Not quibbling with any of the reviews, as I've only visited this practice a couple of times. But, re Invisalign, well, as with all insurance, if it's coded as medicaly, or in this case orthidontically, necessary, insurance covers it, to the extent specified in your policy. Delta Dental, Aetna, and Met Life, to name just a few, definitely have policies that will pay their share for invisalign. read more

My experiences here were terrible, would not recommend. Every cleaning they'd find 3 or 4 cavities, literally every six months. I stopped going a few years ago and magically haven't had a cavity since. They would try to upsell you for the silliest things, like a fluoride that supposedly makes your teeth stronger for $50. The last straw for me was when Dr. Dube was filling one of my supposed cavities. Before they filled it they gave me novocaine. I told them I don't think it was enough as I didn't feel numb at all. They started to drill anyway, worst pain ever. I kept asking them to stop, they just said "almost done" and kept drilling. Started going to a new dentist in the area and can't say enough wonderful things about them. There's too many dentist offices in the area to go here in my opinion. read more

Recently was hit in the mouth with a pickleball paddle and cracked my front tooth. Went to the office and told Cynthia what happened. I was seen immediately by Dr. Park and Zeara. They examined my tooth, explained the condition and discussed my options then provided me with a temporary crown. I left with a smile! Staff is friendly and professional. Office is clean and neat. Insurance is discussed upfront. read more

I've been going here for 7 years or so and have decided not to any more. While the front desk staff and hygienists have always been good (though it is a different hygienist every time), I cannot say the same for the dentists. All the dentists have joined in the last few years and my experience with them has been that they try to upsell significantly (Dr Park) or are rude (Dr Walker). I will not be going again. read more

I canceled any future appointments after my initial cleaning and presentation of a treatment plan. My prior dentist six months before had no immediate concerns about my teeth, and this practice suddenly wanted to treat seven teeth, four of them with major work, including three crowns and an implant. I got a second opinion and the recommendation was one crown and the implant, due to cracks. The rest was not needed, including the misreading of three fillings that were actually ok, but were of an earlier style of composite that was mistaken for having a weakness/leak. Two friends who go to this practice also received what they considered to be very aggressive treatment plans, some of which they refused. The staff and doctor were certainly nice, though. I just didn't have confidence they had my interest at heart vs. their bottom line. read more

A convenient, modern, friendly dental practice near the metro. Everything looks clean and well kept. They practice good hygiene. Due to the COVID they have a face mask policy and ask patients to wash their hands upon arrival. Everyone was very patient and friendly. read more

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Let me tell you, this place is slick. From the postcard you probably received in the mail, to the interior design, to the people and machines that'll manage your mouth, they've got it down pat. Barring any serious issues as noted by other reviewers, this is an excellent practice, and the team will make sure your teeth & gums are properly cared for. But Buyer Beware: This is not an orthodontic practice. What they sell - in addition to routine cleanings & exams - is cosmetic dentistry, and there's a significant difference. If you want Invisaligns, your insurance carrier's Orthodontic Benefit won't matter a hoot because Invisaligns are cosmetic dentistry, and they're not covered to the extent that traditional metal braces are. If you decide to go ahead with it anyway, call your insurance carrier for a Prior Authorization Statement so you know exactly what insurance will pay and what you will pay - upfront, in advance. VSD didn't do this and didn't tell me to, so I was surprised to find that my "awesome" Orthodontic coverage of $2500 -- as quoted by the receptionist -- was useless, and I was on the hook for the extra cost. VSD's quote of $2800 turned into an actual cost to me of just over $4000 because this wasn't Orthodontics. According to my insurance company, it was cosmetic dentistry. So no matter how much you think you're prepared to spend, or what life changes might happen -- COVID hit and my treatment plan was not completed -- make sure you completely understand what you're getting into. read more

Not friendly ever after a couple years of going there they knew nothing personal about me. And the dentists really push unwarranted procedures. Really. It borders on unethical. I moved to a different practice. read more

I've been going to Virginia Square Dental for years. I originally went to them because they were literally the closest dentist to me. However, despite having moved into DC, I still make the trek into Arlington every 6 months for my cleaning because my experience with them has been and continues to be excellent. The proximity to home no longer matters. They're that good. read more

