Brianna T. helped us get a lease (Elantra) for my wife as well as a new vehicle (Sonata Hybrid) for myself. Her communication was good and she coordinated with the various departments to ensure we were happy with our new vehicles. read more

Vision Hyundai Canandaigua - 2025 Hyundai Elantra - Car Dealers Near Me - Canandaigua, New York

If you want to buy a car from here and Phil Meeks walks up to you ask for another salesman. Me and my mom were searching for a ev car at this dealership and Phil came of as a nice guy but boy were we wrong this guy was a ******** and he was trying to sell us the this car and when we got in the car he knew nothing about it and for example he was trying to find CarPlay but little did we know that car doesn't run CarPlay because it has gps systems built into the car where it doesn't need CarPlay. So then an hour and a half later we are trying to leave and my mom says "I need to go my son has a lacrosse game" and Phil makes this totally non professional joke and said "oh here goes the escape tactics now" if he wanted us to buy that car he did a horrible job. Good job Phil you lost 2 customers today read more

Overall, this Hyundai dealership is pretty disappointing. The service, communication, and professionalism just aren't where they should be, and most of the experience feels frustrating and poorly managed. But--there is one bright spot: Phil. If you need to buy a car, ask questions, or get anything taken care of, go straight to Phil. He's the only person here who actually listens, gets things done, and treats customers the right way. He is by far the best person at this dealership and the only reason I'd ever come back. read more

WARNING! Do NOT take your car here for repair! They will have you replace parts you didn't need be fixed and give you back a non working car. No refund on parts on a car that didn't work! read more

If I could rate Hyundai Canandaigua a 0 star rating, I would. I've been a loyal Hyundai fan and customer over a decade. Actually, I am still a fan of Hyundai but not of the local dealership in Canandaigua. The service department has its ups and downs, but the last 6 months have been awful. For info, I bought my 2018 vehicle brand new from the local Canandaigua dealership - and that was a good experience. Service is lacking. Any time a recall is sent to me, this dealership never has the materials to complete the order because 'by their word' they say my car is safe without the recall piece. The last recall was an undercoating that due to the salt belt needs to be applied. The service manager, Brock, said that he'd call me when the material came in, but he hasn't and it's been months. This was after setting my appointment, waiting in the lobby for an hour and then the manager says 'by the way, we don't have the material'. I was not happy as I was called twice to confirm the appointment and checked in by a tech. In June 2022 my engine was replaced. Cameron was great to work with on that. Now my engine is knocking and I took it in to be diagnosed. The young woman who works in the service department was the same person I spoke with when I visited the last time for my recall that was never taken care of. I had to ask for a manager which I despise doing because she couldn't understand why I was unhappy with the service after taking time off work to bring my car in, sitting there for an hour and then being told they didn't have the materials to complete the recall. This time, she said that it was my alternator making noise and it would cost close to $1200 to replace. This is ridiculous. She then charged me $100 to tell me that. I received two quotes from local mechanics and it cost $680 all in to replace. I am officially done with Hyundai Canandaigua. Over the last 2 years: told me my engine was fine; it wasn't - it was backfiring and leaving black goo on the back of my car. On an oil change they put in a cracked 'seal' or something that happens when an oil change is performed. That same day, oil leaked all over my driveway. They denied that they did it although they were the only service department to ever do oil changes on my car and I immediately took it back them when there was an oil pond on my driveway the night after getting my oil changed by them. Told me I needed to buy brakes for $800 when I had recently had my brakes done and they were under warranty. When I showed them my receipt and had the manager relook at them, they apologized for the mistake. When I gave them a poor review sent from an automated email they sent from going in for service, the manager called and asked if I would change the rating to a 5 star if they gave me a free oil change or a free tank of gas. I already had free oil changes. Never got a free tank of gas, but did change my rating because I felt bad for them that said their job depended on the ratings. Not a good business practice. Also, side note. Any time I booked an appointment online, they looked at me like I had three heads and said they never looked at those appointments. Just to call. Which I then did do. There automated message says to just stop by for an oil change, but did ask about that and they said they're too busy to abide by that and to not just show up. I've always pre scheduled. Do not go here. Outside of Cameron who was helpful in the past with my engine, the remaining team is not customer service oriented and lacks subject matter expertise. The young woman who works behind the service counter is not customer friendly. Also posting google's search quote on replacing a Santa Fe alternator which is in line with the two mechanics I called. read more

