Top notch coordinator in Chiky DeLeon! Very caring, competent and committed to getting you the…read morequality care you deserve and request. Responds quickly and is dedicated to helping you through this difficult process every step of the way.

Comfort Keepers helps me sleep at night! My very independent 89 year old mom was recently…read morehospitalized and was so weak she could not be alone when she was discharged. I had her at my house initially but I needed to return to work! Allyson, Kim, and Laura all moved mountains to get reliable caregivers for my mom quickly! My mom has enjoyed her interactions with all the ladies who have been caring for her and I think her cognition is stimulated with all of the socialization. Now she is home in Ventura and still has caregivers from Comfort Keepers. Her husband with Alzheimer's in Memory Care recently went on hospice and the ladies have been so gracious to take my mom to his facility so she can spend time with him. I'm able to work at the other end of the county knowing my mom is safe and cared for in Ventura. Highly recommend Comfort Keepers.

Review for Veronica,…read more It is a joy to have you in my home and taking care of me. You truly have a heart like Jesus, as He said, 'I have come to be a servant of all and show you the Father's love through my actions.' Your daily actions, such as always entering my home with a sweet greeting and a smile. No matter what may have occurred on your drive to work you never let it change your kindness and compassion towards me. Your daily respect for my autonomy and personal choices have been a great relief and blessing to me. Last year, 2025, was enormously difficult for me physically, emotionally and mentally. I was badly injured by a caregiver who really didn't want to be with me. She wanted to run my life instead of letting me make my own decisions. Everything was a struggle. I am still dealing with the pain and suffering from her carelessness almost a year later. You, however, are the complete opposite of that caregiver. You show genuine care, compassion and empathy to me. At the same time you keep a close watch on me for my episodes, for any unusual reactions, for changes in my body or mind that may indicate something physically is about to happen or something that is happening without my knowledge. Your daily care of me is exceptional. Everything from reading my body signs or noticing that I am in the middle of a call, task or just not ready. Yet, you come back or tell me it's getting late for something we have scheduled. This may be as simple as my breakfast or as important as helping me to get ready for my doctor appointments, my bloodwork or therapy. You encourage me to try many things that can help my health, mood or my outlook for the day. Such as, helping me relearn my Spanish while I help you with English, or walking around the house with my gait belt and walker. You keep me on top of my goals. These can be as basic as making my bed every time I get up (in the morning and after my nap). In fact, this helped me create and continue this habit. Another goal of mine is building my strength and stamina enough to walk around outside my home. This has not happened yet, as I have been primarily bed bound since February 19, 2025. You encourage my stretching in bed to keep my body as limber as possible. This helps reduce injury in case of a fall. My personal Internist, Dr. Fondren of Newport Beach certainly appreciates your encouragement and reminders to help me to regain the strength I have lost since February 2025. (when a different caregiver injured me). Once I have regained a little more endurance, then I can start physical therapy. Finally, my family has been at peace with you being my main caregiver and I love how well you and Gabbi work together caring for me. Just knowing how dependable you both are, how you communicate with each other changes, concerns and even my meal planning and cooking. My sister and my son (they both call me almost every day) are amazed that I finally have a team like you and Gabbi. Thank you Veronica for everything and I look forward to 2026 being a great year with continued great care!

My daughter would not be attending her current adult day program at Momentum in Thousand Oaks,…read moreCalifornia without the one-to-one which Bright Star has provided. From my first phone call to Bright Star to the aide they provided, I am 100% satisfied. I spoke with Bonnie when I first called and just like the aide provided, they both have a heart for individuals with significant special needs and for the parents of these individuals. When I first called, I felt the love. I was heard, understood, and matched with the perfect aide for my daughter. I was exhausted from dealing with the school district during IEP meetings, speech therapist who didn't care and the list goes on. It was actually healing to speak with Bonnie during my first call to Bright Star. That's only the beginning. They sent me a wonderful aide to work with my severely delayed nonverbal adult daughter who was lashing out and hitting and scratching the other one-to-one at the adult program. She was miserable there and nonverbal cognitively three and had no way to tell me, but I figured everything out from other parents who experiencing issues with their nonverbal adult children at Momentum. Our one to one has a heart for working with my daughter. My daughter was refusing to enter the front door at Momentum and that all changed. When I drop off my daughter, she runs to see her aide and they mutually love each other other. My daughter is no longer aggressive or in tears. The truth is, if I lose this aide for whatever reason, my daughter would just be home on her iPad all day in her room. Because this aide is basically running a mini program inside the building at Momentum is the only reason she still goes there. Unfortunately the staff at Momentum is not trained or well paid and the turnover rate is high, so my daughter has a problem with changing faces and transitions. With Bright Star my daughter now has a one-to-one aide and it's the same face every day and this face loves her and we love our one-to-one. Bright Star provided a one-to-one who is a blessing to our adult daughter and has given us a piece of mind that is God given. Thank you, Bright Star. Thank you to our one-to-one. It gives me hope that there are good people in this world.