Virginia Square Dental is great! I was able to get an appointment within a week of calling as a new patient, and I was very impressed by the level of care they provided. I had developed a serious problem with a tooth, and 4 people were involved immediately in diagnosing what was wrong and coming up with a plan of action. I left with a 6-month schedule for removing my broken tooth and installing an implant, and all the information I needed about what my insurance would cover and what I could expect as my out of pocket expenses. Everyone who worked on my mouth was kind and knowledgeable, and I recommend the office if you have an emergency or just need a cleaning. read more

This is the best dental office that I have ever been to. Unbelievably clean and everyone is so professional and it is completely COVID compliant. Highly highly recommend. read more

I had to leave my dentist when my insurance changed, and VSD was nearby and seemed to be a great option. However, it's been more frustrating than smooth from my perspective. My dentist was Dr. Coutts who was great - warm, informational and took time to answer all my questions and concerns. But the customer service is where it all falls short. I felt it was bit a rude and off-putting, with multiple instances of feeling harassed by the front desk. The final straw was really this: after going to a referral doctor recommended by Dr. Coutts, I called to schedule a phone call with her to discuss the appointment, and questions/concerns I had. Instead of being able to schedule a call, I was told to either come in to have a meeting (which would incur a cost and I would be traveling the next couple of weeks for work) or send an email (which I didn't want to do, because I would like to talk to my dentist in confidence). I asked why I couldn't just schedule a phone call on the date and time an in-person appointment would be scheduled, and I was flatly told no. At that point, I gave up. I see in other reviews people find this place to be a hit or a miss. As much as I like Dr. Coutts, I don't think I'll be returning here, just to feel like a cog in a machine instead of a person with concerns and a busy schedule to request *a phone call.* I don't think it's too much to ask, but again, this was the last straw. I'll be looking elsewhere for a primary dentist and recommend others do, too. read more

I had a very bad experience at prior dental appointment at Va Dental Care. They did not clean my teeth (which is what I had made the appointment for). So just a couple of months later I stopped by VA Sq Dental offices and asked them if a Hygienist cleans the teeth. They said yes. I sent them my x-rays from 2 months ago as well as a periodo chart from 8 months ago. The Receptionist said they will accept the x-rays and they will do exam and cleaning. The appointment was made two weeks prior and they gave me a card that said "Kim." Receptionist said my appointment is with Kim. But when I went in on the day of appointment, Dr. Sarah Yang spent more than an hour in taking pics, scanning and trying to sell me other services. She also wanted to do a periodo chart. She also said she will clean my teeth. I told her my appointment is with Kim. Dr. Yang said Hygienists are not available and she said that I should make another appointment for a Hygienist. She said they do a better job in cleaning. I told Dr. Yang that I am not sure if my insurance will pay for another separate visit. I asked her to go ahead and clean my teeth. It was a substandard job. My teeth were not cleaned as good as I had experienced when a Hygienist cleans them. The practice lied to me when they said a Hygienist would clean my teeth. I even sent them an email saying the same but again no response. My prior dentist would have me come back in if I ever told him that my teeth do not feel clean and he'd have another Hygienist clean it for free. I have filed complaints against Dr. Sarah Yang and this Dental practice in general with my insurance company as well as the Licensing board. This is part of the email that I had sent Va Sq Dental about 3 weeks ago (to which they never responded): "I also wanted to share my opinion on the 2 services that were performed. I believe I was lied to by the practice that a Hygienist would be cleaning my teeth. I am not happy with the cleaning that Dr. Yang did. I had asked, before the appointment was made, who cleans the teeth and you had told me that a Hygienist does. At the time of the appointment, you said my appointment is with "Kim." Even Dr. Yang had told me that a Hygienist does a better job in cleaning but she wanted me to make another appointment to see a Hygienist. This is very unethical on the practice and Dr. Yang's part. Dr. Yang spent more than an hour in pics, scans and trying to sell me more services, even though I had told you before the appointment that I just want a good cleaning and had told you about my horrible experience at prior Dentist (Va. Dental Care) in this regard. But the Va. Sq. Dental did exactly the same. Dr. Yang's priority was not what the patient wanted. She had also wanted to do a periodo chart even though I had shared one from about 8 months ago. I think Va. Sq Dental was not upfront with me and lied to me in not having the Hygienist available to clean my teeth and spending overwhelming majority of time in pics, scans and selling other services and providing a substandard cleaning." read more

