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    Weingartz - Mower ran entering service, returned in pieces..

    Weingartz

    (86 reviews)

    $$

    I have been going to Weingartz Farm Hills for last 10-15 yrs and have always had great service and…read moresales support. Rob in service has been very helpful, fixing things at the desk to avoid leaving equipment in for service. I'm just a homeowner and their company does a lot of business w lawn companies and their big crews, trailers, etc. But when I go I get same level of service. Always helpful, courteous and that is why I keep coming back. Top to bottom they are a great operation. The only complaint I have is the popcorn machine hasn't been stocked last couple visits, but this is minor. Matt Berch Novi, MI

    We are in the process of making room in our two-car garage so we can actually park two cars there,…read moreand a big step in that process involves selling our lawnmower. The lawnmower needed a tune up, as the battery no longer worked and it would not start, and we contacted Weingartz to help. They picked up the lawnmower about a week ago, and said they'd call us if the work needed would total over $400. Sure enough, it was over $400 so they called us. My husband and I decided to move forward with the work, which included a new battery, new carburetor, and other things. If we had decided not to continue, the $90 pick up/drop off fee plus the $136 to look at it would have still applied. Our total was about $680 including all of that. It was supposed to be delivered today between 2-4pm, and they texted to say they were on the way. I stepped outside around 3pm to see our lawnmower being driven up our NEIGHBOR'S driveway; I went to go tell my husband and when I came back, we saw the Weingartz truck driving away. It was extremely disappointing that not only did they deliver it to the wrong house, but they didn't even knock on the door or tell our neighbors, presumably - we knocked on their door to tell them we were taking our lawnmower back. Until that point, communication had been good, so that's why they get two stars from me instead of one ... However, between the high pricing and the mishap at the end, unfortunately I don't think we'll be using them again. The cherry on top of all of this: I called them to tell them about them delivering it to our neighbors, and they didn't really seem to care. The person I talked to asked if I wanted to talk to the manager; I said yes; she put me on hold without telling me she was going to put me on hold, and then it went to the manager's voicemail. I don't care about the voicemail part but at least tell me you're going to put me on hold...

    Northville Watch And Clock Shop

    Northville Watch And Clock Shop

    (37 reviews)

    Last month, the movement on my military wall clock started acting erratically, and either gaining…read moreor loosing time every hour. I've had this clock since 1991, and it looks perfect on the wall in the living room. I decided that since I can't find a modern quartz operated battery clock with a similar face that is 12+ wide in diameter, it was well worth saving despite a family member who advised to toss it into the garbage can. One of my friends at work recommended the Northville Watch and Clock Shop. This business is located in a vintage house that has been converted into a business that does first-rate repairs on any type of clock or watch, especially cuckoo clocks from Germany. With that being said, the service that is provided here is top-notch, and super fast. I was thinking it might take a few months to repair my beloved wall clock, but it was done within a week, complete with a new movement installed. Likewise, all of the repairs done here come with a complete one-year warranty. The best part, the clock keeps perfect time like it did when I first bought it back in 1991.

    I'm sure that they do a great job looking at and repairing old clocks. I, however, just needed a…read morebattery replaced for my watch. Lady was pleasant and first said that I could have it back on Tuesday after 12 (this was Saturday at 1 pm!). When I demurred, she then said -ok, we can do it now. Just come back to pick it up before we close (they close at 3). We had plans for lunch in Dearborn and headed there. She then calls me at 1:23 pm saying it was ready for pick up! Why couldn't she have just told me to wait? We are on our way back from lunch and I called to ask if she could please give us 5 extra minutes (ETA was 3:05) to pick up. Her response? "No, we close at 3 sharp. Are you going to be able to get here in time?" FYI -not great service, guys. I'm in the market for a grandfather clock and would have loved to support a local business. Clearly, I won't be supporting this one.

    Oak Electric

    Oak Electric

    (63 reviews)

    5-Star Review for Oak Electric…read more I can't say enough good things about Oak Electric! From start to finish, they've been dependable, professional, and impressively fast. They handled the installation of my furnace, A/C, and generator. Every single step was smooth, efficient, and stress-free plus competitively priced! What really sets Oak Electric apart is the people. I genuinely love working with my Oak team and I say "my" because they truly feel like an extension of my family. Whether I'm calling with a question or scheduling service, I'm always met with kindness, honesty, and a sense that I'm genuinely being taken care of. They NEVER dismiss my concern or questions. They show up when they say they will, do the job right the first time, and take the time to explain everything clearly. Plus they follow-up. I never feel like just another customer. They treat me with respect and care, every single time. If you're looking for a company you can rely on for quality work and a personal touch, Oak Electric is it. I wouldn't trust my home comfort and backup power to anyone else!

    Oak Electric installed my solar system after I selected them through the City of Ann Arbor's…read moreSolarize Ann Arbor group-buy program. Overall, I've been pleased with the installation and the system itself. My concern is with the follow-up service. Part of the critter guard came loose and fell off, and it has now been almost three months since I first contacted Oak. During that time, I've corresponded with three different people at the company as well as their phone service. I initially asked whether the repair was covered under warranty. I also asked that, if it was not, they simply provide a parts list or tell me what I would need to buy so I could address it myself. I still have not received that information. I was subsequently told that Oak would take care of the repair, but almost three months later the critter guard is still sitting on the sidewalk. This seems like a relatively minor issue, and I've tried to be flexible about the solution. I would be satisfied either with Oak reattaching it as promised or with enough information to understand what is needed to fix it properly. I chose Oak in part because of its participation in Ann Arbor's organized solar group-buy program, and I otherwise like the solar installation. I'm posting this review because the normal service channels have not resolved what should be a straightforward service request. I hope someone at Oak sees this and gets it taken care of. I'll be happy to update the review when it is resolved.

    Computer Specialist - itservices - Updated August 2026

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