Vision Hyundai Canandaigua - Car Dealers Near Me - Canandaigua, New York

See all

For starters was a tech at this company working on the vehicles, they pay very low wages to their employees. The environment is very toxic, mostly due to management pushing employees to the breaking point. Been numerous times that I did not get a lunch break or any break for that Matter. They tamper with your hours to make it seem like you got a break. So your working and don't get paid for that time. The manager smokes to much weed and can't remember simple conversations. He believes in punishing his employees(example would be taking your lift away so you can't make money) he's nice to your face but talks shit behind your back. By no means is he manager material. The pay scale is so outdated that you would have to spend 30 plus Years there to make a decent wage. They do not give raises period. The managers above him protect him and do absolutely nothing to correct his behavior. You pay for certain services that they cannot provide or they just don't do and still charge you anyways. Id recommend staying away from this facility unless it's warranty work even then I still wouldn't trust them working on my car. On a positive note there are a few good techs that go out of their way and do everything they can to help the customer and do everything by the book. At the end of the day they are all at the managers Beck and call and when he's upset all hell breaks loose, the day goes much smoother when he is not there. Nobody wants him at the dealer maybe things will change but be very weary read more

Visit Vision Hyundai in Canandaigua for a great product and Sales staff including Jeff Arnold. He will do his best, no nonsense approach to find the vehicle you are looking for. He will go the extra mile. read more

Scumbags , sold my daughter a car that she really couldn't afford . Convinced he she could . Now she has an $8000 Balloon payment due ! Totally took advantage of a young girl shopping alone . I thought this type of Sh1t didn't go on anymore . STAY AWAY FROM ALL VISION DEALERS IN MY OPINION read more

very poor customer support.......service garage is also very unreliable/unresponsive.......will not buy from again

I wanted to leave positive feedback, but they make it difficult. I spent over 5 hours at the dealership on a Saturday which was excessive. The sales manager/general manger and the sales person John were very nice. The dealership itself however is very inefficient and difficult. The finance guy Jason was also pushy, rude, and lazy. Waited hours just to get in the finance office to finish paperwork while he walked around the dealership and hung out in the management office in plain sight. There were not many customers in the dealership, so it was not busy. Finally, someone went and asked him when he planned on doing my paperwork. I was finally called in and he was just doing it while I watched a 12 minute video on warranties, to which he questioned why I wouldn't buy one because "a new key is $1000 you know!" I'm still waiting for a refund check on the equity for my trade in, which I had to ask for a receipt for since it wasn't offered. I wanted to give them time to make it right, but you can't even get ahold of anyone when you try to call. read more

The dealership from my understanding was acquired by new owner billionaire hedge fund individual My experience is that they have reduced staff across all operations.They did try to bump me on a deal however the bank gave me erroneous info and had to get that sorted.That being said after I did a more in depth reveiw of the deal I was paying full ask and they only have me 900 on my trade which is an.Ford expedition in excellent condition The ford is worth at least by all auction info and private seller about 16.000.Im not giving a perfectly good vehicle to them for only 900 over my closeout of 10.000 insulting to say the least while asking full price on what I wanted to buy.My experience is that it has become what is known as a high gross house.Take this info and digest it as you see fit but be aware they will be aggressive in their closing and will try to.bump you and require more money to close the deal.Its just a new owner doing what benefits him the most without taking the customer into account. Typical hedge fund behavior. Of course imho beware for tje uninitiated in dealing with this dealership. read more

Scam artists here took in a confused dementia patient, wrote out a check for him to buy a car, and sent him on his way, instead of calling medical services. Will not take accountability for their fraudulent actions. Disgusting predators. At least they "only" took $6,000 from him!! read more

