Where can I possibly begin?! This organization was highly recommended to me by a senior health…read morecare agency. And I am so grateful they did. After a medical condition left my mother unable to walk she ended up in a skilled nursing facility for physical therapy to get her mobile again. Her doctor recommended 24 / 7 care. I called and spoke with Ryan who came out the very next day. We talked in detail about Mom's needs. He was comforting, reassuring, friendly, personable, polite, professional and knowledgeable. He made sure to include my mom in on the conversation. I've been with some people that overlook the patient as it may be easier and faster to converse with whoever might be assisting them. He made sure she knew she was the primary party in this process, listen to her needs and concerns and described in detail what they had to offer. Day nurses were MIRKA and ZARA. Their primary job was to see to Mom's safety as she was pretty much having to learn to walk again. They worked 12 hours shifts. They helped her to get in and out of bed, shower, keep her medications in order, got her meals, and assisted with the dog. They did laundry and changed bed linens. (We made sure not to ask them to do anything outside of the scope of their job description.) They took her vitals throughout the day and assisted with her physical therapy. They logged all that they did for her and noted how she was doing with things and progress she was making. Esmeralda was the night nurse. Also a 12 hour shift. Less to do while a patient is sleeping but she still worked and stayed attentive to Mom. She assisted her with bedtime tasks and checked on her hourly through the night; if Mom made any noises she made sure she was OK. Also logging things through the night. If Mom needed anything - getting to the bathroom, a drink of water - Esmeralda saw to it. She also tidied up anything around the kitchen or living room. All three of these women were kind and compassionate and receptive to Mom's needs. And they possessed all of the qualities noted above for Ryan. They were instrumental in Mom's healing. My hope, naturally, is that Mom won't need this kind of care anymore. But if so I wouldn't hesitate contacting LWHC. I cannot think of enough positive adjectives to describe them. I am forever grateful for them.

The care was excellent. The caregivers were all great. My mother was in good hands…read more They went above and beyond.

I can't say enough kind things about the care our mother is receiving. The staff is loving and…read moreprofessional. The rooms are nice and the staff never lets my mom out of their sight. This is a home. The owner's family and grandchildren often stop by. I feel very good about my precious mom being here.

Would give a 0/5 stars if I could. I called to make some inquiries about this business, and I was…read moreanswered by a front desk lady. After explaining my desire to make inquiries and learn more about this business, I was answered with "You know it's a weekend right? Saturday!" in an outright disrespectful and unprofessional manner. After simply replying "yes" to the lady, she immediately hung up without any say. It is unfortunate that my first impression of this business is childish, unprofessional, and disrespectful to say the least. I simply requested to hear more about what this business has to offer, and I was rudely denied answers to what would have been simple questions by the childish, unprofessional front desk lady who clearly was upset she was working on the weekend. I truly do hope her higher ups see this review, not for the sake of my satisfaction of a negative review, but for future experiences with customers who may potentially deal with an attitude when calling this business. While I wasn't able to get the name of the lady who answered my call, she is clearly leaving a poor representation and impression of what this business consists of and their quality of services.

My nurse was very knowledgeable and skilled and She was also good conversation. This review is…read moremostly for my Nurse. I think the medical professionals there are skilled, but not so much on the administrative side of things. It was kind of difficult to order supplies.

