Los Robles Acute Rehab Center recommended Access TLC. I would give them 10 Stars if I could. The…read morehome care I received from Scott, Chris, Heather and Robin was phenomenal. And the physical therapy program from Chris got me back to work in record time. Shout outs to the great office support: Natalie, Tatiana and Maria. The "TLC" is genuine. I am so grateful.

We recently contracted with Access TLC to provide home health care service for our Mom. We are…read morevery pleased with the care she is receiving. We originally reached out to Nurse Mary based on a recommendation from our local church. Ms. Jude came to our home and provided all of the inforamtion and answered our questions, completely. Ms. Falcon is our primary care giver and we could not be more pleased with her. She is professional, caring and loving towards our Mom. I have complete faith and trust in this lady, and she always provides with an updated care report and how everything is going. If you are looking for home health care needs or hospice services, please reach out to Access TLC and have a conversatioon with their team. again, I highly recommend the service of Ms. Jade and Ms. Falcon. Wishing you and your family all the best on your recovery journey forward.

We are incredibly grateful for the exceptional care my Mother received at Brookhaven. The home is…read moreclean, secure, and offers a peaceful environment. Gigi, Sam, Aman and her staff go above and beyond to make everyone feel comfortable and taken care of! The staff is professional, compassionate, and truly attentive to every individual resident's needs. The caregivers provide personalized, round-the-clock attention that you simply cannot get in a larger facility. We are so grateful that we had our Mother here with full support, love and care!

My mom has been living at Brookhaven Assisted Living for 11 months now, and we couldn't be happier…read more Everything has been wonderful, and it's truly a place we can recommend with confidence to other families. If you're looking for a quality home for your parents or loved ones, this is the place. Gigi and her son are truly the rock of this community. The way they care for residents and treat families makes you feel like you're part of their own family. It's just amazing to see the love, kindness, and dedication they

I'm writing this review after the passing of my parent, who was a patient of Buena Vista…read more Throughout my family's experience with Buena Vista Home Health, we experienced glaring failures that I feel responsible to warn other families and patients about. The care that my parent received (and didn't receive) fell short of the prompt, coordinated, and compassionate standard that Buena Vista claims. Here are the issues that deeply upset my family: 1. ***Schedule changes and communication failures*** My parent was admitted to hospice with terminal cancer on a Thursday. We needed help with medications, at-home care, and so much more guidance. Our hospice nurse Deneshia rescheduled her initial visit TWICE so that my parent wasn't seen until Monday. For a patient at the end of life, every delayed visit is time that cannot be recovered. Repeated rescheduling of an initial hospice assessment is unacceptable and reflects a breakdown in staffing, prioritization, or accountability. When Deneshia came to deliver medical supplies, she framed the visit as if she were "doing us a favor," noting that she was "only supposed to come once a week." In reality, that visit was to deliver supplies that we should have received at admission. Presenting the correction of Buena Vista's own delay as a favor to our family was inappropriate and added to our sense that my parent's care was not being prioritized. 2. ***Medication delays and errors*** Prescribed medications were delayed or entered incorrectly, and critically, my parent's Ativan was not delivered until the night before they passed. For a hospice patient, timely access to comfort medications is not a convenience; it is the core of the service provided by hospice. Buena Vista Home Health was not proactive in coordinating with my parent's physicians and pharmacy to ensure medications were in the home where they were needed. This delay caused avoidable distress at the most vulnerable point in my parent's life, and it should have never happened under hospice supervision. 3. ***Missing standard supplies at admission*** When the admitting nurse Brian completed the assessment visit, he noted that the initial care bag contained only bare materials. Standard supplies that should have been provided at the outset but were missing until the following week included: -Shampoo and body wash -Cleaning supplies -Foam dressings -Calazime -Urinals My family and I got so frustrated waiting for these supplies that we ordered them ourselves online. The absence of foam dressings and Calazime was especially concerning given the risk of pressure injuries in a bed-bound patient. These are baseline items that a well-run hospice program should have delivered on day one, not days into service. 4. ***Shifting clinical responsibilities to my family*** Our hospice nurse Deneshia shifted responsibility onto me, rather than taking it on herself. The only time she ever physically touched my parent was during her introduction and to take vitals. She never demonstrated how to perform any aspect of my parent's care. Deneshia repeatedly referred to our family as the "primary nurses" and to herself as "secondary." I find this framing troubling. If the family is expected to serve as the primary caregivers, then the hospice nurse's role in supporting, teaching, and demonstrating care becomes even more essential--not less. I happen to be a nurse, but the standard of hospice care cannot depend on whether a family has a trained healthcare worker in it. Had I not been present, I am left to wonder what care my parent would have actually received. I asked Deneshia to provide a list of my parent's medications and how specifically to administer them. I never received a medication list or instructions. I am shocked that Deneshia tried to explain the mechanism of COPD to me when my parent did not have COPD. Any education that a hospice nurse provides should be specific and relevant to the patient in front of them, not generic information that does not apply to their patient's care. Between this, the lack of hands-on care, and the absence of any real teaching, I'm left questioning what purpose the hospice nurse served at all. 5. ***Responsiveness at the time my parent's passing*** On the morning of my parent's passing, I found my parent pulseless and not breathing. My family called Deneshia three times without any answer. When Deneshia finally returned the call, her tone conveyed that our calls were an inconvenience to her. Her tone only shifted when we informed her that my parent had passed. After I informed Buena Vista of these failures, their response was to offer their apologies and to let my family know that they would incorporate our grievances into their clinical education. I share these experiences because I don't want another family to endure what mine did.