What a joke this place is! Tried selling my friend a car without a title. Need $100 down to hold car, 3 weeks go by no title, tried getting $100 back, have to wait 4 weeks to get it. read more

I wish I could give this place a 0 star review. We brought our car to have tires changed, inspection, and free oil change because we bought the car here. Car wouldn't pass inspection without new tires. We brought the wrong tires with us, and before they had started work they told us that, and we said, okay just the oil change then and we will come back with the right tires. Upon picking the car up, we were charged for an inspection and an oil change, and on top of that, our inspection sticker was ripped off. We asked to speak with the manager who didn't understand why we were upset, and couldn't form complete sentences. He became so angry at us that he was yelling at us in the lobby (very embarrassing) and continued to throw our bill on the ground and say "everyone always wants something for nothing, just don't pay then". I will say we were more than willing to pay- we just wanted to know why this was done after we asked that it not be done. Full disclosure- this was three years ago and I'm still mortified of the situation and how embarrassing it was. Worst customer service ever. read more

Their Sales are only as good as the Person meeting with you ... the first not so great... the 2nd knew the product line and customer-oriented but watch out for the pricing and deal ... will not return read more

Last time I was there I paid $400 for a $13.00 part. I called three days ago and left a message with service and no call back.... Exactly like the last time I tried and left a message. Customer service is a joke with this dealership! Called two more times in the last two days and it went right to voicemail multiple times a day. Only reason I go to this dealer is because it's an hour from the Vision I bought the car from on ridge road. read more

I have no encounter with the sales department and can't comment about it but I can say from experiences that the service department is top notch. I am from out of town and was passing through area when service light came up. The place was busy but the manager took care of me the same day. The waiting area is very accommodating with charging station for my computer and phones, wi-fi, private booth to work, snacks, beverages etc. The service manager kept me updated regularly on the status of my car in the shop. After 2 hours the mechanic found the problem from an electrical part that they do not have in store and have to order it. The manager offer to lend me a new car (812 miles on odometer!) to continue on my trip while they order the part and replace it. I was concerned about having to pay for mileage and highway toll as I had an RZ Pass in my car but the manager told me he would take care of it anh I need not worry. A week later I came back and my car is ready. It even had a washing and cleaning inside out so it looked like brand new. And I did not have to pay a dime because my car was still under warranty from Hyundai. I even received a follow up call and email checking up on the status of my car repair and thanking me for doing business with them. From now on you bet I will bring my car to this Vision Hyundai for services. read more

We were looking to buy a Kona a few months ago. The payments they quoted after the test drive drive didn't make sense and after sending the sales rep back to the manager several times it turned out that they increased the sticker price by $1000 because "it was the last Kona on the lot". We just got up and left. $1000 bucks over sticker for a Hyundai? I'm not sure in what universe I'd pay over sticker for a Hyundai. Zero stars from us but that's not possible. Needless to say that we'll never set foot in a Hyundai or Vision dealership again. read more

