Purchased half inch vista gold they send me crushed stones sand and dust worst quality supplier of landscaping rock I've dealt with

Everything went well!! Tristan and Greg were EXCELLENT with their knowledge and help!! First time going and it definitely won't be my last. I just had 2 storage containers to put premium soil in for my plants, no issue. Very helpful ! For $5.33 I got the equivalent to at least 6 bags of soil at Costco. DEFINITELY RECOMMEND THIS COMPANY!!!! read more

imagine what other things they wont take responsibility for if they wont take responsibility. ZERO Accountability. One of their trucks hauling dirt was not tide accordingly and peppered my cars paint and windshield. After having everything on video I tried contacting them explaining with detail and the manager tried gaslighting me saying it was probably gravel kicked up by other cars lol and saying it's only "sand that they carry" even though everything is caught on camera!!! I tried explaining before he gets served but he kept gaslighting me and denying everything. If they can't hold that simple matter accountable, imagine what other things they wont take responsibility for. read more

Got some rock for several projects for our rentals. Great selection and del8very. Now moving to the area and looking forward for getting landscape materials for my garden read more

Great visit to Vista Landscape today. When I called, the woman that answered explained that they are a materials provider only and she was happy to refer me to a landscape designer. I declined, as I am working with a gardener already. When I arrived, I was warmly greeted by Tristen who, in my opinion, us a designer! He was very patient and spent 30 minutes with me helping me plan my river rock project with an eye to my budget and offering cool options with glass accents and suggesting some of the rock could be sealed in place to look wet...super cool ideas! Great experience working with Tristen! read more

Scheduled delivery of 6 tons of base and crusher never showed up! Called after waiting 3.5 hrs and was told lady at the desk put in the wrong day! The guy who answered my call acted like he couldn't give a shit! Wasted day Super unprofessional! read more

Everything you said is correct. However, what you didn't mention is in order to get the second load delivered I called and was told it was type 2 and that it was correct. I then had to bring a bucket full back to your shop to prove there was no dirt in the mix and it was entirely gravel and was told I was correct. The second load that was brought to be delivered was also all gravel with no dirt for compaction after I had walked with the supervisor to the pile of type 2 to show that I need the dirt mix. The first load then sat on my driveway from Friday til Tuesday when it was finally picked up. I was supposed to be putting in pavers that weekend. I had to get type 2 from another supplier which was delivered the next day. (Called Monday, delivered Tuesday) took the day off work Saturday to work on the pavers which I wasn't able to do because the second load was substandard. The 1 star review was given prior to going to your shop to prove what I was talking about. I changed it to 2 stars because the money was refunded. read more

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Was driving on the 95 northbound next to one of Vista's rock trucks and attempted to drive by the rock truck as to avoid being hit by any debris. As I got up next to the truck it hit a bump on the road and multiple rocks fell off the chassis, into their tire which subsequently flew into my windshield and cracked it. I followed the driver, Ryan, and advised him what happened. He said he was hauling soil and not rock, fair enough. I told him I watched 10-20 small rocks fall of the chassis, I'm sure from a previous delivery, hit his tire and fly into my windshield, he told me to call the office and talk to Eric. I called and after leaving 2 messages for Eric because he was "out of the office already", I called a third time where he answered. I told him the story to which I got,"Oh yeah, *insert name* told me about this." So Eric knew I had called and didn't care to call back. Eric then gave me the same story that since their truck was hauling soil, anything else that falls of the truck doesn't matter and it's not their problem. How about some accountability and overall character from a business? I guess that's not common anymore. Avoid this business if you want to work with people that handle issues that their company causes. read more

Vista Landscape Center - Nurseries & Gardening Near Me - Henderson, Nevada

I dealt with an employee named Todd and another employee (a driver, I don't know his name). They were both very rude. I won't go there again. read more

We needed some rock for landscaping, Ricardo was very helpfully in picking out the right color and of the rock. He also recommended service to install the rock. Rock looks great a got 10 tons of rock installed in less than 1 1/2! read more

