Once again, Jay has provided me with stellar service. My parents and I are truly fortunate to have…read morediscovered his service. Excellent workmanship at a completely fair price. His professionalism and personality are beyond mere words.

If you ever hire Jay's Handyman Service, BEWARE. First,…read moreread your proposal carefully and read the contract even more carefully. We discovered that an essential term that was in the proposal changed when it was re-written into the contract. The specific term in the proposal was that a completion payment for Phase 1 (of a 3 phase contract), would be due upon final completion of all 3 contracts. When Justin completed Phase 1 he demanded a sizeable payment. I calmly pointed out the discrepancy between the proposal and the contract, at which time Justin immediately flew into a rage, grabbed a hammer, and threatened to "rip out all the drywall" in the garage, then threw the hammer across the bed of his truck, threw his clip board across the bed of the truck, and shouted at us "Y'all don't ever call me again." It was a simple question we tried to address in a calm and reasonable manner and tone. Lesson learned: when dealing with Justin and Amanda - READ EVERYTHING TWICE and COMPARE ALL DOCUMENTS for unsuspected changes. Next lesson learned: WATCH Justin carefully to prevent him from doing work he was instructed not to do. There were three pieces of exterior trim around the garage door which Justin replaced according to plan. However, he was instructed at least three times not to paint the trim. Despite those instructions, after Justin's outrage incident, he returned that evening and painted the trim. Next lesson learned: DEMAND a detailed estimate which shows the cost of materials and the hours for labor. Let me give you some examples of overcharges from our contract we had with Jay's Handyman Service. 1. Insulation: Justin charged $72.60/hour for 10 hours = $720.60. We watched Justin installing the insulation and commented on how fast he worked. He replied something to the effect that "I'm quick so I can get on to another job." Our estimated time was 3 hours to install insulation in a two-stall garage. That would amount to $217.80 at Justin's rate of $72.60/hour. That equals an overcharge markup of $502.80 (231% markup). 2. Drywall installation: this was for a two stall garage to replace drywall after a fire. The garage had already been stripped to the studs, so it was ready for installation. Justin claimed 68 hours to hang drywall, tape, and finish. This did include taping, mud, and sanding (but no paint). His charge for 68 hours at $78.65/hour = $5,348.20. Having done one drywall project (at a beginner's pace), our estimated time for this installation is (generously), 25 hours at $78.65/hour = $1,966.25. The result is an overcharge markup of $3,381.95 (172% markup). 3. Here's the one that really caught our attention. Justin charged $24.20 each for two electrical outlets for a total of $48.40. The actual Home Depot price for each outlet is 87¢ each for a grand total of $1.74. This is an overcharge markup of $46.66 ... wait for it... a 2,782% markup! 4. Garage Door Trim: 3 pieces (two sides and top). Justin charged $32.67 each for a total of $98.01. The actual Home Depot price is $39.96 for a 3-pack (2 inch trim). This results in an overcharge markup of $58.05 (145% markup). 5. Installation of 3 pieces of Garage Door Trim: Justin claimed it took 5 hours to install the new trim. Just guessing, he thought about it for 4 1/2 hours and did the work in 30 minutes. Seriously, he charged $78.65/hour x 5 hours = $393.25. Our actual estimated time to install 3 pieces of trim is (generously), 1 hour @ $78.65/hour = $78.65. This results in an overcharge markup of $314.60 (400% markup). 6. Painting the trim (remember, we told him not to paint the trim) - Justin claimed it took 2 hours to paint 3 pieces of garage door trim (2 inch trim on 3 sides of the garage door). Two hours of paint time at $78.65/hour = $157.30. We figure it probably took 30 minutes (judging by my wife's work in re-painting the trim). For 30 minutes at $78.65 = $39.33. This is an overcharge markup of $117.97 (300% markup). 7. Here's another one that caught our attention. Justin replaced 2 light fixtures at a cost of $52.51/each = $105.03. The actual Home Depot cost is $2.68 each x 2 = $5.36. This is an overcharge markup of $99.67 (1,860% markup). 8. Finally... Justin charged 4 hours to install 2 electrical outlets and 2 light fixtures. Justin's total charge at $140.36/hour = $561.44. Our estimated time of 1 hour = $140.36. This is an overcharge markup of $421.08 (300% markup). When we realized that several fixtures were not functioning, we called in an electrician. The electrician determined that Justin had mis-wired one of the outlets. In conclusion.... If I had it to do over again, I would never hire Jay's Handyman Service. There is actually more to this story, but by this point, you can draw your own conclusions. Justin's claim of being "Affordable, Reliable, Honest, and Experienced" begs the question.... In what world and in whose imagination? You be the judge.