The MOST responsive front desk I've ever had in a dentist or doctor's office. They answer the phone almost immediately and if they're not around, they respond to voicemails promptly. Appointments were typically on time, though I did have to wait once for about 30 min. That was thankfully an exception though. The dentist and hygienists were all very nice and professional as well. read more

Dishonest doctors. Dr. Dube had to remove retraction cord left in my mouth after three days of a crown placement by Dr. Joobhnie. The extraction was the worst pain I've ever experienced in a dentist office. She gave me a stress ball to hold and refused to give more numbing agent. Afterwards I went to a different practice and was told my gums were healthy, no infection but I probably didn't need a crown in the first place. When I followed up about my invoice, VSD denied having left anything in my mouth at all. Don't go there. read more

My girlfriend decided to go here and they told her she needed some crowns put in. This fairly minor procedure has resulted in 2 months of pain, 3 trips back to the VS Dental where they couldn't fix the problem and ultimately a trip to a new dentist who identified the poor teeth shaving that was causing the pain. It was good that they didn't keep charging her, but hard to recommend when they're creating more problems than they're fixing. read more

My husband and I are somewhat new to the area, and hadn't established a new dentist since moving here. We got a flyer in the mail about Dr. Joobbani's new office and decided to give her a try since it has such a great location. It's walking distance from our apartment which we LOVE, and is just a block from the metro for everyone else. My experience with Dr. Joobbani was awesome! She was smiling and happy to see me when I walked in. The office itself is beautiful and clean--after all, it is brand new. After some new patient paperwork, her assistant (who was also great) took x-rays, and Dr. Joobbani came in to take a look. She was very thorough and explained everything that she was looking at. She even stayed to perform my teeth cleaning herself, which was a nice touch. She gave me a pair of sunglasses to keep the bright lights out of my eyes--so nice! I have one of those bittersweet permanent retainers on the inside of my bottom front teeth that's impossible to keep completely clean, and she cleaned it up better than any other dentist or hygienist ever has. After my appointment, she took the time to explain the cost of some work that I'll need to go back in for. I'm new to having my own insurance, so her patience was greatly appreciated. Dr. Joobbani was fantastic! We will be recommending her to anyone looking for a dentist! read more

This place used to be good when it first opened. Now they try to up sell you and are too busy to really help clients who need a bit more than your usual cleaning. My husband is a 100% disabled veteran. They were happy to work with the VA and help my husband get a tooth implant. The VA is not easy to work work with, I'm acutely aware of this. Whenever needed, I quickly engaged and help facilitate what needed to happen with them. Over the summer it got too busy in the office and they dropped my husband waisting 6 months of our time. They claim they called my husband and told him they were having issues. I was the one that works the issues due to his invisible wounds. They never called me, they just dropped him. Sooo disappointed in them and Deeply upset that we were treated this way. read more

I'm always the type of person to check business reviews but this is the first time I've ever felt compelled to write one. VSD is easily the best dental practice I've ever been to. Dr Joobbani, Cynthia, Laurie, Linda, and Stephanie, are always super friendly, extremely professional, and inspire a great deal of confidence in all of their work. I've had regular check ups, as well as more advanced procedures. I'm also currently halfway through Invisalign, and everything has been handled flawlessly. I can't recommend them enough. read more

Dr. Joobbani and her staff are quite friendly, and knowledgeable, and the office is very modern and clean for an easy and smooth dental experience. However, Virginia Square Dental is not owned and operated by Dr. Joobbani. The practice billed my insurance company at a higher rate than what they billed me on my receipt day-of-service, which is apparently legally all fine and dandy. But when my insurance didn't cover some of the routine procedure I had done, they tried to revise what they charged me to make me pay for all the services at the higher rate, less what my insurance actually covered. I've never seen any business change the price of something after a purchase and then seek additional payment for the new, increased price, so I had to resolve this with them over the course of a few weeks. Dental care + professionalism = 5 stars, but business practices = 1 star, and these meet halfway at 3. read more

As dental offices go, this has been my favorite. Dr. Joobbani knows what she's doing and is no nonsense. My appointments started on-time or very nearly on-time, which is something other offices don't seem to worry about. The routine work (cleanings, x-rays...) were great and efficient. They took me in for an emergency and handled it well. The office is also very comfortable and modern. It's clear that patients were a focal point of the office design. read more

