Lucky me! The Hallmark is living up to its new name by adding a great new look! And they are…read morekeeping everything else in place that is already as good as it gets. I have lived here on Lake Shore Drive for almost eight years now. A handsome building, at a desirable location with a fabulous view! Management has always been highly qualified, kind and caring. Our new Grace Management's focus is for all of our residents to enjoy the true essence of gracious living. Our lives have already been enhanced in many wonderful ways. This great location seems to attract residents who are well educated, well traveled, and interesting. And those of us who aren't that fortunate - are treated as equals. I couldn't ask for a nicer environment. It never feels lonely. It's a wonderful life!

My mother has been a resident at The Hallmark for five years. No place is perfect and this is NOT…read morethe place to choose if your parent needs true assisted living. What I like about it is that the focus is on LIVING, not dying. The place is beautifully appointed with one-bedroom apartments that average about 650 sq. ft. There are lots of activities, from traditional Bingo to News & Views lectures, concerts, theme parties, movie nights and more. It's right next to Providence St. Joseph Hospital for medical emergencies. The dining room is lovely but the food isn't all that great. Like I said, little complaints but all in all, I think this senior facility is about as good as it gets.

Finally people who get it!!!…read more Words can not begin to express how grateful I am for your service to have to peace of mind while away as you are assist my most prized possession -my parents is INVALUABLE. I recommend you often to others who I encounter with similar needs and extol the benefits of your services. A+ Thank you 70 times over: Ruthie, Jonathan & Jonathan et al.

Provides quality care for their clients. The whole staff and management are wonderful to work with,…read morecompassionate, and go above and beyond as caregivers.

SHS has always provided quality care for us. They are responsive and dedicated to helping with…read moreevery situation needed. I do recommend them. Sylvi the manager is a doll & very pleasant to work with.

First of all, note that I almost never give 5-star ratings, and my mom & I only used this agency…read morefor a short time, until a vacancy opened up for her in rehab. (Sorry to break your 5-star streak, Sylvie!) The cost is reasonable, and the shift hours are more flexible than other home help agencies. Sylvie was always responsive to any question or concern. When I contacted her with an urgent need for 24-hour care on short notice, she made a herculean effort to fill all the time slots, and came through for us. The agency seems to be highly selective in the caregivers they choose. Not only were the helpers generally more experienced than one finds in other agencies, they also appeared to be well-trained, resourceful, and highly intelligent. My mother has a long history of hostility toward home caregivers, and she did not like all of these caregivers either (although she did click with one of them, and there were a few others she probably could have come to like, given more time). However, I found all of them extremely kind, competent, and capable. My only issue was that some of them did leave a bit of a mess behind and disturbed my mom's impeccable arrangements of linens and other belongings somewhat. A minor matter, and partly my fault, for not leaving better instructions on how to find what they needed. Highly recommended.

I had a great experience working with Sofia at Crossroads Speech & Occupational Therapy. From the…read morevery first session, Sofia was professional, patient, and incredibly knowledgeable. She made the entire speech therapy process feel comfortable and encouraging, which made a huge difference in my progress. Sofia took the time to truly understand my goals and tailored each session to my specific needs. She explained techniques clearly, provided helpful exercises to practice outside of sessions, and always celebrated progress, no matter how small. Her supportive and positive approach kept me motivated and confident. I saw real improvement thanks to her guidance, and I genuinely looked forward to each appointment. If you're looking for a skilled, compassionate, and dedicated speech therapist, I highly recommend Sofia and the team at Crossroads Speech & Occupational Therapy.

Lino started Speech Therapy through Early Intervention in January 2025. At that time, he was using…read moresingle words, able to name pictures here and there, but couldn't even say "help" when I could see he was asking for it in his own way. His patience was short, which made communication tough. He also had delays with motor skills. He could hold utensils and knew they were for eating--he would bring them to his mouth--but he wasn't able to hold them strongly or in the correct way. After months of practice and support, he's now using utensils just fine, and I'm so proud of how far he's come. He began receiving Speech Therapy-Grace, Occupational Therapy-Madelyn, and Developmental Therapy-Shirley once a week. After 8 months of consistent therapy, the progress has been incredible. Lino is now able to make sentences, loves to sing, and can clearly say what he wants. His play skills have also grown--he enjoys playing with others and now involves people around him, which has been wonderful to see. We are especially grateful to his therapist, who has shown how much they truly care about Lino. The patience, dedication, and encouragement they've given him (and us as parents) mean so much. They don't just teach--they celebrate every small win with us, and that has made all the difference. Looking back, it's amazing to see how much progress he has made, and we are deeply thankful for the team who has supported him every step of the way.

Now known as Open Arms, they provided me with invaluable assistance in bathing, dressing, and…read moreoverall personal hygiene.

From the owner: Concierge Care is a reputable home care services company specializing in senior care across the…read moreGreater Chicago area. Founded by Dr. Ken Breger, Concierge Care is rooted upon trust, service and compassion and has a mission to make people’s lives better – evident in everything they do. Dr. Breger, along with partners, Mike Robinson and Jim Wong, strive to fulfill their two-pronged vision of being the most trusted home care company for families and the employer of choice for all caregivers.

Brookdale Lakeview has provided a safe, appreciative home for my Mom to enjoy as she graciously…read moreages within a new community. This includes her generation and the Boomers. The staff is phenomenal and the residents can be a bit cliquey. Despite this the staff does their best to mingle and mix residents at meals, which is essential for a vision impaired or less able resident. One of my former students, Alex, was able to work as an Art Therapy specialist, and I am grateful to have her among the talented and caring staff.

I have been here 8 months now. People thought I was crazy moving from Florida to Chicago, but the…read morereception I received from the staff here could not have been warmer. Everyone goes above and beyond to be helpful. I can't wait for Covid to be tamed so can get out and see friends, but I can't imagine feeling more at home. I feel very lucky, having picked this place sight unseen.