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    Virginia Ann Bonoli, OD

    4.8 (8 reviews)

    Services - Virginia Ann Bonoli, OD

    Eye exams

    Eye testing and diagnosis

    Retinal imaging

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    8 years ago

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    7 years ago

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    14 years ago

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    8 years ago

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    10 years ago

    Dr. Bonoli is friendly, knowledgeable and flexible. Can't recommended her highly enough!

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    9 years ago

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    14 years ago

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    MyEyeDr

    MyEyeDr

    1.0(6 reviews)
    2.2 mi
    $$

    I called to see if my new glasses were ready after two weeks waiting and they couldn't even find…read morethe order. WTF did I pay for? The female who answered the phone said she'd have someone call me back. I asked, "really? Someone needs to call me back to let me know if my glasses are there after two weeks? Can you tell me?" She said she can't locate the order. They are a total deer in the headlight, disorganized and never even informed me that they were not my usual eye center. I had to ask. I feel like they purchased my account from my previous Dr. They have a website that sends you through a horrifying loop of entering your personal information so they can send you an email link to enter your personal info yet again. Still not in. This sucks. My family and I are switching as soon as I get my glasses and find a new Dr. We shouldn't have to drive so far for such shotty service. Where o where did Randolph assoc go? The old receptionist was kinda curt, and abrasive, but at least she knew her stuff. The new staff actually think you work for them and there is no accountability. I had to ask the Dr to take a look at my coriodal melanoma (eye nevus) to see if it's getting any bigger. Then she said it's not a big concern but she'll take a look. I said if it's not a big concern can I stop getting it checked here and at the hospital regularly? She said, "Oh if it's checked regularly you should continue." WTH :(((( DON'T WALK... RUN FROM THIS PLACE!!

    If you have Masshealth they treat you like crap and you're stupid. Place is a joke. If you don't…read morecall them to find out where your glasses are they don't tell you. I have two insurances. Personal and Masshealth. They told me I was eligible two separate times by two separate reps to come in I was due new ones on my personal insurance. I get in there and they order all these tests than say my personal insurance is no good oops I have to charge Masshealth! I ask how long she says four weeks. I call up now it's two months. So they frauded Masshealth than frauded me. When I call to say something the Dr Le treats me like dirt because I'm a "Masshealth client". Trash.

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    Eyecare Etc

    Eyecare Etc

    4.3(11 reviews)
    2.3 mi
    $$

    This is the worst experience I've had with them. Came to pick up my glasses from a quick fix and my…read moreold lenses were scratched, as if someone pressed down on the them. The manager (Val?) who was doing the fixing adamantly denies scratching them and instead aggressively blamed me for bringing in "already scratched" glasses. She said she will not admit to scratching them because she doesn't want to pay for the new lenses. Understanding but suspicious. I've been a loyal customer for 5 years and this is the treatment I get Why weren't the glasses checked before the fixing and if they were scratched ( which they weren't cuz I would have ordered new ones) - why wasn't this reported to me by the office beforehand? What's making me more confident that she scratched them is that this is THE SECOND TIME this has happened. But last time the lenses were brand new, so they couldn't blame me and had to replace them. The manager also didn't want to give me a supervisor's number, acting as if there's no one else above her who can help me. Instead, another staff member provided me with one. Her rude and defensive behavior made it even more suspicious. I contacted the supervisor Tarsha to investigate and hopefully find a solution. She promised to call back but didn't. Waiting to heard back.

    Dr. Andy Huynh is so patient, he explained to me everything about my dry eyes, and how to treat the…read moredryness. I highly recommend him.

    Boston University Eye Associates

    Boston University Eye Associates

    1.7(7 reviews)
    2.6 mi

    Dr Robbins left the practice. Very unhappy she was great. Her assistant is also gone and they…read morewere great. The new staff is ok, but I am going to look elsewhere. The co-pay has increased to $75.00 for a yearly visit (just dilated.) The doctor then ordered a visual field test because of family history. I didn't like that because Dr Robbins treated both my parents and myself and never thought it was needed. Not a fan of just getting procedures done for no reason. I am not having any problems with my eyes.

    I could not get past the rude receptionist to even schedule our first appointment with the Taunton…read morelocation. Our Optometrist of 8 years had moved to this practice and our family's vision plan had changed at the first of this year. I did not have the details of which vision plan we had changed to yet. The receptionist would not schedule an appt without me knowing that information yet, despite me asking if we could just pay out of pocket/out of network if needed because we love Dr. Eric Staffier so much. Even if that is the case where they will not allow out of pocket or out of network patients, it was an extremely frustrating phone call with an awful super unhelpful interaction. Dr. Staffier's staff was awesome at his practice and would never have treated any of us the way this receptionist treated me. The least I expected was some compassion, patience, and kindness as my family has transitioned vision care coverage and also just now apparently lost our almost decade long optometrist because they will not accept our plan. Customer service experience not appreciated. Anyone who's insurance is accepted here, I HIGHLY RECOMMEND Dr. Eric Staffier...if you can get past the front desk/receptionist of Boston University Eye Associates and you are allowed to actually schedule an appointment.

    Virginia Ann Bonoli, OD - optometrists - Updated July 2026

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