihuahua in to this establishment from the first time I…read morecalled. I felt that they were knowledgeable, but put my animal first I learned so much in the 15 minutes I took him in and the 15 minutes when I came back to pick him up, I highly recommend them for grooming and go to the spa is how I was telling people when I returned. She was not streaming she brought him out and he can see how calm he was. We're talking about a Chihuahua here. OK that's not an easy thing to do I want to thank thembecause they just earn themselves a lifetime client.

I just came into your business today to look for RV products. I actually looked online first to…read moreensure that you would have something available for my needs. Young man saw me wandering through the store and gave me assistance right to what I was looking for today. Then, as I was checking out another young adult was friendly and assisted me with signing up for discounts. And by surprised I was already in your system. But he still recommended when coming in to always use my phone number to get as many discounts that would be available for me. I haven't seen employees encourage coming back and being friendly would interacting with them. I'm new to the area, but I know I will be returning.

Well you could try not locking up prior to the posted closing times. I rushed over to buy dog food…read morereal quick. Would have taken me 2 minutes. But you locked the doors 5 minutes before closing!

Best staff ! Love bringing my dogs here ! I have an Australian shepherd and they always do the best…read morejob with him

I have rewritten this review. I boarded my dog for two weeks and I was away from internet and phone…read morefor the entire period. I come back to find the doors locked and see this sign on the door. No one answers the phone number left on the note, no one answers the door when I shout, no one answers when I pounded on the door. After about 15 minutes, finally figured out the phone number to call and was able to get my dog. On the care side, they had washed him for free. He seemed happy and had been cared for. I originally gave Dirty Dog 1 star, but I have decided to change it to three stars. I give the folks who care for dogs 4.5 stars, I give the owner 1 star for his business practices. It a good place to leave your dog for a day, but I would not leave them there for a week or so. To much uncertainty.

Excellent customer service! Great selection for all types of…read moreanimals. The prices that I have checked against the local Tractor Supply's prices and the staff is more knowledgeable.

A local store that carries everything I need for my horses and dogs. They know my name and I know…read moretheirs.