I am so happy that I found Senior Helpers! It was the first time having someone else for my…read morehusband so I was a bit apprehensive. They came out and did an assessment and we set up a schedule. Debbie, the caregiver assigned to work with us has been wonderful. She immediately made me feel at ease and has been great working with my husband. The peace of mind knowing that he is in good hands has been such a blessing to us. I highly recommend them!!

I would highly recommend senior helpers for their service. I also would like to say that Ann Austin…read morewas extremely helpful and very compassionate to myself, and my mother's needs she is most definitely very helpful when interviewing us for care. Shes amazing.

OakView skilled nursing facility is a top-notch location for acute rehab. From the moment you drive…read moreup to the facility, walk into the building and go to your assigned room, you can see the building is very well taken care of and nicely decorated. This is important as it shows their attention to detail. In the room, there is a lovely armoire for every patient to use for their belongings along with a nightstand, hospital bed and tray. The armoire is much nicer and larger than the usual small closet you find in most facilities. The true star of the facility are the employees. The CNA's are always quick to respond and provide you with the service you need. The LVN's who dispense the medication are equally quick to help and all of them have kind words along with words of encouragement for each patient. Unfortunately, I have been in numerous facilities and non of them compare. OakView is fine tuned and runs very smoothly. Administrative staff checks on the patients frequently to make sure all needs are met. Treatment plans are prepared by medical staff. And the social worker is very kind and extremely helpful in taking care of the patient while on the premises but also after they leave OakView. She even called me two days after my release from OakView to check on me and to see if there was any additional needs I had. I was extremely impressed by this as I had never had this happen before. Never was there a social worker that did a third of the work this woman did let alone follow through and show she cared every step of the way. OakView feels like a resort with medical assistance, not a skilled nursing facility. The food is excellent and if it's not to your liking, the chef is willing to prepare something that meets your desires. No other facility I know of does that. If and when I need to be in a skilled nursing facility again, I hope I am blessed to be able to find a room at OakView. I highly recommend it. P.S. They also have an assisted living facility.

As a PT myself I was very impressed with the responsive and caring nursing team. The staff…read moreanswered all my questions with great concern. The facility is well maintained and the rehab team is top notch.

Access TLC Home Health Care took on my home care after being discharged from the hospital with a…read morebroken ankle. Being on non-weight bearing status for an extended period of time required special adaptation training and acquired skills. RN Petra was very thorough & professional in her review of my situation, including supervising medications and limitations. She made recommendations to check with my doctors and made sure I had everything I needed. I felt she listened well to any concerns and questions I had so that I was comfortable being at home with assistance from family members. She shared a story on a situation she'd dealt with that gave me a lot of hope about getting through this time. Physical Therapist Kristi is a delight! She's been in the profession for many years, which means she brings a wealth of experience. Even more, she applies that wisdom with a fresh sense of figuring out what works best for the individual patient. Several times I was discouraged with the challenges I faced to follow the doctor's orders, while still needing to do practical things, like get up the stairs. Previous injuries (and fears) came into play. She made sure that I had time to rest and regroup before moving forward. And she voiced the right measure of encouragement without making me feel in any way patronized. Well done! Her reassurance and problem-solving skills gave me the confidence to try again and triumph. Her personality is so well suited to her job. The joy is the way she shares it in such a genuine way. I felt truly cared for, heard, and encouraged to make strides. I achieved measures of independence that were valuable, like being able to get back to work. I still need help from others until the cast comes off. However, Kristi also reduced the load others have to carry for me by teaching me safe ways to care for myself. We even collaborated on a new way to handle stair climbing that produced an "aha!" moment. Worthy of a high five! Based on the experiences with Petra and Kristi, I feel that there are likely other team members at Access TLC with similar skills and outlook for the way they care for patients.