I also had a terrible experience with Dr. Dube with a filling and crown. I have switched dentists my new dentist has had to fix their work. They also recommended 2 more crowns that my new dentist says I do not need. read more

I've been to same family dentist since I was a child, so I'm used to catching up with the entire practice and feeling very loved lol. This is the first dentist I've been to since moving to Arlington and definitely wasn't the same type of experience (obviously I guess lol). The receptionists are super friendly and I had a really easy time scheduling my appointment, especially in a relatively short timeframe. I was the first new patient my hygienist had so I kinda felt like I was a lab rat while she and another hygienist were explaining items back and forth. Very few things are explained directly to me- I asked a lot of questions, which they explained nicely but they used terms in that I wasn't familiar with (something about a buckle? Is that my lower teeth? Is this supposed to be common knowledge?) but whatever, maybe my old dentist just did things differently. Overall, they were super helpful and explained everything (after I asked at every point of the appointment what they were doing) and nice. I'll probably go back for my 6-month appointment, but if I still am not 100% happy with it, I'll probably just go somewhere else. read more

Great clean practice. The staff is very helpful and they did a great job letting me know how much my treatment would cost before I came for my appointment. Dr. Dube's bedside manner is superb! read more

Best experience I've had at a dentist office, in a long time! I was in pain, and they squeezed me in, same day, even though I am a new patient. Staff and Dr. went out of their way to help me out. Office is clean and modern. Found my new dentist! I highly recommend this office. read more

I've always had great experiences coming here over the last 3 years. Everyone who works here is friendly and competent, especially with my dental insurance changing almost every year (opps new jobs). I always appreciate that I am seen on time and I get an text reminder of my upcoming appointment. Very happy to continue coming here and will continue recommending to any friends looking for a dentist. read more

I had a really really poor experience with Dr. Joobbani and will never return. I was diagnosed with needing a root canal and re-filling 3 old cavities the first time I visited her office. The communication between VSD and the endodontist performing the root procedure was non existent, leading me to obtain more work than necessary. There was very little remorse and consideration for my unnecessary pain and endless Novocain needles. I didn't trust the staff or Dr Joobbani after the first meeting but I had no other option but to return and get the job finished. This is not the place to go if you are intimidated by dental procedures--they won't do what they can to make you comfortable. I asked for other options after my 10th round of Novocain but she simply replied with "people get way more than this, you'll be fine". read more

Stay away. The dentists here are not only dishonest with recommending work that is not necessary, but they will also do a terrible job. They have recommended multiple crowns to me that after getting second opinions I have been told I don't need. Unfortunately, I did get a crown down with them before realizing this and I have had nothing but pain and swelling since, when I had no issues before I saw Virginia Square. I have had to pay out of pocket for another dentist to completely redo the crown - remove it and create a new one, and have also seen multiple specialists regarding the pain who are all in disbelief that the dentist would cut away so much of the tooth where I now have no nerve protection and would put in a crown so poorly. I may now need a root canal on this tooth and also have to see a periodontist to try to alleviate the inflammation in my gums from this crown. It has literally been months of pain and not being able to chew on my left side because of their mistakes. In addition, they don't care at all. They originally said they would refund me, but after the dentist spoke with the owner he basically doesn't care and won't do anything. read more

This is the best dentist I have been to. The office is brand new and modern with TVs mounted in each exam room. The hygienist I had was extremely gentle making sure I was okay the whole time. This is important to me because I hate going to the dentist and am very sensitive. My doctor was also very kind and gentle even after I became upset about having cavities she reassured me and made sure I was okay. I would recommend this dentist office to anyone! read more

Great location, amazing bedside manner. You can tell that the dentist and hygienist at this office truly care about their patients health and well being. I've been a patient for almost a year and I have never had a better dentist. I trust them and I actually don't dread my cleaning every 4 months. 100% recommend this provider. read more

I would highly recommend Virginia Square Dental. I just had my first visit there and was very pleased with how it turned out. I had a pain in my tooth for a few days and after I called yesterday morning I was able to get a same day appointment. All of the staff were extremely friendly and helpful and they did a great job taking the time to explain to me the different options that I had. It is also an extremely convenient location and the building is very nice and clean. read more