My family has been with Dr Walters for nearly 30 years! He and his staff are caring and…read moreprofessional and are willing to go the distance to help you get the best vision possible!

Overall a very bad experience and I'm thankful I've found quality care elsewhere. The reasons for…read moremy 1 star rating are as follows: Dr. Walters misdiagnosed me, is illegally withholding medical records, thinks 8 weeks is a legitimate time frame to return phone calls, and is overall very rude and unprofessional. It is my assumption he is withholding my medical records and the office notes because they are incomplete and substantiate my claim of a misdiagnosis. Not only is withholding my medical records a HIPAA violation, it's not representative of a legitimate medical practice. I have made several requests both verbally and in writing for my records AND THE NOTES. If my Medicare and HIPPA violation complaints don't get their attention, perhaps a subpoena will. Dr Walters claims his standard time frame of 8 weeks to return phone calls is completely reasonable. This is absolutely absurd. Not only have I worked at several reputable medical practices, but I often have to reach out to various medical practices regarding myself, children, and wife. I have yet to come across anywhere else that its not SOP to return phone calls within 24 hours on a business day. At most legitimate medical practices 24-48 hours is the standard. When I dared to very nicely bring these issues to Dr Walters attention, he told me that I should be nicer to people who have "carried" me. I asked him what he meant by this statement and he did not care to elaborate. These items I spoke to him in a completely flat and emotionless tone. I still don't know what he meant by "carried you" since he hasn't even done the bare minimum, yet the billing system seems to always be working just fine. Finally, the parking lot, waiting area, reception area, bathrooms, and diagnostic area, were ALL very dirty and unkept. I'm sure if you have simple needs for something like near or far sighted correction, and you are willing to put up with the above, then go ahead and take your chances. Otherwise if you have low vision I strongly recommend you avoid this place for your own health and safety.

I have been going to Delafield vision since I was young. Dr. Johnson always provides exceptional…read moreservice and is more than willing to help. The front desk staff is always friendly and have always provided help when asked and I have always gotten my glasses quickly.

I have been here three times. The first time I just stopped because I felt there was something in…read moremy eye. Just a little irritation that wouldn't go away. I was not a patient. She looked and found an ingrown eye lash. Corrected the issue and didn't charge me. Since then, my husband and I have both gone for eye exams and glasses. Friendly service, normal type of eye exam. Standard pricing. We would recommend it.

For selection and service, Premier Vision is far and away the BEST!! My wife and I recently…read morepurchased two pairs of glasses each and couldn't be happier with the product lines. The sales staff is knowledgable and takes the time to suggest and provide the customer with specific styles that reflect use and fashion sense. In pariticular Jeremy H., on the sales staff, has an innate sense of just what styles will work best for you. We shop for frames regularly during travels to NYC, Miami and the LA area - for selection and service, Premier Vision tops our list! Bill T. and Carla W.

My family and I have been customers of Premier Vision, Fox Point, for several years and as such…read morehave had eye examinations and purchased glasses and contact lenses on several occasions. Everyone there is friendly as well as professional and knowledgeable. As with any business, sometimes "glitches" can occur. How the staff responds to these situations is what separates the superior business from the average or less-than-average. I also understand that you can't please everyone 100% of the time (especially those who may have overly high expectations). From my own recent experience, I can honestly say that the staff, doctor, manager, counter and sales personnel at Premier Vision of Fox Point truly believe in and practice top notch customer service. They cheerfully met my expectations in a more than timely manner. Get the best, you deserve it!

I was skeptical about the virtual exam and disappointed that my previous optometrist had left, but…read moreI had a great experience. The staff were friendly, flexible and communicated well. The virtual exam went well and helped provide the flexibility I needed for my schedule. I've been a Shopko patient for over 30 years and they continue to innovate and make the experience better!

Douglas, the GMT at Shopko On 1166 W. Sunset Drive suite F100 Waukesha was just amazing. I couldn't…read moretell you how helpful and generous with his time he was just wanted to give him a shout out thank you and have a good day.

Dr. Heather is one of the most caring medical professionals you will ever have the pleasure to…read moreknow. Thorough, friendly, caring.

I've been going here over 12 years and I'm still as pleased with them as I was in the beginning…read more My children, ranging from age 4 through 12 also go here and they love it too! I'm always spoken to and treated with the utmost respect and regardless of any problems I have with my glasses, they always find a prompt & appropriate solution. Also, they have never pushed me or my family into purchasing glasses or contacts that we didn't want or need like so many other optical shops around town. I highly recommend Eyesite Vision in New Berlin!

I always enjoy my visit when coming here and find everyone kind, helpful, & respectful! Dr Jeremy…read moreis amazing and I highly recommend seeing him for your next eye visit. I want to especially thank Carley S and Pam for helping me find the perfect pair of glasses. Pam took the time to carefully select a brand in my budget. She also helped me confident in finding a pair that fit my personality. Carley is always a Joy to see! She is so helpful and answers all my annoying questions about insurance. She helped me select a new brand while providing exceptional service!

Great Great experience, and I hate going to the eye Dr! Usually so painful--picking out glasses…read more Amorette was so helpful in helping me get exactly what I wanted!

Great doctor and care experience. Dialed in my prescription and very patient with trying multiple…read morecontact types to get the right feel (if you use contacts, you know!) Good technology and solid frame selection as well.

We've been with Lake Country for about 3 years and have seen all of the doctors in the practice…read more Everyone is kind and knowledgeable and explains diagnoses clearly. I've got 4 kids, ages 3-14 and the docs and staff are always patient and thorough. Reception staff is quick and friendly. The optical team is amazing and have helped me navigate benefits when my kids have lost or broken glasses. They've treated our family for everything from ocular migraines to eye injuries to my kindergartener's astigmatism. Highly recommend the team in Hartland!

Terrible service. Terrible professionalism. Staff are not willing to help with insurance.read more

Great selection of frames. I ended up getting the eye exam at this location. The process was…read morethorough and the optometrist communicated well. I ended up getting my frames at the Mequon location because this one was closed on 12/30 (and I wanted to use my insurance) due to Omricon. While the frame selection was smaller at Mequon, the staff was very helpful and I found a pair. They delivered the glasses to this location. There was a mixup in the lab and they returned an empty frame so it took longer than it should have.