Hyundai's terrible Customer Service and Buy back process. Back in May I did my research and I decided purchased a new 2022 Hyundai Santa Fe PHEV (Plug in Hybrid Electric Vehicle) it had the best of both worlds running gas and electric combined. It was a great vehicle when it worked, getting between 75-100 mpg using gas and electric. I started having problems with the vehicle the first month, I was getting check engine lights for transmission and low battery warning all the time. I took it to the dealership and explained what was happening, they were great as always. At that time they thought they diagnosed what was happening and fixed it , they said not to worry. But the issues kept happening and happening, in the 6 moths (May-October) I had the vehicle it had gotten 14 check engine light warning and the vehicle died on me on 3 occasions, twice while driving and once at work. On October 24th 2022 I had it towed from work to the dealership because once again it died, I called Hyundai Customer Care and said enough is enough I need a new vehicle this has serious safety issues this can't keep happening. On December 1st almost two (2) months later and whiteout the vehicle for those 2 months. Hyundai customer care made a decision we're going to buy the vehicle back and reimburse me for the rental vehicle I had and all the car payment a total of 7 at the time. Around that time I finally received a loaner from the Hyundai of Canandaigua, I really appreciated there efforts in helping me out. All I ever wanted was a 1 for 1 replacement for the vehicle , I really loved the vehicle when it worked and because I drive 100+ a day for work and Military along with driving my 3 Boys around it was perfect getting the great gas mileage. Once the decision on the 1st of December was made my case (#20660340) was sent to Cedrick Hill with the Auto solutions team, it was explained to me on December 5th in writing once I sent him all the necessary documents (the 7 car payments, the registration, the financial paperwork when purchasing, and reimbursement for rental vehicles along with a 30 Day pay off) the process would be quick. I sent everything to him the next day, I waited about a week to check with him to see how everything was going. At that time he said "Let me check my email" I hadn't had my vehicle for 3 months now and the paperwork was time sensitive I couldn't believe he hadn't looked in a week. He said it looks good I'll have an offer soon, days and days go by. I sent multiple emails looking for updates and called on several occasions going to voicemail either out of the office or busy on another call or working at home. I never received an email or a phone call back for 30 days. Until I called Hyundai Customer Care to complain about the terrible customer service, by that time I had already sent him another 30 day payoff and the paperwork for the additional car payment because it went over the initial 30 days and wouldn't be correct . He finally sent me an offer letter January 14 2023 more than 30 days after the initial request and a couple days after the phone call to Hyundai. The offer was incorrect of course, it had several discrepancies, the payoff was incorrect, the total amount of car payment was incorrect, the mileage was incorrect and the renal car reimbursement was missing. It was extremely frustrating because he had sent all the paperwork already and everything was still incorrect. I notified him by email and by phone that it was incorrect, I resubmitted the documents again to him the car payments, the rental car reimbursement and a new 30 Day pay off good until 19 February 2023 to include paperwork from the dealership. On January 25th after many phone calls and emails I received another offer and it was still incorrect!! I guess nobody proof reads them before sending them out, the calculations didn't add up for the total amount of car payment and the rental car was still missing. I again called him and emailed him that day with my issues, it's now February 1st. I have not heard from Cedrick Hill since then on my case (#20660340) it's been 2 months since he received my case and 5 months without the 2022 Hyundai Santa Fe PHEV now. I have gone without the vehicle for as long as I have had it at this point, I have emailed him and called him many times with no response. I'm really disappointed with the whole process and lack of customer service, I try feel as if I'm getting blown off at this point. How busy can one truly be to not respond for weeks at a time, I have to deal with this every day and it's becoming extremely exhausting. I'm working every day, going to the military (over 23 years in the Army now) and taking care of 3 boys. My suggestion to everyone get a layer it's not worth the headache trying to do it on your own, I did find out the fees from the layer can be reimbursed. hopefully this gets settled so I can move on and purchase another vehicle. Respectfully Joseph read more

This place doesn't even deserve a 1 star rating. After several attempts to get them to stop harassing me via email, text message and phone calls it still happens and this has gone on for several years now. Yes I know several years and they still continue I guess I grew numb to it but it's finally annoyed me enough to write this review. This must be the only Avenue I have left because the staff at this said dealership must not want to be bothered with rectifying the situation at hand. Because the times I've called and complained for them to stop I get somebody rude and they end up hanging up on me but not before saying I'm busy with actual customers. I understand why here on Yelp this "dealership" is a 2 1/2 star rating place. I DO NOT RECOMMEND THIS PLACE AT ALL read more

By far the best Hyundai dealership in the Rochester area! The service department is fantastic and you can't beat free oil changes. I have had nothing but pleasant experiences here when I first bought my car and when bringing it in for service. Highly recommend this dealership to anyone looking for a Hyundai! read more

