Service and guarantee got pair of glasses they were defective 3 months after they start…read morecracking brought them back they said it was past 3 months I paid out of pocket they didn't do anything. And before that I got a pair prior to to the defective ones and thy said 2 weeks and I had to wait 1 month I would never come back here

Came here because this office accepts my insurance. It was quick to make an appointment. I arrived…read morea few minutes before my scheduled time (15 minutes) to give myself time to complete necessary new patient forms. When I arrived the front desk staff seemed annoyed instead of welcoming. I come from the customer service industry and they all need training or find another job they will be happy at. During my visit, the doctor, which I don't know his name, seemed rushed which is perfectly fine cause i wanted to go home too. I apparently was the last patient. I waited for about 45 minutes before being seen. When I asked about additional colored contacts he said he doesn't have time and we'll do it next time on my follow up visit in a week. I was definitely not happy with my experience. My former eye doctors in San Diego were amazing. They respected my time by scheduling patience accordingly. It seems that they have other offices and the other office ladies seemed much nicer on the phone.

Wouldn't recommend. I came in after having an eye exam and was ignored so I left and called to see…read moreif they accept my insurance. The associate said yes so I went back in and a different associate tells me "no. We don't take that insurance we're out of network so you'd have to pay in full and then they can reimburse you" If your staff is too uneducated to answer a question in full I highly doubt the abilities of the rest of the staff. Would not recommend just based on the staff's lack of knowledge. I now wasted a few hours of my day dealing with this crap when if the staff had been tentative initially, I could of saved a lot of time and gotten my answer right away.

I want to enjoy my experience here but I just feel so deflated after doing business here. I've only…read morebought from this establishment twice. The first time I got a good deal on two for one glasses. The second time I got my prescription renewed I came here out of convenience. When you walk into this store, you get the impression they have a hundred things more important to attend to than you. And when they talk to you, its as if they are doing you a favor. Just being honest.

Absolutely the best eye doctor in Las Vegas…read more We have been coming to this office every single year and trust them with our entire family's eye care. Dr. Goh is hands-down the doctor I recommend anytime someone asks me for an eye doctor. She is professional, patient, incredibly knowledgeable, and truly cares about her patients. Every visit feels unhurried and thorough, and she always takes the time to explain everything clearly. The staff is the best -- friendly, welcoming, and extremely helpful from check-in to check-out. They make the entire experience smooth, comfortable, and stress-free every single time. If you're looking for an eye doctor you can trust long-term, this is absolutely the place to go.

It's always a pleasure to visit Golden Eyecare. Dr. Elaine is super sweet, caring, and attentive…read more Her and her staff are always friendly and kind. The new appointment system ensures that they can give all their attention to you when you're there.

This office is located inside Lens Crafters…read more The staff here are so incredibly kind and professional. I arrived about 10 minutes late for my appointment but the ladies up front quickly checked me in without any issue. I was given some forms to complete as we were first time patients. My daughter and I didn't wait long before we were called back to begin our eye exams. The process was very simple, the assistant did a typical vision test with letters and a couple other tests on a machine. We were then placed into a room where we met Dr. Troung. He completed the rest of our vision exam and explained everything he was doing. I loved that he repeatedly asked if I had any questions. He was sincerely interested in making sure I was informed. My daughter is 8 and this was her first exam. Dr. Troung was great with her, his approach was incredibly gentle. I will absolutely be bringing the rest of my family here. Thank you!

I have been going here for years. The last 2 times it has been an issue with the front desk so they…read morehave lost my business. I was told 1 time to drop in to order contacts. I went after their lunch and sat there for over 40 mins. No one around. I walked around and couldn't find anyone. I wrote a note and left it on the computer for someone to call me back. Still NO call back until I called days later asking if anyone was going to help me to order contacts. I wanted to give another chance cause I liked the doctor. I called to book my yearly appointment. Told them I had new insurance and wanted to provide them with it. They said no need. They can do it all on their back end. Then I get a call a day before asking me for my insurance. I cancelled my appointment. the front desk team just have lack of communication or care for the patients.

I was very pleased @ the patience and time there took to evaluate me I my eye exam, they had great…read moreframes as well, The doctors were great . Awesome atmosphere with pleasent workers. Medicaid is excepted here too. I Left pleased and SMILIMG. Lisa M. Prince Oh great office by the way!!

Great place, they take walk in! My insurance didn't cover…read morecontact exam but it was affordable. All the stuffs are very nice and polite. Dr was very nice and kind. She explain to me a lot of stuff that I didn't know from previous dr. She is very professional and fast!

I wish I could give 10 stars! What a nice visit to the eye doctor. The office was welcoming, clean…read more& decorated well. I was immediately greeted and taken back for my appointment. Everything was explained to me in detail and I was given choices about my eye care. Dr Linda was just amazing. All the ladies were very nice and seemed like they actually wanted to be there, good teamwork! The doctor was friendly & supportive & caring. She listened to my needs and helped make a plan for my new contacts. I feel like I made a great choice for my eye care & I look forward to my next visit.

A Doctor who is involved with his patients and their needs. The family has been with him for 20…read moreyears. We do not use our insurance here, he is that good, we don't trust the insurance companies provider

Thankfully, I have only positive stories to share about Mike O'Callaghan. Each time I've been a…read morepatient here I've been treated in a timely manner, kind staff, and clean environment. When I have been in pain I am prioritized and have been cared for in a patient manner. I always feel confident that my care will be thoughtful and efficient here. I'm lucky to have access to it!

The Urology Clinic has an outstanding staff. From the receptionist to the technicians to the PA, to…read morethe surgeon. They were amazing people who took care of me during my last appointment and then moved forward to the subsequent follow-ups. They provided thorough explanations of procedures, and they cared about me as a person and not just a patient. And although I made a mistake by not preparing before my procedure, they simply moved my time back and provided what I needed by way of the Pharmacy and conducted my procedure without a hitch. All possible side effects were explained, however, there were little to none. I attribute that to the excellent work of the technicians, and the surgeon. Thank you Urology staff for making a rather anxious situation palpable. YOU WERE/ARE AMAZING.

Mark is the best eye doctor in Vegas. He sincerely cares, takes his time and goes above and beyond…read more Highly recommended!

Dr. Hunt is friendly and thorough. I don't usually talk to doctors except to tell my needs. Dr…read more Hunt was so engaging that I felt the result was better than any eye exam I have had in years. It was easy to be conversational with him, and thus I feel I got better results. Great experience!

Dr Gupta was awesome answered all my questions & her staff is amazing took the time to explain…read moreeverything and help me pick the perfect pair of glasses. Fast friendly service all around. Special thanks to Rosa for helping me find the perfect frames.

Honestly I only came here because my insurance recommended them. If I could give them zero stars I…read morewould. The doctor and a few staff members are kind and good but most are horrible. They ignore you and treat you like garbage for asking a question and I couldn't just pick up my new glasses I had to sit and wait. If my glasses are ready I should be able to walk in grab them and walk out. That's how every other eye place I've been to has been.

Fast service is an understatement. Came in picked glasses several in fact. And received all three…read morewithin 3 a days. I will for sure bring my other glasses and add my prescriptions.

My daughter and I needed glasses and came here after having an eye exam at Progressive Eyecare next…read moredoor. We were assisted by Nolberto who took his time guiding us through the shopping and billing process. There are lots of frame styles to choose from here for adults as well as kids. Once we had frames selected Nolberto went over all the ways we could customize our lenses. The process was quick and easy, all we have to do now is just wait for our glasses to be ready. Thanks Nolberto!