It is a beautiful home with the entire view of Diamond Bar city. We place my father there, and…read moreJennifer the admin made us feel home. Our family couldn't make it through without the caregiver team there. They have the experience and knowledge. My father is safe in good hands.

Lejenz Home Care is a loving, caring, beautiful and clean residential care facility / Community…read moreHome as the adminstrator, Jennifer likes to call it. My mom lived there from July 2018 until she passed in January 2020. Jennifer is the sweetest administrator, communicates well and is at the home every day. The caregivers took excellent care of my mother who suffered from MS 0- they changed her diapers frequently, spoon fed her, bathed her, talked and laughed with her and loved her. I only know the names of the caregivers who were there towards the end of my mom's stay there - Bina, Matthew and Ernie. My mom loved and cared about them too and was very very happy and comfortable there. My mom always looked happy and clean and warm when we visited her and she never had any complaints on her care. They moved my mom to a private room with a view of the Golf Course due to her high need of care but she loved it and watched TV every day, The other residents at the home were so nice also. One of the best things the home did was have monthly parties for any holidays and birthdays in the month. They prepared a delicious dinner, including Filipino food and invited all their residents' families. My mom had a large family with 3 daughters, 8 grandchildren and 2 great grandchildren but we were all welcome and treated with love whenever we came for either the monthly parties or just to visit. Jennifer and the caregivers had so much love for my mom, attended her service and did not remove her items from her room until our family was ready to get them. They treated her as another family member, not a source of income, I will be forever grateful for my mom's happiness while she stayed there, I highly recommend Lejenz Home Care for your family member. We had a bad experience at another board and care facility in Diamond Bar so I can say Lejenz provides excellent customer service and care.

They are amazing. From the owner, to the caregivers to the scheduler we literally could not have…read moresurvived the needs my 88 year old mother and 92 year old father required at the last minute. They are so organized and supportive. If I could give them 6 starts I would! We will continue to use them indefinitely!

I needed a caregiver to support my mother, who has dementia, for a night to come to an event my…read morebusiness was having. Her caregiver, Bernadette, was excellent. She cared for my mother with compassion and kindness. She treated her with respect and love. She helped my mom eat her food and drink her drinks. Accompanied my mother to the restroom. Assisted her in her walking and transported her to and from the event. I couldn't have asked for more from this service. I had no worries that my mother was cared for while I hosted this dinner. Gold stars for Nightingale Senior Care!

My father passed away 2 months ago, and I feel I must write an update to my original review to show…read morethe impact the Agape nurses made on my father's last days. Excuse me if this review is long, but there are things I feel must be said. My father had 2 nurses visiting him every week for approximately one year. His primary nurse Susan and hygienic nurse Mei. I not only appreciate them for their friendly and professional care, and compassion, the way they interacted with my father returned some dignity that got lost ever since he became very ill. Doctors and nurses at other establishments stopped speaking directly to my father even though his hearing and mind are all there, and they turn to me for all questions and answers. They gave me all the forms and went through our meetings in an almost mechanical manner as if my father wasn't there. It is not their fault, but it broke my heart and felt my dad was slowly robbed of his dignity around medical professionals due to the illness itself. Agape was different from the rest. Susan and Mei both made conversations with my father like familiar friends, asked him questions, and when he was able, had him sign forms. If he can do it himself, why not do it? They built trust and confidence in my father, and he looked forward to their visits every week. Words cannot describe how much I appreciate the staff of Agape Home Health. Thank you!!

Our experience with Agape Home services went from good to disappointment. My mother was…read morehospitalized in January and discharged home with fluid overload in her lungs, edema and heart failure. She had a nurse coming to follow up with her and was on IV treatment at the beginning. She received therapy and was supposed to apply for her DME, walker and shower chair who never arrived. We waited 4 months and nothing. Nurse wouldn't know and that home health will follow up. I never received any single call. We obtain a prescription from mom's PCP after tireless waiting and got it in the same day at a pharmacy. After few months while we were at work, the nurse was still coming once a week and will constantly received all the organic veggies that my mom gave her. We have a garden and is her life and part of her daily routine for years. We didn't know about this until mom will complain to us that she is tired and that the nurse doesn't do much but talk to her about personal life and complained that she didn't have good stuff to eat and wouldn't cook. Seems more like taking advantage of her generosity! We understand the care for patient, but It's not professional from a nurse to receive gifts from her patients, even if the patients insist. Especially from seniors that have other disorders. I reported this to Jessica the administrator and apologized, but sent us another nurse who didn't have her stethoscope, blood pressure cuff or glucose check. Our family is very disappointed with the unprofessional services received by the nurses and the DME that we never got with their help. We will not recommend this home health to friends or family.

So far so good. Everything they said they would do they have followed through on. They are even…read morehelping us get our long term care insurance set up. We have used other agencies and no one else has offered that.

We have a very nice, thoughtful and tidy companion. We appreciate the flexibility of hours. The…read moreoffice staff is also very kind and accommodating.

Lousy company we had an appointment for today for orientation to discuss my needs, and the owner…read morehimself canceled the appointment without discussing it with us they said because they do not provide one day services, but they don't realize we needed it for multiple days not just one day. It was the owner of the company that canceled it. It was his name on the email. I do not recommend this company. They obviously don't care about people that need help. They don't even feel you need an explanation as to why they canceled this company deserves every bad review that they receive.

*NOTE: My updated review is solely for customer service, not the service itself…read more Some weeks after writing my review, I was contacted by both an employee from Oasis as well as the owner Cameron. Both expressed sincere apologies for the missed appointment and explained it was due to simple clerical error. While I have already engaged another in-home care service, it's clear to me that Oasis cares about their reputation and client experience. I appreciated their offers to make the situation right and wanted to reflect their sincere efforts in an updated review.