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    Vision Blind & Shade Repairs

    1.0 (1 review)
    Closed 9:00 am - 9:00 pm

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    Response time

    2 hours

    Response rate

    100%

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    4 months ago

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    Kurt S.

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    The workmanship seems good, but too many difficulties dealing with Jan Door…read more First appt was scheduled sometime between 10 and 2. Phone rings at 9:10, asking why I am not here/available. But he does not have the necessary parts (hinges) on the truck. He quotes a firm price, collects a 50% deposit and schedules another visit. The day before the second appt I call to (re)confirm the 8:30 appt. Yup, on the schedule. The day of the appt I call ... and am told the 8:30 appt is now 11-1. Um, okay. I am told that the tech will call when he is 30 minutes away. 1:25 and no call ... so I call ... and am told that he is here and working. Nobody is here. Nobody has called. Telephone lady seems baffled and promises that I will be called 30 minutes before they arrive. Two techs arrive, the promised 30 mins away call was never made ... and they want another $100 above and beyond the Balance Due listed on the work order. What ??? Office is flummoxed. I am placed on Ignore for 15 mins, then the telephone lady said the mgr would call me back. They did not call. Ultimately they agree to do the work for the original Balance Due amount. Techs try to take my copy of the work (receipt) order when they leave. Techs did not clean-up after themselves, leaving me to pick a handful of metal shavings from the carpet. The fact that they ultimately solved the problem for the quoted price is the only thing separating them from a 1-star review.

    Excellent Service. Showed up for appointment right on time, listened to my needs. Got a great…read moregarage door installed quickly and within my budget. No mess left afterward and very kind, personable rep. (Ken Salwa) Thanks.

    Vision Blind & Shade Repairs - blinds - Updated September 2026

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