Kind, caring and experienced. Very responsive. They were so instrumental in supporting my mom and…read moreI. Thank you so much Buena Vista!

Home Helpers is the best senior home care service in Ventura County. Jackie is the most amazing,…read morecaring, and organized person I have met. They provide excellent customer service, reasonable prices, top quality caregivers, and a variety of service options to meet your individual needs. The amount of effort and care this company puts into their clients is absolutely amazing! You get a free consultation and a personal introduction with your caregiver. I highly recommend using their live in care option for your caregiving needs! You or your family member will get 24 hour care by a certified home care expert. The caregivers there are very professional! They can help with meal prep, light housekeeping, physical assistance, and so much more. You will be beyond satisfied with the service and will want to use them again and again for all your caregiving needs! Don't settle for just any caregiving agency. Have the best agency provide world class services for your home care needs. Call Home Helpers TO today

Their employee Robby really lifted my husbands spirits in the few days he was here. He even…read morevacuumed up the little pills that the nurse from Rosz Hospice carelessly left when she dropped them all over the carpet. He was willing to do whatever you asked of him with kindness.

I'ld like to see this group raise their rating (for various reasons) so I expressed, journaling…read moreabout them when Marta dropped everything to come out. Communication with the doctor and home health didn't happen because I didn't know or convey side effects to the following: Do not use newfangled digital machines on everything! They are not tried and true and nothing like old fashioned methods. I talked, conveying concern to family members these were not good..turned, souring making injuries and a health trip to the hospital after home health had to remedy streaks from wounds! Tell your doctor they've done studies. Just say that was a bad move. Let's not try that again causing streaks! Next, I provided, asking to cover one of the wounds with a sticky band aid on hand! Bad mistake for home health because it went beyond blistering and caused panic! After getting The Wound Pros they said do it one way and I forgot and no one fully understood the potential of the wounds again! But it happened! Lastly, and no one could have anticipated and individuals don't need to know the details of repeated hospital admissions and rehab -- even a gentle alternative was too much for the wounds but through home health they got this patient moving again.

Over my years as a nursing facility administrator, I have worked with a variety of hospice…read morecompanies. During that time I have had quite of bit of good experience and partnership with Assisted Hospice. They communicate with us regularly which helps provide the best care to our shared patients. Their staff are friendly and knowledgeable amd very understanding about how life's final act impacts both the patient and their family. And, most importantly, their staff are compassionate and gentle when they provode care. Thank you, Assisted, for helping our residents "finish strong" as the curtain drops on amazing lives.