As an organization that services the healthcare needs of special populations this company falls…read moreshort of reasonable expectations. A brief exchange with front office personnel makes obvious marked deficits in the areas of reliability, communication, professional conduct, emotional regulation and follow-through. If this is any indicator of company culture and overall professionalism company-wide, I would encourage those not limited by service area restrictions to strongly consider an alternate agency, one capable of meeting the sensitive needs of those they service, and whose customer service interactions better reflect the company's mission and values. For those subjected to the monopoly Access TLC has on the Ventura county service area, I cannot stress enough that you will likely be better served by avoiding any case-handling by office assistant, Gabriela P. This individual is tasked with the critical role of proofing and submitting paperwork (on your behalf) to state-level agencies. Several business days after initiating contact and verbally confirming receipt of documents and stating they would be submitted I received confusing telephone call in which she claimed no independent recollection of our conversation and reported an issue with the paperwork (which she had cleared days prior). This resulted in further authorization delays because the documents had not even been submitted. When confronted with an account of prior communication she simply blamed the situation on her having to "manage hundreds of client forms" (as is her job). Rather than apologizing or admitting fault Gabriela became argumentative and tried to take corrective action to swiftly cover her mistake. When pressed multiple times for an alternate resolution she interrupted repeatedly, mid-sentence, and in a bizarre act of gaslighting, accused me of actually yelling at her. After asking for her supervisor I received the same maltreatment from "leadership" who was again dismissive of the confusion and mistake they created. It was an unfortunate and frustrating encounter. The ordfeal was nothing short of a messy disaster. I disagree with AccessTLC's policy of delegating high priority tasks to an office assistant, rather than a case manager. For reasons mentioned, a more senior person should be appointed to serve in this role. Please be sure to request written or email confirmation from this organization on every aciton they claimed to have taken. A paper trail is necessary. When possible, contact any involved third parties to ensure a task has actually been completed irrespective of any claims made by AccessTLC. Do not trust, only verify. You cannot fully trust an organization that employs individuals who operate in this way. Beware of the "Gabriela's" of the world who seem to exist only to makes the lives other others more challenging

I can't say enough about the care and compassion of everyone at Los Robles hospice. From the time…read morewe met with Steve, we felt comfortable with choosing Los Robles to bring my mother home from the hospital on Hospice. Steve was very thorough in explaining how things work and had everything set up for a smooth transition from the Hospital to Home. The nurses that came to care for my mother were equally compassionate and knowledgeable and we never worried about her care. Additionally, Ian, the Chaplain was wonderful and helped us during this difficult time.

I have been extremely pleased with the physical therapy my sister is receiving from Hannah, who has…read morebeen visiting her at Villa Bernardo assisted living facility in Escondido, California. My sister has improved her mobility greatly in the past month under Hannah's care and guidance. My experience with Los Robles Health Care over the past several months has been very positive.

Brenda was incredibly kind and helpful, ultimately giving me a referral to meet our needs!…read moreThanks Brenda

We had a great caregiver come in for my mom who has Alzheimers. She was really attentive to my mom…read moreand said she loved her and it was her favorite client. This was so helpful for me and my family. Finally we had a caregiver to help ease some of the tremendous amount of stress this puts on me (someone who is handicapped myself taking full time care of my mother) and my family. Then we had a sub come in for her, Donna, who they said was "their best". She didn't do half the stuff the first girl did, mostly just sat around chatting with my dad. Didn't even really help my mom. The next thing we knew the owner James called and said the sub lady said my mom got aggressive with her even though the first girl said nothing but good things about my mom who is mostly loving and just tells you she loves you over and over again. Because that second, lazy lady came in we lost our first caregiver and now were back at square one. Was a great experience at first but have to give one star because of this.

If you are looking for someone to care for your loved one you don't need to look any further…read more Maria goes out of her way to help. My mom had a fall and ended up in rehab and I wanted someone in the house a few nights when she came home. I was hoping my mother would agree to have someone there long term but she's stubborn. Anyway, Maria came to meet us at the rehab facility and then again in my mom's house. She made great suggestions, most of which we followed, on how to make the home safer. We had a gal come three nights and she was lovely. As mom gets older (she's 94) and needs more help I won't think twice about calling Two Girls.

100% recommend! This company works closely with you to deliver the best and most personalized care…read morefor your loved one. They are very flexible and provided everything my loved one needed, even helping with supplies when I was short. They were compassionate and trustworthy. I would hire them again in a heartbeat. They are also reasonably priced. Please call them if you need help, they will.