Kevin does a great job of fitting frames and helping to navigate the complexity of lenses and…read moreinsurance. I have gotten 5 pairs of glasses over the years from him and he always has an excellent selection of frames to choose from. Kevin does quick repairs anytime as well.

The people there were very friendly and helpful and it also had a very friendly atmosphere, they…read morehelped fix my glasses really quick and easy. Would recommend!

I needed some sunglasses for work and Cheryl was an awesome help. I got them with an HSA and she…read moreworked me through the process in a fun and inviting way.

Ahhh 2 months after daughters new glasses come they broke.. the screw came out and little did I…read moreknow she had ripped the nose pass out... (bad mom) I took them in and they fixed em right away. For free.. I love this place outstanding customer service. Friendly and not rude at all. Thanks again guys for all you do!!!

I went in to Valley Eye care with blurry vision and watering eyes. I knew something was WRONG but,…read moreafter a full eye exam, I was reassured that all I needed were glasses, which did improve my vision. Still not feeling "right", I decided to get a second opinion, during which I was informed that I had posterior subcapsular cataracts, (which SHOULD have been caught by Valley Eye). I needed to have surgery on both eyes with interocular lens replacements. I NOW have perfect vision that was UNDIAGNOSED by Valley Eye care. Risk at your own peril.

The optometrist is very friendly and professional. Provides great care to my entire family…read more Highly recommend.

I started going here after I moved to Moses Lake in 2024. The first year, it was fine. I got an eye…read moreexam and it was time for new glasses. They were expensive, didnt have much to offer in colors, in the $130.00 range, lots of black frames . Prices for solid color frames were were close to $200.00. Still I needed them, it had been seven years since I had new frames. They took my insurance, good. In 2025, I used my old fashion designer purple frames and replaced the prescription glass. I got out of there for $ 180.00. Sweet! This year, even with insurance, I laid out nearly $500.00 for everything, my insurance paid for the eye examination. The fun frames were $240.00, very artist looking since I am one. And the doctor sold me a pair of heated eyepad for increasing fluid in my eyes; it does help and tried to talk me into getting surgery done on a dropping eye lid. I have sensitivities to food allergies, and that eye lid is not bothering enough for surgery. I repeatedly said, " No." He wrote a prescription out for an infection on my eyelids. I thought ok, enough! He is attended to me and really listened to any concerns I had. He handed me off to a young man, to take measurements for new glasses and fill out paperwork. He was OK, nothing outstanding to mention. When I went to pick up my order after a 1.5 weeks, this same young man, did not provide great customer service. The computer glasses set crooked on my nose, he looked at me and said, " oh, they look fine." I said, " No, the glasses are not fine, it effects my vision." He did take the glasses in the back, adjusted too much. Now glasses were still not quite there, he said, " if I do it anymore, I'll have to bend the frames." I looked at him and thought, hey there're not my first pair of glasses. I've worn glasses since I was 10 years old and now I'm 70. I looked at his face, my patience thinned from his last words. And I said, " well I'll be back if I find glasses still need adjustment." I stand up, and get my purse, he says, " we can adjust to your satisfaction." I said, " hmmm. " So the customer service could be much better here, friendliness depends on what day it is. Don' t come the day after a holiday for anything. My mistake. I might find another vision place next year. Course I wont need new glasses for awhile.

Horrible service ! They refuse to repair my daughter's glasses after having them only six months!…read moreGlasses here are so over priced! There is no reason not to repair them! Do not go here! Overpriced and horrible customer service!

Dr Thomas is so personable, and thorough. I'm kinda complicated and he takes his time explaining.read more

I was visiting my mother in law and tore one of my contacts. I thought I had packed an extra for…read moreboth eyes but had two left contacts, by mistake. They very kindly provided me with a spare , with no charge at all. All done with a smile. It was most appreciated.

I've worn glasses for 20 years and have been to some seriously bougie optical shops, but…read morehands-down, my best experience was today at Walmart Vision Center! Sasha is an absolute gem--she took the time to help me find frames that perfectly suit my face and lifestyle. The prices are fantastic, and they even have designer brands! I'm beyond excited for my new Ray-Bans. Who knew Walmart would outshine the fancy places? Highly recommend!

The owner Mai is wonderful. She remembers customers and what genre they read. She can recommend…read morebook title in a broad spectrum. I am so glad Moses lake has the sandbox.

I LOVE this store! We homeschool and have found almost our entire curriculum of books here at a…read moresmall fraction of the cost of buying elsewhere. I also consign my books here, so it's fun to have a credit every time I go in. I've never left empty-handed. Great customer service! Heidi was very helpful in helping me find books based on what/how I want to teach.