Coastline is the BEST. They're family owned and operated, so you don't have to deal with any…read morecorporate "we can'ts." Skilled caregivers are ALWAYS available when you call, and Linda even gave me her cell phone number and told me to call any time we needed help, even in the middle of the night. *Reason I gave it a 4 star is because no one would take a 5 star seriously, but in all seriousness, Coastline is a 5 star organization. -Derek

Coastline Care Solutions provides quality care. The staff is knowledgeable and informative. Taking…read morecare of a loved one is important and can be overwhelming, Coastline helps provide the respite the family needs! We are so appreciative of the staff and skilled caregivers for their kindness, understanding, and integrity. Thank you Coastline Care Solutions!!

Lily was fantastic from the beginning and we had been through hell so her amazing smile made us…read morefeel at ease right from the start The staff was Ready always willing to help answer questions for novice that has never been through this. They've helped my ease my fears of my 80 year-old mother with a 2" x 4" x 5" wound. They really took a care of her. I can't imagine being anywhere else after being in two different hospitals and another horrible step down facility. This made our last stop the best stop.

My mom was admitted to Alta for skilled nursing toward the end of April, after a two-week hospital…read morestay at Cedars for recurrent glioblastoma. Trying to get her into the right SNF was a major challenge, but when Alta finally accepted her, we were thrilled. (My mother-in-law had been a previous patient there, and we liked the facility.) From the moment my mom arrived at Alta, the staff was warm and friendly and took great care of her. She always had a smile on her face and told me how much she enjoyed being there. She was always in the activities room, either participating in some fun activity or at least sitting in there watching others when she wasn't physically able to join in. She particularly enjoyed jewelry making and the visits from the service dogs. I was always greeted by Rachel when she saw me, and she would ask me to help pick out my mom's food choices for the upcoming few days. The food always looked and smelled great, and my mom usually ate everything on her plate. After about a month at Alta, she hadn't been making much improvement due to her condition and some underlying issues that no one had known about. She had stopped eating and was sleeping a lot more than usual. Jose, one of the nurses, called me one evening to let me know that she was very dehydrated and had a weak pulse, so they were starting her on an IV and monitoring her closely. About an hour later, he called back to say she was having trouble breathing and that he had called the paramedics. Jose told us he suspected sepsis, but we couldn't figure out how that was possible. Unfortunately, she had suffered a bowel perforation, which led to septic shock and then cardiac arrest (due to a previous hospital treatment). If not for Jose's quick thinking and expertise, my mom would have passed away at Alta in her bed. Thanks to him, we were fortunate enough to get her to the hospital to say our goodbyes. Sadly, she passed away a few hours after arriving at the hospital on May 26, 2026. When we returned to Alta to gather her belongings, the staff members we spoke with were visibly saddened and shocked to hear the news. We are so grateful to Alta and their wonderful staff for taking such great care of my mom. Her last month on earth was filled with kindness and compassion, and she received so much love and care there.

My 82 year old father-in-law came from Detroit, Michigan to visit for 2 week and ended up staying…read morefor 8 months due to a sudden and unexpected illness. Thanks to the wonderful staff at Los Robles Homecare, the process and plan of action taken to handle this unforeseen problem went seamlessly. My husband and I are so grateful because we are not medical professional and had no clue how to come up with a strategy to manage his care. We weren't even familiar with the insurance carrier he had. But thankfully they accepted his insurance. Regarding the nurses and therapist that came to work with him, THEY WERE FANTASTIC! Not to be mean, but my father-in-law can be stubborn and cranky but he loved the caregivers. They were compassionate and genuinely seemed to care about him, which I believe played a huge role in his speedy recovery. We are so grateful that Los Robles Homecare was there to assist us in our time of need. Thank you for your excellent service!

I can't say enough about the care and compassion of everyone at Los Robles hospice. From the time…read morewe met with Steve, we felt comfortable with choosing Los Robles to bring my mother home from the hospital on Hospice. Steve was very thorough in explaining how things work and had everything set up for a smooth transition from the Hospital to Home. The nurses that came to care for my mother were equally compassionate and knowledgeable and we never worried about her care. Additionally, Ian, the Chaplain was wonderful and helped us during this difficult time.