I really want to support women owned/black owned businesses so typically if I have a good…read moreexperience I'll write a good review; if an experience does not meet my expectation I just notify the owner and won't return. A poor review from me is rare. That said, had I seen the previous negative review prior to choosing the company I may have proceeded differently. I originally put in an inquiry for a deep cleaning through the project feature on Yelp. I was contacted by Sherri, the mother of the owner who informed me she helps her daughter with scheduling. I explained that I needed a deep cleaning prior to a move in. She asked questions about the size of my home and specifics that should be done. She initially quoted $350 which I knew was too low for the size of the home and scope of the project. I asked if they wanted to schedule a walk through for estimate and she said that wasn't necessary. I told her that I wanted to pay a fair price for the task and told her that I would send pics of the house for reference of the size and condition. I sent a number of pictures and indicated problem areas such as the kitchen floor, dirty windows and Dusty blinds throughout. I was informed that given the specifics of the "chore list" and the request for interior Windows the fee would be $650, to which I agreed. Destiny and Christi (the owner) arrived on the designated Saturday morning a few minutes late due to an understandable bridge lift delay. The cleaning products and equipment they had seemed minimal and of low quality. They explained that they forgot to pack any gloves and were running to late to pick any up on the way. I offered gloves and showed them a pantry equipped with cleaning supplies and told them they were welcome to use anything in the closet to include any of the snacks, water, red bull, as all the items were purchased specifically for people helping in the home. I gave a walk through of the house and told them that I'm available for any questions or comments. The ladies were friendly and got to work. Unfortunately, even after 5.5 hours of cleaning, none of the areas appeared well cleaned. Wiping of surfaces seemed to just smear on clear or shiny surfaces. Blinds received a cursory brush with the swifter duster but needed an actual wet wipe given they did not appear to have been cleaned for quite some time. I was surprised to see them work ungloved in the toilet and mopping with a basic bucket (no wheels) and what appeared to be a dollar store quality mop being squeezed by hand back in between dunking back into the dirty mop water. The mop water was not changed at any point, just dumped at the end. I pointed out that the interior stove and window was still filthy and the young lady explained she did her best by wiping with Windex and a rag. They did not have oven cleaner or know of other products to clean oven interiors. Here's where things really went left...At about 4pm Sherri (the mother of the owner) called me and said she was unable to get in contact with the young ladies. I informed her they were still at my home and I could have them call her. Sherri went on to say that the ladies missed their 2 other afternoon appointments "trying to clean my home" so I would need to pay more. I replied that I would be paying the agreed upon price that I received in advance in writing and that if there was an issue with that price it should have been discussed with me during the walk through or at whatever time they realized they could not fulfill the agreed upon contract. Sherri became upset, loudly talking over me, and told me that the "girls are young and don't know those things" and that because they chose to not show up to their other appointments it's only fair that I pay them more. Mind you, Christi-the owner, is inside my house and has not said one word about the job being over time. Not sure who schedules 2 inexperienced young ladies to do a "deep clean" of a 2800sq ft. home with 4 bathrooms with 2.5 hours as the alotted time. Sherri informed me that if I wasn't going to pay more the cleaners needed to leave, which was fine since the majority of it needed to be redone anyway. I paid the agreed upon amount and the following day invited Sherri the opportunity to come do a walk through of the home and smell the dirty mop smell that was now overwhelming, prior to my review. She declined and said that I was told they "don't specialize in windows" and that my comments about the work were "harassment." (Side note: their page indicates interior window cleaning as a specific service offered). This company may be ok if you have a need for very basic vacuuming or light dusting (that you don't want wiped free of dust). They did a nice job cleaning the tubs and toilets (credit where I can give it) but the bathroom floors were not thoroughly swept or mopped in any corners or areas behind toilet, or under claw foot tub. I'm including a few pics that I have already shared with the company.

I am getting my unit ready for renting out. The cleaning crew did a great job for a reasonable…read moreprice! Prior to their cleaning there was wood dust everywhere. After they finished the dust was gone and the place is ready for a renter to move in. I would recommend them to anybody looking for a great deep cleaning.

Made my large, "tired" 24 year old exposed aggregate driveway look new again. Renewed a few rotted…read moreexpansion joints and hunted out and filled some spalled/ chipped-out areas, topping with the right color pebbles. Chris and his crew, using professionally outfitted trucks (I have never seen so many hoses) worked like a well oiled machine, power scrubbing with their enclosed rotary scrubbers, nicely washing down the house of any overspray and finishing with a mild detergent/ bleach. His attention to detail was shown at the end when every hose was washed and wiped as it was power reeled up.

