Great service and pricing…read more After we moved our elderly mother from her apartment of many years to an independent living apartment, my brother and I (who live out of state) needed someone to install a quasi-landline (Ooma). No traditional landline available at the new apartment. Brian performed the setup efficiently and effectively, and was very understanding of, and patient with, my mother's diminished mental faculties.

Great experience! Also, he was very reasonably priced and friendly. He didn't talk down to me like…read moresome computer people do lol. If you are wondering, my laptop was coming apart and that is what he fixed.

i called Quick Teks today about my HP printer. The man i talked with was very helpful and gave me…read moresuggestions, even though my particular problem was not able to be solved by Quick Tek. I appreciated him taking the time to discuss my problem even though he could not help me and didn't make me feel dumb for asking questions.

When I visited my sister in Novi last week, I contacted them for help. I received a fast response…read moreand service, for a reasonable charge. My computer wouldn't come on at all. Mr. Andy came and took care of it and had me up and running in less than an hour. He is a very personable and polite young man. We seniors need more helpers like this.

From the owner: Do you need help fixing computer issues or building the perfect gaming/workstation PC for your…read morebudget? I’m here to help! Whether it’s repairs, upgrades, or custom PC builds, I’ll work with you to find the best solution. I don’t have a physical storefront - instead, I'm able to meet wherever is convenient for you. Call, text, or email me to get started!

quick call back to internet inquiry on an Anus laptop problem, speedy scheduling for repair - and…read morerequired part replacement completed same day as drop off. I felt it was just luck, but with great communication, customer service and reasonablbe technician fee; its more about how you do business and treat your clients. I will no hesitation to call on this group again. Best experience with a computer repair show - ever!

My Lenovo laptop started to show signs that is was dying so I reached out and Scott(owner)was…read moregreat. He was very helpful over the phone in diagnosing the problem. As I feared, the machine was on it's last legs. Within a few days I took it into Scott. He did all he could to try and save it but unfortunately it was too late...but that's not the end of the story. Scott was very diligent in finding me a more updated Lenovo laptop at a very good price. In today's world I often find excellent customer service to be rare. Not the case with Scott! I highly recommend him whether you be an individual or business that is experiencing computer problems. Daryl Harris

Daniel S. In 2007 Mateen Jafferson custom-built me a Windows…read moreXP desktop at a modest price that was a 'perfect price'--because it perfectly met my specific modest needs. Since then I've never taken my computer concerns anywhere but Jafferson Computer. They've dealt in similar fashion with hardware issues and with software issues. Their results are excellent and the price is perfect, because their approach is efficient, and intelligent, and prudent, and because their expertise and experience is deep. Recently they again excelled. They solved several similar but not identical operating-system problems in a pair of wonderful older Asus Windows 10 laptops: the fraternal twins Asus1 and Asus2. They were bought a month apart and are nominally the same exact model--but actually are not. Comparing the slight differences in the responses of the 'twins' helped Luke to analyze and diagnose. This sort of thing is why they're the best. Plus Mateen and Luke and anyone who has worked there are nice people.

My laptop crashed in a way that was unrecoverable, so I brought it here after seeing the great…read morereviews. Next time I need a repair, I'll have to try somewhere else because this place is CRAZY expensive. I paid $150 just for them to figure out what the solution was. That fee is not applied to what you pay for the actual repair should you decide to have them fix it like it would at a car repair place; it's just $150 to have them tell you what's wrong. They then quoted me $250 to reinstall windows and fix a broken hinge. I was iffy but said yes partially due to the sunken cost of the diagnosis and mostly because they promised me they would be able to upgrade my laptop to Windows 11, which the laptop had been telling me was not possible. So this seemed somewhat worth it to me to have them do. I went to pick up the fixed laptop, and immediately noticed that they had to drill totally new screw holes into it to install the new hinge. It looks pretty bad, but I'm really not picky about aesthetics so I let it go. But then they started it up to show me it was working, and I cannot even explain how INCREDIBLY slow it was as they tried to use it. Like, Windows 98 was faster than this thing was running, and I had previously never had any speed issues with it. I said something along the lines of how disappointed I was that I had now spent $400 and honestly couldn't even realistically use the laptop anymore. They offered to just install Windows 10 again instead, but like I said, the main reason I decided to pay all that money was because they assured me they could upgrade it to Windows 11. So they ended up refunding me for the repairs (I'm still out the diagnosis fee) and wiped the laptop and gave it back to me. After going home and doing some research on my own, I was able to reinstall Windows 10 on my own in about a half hour for $10. I cannot believe they were going to charge me almost $200 to do that!!! My laptop is now working exactly as it did before, and I learned my lesson.

