I am writing this review because of the deeply disappointing experience my daughter had while…read moreworking at Brookdale Senior Living. From the very beginning, she was given no proper training or guidance. Instead of being supported, she was belittled and disrespected by her superior, Alex. She endured constant unprofessional behavior, including being talked about, laughed at, and singled out unfairly. No employee deserves to feel discriminated against or humiliated in their workplace, especially in a setting that should be centered on compassion and care for seniors. Brookdale Senior Living failed to provide a respectful, supportive environment. What should have been an opportunity to serve the elderly community turned into a toxic experience. I cannot recommend this facility as a positive place of employment.

We should all be so fortunate as to have such hard working and caring staff taking care of our…read moreelders. It is backbreaking and emotionally exhausting and it makes me sick to death that most of these workers are low income women, young people and women of color who are so underappreciated and devalued in our society. The campus is pretty and the building is in okay condition. It could certainly use an upgrade...new carpets and paint but for the most part it is clean and well managed.

If you're interested in being in an environment where staff caseloads are too overloaded to allow…read morefor meaningful work this is the place! Setting is beautiful but in my experience, drugs were missed in numerous searches, campers routinely left campus, sneaking over the hill at night to have sex or get loaded. Because of their despicably low pay for the wonderful medical and tech staff, turnover is constant. I felt unsafe and when my concerns were voiced, only my incredible case manager, Cindy, advocated for me. I had legitimate threats made against my life by a patient who also sexually harassed and physically chased me and was kicked out. I was not allowed to call the police, and only after having my case manager insist that I be permitted to, I was told by Scott's Valley police stated that "this happens there all the time, they like to handle things internally." Not only that, but the same client was then permitted to join my IOP group. I was then told the only thing I could do was choose to leave. My PTSD which has been under control for years was completely activated and I was dismissed by person after person and felt completely alone and disregarded. I've attached a photo of how they arrange bedding for you if you come down with Covid, which half of the camp had when I was there. Unbelievable and just so so so disappointed in The Camp. Tiffany Baker only cares for her male clients who she embarrassingly flirts with. I was also sexually harassed and groomed by a male tech, and when I came to staff I had no course to rectify it and was made to feel as if it was my fault, while this happened in detox. You will not be respected or considered while here, as you are only a financial gain for this money based endeavor. I cannot stress enough that though there are some EXCELLENT people working at the camp, including the medical team, therapists and some case managers, the program directors and alumni coordinators are completely unfit and uncaring. Never have I felt less empathy and care than when I placed trust in them and had it betrayed tenfold. Do not come here if you are hoping for healing.

This place has many confusions. Meetings get canceled at the last minute and know one to replace to…read morecarry on meetings. Family visitation days are a huge miscommunication with the staff!!! For the money you pay to bring your Loved ones in, they don't seem to have a solid structure. We were told that visitors were welcomed on Sunday the 1st. I was just told that it's canceled till next week. It took 5 days for them to find out that there was a miscommunication upon the staff. I would not recommend this place at all.

Beautiful old building. The staff are so nice and helpful. Family like environment. Nice…read morecommunity. Clean facility, rooms are perfect size and decorated nicely with everything you need. Cute bistro lunch setting. Outdoors are well taken care of. Really surprised and not aware that we have such a family friendly clean assisted living facility that does Not smell. :) I am fortunate that I found this place for my family member.

From the owner: Your elderly loved ones are the treasures of your family. When they can no longer take care of…read morethemselves and you cannot do it for them, you want to make sure they receive the best care possible. That is what we offer at Montecito Manor. You have peace of mind about your elderly loved ones and who is taking care of them when you leave them in our capable hands.

During the last few months of her life, my mother, who had dementia, needed constant care. I…read morecalled Safe at Home, and Luisa met with my mother the next day, and scheduled care workers for the following day. Every Safe at Home worker that sat with my mother was caring and professional. Sometimes our schedule would change unexpectedly, and Safe at Home was very accommodating about adding or subtracting shifts, or working oddly-timed shifts. I have nothing but positive comments to say about their professionalism and service. It was a "crisis" time for us, and it's great to know that there are such wonderful people at this company, able to step in and provide the ongoing assistance for our loved one that we ourselves could not provide. Thank you, Safe at Home, for all that you did for us.

Luisa and her team came in at the very last minute with our emergency request for daily care. She…read morewas a godsend, staffing it in two days. Thank you to her, as well as Mirna, Leticia, and Dennyse! They learned gin rummy & poker to play with him! Other than those great ladies, I so appreciated Luisa's willingness to work with us when his situation changed (sometimes in a day!) I found her to be a quick communicator which is SO important. THANKS TO ALL. Oh, and as a PS, my 92-yr-old dad can be an absolute bear - including growling - so their patience and persistence were invaluable.

