I am writing this review because of the deeply disappointing experience my daughter had while…read moreworking at Brookdale Senior Living. From the very beginning, she was given no proper training or guidance. Instead of being supported, she was belittled and disrespected by her superior, Alex. She endured constant unprofessional behavior, including being talked about, laughed at, and singled out unfairly. No employee deserves to feel discriminated against or humiliated in their workplace, especially in a setting that should be centered on compassion and care for seniors. Brookdale Senior Living failed to provide a respectful, supportive environment. What should have been an opportunity to serve the elderly community turned into a toxic experience. I cannot recommend this facility as a positive place of employment.

We should all be so fortunate as to have such hard working and caring staff taking care of our…read moreelders. It is backbreaking and emotionally exhausting and it makes me sick to death that most of these workers are low income women, young people and women of color who are so underappreciated and devalued in our society. The campus is pretty and the building is in okay condition. It could certainly use an upgrade...new carpets and paint but for the most part it is clean and well managed.

If you're interested in being in an environment where staff caseloads are too overloaded to allow…read morefor meaningful work this is the place! Setting is beautiful but in my experience, drugs were missed in numerous searches, campers routinely left campus, sneaking over the hill at night to have sex or get loaded. Because of their despicably low pay for the wonderful medical and tech staff, turnover is constant. I felt unsafe and when my concerns were voiced, only my incredible case manager, Cindy, advocated for me. I had legitimate threats made against my life by a patient who also sexually harassed and physically chased me and was kicked out. I was not allowed to call the police, and only after having my case manager insist that I be permitted to, I was told by Scott's Valley police stated that "this happens there all the time, they like to handle things internally." Not only that, but the same client was then permitted to join my IOP group. I was then told the only thing I could do was choose to leave. My PTSD which has been under control for years was completely activated and I was dismissed by person after person and felt completely alone and disregarded. I've attached a photo of how they arrange bedding for you if you come down with Covid, which half of the camp had when I was there. Unbelievable and just so so so disappointed in The Camp. Tiffany Baker only cares for her male clients who she embarrassingly flirts with. I was also sexually harassed and groomed by a male tech, and when I came to staff I had no course to rectify it and was made to feel as if it was my fault, while this happened in detox. You will not be respected or considered while here, as you are only a financial gain for this money based endeavor. I cannot stress enough that though there are some EXCELLENT people working at the camp, including the medical team, therapists and some case managers, the program directors and alumni coordinators are completely unfit and uncaring. Never have I felt less empathy and care than when I placed trust in them and had it betrayed tenfold. Do not come here if you are hoping for healing.

This place has many confusions. Meetings get canceled at the last minute and know one to replace to…read morecarry on meetings. Family visitation days are a huge miscommunication with the staff!!! For the money you pay to bring your Loved ones in, they don't seem to have a solid structure. We were told that visitors were welcomed on Sunday the 1st. I was just told that it's canceled till next week. It took 5 days for them to find out that there was a miscommunication upon the staff. I would not recommend this place at all.

Beautiful old building. The staff are so nice and helpful. Family like environment. Nice…read morecommunity. Clean facility, rooms are perfect size and decorated nicely with everything you need. Cute bistro lunch setting. Outdoors are well taken care of. Really surprised and not aware that we have such a family friendly clean assisted living facility that does Not smell. :) I am fortunate that I found this place for my family member.

From the owner: Your elderly loved ones are the treasures of your family. When they can no longer take care of…read morethemselves and you cannot do it for them, you want to make sure they receive the best care possible. That is what we offer at Montecito Manor. You have peace of mind about your elderly loved ones and who is taking care of them when you leave them in our capable hands.

During the last few months of her life, my mother, who had dementia, needed constant care. I…read morecalled Safe at Home, and Luisa met with my mother the next day, and scheduled care workers for the following day. Every Safe at Home worker that sat with my mother was caring and professional. Sometimes our schedule would change unexpectedly, and Safe at Home was very accommodating about adding or subtracting shifts, or working oddly-timed shifts. I have nothing but positive comments to say about their professionalism and service. It was a "crisis" time for us, and it's great to know that there are such wonderful people at this company, able to step in and provide the ongoing assistance for our loved one that we ourselves could not provide. Thank you, Safe at Home, for all that you did for us.

Luisa and her team came in at the very last minute with our emergency request for daily care. She…read morewas a godsend, staffing it in two days. Thank you to her, as well as Mirna, Leticia, and Dennyse! They learned gin rummy & poker to play with him! Other than those great ladies, I so appreciated Luisa's willingness to work with us when his situation changed (sometimes in a day!) I found her to be a quick communicator which is SO important. THANKS TO ALL. Oh, and as a PS, my 92-yr-old dad can be an absolute bear - including growling - so their patience and persistence were invaluable.

I first met Jackie Tucker and Care From the Heart (CFTH) in 2002. Jackie and her team at CFTH…read morenurtured my mom through the last 6 months of my mom's life. Then in early 2024, I needed hip replacement surgery. My wife has dementia, so I hired CFTH to take care of my wife, expecting to be able to come back home after 4 days in a skilled nursing facility. I had major setbacks and spent 2 full months in the hospital. Thankfully, I returned home to a wife that had been extraordinarily well cared for during my unexpected absence. At that point, I also needed a lot of care. It's two years later, and the team from CFTH is still taking excellent care of my wife and me. I am very grateful for Jackie and her team.

Jackie, i have to compliment your care-giver program. The associates were sensitive to all our…read morefriend's needs. Timo was a rock. He handled every conversation and issue with professionalism and sensitivity! We felt secure knowing that we had a safe secure daily care program for our dear friend. You and all your associates are gold.

