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    Pool Supply Depot

    4.6 (10 reviews)
    Open 8:00 am - 4:30 pm

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    4 months ago

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    1 year ago

    Extremely honest and knowledgeable. Solved my issues offering a fair and reasonable solution

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    Review Highlights - Pool Supply Depot

    The space is small but they have what we need to maintain our pool equipment.

    Mentioned in 2 reviews

    Read more highlights

    Renaissance Ceramic Pools & Spas

    Renaissance Ceramic Pools & Spas

    2.3
    (98 reviews)
    $$

    They were amazing from the start. I knew exactly what pool I wanted, I went in and saw the Pools on…read moredisplay, and they had the one that I had imagined in my head. Everything was laid out for me to understand: each phase ; each stage. Any questions I had I would call and they are the best office staff that I've had the pleasure of dealing with. The work crews that came out were such hard working men and would clean up everything when they were finished, which was great because I live in an HOA community that is as strict as I have ever encountered ( having lived in HOA communities before). The pool was just completed last week, and it's beautiful. My entire backyard has been transformed from an ugly, barren, mess into a relaxing place I plan to enjoy. I would recommend them to anyone wanting an inground pool. There are so many benefits to a ceramic/fiberglass pool that I was unaware of, and I've had inground concrete pools most of my life.

    We had an excellent experience from start to finish!…read more Charlie Yoder was our sales representative, and he was great from the very beginning. He made sure we new all of our options, was patient with all of our questions, and made sure we stayed informed every step of the way. Jose was our construction guy. He and his team went to work quickly on our yard. From start to finish, we were impressed with the process. Jose also did all of our inspections and made sure we knew what to expect every step of the way. After the pool was completed, he came back out and gave us a full tutorial on our pump, how to clean the pool, how to use our bolt down pool cover, etc. Chilo and his crew did our decking and concrete. We added a little more decking than what comes the pool, and gave him creative control to make it fit asthecially with the yard. He knocked it out of the park!! During all of this, I was also corresponding with Tommi in the office. She kept us informed of the next steps in the process, what to expect, and when payments were due for each phase. Always friendly, and responsive when I would email with any questions or concerns. After our pool was completed, I went back down to Renaissance to pick up our final packet from Charlie. It was bittersweet because at the end he gave me a great big hug, and it honestly felt like I was saying goodbye to a good friend. He always made me & my husband feel like we were his friend, not just a sale or a transaction. After working in customer service and management for over 25 years, that type of client relationship goes a long way! We bought our home 18 years ago with the intention of putting a pool in our yard. Charlie made our dream a reality! All in all, I would highly recommend seeing Charlie and the Renaissance team if you are in the market for a beautiful pool that will be installed way quicker than a concrete pool!

    Priority Pool Service

    Priority Pool Service

    4.8
    (296 reviews)
    $

    Priority Pool Service, formerly Tiger Shark Pool Service, has been outstanding. Their staff is…read moreprofessional, friendly, knowledgeable, and dependable. Their pricing is fair and honest, and we have never been disappointed with the quality of their service. Several of our neighbors have started using them as well after seeing the results, and everyone has been very happy. If you're looking for a reliable pool service, save yourself the time and frustration and have them come out for a quote. I think you'll find their pricing to be fair, affordable, and completely transparent. One thing I especially appreciate is that they don't leave your pool pump running for eight hours a day to make their job easier and increase your electricity bill. They do the job the right way and genuinely look out for their customers. I highly recommend Priority Pool Service to anyone looking for honest, dependable, high quality pool service.

    We've used Priority Pools since our brand-new pool was completed three years ago, and the…read moreexperience has been extremely disappointing. In that time: * The heater has failed twice (and is currently not working again) * The chlorinator has been replaced * The pool lights have been replaced twice * The silver quartz finish already looks stained and bleached Maybe some of this is poor Hayward Industries equipment, but it's hard to know because the service tech changes constantly -- about every 6 weeks -- so there's zero accountability or continuity. This is a saltwater pool, yet instead of properly diagnosing or maintaining the chlorinator system, they routinely dump gallons of liquid chlorine into the pool every week. Actual "service" often feels limited to: * Emptying the leaf basket * Lightly brushing the pool * Adding chemicals And nearly everything beyond that becomes an extra charge: * Chemicals? Extra. * Filter cleaning? Extra. * Repairs? Extra. * Someone coming out because the system they maintain stopped working? Extra. Worse, many of the techs seemed unfamiliar with how the equipment even operates, making service calls frustrating and unproductive. What really bothered me was adding up the actual cost over three years. Once you include all the side charges, repair calls, chemical add-ons, and maintenance fees, the true cost is easily several times higher than the advertised "weekly service" price. The marketing and online reputation look polished, but our real-world experience has been expensive, inconsistent, and lacking accountability.

    Pools "R" Us

    Pools "R" Us

    4.5
    (139 reviews)

    We were having issues with some markings/discoloration on our pool (replastered last year). Upon…read morereaching out to Blaze (spelling?) who had apparently taken over from our previous rep Luis- we weren't getting any answers other than that our pool vacuum was put in too early (it wasn't). After posting my issues here- Greg immediately reached out and offered to come check it out himself. He came, explained how to repair the issue and assured my husband that if there truly was any plaster issue he would address it through the warranty. They worked everything out to my husbands satisfaction (he can be even more critical than me). If anything changes I will update accordingly but as of now our issues are resolved pending an acid wash. If you have any issues- reach out to the office directly.