Due to a recently diagnosed medical condition I needed to administer two daily shots into my…read moreabdomen or other locations on my body to prevent blood clots in advance of surgical procedures. It proved to be very difficult giving myself these shots. My daughter suggested I find an at-home nursing service that could help give me the shots. Fortunately, I discovered Care From the Heart, and Nurse Jackie. She was available on very short notice to come to my home and help. What a relief. From her first visit she was professional, caring, sympathetic, and efficient. She came everyday to administer my shot, in the arm and leg. She was very good and administered my daily shots almost painlessly. Such a relief. I would recommend Care from the Heart for any in-home nursing needs.

The team at Care From The Heart are fantastic! Attentive, flexible, and they really care for their…read moreclients. Our parents have benefitted from quality care for several years now and we are so grateful!

I went to Nancy because I needed a fiduciary/trustee for a special needs trust. She insisted on a…read more$500 retainer just to review my case. A big red flag. Otherwise, she was very responsive and seemed capable, but I didn't hire her. Beware of her five star rating on Yelp; the review is from her friend not a client. She has no client reviews.

I have known Nancy for 20 years, she's dedicated to helping families get through trying times. I…read morehave personally worked with her, she's professional, thorough and looking out for your best interest. I'd recommend her to you! Patrick Adair, Intero Real Estate - senior specialist

They're counting is extremely poor. They took money out of my debit card without my authorization…read more I'm not really sure how they even were able to pull that off.

They don't call me back still, not very professional whatever, don't seem to care about the tenants…read moreand fixing the inside apt but spend millions on the courtyards and landscaping, takes forever to get things fixed and properly, still 5 months plus without smoke detectors in my apartment.

Rachelle's is the best!! A caring, well-trained and patient staff who are fully attuned to the…read moreunique need of all residents. Throughout our father's stay, he was cared for in the best and most sensitive manner. The management oversight was continuous over a very happy and self-fulfilled staff. WE were blessed to find Rachelle's team and recommend their services, without reservation. Rachelle is personally involved with each case and has become a cherished friend. They are a high quality, affordable solution and work very hard to keep it that way. Steve & Christine

Rachelle, her family, and her caregiving team took good care of my Dad for 8 months in Rachelle's…read moreHome II. Every time I came to visit my Dad I found Rachelle's home to be clean, swept and mopped, my Dad clean, well dressed and in good spirits. His room was always clean and orderly and all of his medication management was in good order. One time I came to pick up my Dad for a medical appointment and it had been pouring rain, the streets were muddy and there was a huge utility truck stuck on the street blocking the path to Rachelles Home. I parked the car on the side of the street to get out and come to get my Dad and here I see coming, in the pouring rain, Rachelle's husband and another caregiver wheeling my Dad over to me at the car holding an umbrella over him shielding him from the rain the whole way. They assisted me in getting him into the car and my Dad and I were off and away to his appointment. It was such an amazing sight and now an indelible memory in my mind. A few months later my Dad suffered from yet another stroke and was brought to the SJ Regional Stroke Center and then to Capitola Skilled Nursing for Rehabilitation. I had already decided that I wanted to bring my Dad home to care for him in his last years of life here on earth so I asked Rachelle if she'd support me in that and indeed she did. She set up a care and health account book for me, told me what to buy for his room and sent out her very own family and caregivers to care for my Dad those first two weeks. I came to Rachelle's Home to pick up my Dad's extremely heavy double size hospital medical bed which was no easy feat, however, Rachels right hand man Dex readily and diligently helped my son and I move it out on a dolly and load it up on the truck. We brought it over to my house and Dex helped us set it up for my Dad. This was such a blessing to me and I was so ever so grateful for his help! Now in regards to the care that my Dad first received from Rachelle's family and caregivers when he came home I have such good memories; Rachelle's son in law to be and administrator came at 6:30am every morning with an amazing attitude opening all the blinds up to let the sunshine in and all the mean while singing merrily while he prepared my Dad for the morning; He had an excellent spirit and I will always remember this. On another occasion, in these first two weeks of coming home from the skilled nursing, my Dad had a terrific case of loose bowels due to transitioning from a common nutritional formula to an organic one and Rachelle's son, whom was caring for my Dad and whose care my Dad appreciated very much, operated out of sheer grace in managing this outflow situation by humorously crying "It's a river! It won't stop!" He called for help at Rachelle's Home and in a short amount of time Rachelle's husband arrived to the rescue with help and aid. Rachelle, her family and her caregivers are humble and compassionate; They have always been there for my Dad and and I will always appreciate everything they have done for us!

Most of the nurses are wonderful, however not every nurse (RN) is a match for everyone's family…read more They have wonderful CNAs too, except for Tery, her energy is negative and agitated everyone especially my dying mother! She cannot make a bed correctly and placed the pad the wrong way. She stated she has ample experience, however her touch is COLD, RUSHED, RUDE, and I do not recommend her to clean up after your dying loved one (disturbs the peace)! The RNs for the most part do their job, but all of them come in with different advice and different recommendations which makes it confusing! Having a loved one on hospice is already stressful enough, and they just add to it with all of there different recommendations and instructions! RIP mama

Ice cold nurses, worse staff ever. Horrible experience ......I would seriously shop elsewhere for…read morecare, my experience was deplorable; absolutely heartless and soulless, bordering on cruel