Our neighborhood has had several management teams in the 17 years we lived here. Once we got Virtuous, everything started running like a well-oiled machine. Professional, hard working, and extremely efficient. Love this Company. read more

Your full time CAM should provide full time service Dan Buckner. We're paying over $100k per year for Jessica who provides about 5 hours of service a month. Why do your full time CAMs have multiple properties? HOAs... Beware of this "company." read more

This group is terrible and not very knowledgeable. When we inherited the HOA for ourselves, they failed to pay 2 months of power, so it was shut off. They never gave us all of the accounting info necessary. They used whatever company for a service because they are large enough to take on the high cost. When challenged, we didn't get answers: just pushed forward. No thanks. read more

Virtuous was our neighborhoods management company for several years. They had the best team of on site maintenance & CAM! I had immediate responses on any text or call, even after hours which is usually when emergencies happen! It's been the best management company I've ever experienced in the area & I have experienced 8 in the 20 years I've lived in the Destin area. read more

I have been a part of my community in Pensacola, FL since March 2023 due to my husband's work. Several complaints have been made to Virtuous Management Group (VMG) prior to us moving into the community regarding safety concerns with speeding in the neighborhood by vendors/construction works and some newer residents. As you can see in my emails attached I have brought up my concerns and forwarded the video from my ring door bell but I was completely gaslighted by this community manager Amanda Bunch. Please beware that this company is all for profit and could care less about the families in the community. They would rather have a serious injury or a "CHILD DIE" before they actually do anything. Shame on you Dan Buckner the CEO of this company for having people represent YOUR company this way. You should be embarrassed! Complaints have been made for a long time and way before my family ever moved in and you could literally care less. Hopefully, you do not have children and if you do I hope no one runs them over. But that would be YOUR karma for YOUR company's negligence. When YOUR company has been in charge of the community Deer Run in Pensacola, FL for a long time and NO ONE cared enough to fix this situation. But give vague and BS responses to residents' concerns. If anyone would like to read the emails from this company please look at Google. read more

Absolutely horrible representation for our HOA. The majority of the HOA was voting, etc. and this management company has done everything in their power to go against the majority of homeowners. I could not ever recommend them, we are going to get rid of them as soon as we can! read more

If there are negative stars available for rating, I would give this company many negative stars for their horrible service. They do not perform their job and their duty to their standards as claimed in their company's mission and values. Each and every single employee, from the highest rank officers such as the company owner and the COO, to the lowest admin personnel hold no responsibility, ownership and accountability. They ignore and run away the issue when a homeowner brings it up instead of facing it, admitting their fault, take responsibility to investigate and correct it. Not only that, their leaders even blames the issue upon someone else. How ethical and professional is that? It is absolutely unacceptable with that type of behavior and treatment. They are all highly educated professionals, but do not how to handle the situation very well. They all lack integrity, professionalism, moral values, core values, responsibility, accountability, ownership. Most importantly, they lack customer service skills. They claim to be an "elite and world-class" business, yet they do not stand behind their company mission and values. They absolutely do not deserve to call themselves as "elite and world-class." It is so shameful for them to proclaim themselves as elite publicly, but they do not truly and gracefully deliver their elite and world-class service to others. They do not deserve the respects from their customers and their partners. What a disappointment and ashamed of this horrible company. The problem I am facing now as a new owner of a property is the problem that the previous owner should have taken care of before selling the house, had this company, Virtuous Management Group, done their job right from the beginning. The problem existed for many many months, way before the house was sold. It did not make sense to me that they did not catch the problem then with weekly or every other week inspections, multiple times, but yet missed it and caught it now then came after me to fix it. Really???? This is a joke. Had they done their job right as they had claimed, they would have caught the problem when it first existed and asked the previous owner to fix the problem, and not waited until now to pass it on or come after me as the new owner to correct the problem. Now it costed me money to fix the problem created/caused by the previous owner when I should not have to. Furthermore, it is so unbelievable that not only their leadership/management personnel does not take ownership, responsibility, and accountability for their employee's mistake, incompetence and negligence, and the company's failure, but instead they blame the issue upon someone else. Seriously??? How could they do that? What happens with your company standards? What happens to your mission, visions and values? Where is your integrity? This company is so horrible. This is absolutely insane, unacceptable, unjust, unethical and unfair to the new owners. I am very frustrated with dealing with this company. read more