Vista Landscape Center - Front yard - Nurseries & Gardening Near Me - Henderson, Nevada

If you need rocks, this place... ROCKS! I came here to get some replacement rocks for a spot in my yard. Overall, our experience was easy and laid back. I appreciate when I can go to a place like this and there is no upsell or salesy people around trying to fish you for another product. Very laidback atmosphere and they were attentive and helpful. We just needed 4 5 gallon buckets which was no problem for them. They loaned us a shovel and we brought our own buckets but if you have a truck and some tarp you should be good to go. They have a bunch of types of rocks and we were so happy to find some that matched the ones in our yard. We went everywhere to find some Lowe's, star nursery, Home Depot... nothing! This was the only place with the ones we needed (red granite 3/8ths). It's very do it yourself so be prepared to pull up to your rocks and shovel! read more

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How about being more considerate for your neighbors??? Pushing your rocks and dirt along with the LOUD beeping is a disturbance when we are trying to sleep. Luckily you're not open on Sundays! read more

When you want to get your backyard done and want great ideas of what rock colors look good, visit Vista Landscape. Great people at the order desk and the yard guys are so helpful. We scheduled 3 different materials for a total of 5 tons. Driver was on time and dropped the load exactly were we wanted it. Again a great company to do business with. read more

Vista Landscape Center - Before - Nurseries & Gardening Near Me - Henderson, Nevada

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Spot free water system is falling apart and made me and another detailer on site late to our appointments. Previous to this the water was not being filtered very well and leaving water spots on cars I had to scrub off. If you're a detailer ADS supply has good water but is more of a drive. read more

This company delivered the wrong rock and refused to pick it up. They offered to deliver the correct rock.But flat out refused to pick up the wrong rock. DO NOT DO BUSINESS WITH THIS COMPANY VISTA ROCK AND LANDSCAPE. read more

Vista Landscape Center - Ordered 2 tons white rock. When truck came to deliver this what I got. - Nurseries & Gardening Near Me - Henderson, Nevada

We recently purchased 17 tons of landscape rock for our yard. We ordered the rock and within an hour it was dumped in front of our house. They never coordinate delivery with us prior to dropping the load. The driver never got out of the truck to ask where we might want it, and he simply dumped all 17 tons into the street in one massive pile. Past drivers have coordinated with us to drop the rock where we needed it and have made efforts to dump and slowly drive to spread the rock closer to the gutter. The police came by and told us we needed to get it moved since it was impeding traffic on nearly 75% of one lane in the neighborhood. The rock wasn't washed at all and none of the color really showed. It was obvious they didn't wash it at the plant. We have several areas where there's so much dirt in the rock that we're coming up with ideas on how to get rid of all the sand/dirt. Overall we're pretty disappointed given that we spent nearly $900. read more

Vista Landscape Center - More dirt than rock! Doesn't look like nice new landscaping. - Nurseries & Gardening Near Me - Henderson, Nevada

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This review is specifically for the rock yard and the employees that helped me. Had trouble deciding on boulders and it was hard to tell what they looked liked because they were dirty and in a pile. Shawn and Josh went above and beyond to sort through the rocks I wanted and even wash them down so I could see the true colors. Ended up buying about a ton worth. Definitely recommend!!! read more

I had a great experience with Vista. I went in looking for a Outdoor Kitchen Equipment. I started talking to Chris and Mary. I could tell they were very busy that day. Mary took the time and designed my hole kitchen. This took a lot of stress off. I did have one piece that was damaged, they took care of it on the spot. I wanted to buy local, so glad I did. Don't buy online. Buy at Vista. read more