Great service. Beautiful outcome. Did everything I needed but offers so many options. All completed…read moreon time. I'll use them again next year.

Mike with One Stop finished cleaning our carpets earlier today. Was on time, professional, honored…read morethe original quoted price, did not try to up sell upon arrival, was couterous and did a great job. Well done. Highly recommend!

I would never recommend this company to anyone. They where hired to "clean" my house by my former…read moreproperty management company an did a horrible job. The show up at your house with a beg of rags and the only cleaning solution was Fabuloso which is a deodorizer not a disinfectant. They say what they do is a deep cleaning, it's more of a wipe down. They left numerous places in my Property dirty. When I called them back to inform them of the dirty areas in my property they sent out their field manager to look at the areas. The former tenants left items in my property and I told the manager prior to the cleaners coming in, everything in the house was going to be trash. The cleaners left the trash in place, when the field manager came back out to see the areas that needed to be cleaned that wasn't I informed her they left items behind that were trash. She then inform me normally they don't remove items from the property, I told her it's a move out cleaning why would it not be removed it's trash. They did not want to come back out and clean up the places that needed to be cleaned in a timely manner, knowing I had tenants moving in within 48 hours of the initial cleaning. They tried to tell me to turn my house over to new tenants dirty. They were supposed to come back and install a item in my home that was broken then lied about it because they did not want to come back out to my home. All in all they are a crap company the overcharge. Honestly wish I could rate them with zero stars.

We are renting a house... hashtag military life. Our land lords are great and were on top of our…read morerepairs and filled us in along the way with any information Ryan and his team gave out. We had a leak in our kitchen and Ryan and his team were as speedy as they can be giving COVID times and all that has come due to it. Waiting for cabinets and other items were a task I am sure, but they did everything they could to make sure we were comfortable in our home while the work was being done. Everyone Ryan contracted out for work were great. They were respectful of our home and did a good job. Ryan's team were polite and helpful during the entire process. They were also very clean. Juan who did painting in the home was very kind and engaged in conversation here and there. I joked that he pretty much became family. Big tip for anyone having work done... be super patient and understanding especially in the times we are living right now.

Ryan and his crew were wonderful. We had a major leak from our dishwasher and it damaged our…read morehardwood floor in the kitchen. Inside drying took care of everything. They went above and beyond to help us migrate this disaster. I feel confident that not only is our home fixed but the initial prep work that Inside Drying did means that what we can't see under the house and in the walls won't come back to haunt us. Thank you Inside Drying and Restoration. It's good to be home!

This group is incredible! They were fair priced, had great communication, on time, fast, respectful…read moreand professional. They cleaned up everything when they were done and did a fantastic job. We will definitely be working with them again on our next project.

Reached out to get a quote and response time was great! Nice people, professional online presence…read moreand easy online pay. Yard work done to specs and looks fantastic!

Only because I couldn't give zero stars! Paid for service 3 months in advance. They came twice and…read morenever showed again. They will not respond to calls or messages. Out of almost $1000! DO NOT TRUST THEM!

I had a very bad experience with a manager there . the other two techs that came out were great but…read morethis one manager was so sensitive and got all in his little feelings just because I told him it wasn't an opportune time and we should talk the next business day but that wasn't happening so he showed me who was boss ... cancelled the job. So I'm saying this there are many companies out there looking for contracts so be careful who you turned down you may not ever get a contract again .

I love the entire office staff first of all! That's Becky, Diamond, Becca, and Amy. These ladies…read morerock on a daily basis. Not only do they keep my apartment building carpets clean for all 184 units. They also are always available for emergencies such as water intrusions from leaks. Their team is always on schedule for move ins and move outs. I would highly recommend Peerless Carpet Care and Restoration.

I provided access to an empty townhouse with the payment waiting. I paid extra for "Deluxe"…read moreservices because the previous renters had a dog. I have no idea how long they worked but I was very disappointed in how the carpets looked. As far as I could tell there was no change when it came to areas which were stained from a dog lying on the carpet. I reached out by email twice and left a voice message twice. I never heard back from the company. I feel that the "deluxe" service should have tackled the stains and if they were unable to get them clean then they should have told me. Now I am going to replace the carpet which is 5 years old. I just wasted $350.

Joel and his assistant came right on time. They did an excellent cleaning of my bedrooms and…read morestairs carpet, even doing additional cleaning. I will definitely use them in the future. Thank you!!