This has been by far the worst experience I've had with a dealership. From communicating by phone with the sales person who didn't work with me for anything I asked for and claimed vehicles, that are now still on the lot, were not available to not even going over the lease terms with me at signing. They just wanted me in and out, and I believe forced me to take a lemon because they knew I didn't live in the area and wouldn't be a problem. When I left the dealership my tires started losing pressure and the foot wells were covered in grass. Yes, they gave me a dirty, brand new car to leave in. I dealt with everything myself, to avoid further contact with the lackluster staff. They take no pride in their work nor do they take it seriously that people are working hard for their money and spending thousands at their business which shouldn't be taken lightly, especially with the current economy. It's been 4 months now since I got my lease. The dealer misreported the date that I dropped my old vehicle off, and Hyundai motor finance tried to charge me $1000.00, negating my loyalty credit and waiver of the turn in fee because they weren't aware I had ended one lease and left my car to begin a new lease. After spending an hour on the phone I got it resolved. However, since the dealer used the wrong address on the paperwork, I didn't receive this bill, which should have never become a bill, and it harmed my credit. The final icing on the cake today was my car stalling. A 2020 car that's been driven for four months, now doesn't run, and I'm stuck without a car trying to find a local dealership in NYC during covid so I can ensure everything is covered under warranty. Avoid this dealer, there are plenty of Hyundai dealers around Rochester and the surrounding areas that will take your money and patronage seriously. This business is shameful. read more

BUYER BEWARE!!! I have been an ongoing customer of Vision Hyundai Canandaigua for over 20 years now. I have purchased at least 7 new or used vehicles from them in this time. Because of this, I felt confident sending my 19 year old daughter here to buy her first new vehicle. Unfortunately, this dealership took FULL ADVANTAGE of her and CHANGED THE PRICE of the vehicle from the sticker price that she thought she was purchasing it for. A Kona with a sticker price of $27,935 suddenly became $30,291.68 before tax and fees and unfortunately she didn't know better to question it. And from the other review I just read this seems to be a common practice here. I will never buy from ANY Vision dealership again. In fact, my Palisade Calligraphy that just hit a year old can't be traded in fast enough to show how disgusted I am with these crooks. read more

Unwilling to honor any warranty on my car for the water in the headlight immediately after purchase. Paid over 3k for an extended warranty and was lied to the whole way thru the purchase. Shame on you vision. You've lost a loyal repeat customer. This is the last time we buy a vehicle from you after the way we were talked down to and treated. read more

Vision Hyundai Canandaigua - Car Dealers Near Me - Canandaigua, New York

Absolutely disgraceful service and not follow through on promises. Told me a car was available and 20 minutes later was not even on site. A straight Lied. The advertisements are all misleading and the competitions a rip off. read more

I do not recommend this dealership. Customer service is awful. The service manager was rude and nasty. He kept talking over me while we were on the phone. The service department clearly doesn't care if their customers are satisfied!! Definitely lost my business. I will never buy or recommend Vision Hyundai again. read more

My experience with Hyundai was excellent, the person's I talked to over the phone were extremely friendly and answered all my questions .My engine head seized and in 2 weeks was replaced.I will always return to Hyundai and always recommend them to family and friends. read more

What a bunch of crooks I thought maybe for a minute I could trust the one sales me boy was I wrong, they told me one thing then when I came back to purchase a new car I got a whole other story, the floor manager is a full out fake this guy is awfu, never again, I went to another dealer and got exactly what I wanted and was treated with respect. VISION YOU SUCK ! read more

Was visiting my daughter and my sun roof on my 2008 Veracruz stayed stuck in the open position. Unfortunately with rain on the way and still more days left in my visit, it was imperative to get it fixed. Drove into this dealership unannounced & asked if there was a way for them to help get it closed. They were so very accommodating and immediately tried to help even thought it was a busy Friday. The guys were respectful kind and fully understood the urgency in helping me even though I was just visiting the area. Within an hour's time they managed to take apart the headliner of my car find the issue, get the sunroof closed and send me on my way. The only cost was an hour of labor & well worth my piece of mind. Thank you to the service crew at Hyundai Canandaigua !! You helped me in a jam and I truly appreciated it! By the way my daughter also uses this dealership for her Santa Fe whenever she needs something done from inspections to oil changes. And tells me they do right by her as well!! Your management team and dealership owner should be very proud of your team !! read more

