Best service, always timely, friendly and awesome results! Best dentist I've ever been to hands…read moredown. They make you comfortable, it's clean and modern

First appointment cleaning very good snd communication with hygienist…read more Took me ahead of time and plenty of parking Dr Lim very kind patient and honest . Highly recommend . Five Stars

I've been a long‑time patient because Dr. Reeves provides excellent care. Unfortunately, the…read morefront‑office experience has changed dramatically. Saturday hours vanished, weekday hours are difficult for anyone with a full‑time job, and the new text‑based communication feels dismissive rather than supportive. Asking about weekend availability shouldn't trigger messages suggesting they "update my records" if I'm no longer interested in being a patient. This practice has strong clinical talent, but the customer service side needs immediate attention. Other reviews on YELP in the last couple of years seem to mirror my disappointment. ALSO, they may wish to remove the snarky, outdated and frankly cringe‑y "...we cater to cowards..." wording in their brochures and on their waiting room tables. It's just unnecessary. No one enjoys going to the dentist, it's a necessary experience. Here's a few examples to consider: "For anyone who prefers kindness over stress." "Perfect for patients who like their dentistry gentle, not scary." "We take the fear out of dental care -- no judgment, just comfort."

Major red flags!! Please read before going to this practice! My husband and two daughters had been…read moreto this practice and things were mediocre ... until their appointment in April and my first appointment with them in June. The new dentists we saw were no longer in-network and we were charged out-of-network costs. Aetna was amazing and did a one-time exception to change those visits to in-network. We had already paid our bill in full, so when First Impressions Dental received the check from Aetna you would think they would reimburse me the amount I had already paid. Nope! Not only did they not get the refund process started (I had to call twice), they claimed we still had a balance. This so-called balance was for "hospitality and in-office write-offs". One was from 2023. Interesting how this popped up out of nowhere two years later... hmm. They cashed the insurance check and instead of paying us back what insurance says we were owed, they're taking back all hospitality and write-offs and returning SOME of the insurance check. Basically being vindictive and taking money from an insurance check to pay themselves back. I've filed an official complaint with Aetna and will update this review once the complaint process with insurance is completed.

Super professional, great cleaning. Office experience was amazing and the care they showed from…read morehygienist to dentist was first rate.

I recommended this place. I was in extreme pain, and the dentist was able to see me around 11:30 pm…read morefor an emergency root canal. I called and he picked up immediately. He did an excellent job, and I was very comfortable. The office is very nice and clean.

The best dental visit I have ever had. No pain and very patient and respectful! I had a terrible…read moreexperience with a dentist before but I highly recommend this office for your dental need. Awesome and attentive staff!

This place is actually amazing!! I had bad dentist experiences in the past, however this dentist…read morewas very caring and explained everything that I needed to know. Dr. Kasipathy was very nice and introduced himself while I was filling out paperwork - I was also the first appointment in the morning and he greeted me with a great smile. He even reached out via text when I accidentally gave wrong information and was very nice over text as well. It just shows that this dental office cares about you and will make sure that you get what you need.

Dr Sidhu and her teamis very proficient in their skills…read more Every single visit in the time I have been impressed with the attention to details in the littlest of things. I would recommend/ refer Loudoun family dental for any dental hygiene procedure unhesitatingly.

This place is great. Best dentist in town. Thank you! See you soon Dr. Sidhu. see you at my…read morenext visit.

From check-in to check-out and as a patient with dental anxiety, I can honestly say that this was a…read morepositive experience for me. I've never felt that way when walking out of a dentist office. I was very pleased and left happy from my first visit with Dr. Kim. I found him to be very soft spoken, gentle and kind and most importantly, I feel he was honest and not pushing unnecessary things. His assistant was very sweet as well. Glad I finally found a nice dentist.

Summary: Honest, trustworthy, friendly, efficient, and great at what they do! I highly recommend…read moreyou give them a try if you are looking for a dentist in Loudoun County. Feel free to stop here, unless you want to read my lengthy review with a side order of TMI starts here: I assume most people dread going to the dentist. Probably because they have to either lie "of course I have been flossing!" or tell the truth "does it look like it to you?". In any case, I have been going here for my last several dental appointments. The office is very well run! I have never had to sit and wait past the time I had scheduled; it's refreshing. The other thing I like is the tools they use, it might be the norm (before finding this place I was not going in every 6 months; the longest I went was 15 years! It's okay, still rocking all my teeth, no cavities; go me!). I think before coming here it had been 3 years. Anyhow, they use a water jet to get most of the plaque, and only take out the metal tools for a final go through and to check your gums. I had the same dentist my first few visits, my last one was with a different dentist. Both were really great, they take the time to go over everything, and answer any questions I have. In closing, I also feel that they are honest. I have had experiences where the dentist says that there is a spot on the x-ray that they recommend an additional appointment to preemptively address the possibility. It's like the upsell of protection they ask you to add at Best Buy or Target. Only way more costly!