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They have a nice selection of landscape rock and flagstone. Friendly employees and quick service. I'm not sure if all of the rocks are as dirty as the load I got, but I wouldn't buy from here again if knew the rocks would be as coated in mud as mine were. I had to spend hours washing them before I could place them because my weed prevention won't let dirt through. Hours! So much dirt and mud! My other issue was how much 3/8 rock was mixed in with the 3/4 rock i wanted. I would say about 20-30% was 3/8, so I had to screen the smaller rock out. In summary it's a nice place with nice product, but I'd never buy rocks again. Flagstone yes. A couple picks of the dirt issue. I almost filled a wheelbarrow full of the clay/dirt. Just from 1 ton of rock. read more

Vista Landscape Center - First from washing rocks - Nurseries & Gardening Near Me - Henderson, Nevada

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I got my front yard and back yard done with rocks from Vista. Great customer service and great prices. I worked with Ricardo when I went in and he gave me great suggestions. Highly suggest Vista Landscape. read more

Vista Landscape Center - Nurseries & Gardening Near Me - Henderson, Nevada

Great experience from my initial phone call up until til delivery! Their communication was excellent, staff showed us around in the lot, made suggestions, asked about ideas we were looking for, called twice to confirm delivery and the driver cleaned up a little and got rocks off of the road as much as possible. Great customer service and prices ($20 per ton less than their competitor I originally visited), I would definitely recommend! read more

Vista Landscape Center - Driver cleaning debris from the road - Nurseries & Gardening Near Me - Henderson, Nevada

Vista Landscape...great job! Got a load of rocks at a great price! The driver, TJ, was a good guy, and definitely knew what he was doing. Dropped the load of rocks precisely where I asked...really worked with the customer. In this day and age of useless workforce, young TJ the Vista delivery driver really knew what he was doing...give that guy a raise! Thanks, Vista! read more

Vista Landscape Center - Good job, Vista...good job, TJ! - Nurseries & Gardening Near Me - Henderson, Nevada

Just wanted to write a review and give a amazing five star review for vista landscape. I just recently ordered 17 tons of white chat for my RV parking and then later an additional 5 1/2 tons at my personal property. Everything was done through the phone and wanted to thank Cruz for her phenomenal customer service and accuracy with the order and both Bill, the first driver and Josh, the second driver that delivered the chat we're right on time with the delivery and were able to accommodate the placement of the drop off of chat, amazingly friendly and Vista landscape center is Lucky to have great employees like them. read more

***Edited from One Star to three... I removed my previous review because the owner did make the situation right. I do appreciate that. I can't go the full five stars or even four because of the unnecessary hurdles we had to go through before receiving proper service. I will say, they ultimately rectified the situation and I do appreciate that. The order was delivered in a timely fashion but I shouldn't of had to go through what I did to obtain that level of service. This was a one star review but because of the owners attentiveness and haste reply to the matter, I increased it to three. 5 stars for the owners response and 1 star for the initial treatment. Averaging them out, three stars. read more

I had 7 tons of medium size river rock delivered last week and I called back today to order another 2 tons, I told the girl on the phone that the reason I originally ordered is because Vista sent me a 5% off coupon and I would like to apply the coupon to this order. She told me that this coupon doesn't apply to river rock, so I read her the fine print "maximum discount on arizona river rock 5%" so she put me on hold so she could speak to her manager and told me she was told by management that if I wanted to use the coupon I would need to physically bring it in. I live all the way in Summerlin (35 minute drive) and the coupon was sent to my house. No where on the coupon does it say to redeem in person (pictures attached for reference) even though they happily except orders by CC over the phone. Saving the 5% isn't the point, it's poor customer service and business practice, especially after I just spent over $700 with the company. There are plenty of other options in town, I won't use Vista again. read more