I really can't say enough about my experience here. They were awesome! From Aaron the salesperson to Taylor who had us sign all our documents to the GM. Bought a vehicle we were searching for from Vision Hyundai of Canandaigua. The negotiating process took about 2 minutes and they agreed to my price and allowance of my trade in. Obviously they made money, but we got a fair deal. They were busy so they told us to go to lunch and they'd have all the paperwork done and ready to sign and take delivery of the car in 2 hours. We returned, signed papers and were on our way. Great! Returned home to find the figure on the contract was not right. Text Aaron the next morning and he responded immediately. He said he checked with the GM and in fact they did make a mistake. We headed back up with our title and extra key to our trade. The GM met us and told us that he'd refill our car with gas because of the extra trip. Taylor had a call back from another bank from the previous day and redid the contract with a better rate and lower payment without even asking. All in all a great experience. Quick, professional, super friendly and would highly recommend Hyundai of Canandaigua to anyone looking to buy, sell or trade their vehicle. Thanks again! read more

Eddie from the dealership was rude and could be heard talking about me poorly to his coworkers before he finished putting the phone on hold. Not a great feeling. Also their covid practices left me feeling a bit unsafe. read more

I brought my car in for 3 recall repairs. When I went to pick up my car (no phone call), I was told that it was leaking oil and that I should not drive it. I left it over night for them to determine, the next day, where the leak was coming from. They said that I needed a repair that would cost almost $1800.... The engine is less than two years old. After several hours of stress and phone calls, I was asked to bring my car to Vision Henrietta. They have fixed the car for under $200. I can't say enough good things about Vision Henrietta, but I will never return to the Canandaigua location. Either totally inept or complete scammers. read more

Five Stars for Ignis!!! I recently purchased a car from Vision Hyundai of Canandaigua and had a great experience! Buying a car can be stressful but their Sales Consultant, Ignis made the entire process seamless and not stressful at all!! His customer service is top notch! The customer service of all of the staff that I encountered was the best! If you are looking for a car, please go to Vision Hyundai of Canandaigua, you will not be disappointed! The above review for Ignis stands. However, my most recent experience (a month after my car purchase), with Joe was quite the opposite. I called with a concern regarding the title of my car. I explained the concern which was a paperwork issue on their end. I was polite during our conversation as I as I realize that being nasty or rude does not serve anyone well. Joe became rude, asked me if I read my paperwork and literally said "you are an adult aren't you?" He clearly did not want to solve the problem, he only wanted to be rude and right. I WILL NEVER PURCHASE A VEHICLE FROM THEM AGAIN as customer service should not end after the car purchase. I will however purchase a vehicle from Ignis should he ever leave Vision Hyundai. I will not be surprised if their response to this review is to blame me for their paperwork error. read more

Absolutely the worst car buying experience of my life. I've never been treated more poorly anywhere. If there was zero or negative stars I would have done that. Good luck if you're buying here!! I'd make sure whatever you're told is in writing! read more

This is my second Hyundai from Vision and I couldn't be happier. The Genesis Coupe is incredible and the sales team was awesome to deal with. The service team provide free oil changes and checkups and have always treated both cars wonderfully. They go above and far beyond in just regular service and take the time to point out any unusual issues to make sure your car runs in tip top shape. read more

Vision Hyundai Canandaigua - My Incredibly fast Genesis Coupe! - Car Dealers Near Me - Canandaigua, New York