I have had wonderful service from the Nurses Maryann and Jill. They have cared for both my husband…read moreafter surgery 7 days a week and for my mother with multiple issues. When they say they are going to come they show up no issues. They show great concern, are available for questions by text and have aided in the recovery of my husband not getting an infection and in care of my mother with multiple health issues and falls. My mother is 91 and also has bath aide with Yolanda, this has been a huge help to me to have this assistance twice a week and has take some weight off my shoulders. She is so very kind and patient with my mother which is beyond wonderful. We have had Stan for PT for both my husband after surgery and my mom after falls and he is OUTSTANDING, compassionate and keeps my mom laughing which helps her spirit. If we need PT we always request Stan! My reason for only giving 3 instead of 5 is NOT the Nurses, Aides or PT it is SUPPLIES - they take months and I have to purchase supplies out of my own pocket then the supplies show up 2-3 months after ordered and WRONG things come, not even what was ordered. For example my husband had foot surgery and supplies were ordered by Jill, followed up at least 5 times and finally THREE MONTHS later they show up and there are multiple things never ordered in the box. In the meantime to avoid an infection I had to purchase supplies. Our recent order for a fall for my mom Jill placed an order on 07/10 and today is 07/22 - NOTHING - multiple follow ups by Jill and Maryann and still nothing. I am not sure why it takes so long for the supplies that are urgently needed for treatment to stop infections. If it is the company Bryam then SWITCH - but this has been an issue for over a year and is very concerning. I have spent hundreds of dollars purchasing supplies that either show up months later or never show up at all. My insurance is being billed for these supplies, but they show up LATE, if treatment was held off waiting on these supplies my husband could have lost his foot from infection. Bryam has a 1.1 rating which should tell you all you need to know about this company.

I want to express my deepest appreciation for the exceptional care provided by Jasmine Gore. Her…read morekindness, patience, and dedication went far beyond expectations. Whether it was attending to daily needs, offering comfort during difficult moments, or simply being a calm and steady presence, she consistently shows compassion and respect in everything she has done for me. Thank you! Stephen Cullen

Brightstar Home Caregivers were all I hoped and expected when my Husband was severely ill. Their…read morehelp educating, caring , helping around house went above and beyond supporting me at this challenging time. The company never disappointed me, always available and making sure help for us 24 hours a day. The kindness and dependability was much appreciated. I recommend them to anyone looking for quality caregivers Appreciative Clients

They are amazing. From the owner, to the caregivers to the scheduler we literally could not have…read moresurvived the needs my 88 year old mother and 92 year old father required at the last minute. They are so organized and supportive. If I could give them 6 starts I would! We will continue to use them indefinitely!

Caregivers . If your trying to apply. I would not recommend this company to anyone who is looking…read morefor consistent work. Unfortunately, I have had very limited hours and rarely hear from the company regarding available shifts or opportunities. I regret accepting the position and wish I had known this beforehand. If you are looking for reliable and consistent hours, I would recommend exploring other options.

Our family has worked with Nikki and her team at It Takes a Village for nearly two years as my…read moremom's care needs have changed. Nikki and Mandi have been personally involved every step of the way. They have helped us find caregivers who are the right fit for my mom and our family, helped us understand the process as her needs have changed, and have always been there to troubleshoot or find backup support when we need it. They are highly responsive and move quickly when something comes up. Most importantly, we have always felt that Nikki and her team care about our mom as a person, not simply as a client.  Their dedication and attention to detail directly translates into the quality of the caregivers they have found to work with our mom.

My experience with Nikki from "It Takes a Village" was very positive. She was attentive, a great…read morelistener, and very honest throughout our conversation. She took her time to make sure everything was clearly explained and easy to understand. I appreciated her transparency and the way she made me feel comfortable asking questions. Overall, she is very professional and easy to work with. I would recommend her without hesitation.

I've been working here for about 7 months and I've been in this industry for 15+ years. I have…read morenever had as much help and support from my job then I have here with Assistance in Home Care. The office people already know you as a person and always check in to see how everything is going. They listen to your concerns and they help to fix it. They really care about their employees.

I am a current employee here at assistance in home care, all the staff are so kind, friendly, and…read morecaring. They are a responsive and professional employer and prompt when it comes to following up and communicating with me as an employee. This is a great place to work. I enjoy the flexibility of the schedule being able to pick the shifts and times that work best for my life. I also enjoy being able to work in a multicultural setting working with all different types of people and being able to help them with their care and needs. If you wear compassion on your sleeve and care deeply about helping others in a safe, caring environment this may be a great place for you to work and also receive services from.

This is a really great place full of positive optimistic energy emanating from a great group of…read moretruly amazing people working together toward One goal .. Optimum care for their Clients and Employees"! What a Blessing it is to put Ourselves in their hands and to feel Safe and Welcome by Them"!! Gratefully Aida.

Jessica answered all my questions. Very patient. I feel she really cared about her situation…read more Definitely would recommend.