Vista Landscape Center - Nurseries & Gardening Near Me - Henderson, Nevada

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I came here after I got tired of star nursery's headaches. I actually came here to put in a order with them BEFORE I went to star nursery to get a refund on a order of rocks I ordered from them and did not get delivered with no phone call or anything. I was waiting all day on the day they where to be delivered at home and nothing. When I came here to order it was easy, they have a sample of the rocks on the ground so we can see them I got the river rocks they are a bit more expensive then other rocks because they are rounded. Aka won't stab you in the feet when you walk on them. Lol.. it was only a little more then star nursery to have them delivered but they got delivered during the time frame they said and that's all that matters. I need to update my review on star nursery now, cause I wrote it BEFORE they where suppose to be delivered and ended up not getting delivered. It was literally a huge pain in my butt to try and work w star nursery. They where extremely unorganized. I'm just glad I finally got the rocks and stopped trying to get them from star because it turned out that the river rocks I ordered weren't even in stock at star even though when I paid for them, they called the rock yard and somehow they said they could have them delivered even when they weren't in stock. I was standing right there when it happened. read more

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Delivery guy was racists curse me out after driving off for no reason what so ever! Had my blood boiling. Very unprofessional!

Vista was great! I needed 20 tons of chat delivered and the price was good, but the driver was great. I needed it dropped in a very tight spot, so tight that there was maybe 4' to spare. The driver Ralph I think, put it exactly where we needed it saving me countless hours and trouble. I recommend vista for price and service. read more

Cindi is the most unpleasant person in customer service I have ever dealt with. She made me feel like she doesn't want our business. I was asking her for her help and she was getting frustrated, mad, and yelling at me over the phone. I would like to think she was having a bad day but unfortunately this wasn't the first time she was so unpleasant over the phone. I have called her multiple times with big orders and she has always been very rude and unpleasant. She yelled at me over the phone asking why I don't have the correct name down and why is my pricing off? I had called her a month ago and she gave me those pricing that I put in our order. When I asked her why is she so agitated and if she even wants our business, she got more unpleasant and just gave the phone to the next person. I will never use Vista for any of our needs anymore. read more

We went in looking for a small and specific purchase. We were stunned when we received the kindest, most helpful service from Jay at the showroom. Knowledgeable , more than patient , and helped us get exactly what we wanted . Should we need anything more in our back yard, this is the place to come. As much as we love Amazon , they can't complete or replace Jay's help. Thank you ! read more

We are just small people and get our front yard (HOA required) and side yard with sand bags of small rock. They are always nice when we get the rock and the price is reasonable. Recently, my son called in for a sand price. When we got to Vista he said "there is the sand at the end so let's pull up to it." I pulled up to it and he shoveled into our bags a lot of sand. The lady charged us and I said to her, "I thought it was $16.00 a ton." She said "yes, you got the wrong sand." It was our fault because we did not know this, but next time she just let us fill the same bags for nothing!!!! :) That was nice of her and I appreciate the great customer service. read more

The Showroom is located at 951 Wigwam Pkwy Henderson, NV. That's just off of 215 and the Gibson exit. Its kinda hard to find if you're not paying attention. The showroom is really well setup and they have rocks and more rocks. flagstone, stones, gravel, soils and just about any landscape design info you could need. Way better than big box stores as they're locally owned and know the desert landscape and the best options. Plus you can go to their website and see lots of rock examples and measuring tech info. Also they have a sister company that is Nevada outdoor Living with BBQ island and equipment, higher end patio furniture, waterfalls, statues, fire pits and more. Prices seem high on the patio items and BBQ options but they mostly high end quality stuff that costs a little more. We got a deal on a small set and were happy. The rock options for the yard are still in the making but the prices are right and they deliver. Staff was friendly and very helpful. You will get a bunch of good ideas for your landscape dreams. Go in and check it out. read more

Cruz was suuuper helplful - knowledgable - made shopping for rock very easy and the place actually has alot of cool stuff for your home as well. Want the barrel sauna. read more

