Beautiful old building. The staff are so nice and helpful. Family like environment. Nice…read morecommunity. Clean facility, rooms are perfect size and decorated nicely with everything you need. Cute bistro lunch setting. Outdoors are well taken care of. Really surprised and not aware that we have such a family friendly clean assisted living facility that does Not smell. :) I am fortunate that I found this place for my family member.

From the owner: Your elderly loved ones are the treasures of your family. When they can no longer take care of…read morethemselves and you cannot do it for them, you want to make sure they receive the best care possible. That is what we offer at Montecito Manor. You have peace of mind about your elderly loved ones and who is taking care of them when you leave them in our capable hands.

Jackie, i have to compliment your care-giver program. The associates were sensitive to all our…read morefriend's needs. Timo was a rock. He handled every conversation and issue with professionalism and sensitivity! We felt secure knowing that we had a safe secure daily care program for our dear friend. You and all your associates are gold.

Care From the Heart truly lives up to its name. This is not just a caregiving agency -- it's a…read morelifeline. Jackie, who runs the agency, is one of the most caring and compassionate people I've ever met. She goes above and beyond in every possible way to make sure her clients (and their families) are supported. Navigating the medical system for my mom has been confusing and overwhelming, but Jackie has been there every step of the way -- explaining things, coordinating care, and making sure my mom gets exactly what she needs. She's even taken my mom to appointments herself, and when my mom had to go to the ER, Jackie stayed with her for hours until she was admitted, ensuring she was never alone. Jackie also attended care meetings at the skilled nursing facility and helped us find an excellent assisted living home when my mom was ready to make that transition. I honestly don't know what I would have done without her. If you're looking for a caregiving agency that treats your loved one like family, Care From the Heart is it. Jackie has been my guardian angel more than once, and I can't recommend her highly enough.

One of the most caring individuals I have ever encountered. I highly recommend Christina and her…read moreservices.

My wife had Alzheimer's Disease and couldn't stand on her own. The love of my life was also a…read morestrong-willed and opinionated introvert, so we chose to live at home for what time she had. Christina worked with us to find the caregivers with whom Ellen felt connection and trust--no small objective. Out of that came "Saint Emily", as Ellen described her, who was with us to the end. I recommend Christina's practice without reservation.

They are really interested in making sure you get quality care. Their healthcare workers are…read moresweet, capable and truly care that they do what you need them to do. Follow up is also very good.

What a wonderful organization. We came to them after being severely disappointed by another…read morecaregiver, Safe at Home. After terminating our relationship with them, we contracted with TbA and what a difference. They provided caring and dedicated caregivers who really reached out to make our 92 year old father feel very comfortable and safe. Both women were very kind, considerate and truly made a bond with him, making the few months he had before he passed as trouble free as possible. Caregivers showed up when scheduled and provided all the services one would expect from a professional organization. Compassionate and caring, I just wish I would have hired them from the beginning. Do yourself a favor and start with them.

Redwood Hospice truly the most amazing godsend that anyone can imagine. Prior to my Mom entering…read moreinto this service, I had preconceived ideas about hospice as 'useful' but 'not something to be spoken about.' I could not have been more wrong. Dr. Joshi takes the time to meet with the family which is unprecedented in this field, and his kindness and serenity meant so much. Dindo Bustrillos was my Mom's nurse and it's hard to fully articulate how wonderful he was, is, and always will be!! His expert knowledge, compassion, patience, good humor, and beauty of spirit were there every day, and I mean EVERY day!! His medical knowledge is bar none - simply outstanding. And, his nurturing presence made such a huge difference as the days wore on and became more difficult. I don't know how Dindo is able to retain and exude joy and caring in such a difficult profession -- the fact that he can hold so much and help during the most harrowing times in such an impactful way is astounding. Thank you so very much to Dindo and Redwood Hospice for your help during the most difficult life transition I can imagine. I am forever grateful.

As a social worker in a skilled nursing facility, having a reliable and compassionate hospice…read morepartner is essential, and Redwood Hospice in San Jose, CA has consistently exceeded expectations. Redwood Hospice is a trusted partner whenever I refer patients and families for hospice services. Their team is responsive, professional, and truly patient-centered. One of the most impressive aspects of their service is their ability to have their hospice physician come out the same day to evaluate and meet with the patient and family, which brings tremendous reassurance during a very difficult time. Their liaison, Chris Tran, is exceptional. Communication is always fast, clear, and reliable. Chris is proactive, knowledgeable, and makes the referral process smooth for both the facility and the family. Knowing that Redwood Hospice is involved gives me confidence that patients will receive compassionate, timely, and high-quality end-of-life care. I highly recommend Redwood Hospice to families and healthcare professionals looking for a hospice provider they can truly trust

We were so lucky to find Monica to help with my husbands health needs ... she was caring, provided…read morewonderful advice for managing his care, and went above and beyond in coming up with ways to encourage him with eating and exercise suggestions. I was always confident when I had to pop out for errands that he would be safe and appreciated. Highly recommend !