Excellent, especially Cristina. She has to do a lot of work for my cleaning and is very good at it.read more

Pain-Free Perfection! I have been a patient at Ike Lans…read moreFamily Dentistry for many years and while nearly all my experiences have been good, considering the fact it is hard to get excited about a dentist trip, I recently had another visit for something I had been putting off (I knew it was going to require drills and I did a lot to delay it) and I need to share my fantastic experience. The reception staff greets me with friendly smiles and efficiently takes care of all the paperwork, ensuring a smooth start to my visit. The waiting area is comfortable and inviting, and I appreciated the short wait time before being called back for my appointment. On this visit, I had Dental Assistant Shakila, whose calming and professional demeanor immediately put me at ease. Throughout the entire procedure, Shakila displayed the kind of skills and care that any patient would love, and I felt extremely comfortable being in good hands. I had a certain expectation of some pain and discomfort, but I was blessed to have Dr. Ahmed Saadull leading the charge. Although I had to get a lot of work done, this was the only time in my dental visit life that I have had a totally pain-free experience in the chair. What truly sets this dental visit apart was the emphasis on creating a comfortable and relaxing environment. The team of Dr. Saadulla and DA Shakila worked together seamlessly to ensure that my visit was stress-free and enjoyable. The bottom line, my visit was nothing short of excellent. I wholeheartedly recommend Lans Family Dentistry to anyone in search of a top-notch dental experience. Sincerely, TheRodFather

I love the providers here but man - the front desk is quick to remind you how YOU should do things…read more One girl makes all the YOU statements someone can dream up and every time I have had to talk to her, I get off the phone feeling like I'm the biggest idiot in the world. If it wasn't for tha fact that I love the providers, I'd switch just because of the attitude at the front desk every time I've spoken to this person. (PS - this is always over the phone - never in person). If your person doesn't care about your patients and believes she is so much higher and mightier, please put her in a position where she doesn't have to talk to people and be nice.

My entire family goes here for their dental care and are very pleased with their experiences…read more However, I have been twice and both times they were 15 minutes late getting me back there. Super frustrating...One covid and one regular. The staff is very friendly and they do a nice job. I just wish I could go and get closer to my appointment time.

Staff at this office needs more training. I was asked to provide my social security number through…read moretext so they can verify my insurance. This is a huge security risk considering what's been going on with identity theft. This got me thinking how well they are handling their patient records. I was upset about this but able to let it go until they notified me a day before my appointment and said they had to reschedule. Ok, so I put up with it and guess what? They did it over and over again for a year. This is very unprofessional so I left them and went with a different office. They are petty enough to refuse to provide my X-rays to my new office and played games to delay the process . What a joke. I felt I made the right decision to switch.

I got 3 fillings here and they completely ruined my teeth. I can't eat solid food anymore. Idk what…read morethey did but I will never go back and highly discourage anyone from letting these people touch your teeth

I am using my husbands Yelp acc to facilitate this review…read more I have endured three or four root canals that rated from awful to excruciating. Needless to say, I was not looking forward to this one. The procedure was a revelation. I have never had a filling done or a root canal that was absolutely painless. As Dr. Lee told me afterwards, numbing completely is the solution. Now, the next day, all I feel is a little heaviness in that area. I am awed at his skill and the compassion I was shown by the entire staff. Thank you all for your professionalism and your kindness.

I was referred to Dr. Lee for a root canal. I was so nervous and probably asked a hundred…read morequestions, but he answered them all for me and eased my concerns. The actual procedure was very quick and to my surprise completely painless. Getting a filling was actually longer and more uncomfortable than this process. Dr. Lee did exceptional on my root canal and I had ZERO pain during and after the procedure. He was honest and upfront about what needed to be done and that is something I appreciate greatly. As someone who suffers from dental anxiety, I could not be happier with my results and the process in general. Dr Lee & his staff took very good care of me and I will always recommend this practice.