Terrible service. Terrible professionalism. Staff are not willing to help with insurance.read more

Great selection of frames. I ended up getting the eye exam at this location. The process was…read morethorough and the optometrist communicated well. I ended up getting my frames at the Mequon location because this one was closed on 12/30 (and I wanted to use my insurance) due to Omricon. While the frame selection was smaller at Mequon, the staff was very helpful and I found a pair. They delivered the glasses to this location. There was a mixup in the lab and they returned an empty frame so it took longer than it should have.

I would just like to share i never in all my 49 years of life knew it was so much about the quality…read moreof lenses and frames until i met with Risha at Wisconsin Vision Ill just say I CAN SEE CLEARLY NOW THANKS!!!

I just had the best experience picking out glasses! Risha was very helpful finding a pair of…read moreglasses that were just perfect for me. She was very patient and fun to work with! She made a sometimes tedious decision fun and easy. I told Risha what I look for and with her knowledge of her inventory she was able to pull out several that were perfect! Risha even helped me with the decision and I feel that I got the perfect glasses for me!!

Excellent customer service and extremely detailed post exam explanation. Getting used to…read moreprogressive lenses is a change that takes some getting used to. I was so impressed with the amount of time spent so I really felt comfortable. I also had been getting exams at Americas Best and the optometrist at Walmart was more thorough and I ended up getting contacts and glasses with prescriptions that really allow me to see so much clearer.

I called ahead of time to find out how much a 90 day supply of Dailies Total 1 contacts were and…read morewas told over the phone that they were $60. Later that day I went into the store to purchase them. I waited for around 30 minutes for the clerk to finish up a transaction with an older couple. When she got to me, she pulled up a totally different price $94, which was significantly higher than what the person over the phone told me. The whole reason I called ahead of time was to save time! Instead I wasted my time in this Walmart. The clerk would not give it to me for this price, I then asked her if she would price match. She said yes, I found the same contacts on the walmart site for $50... she phoned 3 other walmarts before deciding she was going to talk to a manager later. She called me back two days later and said they could not offer it for anything else than $94. So total 1.5 hrs wasted for nothing!

Great doctor and care experience. Dialed in my prescription and very patient with trying multiple…read morecontact types to get the right feel (if you use contacts, you know!) Good technology and solid frame selection as well.

We've been with Lake Country for about 3 years and have seen all of the doctors in the practice…read more Everyone is kind and knowledgeable and explains diagnoses clearly. I've got 4 kids, ages 3-14 and the docs and staff are always patient and thorough. Reception staff is quick and friendly. The optical team is amazing and have helped me navigate benefits when my kids have lost or broken glasses. They've treated our family for everything from ocular migraines to eye injuries to my kindergartener's astigmatism. Highly recommend the team in Hartland!

My family has been going to Brookfield Vision for years and see both Dr. Tran and Dr. Varner…read more The doctors, office staff and all assistants are very knowledgeable, welcoming, and friendly. They have state of the art equipment (the digital photographs of our eyes are incredible!) and a large selection of eyeglass frames and contacts. I tell all my friends and family about Brookfield Vision. One of our family members had an eye emergency that could have led to a complete loss of vision. Dr. Varner worked her in, evaluated her and referred her on - he saved her vision. I have complete confidence and trust in their care. Amazing place!

What a wonderful experience! Brandi was so personable and kind. She made everything comfortable…read more Dr. Varner was thorough and did not rush. Made me feel like he had all the time in the world to get everything just right. Even the lovely lady that checked me out was friendly and easy.

I've been going her for years and Dr.'s Hansen and Bell run a great office…read more Their staff is always willing to work around my schedule for an appointment. I think their frame prices are fair and their selection is great. When I inquired about prescription sun glasses, they said that they are expensive so I should consider Maui Jim sunglasses with readers instead, to save a few bucks. (I didn't even know they existed). I can stop by the office when they are open and drop off my glasses (even if they are sometimes in pieces), and they are fixed (or put back together) in a jiffy. This is a great, local neighborhood business and I will continue to be a loyal patient!

My wife and I have been clients/patients here for decades, since it was Burleigh Vision Ctr…read more Outstanding care and service. The doctors are excellent and the staff is very professional in all respects. We've never been disappointed.

For selection and service, Premier Vision is far and away the BEST!! My wife and I recently…read morepurchased two pairs of glasses each and couldn't be happier with the product lines. The sales staff is knowledgable and takes the time to suggest and provide the customer with specific styles that reflect use and fashion sense. In pariticular Jeremy H., on the sales staff, has an innate sense of just what styles will work best for you. We shop for frames regularly during travels to NYC, Miami and the LA area - for selection and service, Premier Vision tops our list! Bill T. and Carla W.

My family and I have been customers of Premier Vision, Fox Point, for several years and as such…read morehave had eye examinations and purchased glasses and contact lenses on several occasions. Everyone there is friendly as well as professional and knowledgeable. As with any business, sometimes "glitches" can occur. How the staff responds to these situations is what separates the superior business from the average or less-than-average. I also understand that you can't please everyone 100% of the time (especially those who may have overly high expectations). From my own recent experience, I can honestly say that the staff, doctor, manager, counter and sales personnel at Premier Vision of Fox Point truly believe in and practice top notch customer service. They cheerfully met my expectations in a more than timely manner. Get the best, you deserve it!

Had an appointment 6 weeks ago which went fine. Paid for a contacts fitting at the appointment and…read morewas told contacts would be there in about 2 weeks. After 4 weeks with no communication I stopped in and inquired about them and was told they were never ordered but they would be expedited so I should hear from them very soon. I waited another 2 weeks and had no communication. I called and was told the contacts were there. I asked why there was no communication and I was told Costco never told them they were in (it might be because I was polite when inquiring about delays, but I would think when a service provider mistakenly doesn't give good service they would continually check to make up for it). I will go to my fitting and then look for another eye care facility.

I visited Costco in New Berlin, WI on W. Grange Avenue today…read more I arrived at the Eye Care area of the warehouse 10 minutes early. Inside the room I was provided a short form to fill out. After that - a portion of the eye exam began. Next, the Doctor introduced himself, asked questions, and began his portion of the exam. I was a bit nervous because I do not do well when rushed, or instructions are not clear. I found Dr. Bradley Schuster to be a breath of fresh air. He was clear, calm, very patient, and his remarks during the testing were supportive and calming. He was very thorough. He found a few abnormalities with my eyes and explained the issues, and next steps. My husband was impressed with the Doctor's demeanor, and professionalism. I would personally recommend Dr. Bradley Schuster to anyone, but especially to a person who is not accustomed to getting an eye exam. The quality of his staff, and care was outstanding.