They assessed my issue extremely quickly and let me know my options, which were limited. I…read moreunderstood my grave situation and asked how much their diagnosis would cost me. He told me there was no charge. I appreciated the speed of their work and their overall professionalism.

Dan is incredible. After my motherboard failure on my laptop, dan took out my drive, coverted it to…read morea modern format and transferred it to a new laptop. I didn't lose my data or my apps he saved me so much money and time I can't recommend him enough. The speakers weren't working right and Dan ordered them and installed them at his cost to make things right. I can't recommend Dan enough. I'm coming back!

Outstanding service!!! I am so impressed with Scott and Dave with their professionalism and service!read more

Scott rocks! My…read moretravel laptop halted and would not power On. Nothing. Nada. Perhaps it is afraid of tech doctors, because upon arrival, it booted just fine. Scott could have sold me a check-up, but he did not. I tried to buy an external USB disk, but he recommended CostCo's current sale was a better price. Um, okay. I am so glad that he did not attempt to over-sell me.

I'd recommend KML Computer Services. Chip is knowledgable and holds quality of service as the…read morenumber one goal of his clients.

We use KML Computer Services for our business. By hey are very knowledgeable about the most recent…read moretechnology and they are easy to work with. I deal with both Chip and Mark and they are hands on people that know their stuff. They also did our cloud based phone system. Highly recommend them.

Brought my computer in as it would not start windows. Rob at Forest Computer Services diagnosed…read morethe problem quickly and recommended a cost-effective solution including some upgrades to improve performance. My computer responds much faster now. Would highly recommend.

Something had inexplicably stopped working on my PC, so I took it in. Forest Computer Solutions…read morediagnosed the problem quickly and recommended a cost-effective solution and I got my PC back in a reasonable period of time. They did a great job! Highly recommended!

Took my 4 and a 1/2 year I-Mac here after calling 4 places that would not work on Mac's. Talked to…read moreBob and he said bring it in. Super nice people and just a great all around experience. More than fair price wise too. Would recommend ANYONE to take their computer here.

From the owner: The most important thing we can offer you that other providers do not, is this: We answer the…read morephone. We are here for you when you need us: No voice mails, no email tickets, no waiting. · We understand that you are busy running your business and can appreciate the cost & time savings we give back to you by eliminating the hassle of dealing with daily IT headaches. · We can solve many problems right over the phone with our remote access capability. · We can secure your network. Everybody thinks they are safe, but there is always room for improvement. Home Depot thought they were secure. Target, Yahoo! Call us for a cyber security audit today! · We can bring your network up to HIPAA standards, we have technicians who are HIPAA certified and have the tools to audit your whole network for potential violations and compliance problems AND solve those problems before they become meaningful use violations and result in fines. · We can conduct employee training sessions in all matters of technology from basic user instruction to advanced self defense against computer viruses and malware. · We offer a real back-up solution that not only saves your files and folders but can be used to keep your business running in the event of a disaster. · We can improve what you have in place or work with you from the ground up to provide a complete office network from wiring to wi-fi. · All you need to do is communicate your needs and wants to us and we'll handle the rest.