    I had an amazing experience working with Pools R Us from start to finish. From day one, they were…read moreprofessional, transparent, and incredibly easy to work with. I worked closely with Ben, who really took the time to understand exactly what I wanted and brought my vision to life. He collaborated with me on the design, paid attention to every detail, and the end result is a pool that honestly exceeded my expectations! It looks absolutely incredible. What I appreciated most was how honest and straightforward he was throughout the process. There was never any pressure or upselling. Just genuine guidance and expertise. The entire team was responsive, communicative, and made everything feel seamless. On top of that, their pricing was very reasonable, especially considering the quality of work delivered. I couldn't be happier with how everything turned out and would highly recommend Pools R Us to anyone looking to build a pool. Truly a great experience all around!

    Xterior Creations Pools & Spas

    Xterior Creations Pools & Spas

    4.8
    (100 reviews)

    Xterior Creations have been nothing short of amazing! I…read moreinitially reached out to 5 pool builders to spec out a potential project I had roughly designed for our backyard. Although the other pool designers/builders did reply and some actually showed up to take photos, measurements and do a mock up design, Jason Jolfs of Xterior Creations took the cake on this one. Jason was very thorough and listened to everything I showed and explained to him about my backyard ideas. When I received the renderings back from Jason we had a winner. Out of all the designers I had met with, Jason nailed every single little detail I had shown and mentioned to him. He even included where our little chihuahua would be relaxing on the artificial turf in his rendering. Not to take anything away from the other designers since they all added their own design ideas/suggestions in the renderings but Jason just had every single thing we wanted in the design he created 1000%. The build process was swift and smooth thanks to our amazing project manager Marco. He was there with us every step of the way and walked us through everything we were to expect and encounter. The steps and time frame was quite accurate as well barring any weather delays. From the dig team to the truss to the concrete and plaster it was a very fun and interesting process to see happening. Marco always stopped by to check on the project and went above and beyond fixing/sorting a few things out himself when needed. For the cost of this pool project which was below the others bids, we definitely got our moneys worth and have been recommending Xterior Creations to friends and neighbors. Major thanks again to everyone we worked with Jason, Marco, Yajaira, Mayra, Kendrick, Rocky, Jonah! Sorry if I missed anyone else but Thank you to everyone who we worked with and made this Oasis in our backyard happen!

    If you're looking for a pool builder, we highly recommend Xterior Creations!…read more From the initial design to the final walkthrough, their team was professional, knowledgeable, and communicative every step of the way. They listened to our ideas, kept us informed throughout the project, and delivered exactly what they promised. The craftsmanship and attention to detail exceeded our expectations, and our new pool has completely transformed our backyard into a beautiful, relaxing space that our family will enjoy for years to come. A special thank you to Dan, Jason, Yajaira, Mayra, and Yovany for making the entire experience so enjoyable. Your dedication, professionalism, and outstanding customer service made all the difference. Thank you, Xterior Creations, for bringing our vision to life--we couldn't be happier with the final result!

    Mission West Pools & Spas

    Mission West Pools & Spas

    4.3
    (50 reviews)

    Personally, I enjoyed working with Barry during the construction of our pool, and the project…read moreitself went smoothly at the time. However, over the years, we have had them return multiple times for recurring cracks. Each time, the repair involved filling the cracks, which unfortunately did not appear to resolve the underlying issue, as the same cracks kept returning. Earlier this year, I contacted Doug and again regarding the same problems. I was told the cracks were likely due to seismic activity. Based on our observations, we are not convinced that is the cause. Additionally, there is currently a metal piece protruding from the side wall they built, along with other issues. We have documented these problems over time with photos and emails. After raising these issues again and requesting further assistance to address the underlying problem, we did not receive any additional follow-up communication. Because of this, we are now exploring other options to resolve the issue. Overall, while the initial build experience was positive, our experience with follow-up repairs and warranty support has been disappointing. I am sharing this so future customers can be sure to ask detailed questions about warranty coverage and long-term repair solutions before moving forward.

    Mission West Pools and Spas did an amazing job on our pool install. Bill Relaford is the best…read morecontractor we have ever worked with. He was truly a pleasure, and he made the install process absolutely seamless. I had about five other companies come out to quote us. His quote for the install was great and it fit within our budget, but it was his professionalism and warm authenticity that sold us. Every crew that came out was respectful of our property and exceedingly efficient. We actually hired his last crew to put in some additional pavers and rock to complete the yard. All the big companies on Yelp and other review spaces must pay a fee to show up at the top of the pool builder list because if quality, customer service, attention to detail, and professionalism were the only considerations when deciding which companies are highlighted on review sites and apps, then Bill Relaford and the whole Mission West crew, would most certainly earn the top spot. Give them a try if you are in the market for a pool. You will be doing yourself a huge service!

    Pool Supply Depot - wholesalers - Updated July 2026

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