I have been going to Vista for many years and have always had a great experience. Most recently I went to buy flagstone for my landscaper to create a pathway. I spoke to Michael inside about BBQs and other non-related stuff, and even though he wasn't going to be selling me anything from his department that day, he was very friendly and helpful. When I went outside to get the flagstone, Hunter greeted me with a spring in his step and huge smile (in spite of the 110+ degree heat). He helped me choose what color and type of stone to get, and he loaded it up, slab by slab never slowing down. I felt terrible because I knew how miserable I felt in the humid heat and I wasn't even doing the work. I will be going back for more materials, and look forward to seeing the guys again soon! read more

I ordered rock last week, to be delivered today, Sunday. I had hoped for Saturday but their schedule was full. I ordered 1.5 tons of Tuscan Rose 1/2 inch. The delivery window was between 10am and 1pm. They called me at 12:08pm today to tell me the salesperson "forgot" that they don't have any of the rock I ordered. She asked if I wanted to choose something else so I hurried down there to choose and they can't deliver until tomorrow. As though working adults are available on Monday afternoons to do landscape projects. They could have called me anytime between when I ordered it and when they were supposed to deliver it but instead they waited until it was too late to fix the problem. I will never use them again and warn anyone else to avoid this place. read more

I am very happy with the customer service at Vista Landscape on Jan. 26, 2021 . I ordered 6 tons of 3/4 Tuscan Rose rocks and they are very efficient. Luckily I was flexible though, because I picked a delivery between 12:00 pm and 3:00 and they called at 9:00 am saying they were coming within the hour. It was not a big problem and the delivery person put them right where I wanted them. The reason I just gave 4 stars and not 5 is because I paid for 3/4 in. rock and a lot of smaller size rocks are mixed in. I feel that if I am paying a price for a certain size they should almost all be that size. Other than that they are very nice to deal with. read more

This is the smoothest and best service that I have had done since I have been in Las Vegas! I know this is the busiest time of year for landscapers and Henderson is a long way from North Las Vegas, so I expected them to be late. No problem. I ordered 3-4 tons of rock and, excuse me if I spell his name incorrectly, Quari had it put in the exact spot I wanted it in record time. A quick God Bless and thank you....he was onto his next job in less than 5 minutes! These guys are GREAT! read more

Buyer beware! My mom, a senior citizen went here, and asked for some specific products. She found a sample piece and went to pay for it, they just yelled a price and she stated, that it was supposed to be a certain price per pound. Once they were caught, the salesman just told the clerk to charge her that yelled out price. The clerk didn't agree and charged her appropriately! I'm glad she knew what she was doing! read more

MOST HORRIBLE PLACE TO GO. AVOID!!!! My husband and I walked in and were told will be right with you. We waited a few minutes and neither of the 2 salesman approached us, however when this older gentleman walked in one of the salesman deviated and started helping him out on the spot. We waited again patiently FOR 40 minutes total due to we had drove across town. This is when we decided to walk out. At no point did they make an attempt to help us, they not once checked back on us or make any other type of eye contact. We are a young couple, but we're willing to pay for the stone. We were not shopping around we came to buy as this was the place recommended to us by our handyman. I have never been treated this way. I will call the place and speak to their supervisor and update the review. read more

Be very cautious. They lied to me and were dishonest. The load of decorative Arizona river rock, 1"-3", which we ordered was dumped in our street and was in fact composed of virtually all 5"-8" river rock- not copacetic with our landscaping design, nor our order. I sent pics via phone. the driver sent pics via phone, the driver told his dispatcher via phone that most of the delivery was 5"-8", and so did I (repeatedly). The dispatcher/manager refused to believe it and said I got what I paid for and ordered the truck to leave. I was stranded with a non-conforming load of rock and had three laborers waiting on the clock to get this resolved. Vista offered every excuse in the book except the truth- they made and error. I paid for their error. I won't deal with them again, but if you choose to- be very careful and inspect the load before it is dumped. P.S. The delivery truck is large and its bed is 4.5-5' off the road so it is hard to see the load before it is dumped. It is virtually impossible to re-load the stone after it has been dumped. I was poorly treated and my pleas were ignored because I was a residential customer with a small load- unimportant to them. read more