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    Vista Optical inside Select Military Exchanges

    1.0 (1 review)
    Open • 9:00 am - 6:00 pm
    Updated 3 weeks ago

    Services - Vista Optical inside Select Military Exchanges

    Eye exams

    Eyewear fitting

    Retinal imaging

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    1 year ago

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    Optic Gallery - At my yearly appointment (:

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    3.5(25 reviews)
    5.3 mi•Sunrise

    Esmeralda is wonderful! She is always happy to see my family. The staff is very friendly and…read morehelpful with my needs.

    I do not recommend this place at all. I took my son for his annual exam. The woman up front asked…read moreme if he was doing a contact lens fitting to which I replied "No, I will order them online" clearly not understanding what that entailed. She should have known from there to maybe explain to me that I wouldn't be able to order contacts. I didn't want to purchase in store and he had previously had a fitting the prior year. I didn't want to spend more than I needed to at this visit. but I didn't know he needed a new fitting every year for a contact lens prescription! Anyway we got the exam we bought glasses. When they came in they were super thick and had a coke bottle effect and my 8th grader was just not going to wear them and be bullied which I talked to them about and they said the couldn't do anything. I went to the car, googled it, and found online it said Poly carbonate lenses are slimmer. I go back inside to ask them for this and they all had an attitude. The woman who sold me the glasses and the office manager. EVEN HAD HIM PICK OUT A DIFFERENT FRAME to help with the thinness of the lenses. I signed a waiver, fine. Paid out of pocket for the different lenses, fine. GOT THE GLASSES AND THEY WERE STILL SOOOOO THICK. his eyes look tiny in the glasses he is at a -5.5 and -6.25 I have spoken with people with a higher prescription and their glasses do not look like that! but I just took the glasses the second time, I didn't have it in me to be told there was nothing they could do and it would be useless. so there goes ~$500+ down the drain A few months later, I emailed asking for my son's prescription because he was low on contacts and I had to get some ordered. This is when they tell me he doesn't have a contact lens prescription because I turned it down at the time of the exam. and that I was outside of the window to have it done without needing a completely different exam which would now not be covered by insurance and all would be completely out of pocket. They didn't care to explain anything at the time of the exam, at the time of choosing glasses, at the time of picking up the glasses. They just did not care at all, had a terrible attitude, and did not at all make me think they care about my son as a patient who has been coming to them for years! Zero stars. do better.

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    Vista Optical inside Select Military Exchanges - optometrists - Updated September 2026

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