I went to Nancy because I needed a fiduciary/trustee for a special needs trust. She insisted on a…read more$500 retainer just to review my case. A big red flag. Otherwise, she was very responsive and seemed capable, but I didn't hire her. Beware of her five star rating on Yelp; the review is from her friend not a client. She has no client reviews.

I have known Nancy for 20 years, she's dedicated to helping families get through trying times. I…read morehave personally worked with her, she's professional, thorough and looking out for your best interest. I'd recommend her to you! Patrick Adair, Intero Real Estate - senior specialist

They're counting is extremely poor. They took money out of my debit card without my authorization…read more I'm not really sure how they even were able to pull that off.

They don't call me back still, not very professional whatever, don't seem to care about the tenants…read moreand fixing the inside apt but spend millions on the courtyards and landscaping, takes forever to get things fixed and properly, still 5 months plus without smoke detectors in my apartment.

This inhumane facility is not a "hospice center" or "assisted living facility." It is an illegal…read moresemi-institution/nursing home for middle age to elderly SARC consumers/adults with intellectual disabilities. I am certain she calls it a "hospice center" as a cover for why they die so often. This owner keeps changing names evade accountability. This was "Rachel's Home" last month, and was the only option the regional center would give my sister. This place almost killed my sister in one short, 3 month respite placement. I was trying to move us both out of this area but my sister couldn't even complete the respite stay. This facility is dangerously understaffed, on purpose. There were 11 residents two months ago, but they have a lot of openings, as residents don't stay long, probably because their families pull them out or they die from untreated health conditions and neglect. Most look residents look depressed. There are two I am very concerned for, one of which looks like she is in severe pain. These residents are getting the bare minimum, assembly line care. They are all confined to a small living space or their rooms during the day. They eat dinner at 4 PM and are locked in their rooms for 13 hours at night. Their health issues are hidden. "Rachelle" will kick your loved one out if you complain. This facility isn't a home, its an inhumane prison. Prisoners and animals are treated better than these residents. My sister is very high needs. She has severe food allergies. This facility refused to follow her special diet, which could have killed her. My sister was confined to a chair all day. No one talked to her. She didn't go outside. She was in her room alone for hours before bed. They wouldn't turn her TV on for her. They lost her remote, along with many of her personal belongings. She was on the most dangerously low caregiver to consumer ratio I've ever seen at 1:8. They had no plans on her birthday. They lost her bedding and gave her one dirty hospital blanket, on her birthday. Some residents are supposed to have their own caregiver but this owner is stealing those 1:1 funds. There are only 2 caregivers, ever. The manager suggested my sister get her own caregiver to address the serious neglect she was suffering, so I had to let the regional center know how badly this place was neglecting my sister to get her on a safer ratio. Her facility was inspected so this owner "Rachel" took over my sister's IPP to kick her out without 30 day notice. I recorded that meeting. The owner didn't even know what an IPP was, much less what "consumer-centered" or "individualized" meant. She then lied to SARC and said I swore in that meeting and to her staff to be able to kick her out. When I got a lawyer in response to those lies, they repeated those lies to a court official to get my conservatorship removed, so I had to drop everything to defend myself against those lies to a judge. The funny part is that they knew I recorded that meeting. I had to get a sheriff escort to get my sister to prevent her from saying more lies about me. Rachel wouldn't give my sister her meds without signing something, because she doesn't realize my sister is an adult with rights who doesn't have to sign anything, and not a product that Rachel owns. Some of her meds were missing and were clearly misused. My sister walked out of that place with walking pneumonia and two ear infections. She was spacey and combative and lost some of her independent skills. If she had stayed her dementia would have rapidly progressed and she would die from untreated health conditions. I was able to keep my conservatorship because it was easy to disprove this woman's lies. but this place is now on the county's radar as being extremely sketchy and dangerous. SARC also lost all credibility. This woman's lies keep backfiring & she can't stop lying to save herself. My sister's lawyer said there have been multiple reports to licensing about this place. The owner keeps changing her name and the name of her facility because following basic laws to provide humane care is not an option for this owner, no matter how many inspections she gets. "Rachel" is one of many opportunistic sociopaths who came to this country to take advantage of the lack of regulations of the care for vulnerable adults in this area. SARC pays many similar "homes" to this one to neglect vulnerable adults to death. SARC knows they change names and doesn't care. Thats the only reason this place doesn't get shut down. All regional center services are like this. Eugenics is how the state saves money. Im not going to stop until the whole world knows it.

If you looking for a facility i will recommend Rachelle's Home. My Mom stayed there for 6 years and…read more2months i visited my mom everyday stayed with her until the end of life. I saw how cleaned the facility, the staff are trained well and very passionate of what their doing, food is amazing cuz the have there own Grocery store to make sure that they served variety food and freshly made everyday. The Owner is very supportive and amazing how she's love all the residents and staff. Amazing people they did a amazing job. Rachelle's Home thank you for everything you do for my Mom. Magie G.

Most of the nurses are wonderful, however not every nurse (RN) is a match for everyone's family…read more They have wonderful CNAs too, except for Tery, her energy is negative and agitated everyone especially my dying mother! She cannot make a bed correctly and placed the pad the wrong way. She stated she has ample experience, however her touch is COLD, RUSHED, RUDE, and I do not recommend her to clean up after your dying loved one (disturbs the peace)! The RNs for the most part do their job, but all of them come in with different advice and different recommendations which makes it confusing! Having a loved one on hospice is already stressful enough, and they just add to it with all of there different recommendations and instructions! RIP mama

Ice cold nurses, worse staff ever. Horrible experience ......I would seriously shop elsewhere for…read morecare, my experience was deplorable; absolutely heartless and soulless, bordering on cruel