I was referred to Dr. George Kirby at West Michigan Oral and Maxillofacial Surgery after a routine…read moredental exam indicated the need for an extraction of a couple of wisdom teeth. This being my first surgical experience, I was quite nervous. At my initial consultation with Dr. Kirby he informed me that one of the teeth wouldn't need to be pulled at this time. This was a refreshing surprise for a dental practitioner to not push for as many procedures as possible. During this consultation, everything was explained and easy to understand. Dr. Kirby stayed to answer any questions I had and I didn't feel rushed at all. It was as if I was his only patient that day with the level of attention he and his assistant showed me during that consultation. Upon leaving the consultation, I felt more at ease about the procedure and felt confident that Dr. Kirby would take good care of me. On the day of my procedure, Dr. Kirby was running a bit behind schedule due to some additional work a previous patient was having performed. But, Dr. Kirby's assistant checked on me regularly and kept me informed the entire time. When Dr. Kirby arrived in my procedure room, he answered a couple more questions I had and then went to work. The procedure went perfectly and Dr. Kirby even spent some time in the recovery room with me to answer after-care questions and make sure I knew everything I needed to before heading home. In the months following my procedure, I ran into some issues with my insurance company. Dr. Kirby provided a letter for the insurance company on my behalf and ensured that the situation was completely resolved. The fact that his high-level of care and compassion extends beyond the surgical room shows he truly cares about his patients' whole experience. Dr. Kirby's ability to quickly put me at ease and the level of care and attention he provides is extraordinary. While nobody looks forward to dental surgery, if I ever find myself in need of it again, Dr. Kirby will always be my first choice.

Friendly and professional staff. Dr. Kirby extracted both teeth within a few minutes making sure I…read morewas as comfortable as possible. Would recommend to anyone.

I am a physician and an abnormal cystic mass was incidentally found by my general dentist who felt…read morea skilled oral surgeon was needed to address this. She referred me to Dr. Lonergan. If you need an oral surgeon he is the kind you want. He is clinically extremely well trained and experienced. He exams thoroughly and explains in a clear straight forward way. His supporting staff and office are competent professionals. Oral surgery is not a fun prospect to have and being under anesthesia has its own anxiety for me. However, I was calm and confident in Dr. Lonergan and his staff and the procedure went very well. My pain is minor. I have been well instructed on how I should do post operative care. I am still eating oatmeal, scrambled eggs and pasta, but that won't last long. I recommend Dr. Lonergan and his staff highly to you and without reservations.

Waited an hour before being seen. Without any apologies or remarks regarding why the long wait.read more

Poor office. They have cancelled my cleaning appointment twice now when I took days off to go…read morethere. They don't care!!!!

I over paid aspen dental! l paid my portion of what was owed an l over sent them money. They're…read moretelling me they won't send my money back. And that not right I apid what l owed. Mot using them ever again

Worst experience with her staff. Cleaning was good and she has high tech gear -- cool, but the…read morereceptionist staff (Jessica) are lacking knowledge on informing patience of insurance changes when services are being given. When informing of insurance changes BEFORE services is given, they disregard any financial burden that may be given because of these changes and just continue with the appointment. Staff should be notifying patients to reschedule instead of being MONEY HUNGRY. They know when insurance is null and void they will get more out of pocket from patients than they do from insurance companies. Hence why they are so picky on which insurance they allow. They f-ed us over and knew it and want us to set up payment plans or get extended coverage for the day of service. Or I guess you need to be knowledgeable yourself with insurance. You can pay for the service on your first appointment (which we did) but it means absolutely nothing. This family dentistry is one I will NEVER return to. I strongly suggest looking into a different office. My sister who works at another specialty dentist warned me to not go here... I should have listened.

Dr. Langhorst is the BEST!! She is very thorough while still being very gentle. I had a filling…read morereplaced that had fallen out at the bottom of a tooth, I can't even tell it's not all the original tooth. She called me herself to see how I was doing after that. I had overslept for an early morning appt, and she was able to fit me in the same day. She has even sent me handwritten cards. Highly, highly recommend!!

We left a consultation with this office feeling like we finally had the real picture and all the…read moreinformation. Several dentists and other consultations didn't tell us some key information for my child's care. I'm so thankful that Dr. Oppenhuizen and his staff are generous with their time and resources in helping us make the best decisions we can with all the information. Whether you land on choosing them for treatment or not, you will definitely want to get their experienced perspective...and then be thoroughly convinced you want them by your side for the journey all the way! :)

Dr Oppenhuizen and his staff radiate professionalism and knowledge. We had an unfortunate…read moreexperience with another orthdontist that was unable to complete treatment to our satisfaction. Without hesitation, Dr O took us on and transformed the mess into a masterpiece. It is obvious that he prioritizes his patients wants and needs. He and his staff are kind and the accommodating. They deserve five stars times a million. Could not recommend more.

I was less than impressed by this place. I actually wrote a non favorable review a month ago and…read moresee it's been taken down. I received a message asking what could be improved. As I wrote before, your staff had zero empathy during my visit and I will absolutely never go back. Your business seems to focus on getting people in and out of the door. No customer focused at all.

I had an appointment for a filing replacement. When I arrived I asked if everyone working on me…read morehad been vaccinated. I was told it is against law to answer. When I asked the hygienist directly if she had been vaccinated she refused to answer again saying it was against the law to say!! I left the Office with my old filing! When I called and asked to speak with the office manager I was told she was very busy but would get back to me when she could. I am waiting!