Steve was timely and thorough. His bid outlined everything he was going to do in precise detail,…read moreand he did them all, plus whatever was necessary to complete a professional job to his satisfaction. Good price as well. Highly recommend.

Steve is great. We contacted him for an estimate and he was reasonably priced and did the work…read morethat day. We have a massive driveway, but he took his time, didn't rush just to get done sooner. I love having people work at my home who enjoy their work and take pride in it.

Mr Pierce has helped me with several repairs and removations. He is punctual, courteous, effecient…read moreand very thorough. What ever your household needs, Mr Pierce can do it very nicely. I strongly recommend him.

Paul is the best contractor I have had do work on my house. He is totally depwnd8vke and does just…read moreexcellent work

Needed a mattress removed and Junk Jetters gave me the best price. The service was quick and…read moreprofessional. Great communication.

I had experienced a bad engagement with a junk hauler a year ago. junk jetters was a breath of…read morefresh air. The man who owns the business does the work. He is active duty Navy, and a terrific guy. Gave me a guaranteed price and did a quick and excellent job.

Very easy folks to deal with. When I called to start their trash pickup service, they were very…read morefriendly and they are very reasonably priced.

I'm very disappointed with this company. I reached out to them on Thursday 10.31.24, got a response…read moreback on 11.01.24 asking where my property was located. I responded on 11.01.24, and have reached out 2 more times and gotten absolutely no response. This company can't even bother to give me a response. Very unprofessional. Update: they finally contacted me and came out today. They were able to take care of my problem and advise me of work that I needed to have done.

The work was done to my complete satisfaction. The chimney looks fantastic. The before and after…read morepictures are like night and day. Even my next door neighbor commented on how great the work looks on my chimney. I will recommend them to any and all who need any type of chimney work. Once again thanks for a fantastic job.

We had MCP painters paint the kitchen, powder room, hallway, and laundry room in our new house. We…read morewere operating on a tight schedule, as we also had wood flooring installed around the same time. Chris and Brian were incredibly responsive and helpful in getting the job done on our schedule, and the paint job was great. The painters were a pleasure to work with--painting the pantry for me as well. Every day when I walk into the kitchen, I'm cheered by the white satin walls--they make the darker stain stand out. Thank you MCP painters!

I had my roof power washed and have no complaints about cost or effectiveness of the cleaning…read more However, after cleaning I found significant damage to plants and grass surrounding the house. I spent a month trying to get some response from MCP Softwash including three calls and emails with photos of the damage. I even spent additional money to get plant damage covered in the contract. The silence is deafening. This is one and done for me. Do what you will, but buyer beware. We chose them because this was not supposed to happen.

Yarkey roofing is the best roofing company in Tidewater. We had our roof done 4-5 years ago and…read morethey just responded to some details we have recently discovered. One was an issue noted by a pest control estimator (which turned out to likely be nothing). Yarkey came out, inspected, explained the reasoning and added metal flashing to ensure it was not a problem. Additionally, our gutter guard is from the 80's and there were problems with nails falling behind it. Eventually the nails showed up hanging between the facia and the gutter. Yarkey removed all the hanging nails before they left. We love the job they originally did on our roof, but can't say enough about them backing up their work down the road. Yarkey is a quality company and has ended up being a cost effective value for us.

Misleading Service Area Information…read more Their website claims they service Williamsburg, but this is not entirely accurate. After finding them online and seeing my city listed, I called to schedule an estimate. I was then told that because I live more than 30 miles from their location, I am outside of their service area, even though I live in Williamsburg. The website should be specific and state that they only service parts of Williamsburg or mention their mileage limit. This was a complete waste of my time. I recommend they update their website to be more transparent with potential customers.