As part of being in an 8 year loyal Vision Hyundai family, I returned again to see one of my highly respectable long time friend, Fast Eddie! Not only was he better at his sales game with the answers I needed to make a decision and rather quickly but flawless in his no non sense sales pitch. I was trading in 2 vehicles and wanted the best bang for my buck, considering Vision was advertising they needed more inventory and would give thousands more just for a curbside 10 minute appraisal. When the marketing strategy could potentially curb my appeal and make a better decision for my financial future... you definitely roll the dice! I wasn't overly impressed considering my 2 vehicles were in mint condition, non smoking, up to date with maintenance and needless to say many bells and whistles that still tooted their shiny horns. Basically I got the KBB value with 2 cars...hence one being a 2014 Hyundai Sonata GLS PZEV with 56k on it... still under their factory warranty. The 2011 Subaru Legacy Limited w 117k only had 1 prior owner and no pets or smoking... 2 sweet rides + 1 Curbside appraisal = well come on down (Bob Barker voice) When I rolled into Vision for the last time in the Subaru I knew there was going to be something on the lot that will help the appease my open mindset and UPGRADE into a reliable, safe and affordable car. Perhaps NEW?? Well, Well, Well I am astounded to say that the 2021 KONA is now what Im rolling in and couldnt be more happier that Eddie was there to help me exactly 8 YEARS LATER to the day I bought my first 08 Hyundai Sonata and that car Y'ALL is still touring around town with 200k on it. In the end of it all, I knew revisiting Hyundai was the excellent choice for me and their cars are amazing to maintain and affordable! And needless to say working with Eddie was my better choice, if not my #1 choice. THANK YOU THANK YOU #20MILESOFFTHELOT #FASTEDDIEREADY #VISIONHYUNDAI read more

I took my 2008 Hyundai Tucson in for and oil change and got the bad news that there was some repairs that need to be done for my car to pass inspection. When my father heard this he decided to get a different vehicle. Alex Illes was the sales consultant that helped us find a new vehicle. He was amazing! Buying a new car was unexpected and unavoidable but Alex was so helpful! He knew exactly what we were looking for after we explained what we were looking for. I am a person who doesnt like to go out and be around people- I suffer from severe panic attacks and the way Alex dealt with us put me completely at ease! At first we were interested in a used car but after researching that used car we decided (at three in the morning we sent Alex a text message) that we didnt want that used car. He contacted us the next day and said that he might have a new car that we might be interested in. Long story short we ended up buying a 2022 Hyundai Tucson. I love this car! Its like Alex knew exactly what we were looking for!!! I love this new car! And Alex Illes was so professional and wasnt pushy about what car to buy- I definitely recommend Alex Illes as a sales consultant if you are looking for a new or used vehicle from the vision Hyundai dealership located in canandaigua new york. THANK YOU ALEX!!!!!! read more

I brought my 2011 Elantra with 54,578 miles on it, (had purchased new from Vision) looking to buy a new vehicle based on a special offer received in the mail (an $8,000 rebate). That proved to have too many provisions on it involving buying a 2016 "new" Sonata that had 9,330 miles on it (used for customers needing to borrow a car). Bottom line was they valued my lovely car at $4,000! Why because they said it showed a deer accident and would never be able to be sold. I'm a 70-year old woman, can you see where this is going? I let them talk me into a lease that I could afford, using my car as downpayment. Now my car is listed for $10,491. Over $6,000 more than they gave me for it. Watch out ladies, they don't respect us. Apparently the old story of auto dealerships deliberately going after older women is true. I feel really soiled after this experience. read more

Well...this is the second vehicle I have purchased from them. I feel that I got a great deal on this car but have been screwed royally on a needed repair that is not my fault. It had a faulty brake caliper from the beginning that I was not aware of. The caliper chewed up the rotor. They want me to pay for a rotor and brake job when THEY sold me a car with faulty brakes. And on top of that I have to spend money on a lawyer which I can't afford. I am a disabled Veteran living on a limited income. THANKS FOR THE ROYAL SCREWING VISION HYUNDAI. read more

So far, so GREAT! I purchased a new-to-me 2011 Hyundai Elantra from Vision Hyundai Canandaigua in May 2016. My sales person, Chris, was awesome. He took lots of time showing me cars, was patient and answered alllll my questions, and I test drove three cars. I ended up choosing my 2011, and even got a small deal on the price. I was also handed two cards for 6 FREE oil changes from Vision Hyundai, which was an unexpected, pleasant surprise. I had my first oil change last weekend, and the excellent, friendly, efficient service continued with that too. THANK YOU! read more