From the owner: Our In-Home Care Services Include:…read more Personal Care Medication Reminders Light Housekeeping Alzheimer’s & Dementia Care Hospice Support Chronic Illness Care Home Helper Grocery Shopping Companionship

We would like to thank you for your great services. Our father was laid to rest on 10/23 surrounded…read moreby loved ones. He died peacefully in his own home just the way he wished. Thank you Josephine for helping me with the slide show and the staff at Seasons for getting him home in time before his last breath. Thank you from the bottom of our hearts. . . This is our first time working with Hospice services. Seasons staff were on time and ready to help us with our needs and our dad's needs first.

If I could give this place a negative I would gladly. They are unreliable and unprofessional. I…read more Called and spoke with an intake person yesterday to schedule an appointment for my father. She scheduled us with an associate for the following day at 2pm. Fast forward to the next day and 5 min away from our appointment, we get a call to let us know they can't make the appointment. They didn't try to call or reschedule the appointment with us. When asked if they can have someone else come out or reschedule, her response was that they are at capacity. So in knowing they were fully booked, they waited to the last minute to call us with no regards to our time that we had to take off from work and our daily lives. Talk about unprofessional!! I hope they treat their patients better than this!!! I will NEVER refer anyone and will also tell the hospital staff about this issue.

We had an outstanding experience with Family Matters, and I wanted to share this review because…read morethis is what exemplary care should look like. My 75-year-old mother underwent necessary brain surgery three weeks ago. Three days before surgery, she had a ground-level fall, tore her rotator cuff, and sustained a small fracture. Because the surgery could not be deferred, she proceeded as planned but required significant care at home afterward. She had been fully independent, and although she lives with my father, the caregiving needs were beyond his comfort level. I was able to help for a few days after her discharge, but it was clear they would need additional support for her to remain safely at home. The hospital nurses were wonderful, but my mom needed assistance even with basic tasks like repositioning in bed and using the restroom, as her left arm was immobilized. Our hospital care coordinator connected us with Amy, the client care manager for Family Matters, who met us at home right away. She performed a thorough evaluation and took the time to understand my parents' needs and preferences. Almost immediately, we were connected with KJ, the Director of Operations, who coordinated the caregiving schedule. She ensured an excellent match with caregivers and that coverage was consistent and reliable. Communication was seamless--KJ was always responsive and proactive with updates, and we never felt out of touch. My mom especially wanted to recognize her primary daytime caregiver, Maria. Maria was attentive, warm, and incredibly experienced, with over 20 years in caregiving. She is also an excellent cook and was especially skilled in helping my mom with more vulnerable tasks like showering. The other caregivers who supported nights and weekends were also wonderful. The team clearly put thought and care into matching personalities and backgrounds, which made a meaningful difference. Over the following weeks, my mom gradually regained her independence, and we were able to scale back care smoothly. The team made adjustments easy and seamless. We would absolutely use Family Matters again. This was our first experience with a caregiving service, and we were initially apprehensive, but they made the entire process easy, supportive, and reassuring. We would use them again in a heartbeat.

Managing my father's 24/7 caregiving across three agencies on top of everything else has been an…read moreenormous undertaking especially while working a demanding full time job. Even more challenging is finding caregivers you can truly trust during such a vulnerable stage of life. A very special thank you to Family Matters, and my father's caregiver, Sade. He is under hospice care with advanced dementia, and can barely speak. Sade is consistently patient, and kind, and gives me complete peace of mind whenever she's caring for him. Most importantly, she engages with him and makes him feel seen. This is in sharp contrast to other caregivers we've experienced who are often on their phones and treat him as if he's invisible. I'm also especially grateful for KJ who manages the caregivers and scheduling. While other agencies haven't taken the time to meet my father or me in person, KJ made it a priority to get hands-on training to fully understand my father's caregiving needs. Because of this, she's been able to step in to provide training and support which is a huge godsend given my limited bandwidth. She even proactively revised the caregiving shift note template to make it clearer and more helpful for our caregiving team. Family Matters has truly exceeded our expectations because they understand the real meaning of caregiving. On top of that, their participation in the Veterans Assistance Program, which requires stricter qualifications provides an added layer of confidence and experience.

My grandfather stayed at this facility for a few weeks, and the level of care he received was…read moreheartbreaking. Staff failed to properly change and care for him, which led to him developing one of the worst bed sores I have ever seen. No patient, especially someone elderly and vulnerable, should ever be neglected like this. This place appears severely short-staffed, and the lack of proper attention and compassion showed every day. Families trust nursing facilities to provide basic dignity and medical care to their loved ones, and I feel that trust was completely broken here. I would NEVER recommend this place to anyone of any age. My grandfather deserved better treatment in his final days. I hope this review encourages the facility to make serious changes so no other family has to experience this pain. May my grandfather rest in peace.

the paramedics of the city watsonville and the post acute center cover up a wrongful death that…read moreoccurred thursday evening. when a man who was admitted just hours before started having a heart attack and was screaming for help for over fifteen minutes when no one came to his side. he died next to my brother who was a patient in the same room, number 13 station 3 the man should have never died like that. they let him die!!! and i'm calling sacramento nursing facility investigations