1. Virgin Mobile

    1. Virgin Mobile

    0

    Burlington, ON

    Virgin Mobile

    1.0 (2 reviews)
    Open 10:00 am - 9:00 pm

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    5 years ago

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    9 years ago

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    WeatherTech Canada

    WeatherTech Canada

    (16 reviews)

    I had a wonderful customer service experience today at 2 pm. I spoke to Dale on the phone, and I…read moretold him that my CupFone snapped at the base. He said come in as they had some extra parts and could replace that piece that was broken 'Free' of charge. I went to the store and spoke to Shawn, and explained to him what happened, and what Dale said...Shawn, looked at my CupFone smiled and said, "We could better than that, and they replaced my whole unit for free." I was shocked. I work in Customer Service and never been given such 'royal treatment' on an exchange. WeatherTech Canada stands behind their products, no questions asked! I am going to tell everyone about my great in-store experience. Thanks again! God bless your staff. From one new, happy and satisfied customer, Norman, Burlington ON.

    I saw the commercial and that commercial really stuck in my head. I recently bought a new car and…read morefriends suggested me to get all weather mats if I don't want my car to stink. Too bad I didn't negotiated the deal with the car dealer. Oh well... I ended up going online and checking out WeatherTech mats. They are made upon ordering. It took about 3 weeks before it got to me (placing the order, made and delivered). The box said WeatherTech Canada and the mats are all made in the USA. They are custom made mats based on the model of the vehicle. The mats front and back worked out to be $301. Not bad for the price. They are made to last for a long long time or should I say life of the car. The mats fitted perfectly except with the one in the driver seat. It had a small gap on the side. I am not going to bother complaining. It was not a big deal. I liked the mats and I am sure it will keep my car clean. Overall, Happy Purchase!

    Best Buy Mobile

    Best Buy Mobile

    (1 review)

    Me and my girlfriend and her sister went into this store about 7 months ago to buy brand new…read moresmart-phones. In total we spent over $2000 dollars in one visit. We were told in person that if we pay a 15/month warranty (each) that we have up to 5 FREE BRAND NEW phone replacements as well as ANY accessories that come with our purchases REPLACED ON-SITE . We were shown two to three documents stating the payment agreement for our phones and the continuation of our service provider plans. We were made to sign digitally, it looked like way to many signatures for just those three documents. 6 months later we had cracked phones ("accidental damage"), but we were happy because - Oh were covered! -. It was a scam. He took advantage of us because we are younger (around 20 y/o). He made us unknowingly sign the documents that we had not seen yet and then stapled a huge package together which he slipped into the bag after purchase. We returned to the mall to file a warranty claim today. Upon arrival we were told to phone Geeksquad as they handled all the warranty claims. Geek Squad said that the 5 free phone replacements and the free accessories are not and have never been included in the warranty. It would cost 100 dollars (mine was about 150) to fix a small crack on the back, and instead of getting my own FIXED phone back (OR A NEW ONE) we get a refurbished phone. We made a second trip to Best Buy Mobile (Burlington Mall). The manager that sold us the phones originally was working. He told us that never happened and said "Im not going to argue, were going to have to agree to disagree" and "I always tell my customers about the 100+ deductible included in the replacement" even though moments before he said "Yes your warranty covers free replacement phones upon accidental damage". He then followed up by saying "Then cancel your warranty". We did cancel our warranty and we will not be going back. -C Morris

    Direct Cell

    Direct Cell

    (3 reviews)

    Johnny at Direct Cell was amazing!!! I don't write reviews normally but he definitely deserves one…read more I dropped my iPhone XR in water the night before and my SIM card was not working. So the next day I rushed in 1 hr before he closed. He had 2 other phone to work on and we gave him my wife's old iPhone 6+ to replace the battery for $60. He told me my phone will be $25 for a cleaning and if that doesn't work $70 to replace the SIM card port. I foolishly told him I would bring it back in 2 days. We then went to wait in the mall while my wife's battery was being replace. I check a repair shop there and they carelessly ripped open my phone and told me $225 to fix my phone and then went to another stupid used iPhone sales and repair shop in the mall and they told me my phone was destroyed and it would cost $519 to replace it. Obviously I didn't choose any of those options. Johnny called us back 30 min later letting us know my wife's phone was finished. We went there and I told him I wanted him to fix my XR after all. He opened it up very very carefully and showed me exactly what the problems were. He showed me where the water inside can be seen. He stayed after store hours with me and fixed it in 15 minutes. He ended up charging me only $25 for the cleaning and my phone works as good as new. I offered a $5 tip but he refused and simply asked for a good review. I gladly agreed!! Johnny at Direct cell is kind, honest, knowledgeable, definitely in my opinion skilled and reliable. Don't hesitate to take you phone for repair here. Thanks again Johnny, you saved me $200-$400!!

    Outstanding service. My iPhone 8 plus got wet and wouldn't…read morecharge. It looked very grim. I emailed Direct Cell at around 10 am last Friday. I received a quote for a very reasonable $85.00 before 11 am and the phone was fixed and back in my hands by 138 pm. I can't thank the young man who helped me enough. I did agree to post a review. Wayne B. I've reviewed my review. I live in Ancaster; Not San Francisco!! I meant to review the shop on Mall Rd. in Hamilton, ON

    iTech Mobile - Repair shop. $15 screen protectors installed.

    iTech Mobile

    (3 reviews)

    The best iPhone repair store in Toronto and I've tried a few so I would know! I'm very clumsy and…read morehave broken my screen at least 6 times in the last 3 years and 4 out of the 6 times I've gone to this store and it's been great! Under 30 minutes and had a screen protector put on for another $5-$10. The 2 times I didn't I regretted it very much. Don't let that be you, go to ITech Mobile and get it done. They won't smile at you but you'll get service done right and efficiently.

    This is another solid Chinatown cell accessory shop with its home on College St. just west of…read moreSpadina on the north side. This place has been open for a few years, and looks to have a sister shop elsewhere in the city, going by googling the name, even though the sign looks different it's pretty close. They have a great selection of accessories with their phone cases clearly labeled and easy to find on the shelves. I asked about Apple Airtag cases and no bueno there tho. At the back there is a repair counter with fairly good prices, and in line with most of the other neighboring shops like this one. If you need a new screen, or new battery, this would be a good place to get a cash price especially for an older or cheap phone. Don't take your expensive newer iPhone here as you could likely end up with a downgrade in the parts, and instead go across the street to Jump Plus and get Apple genuine parts. That said, we came here for yet another new screen protector for an iPhone 11 Pro that's still under warranty. I could have taken that phone back to Costco and got a new SP for free under warranty, but since the phone isn't with me any more, it's easier to just go here and pay $15 cash and done. We grabbed a new bling case for $12 for the iPhone and the dude even gave us a deal on a display model personal USB fan, wowsa!

    Virgin Mobile - mobilephones - Updated July 2026

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