Manager Hector Raygoza, was extremely helpful and took time to explain product information for my…read moresash and trim window. Mr Raygoza and his staff were very friendly and helpful. I recommend this store highly.

Poor service! No one to help , not one welcoming…read more Everyone shorting to space instead of help, 10 minutes waiting with no line Seems like no one is interested in helping or working.

Helpful staff and they perfectly matched a tough greige I was looking to use in a soundproofing…read moreproject. It was barely 20 minutes from order before I was painting. Great shop.

I wish I read the reviews before going here as it seems they have a reputation for robbing people…read moreblind. I went in a few days ago and ordered 5 gallons of Benjamin Moore paint. A day or two later I had to go back for an additional 5 gallons - no big deal right? I go up to the front and order 5 gallons of the Regal grade paint in the color that I wanted. Guy says ok and walks away. I'm taking care of stuff on my phone and another guy comes and takes my payment. Before I know it they are rolling out my mixed paint.... in the WRONG finish. I hesitate and say that I needed it in Matte as I did before. They never asked me the finish. The guy said he remembered what I got the day before and that I was wrong so I call my handyman and have him confirm that what we had was matte, and it was. THEN the guy changes his story and said they did ask me and I asked for eggshell - which is laughable because even in a distracted state I would NEVERRRRRRR say eggshell. At this point he's arguing and gaslighting me so I take a moment and think, ok, let's dial this back and ask if there is something we can work out. I understand this is a business and regardless of who is at fault (him) maybe we could work something out. But he doubles down and his voice is raised and shaking and saying that I asked for eggshell. At this point I know he is lying because, to reiterate: A) they never asked B) I would NEVER get eggshell for this project and C) he is trembling with rage and honestly - that tells me all I need to know. So is this a scam they run to get people to pay for stuff? What else could it be? I left the paint there and went to another store and guess what? They asked what finish I wanted. I told them what happened and even they said woah... someone there fucked up. I want to make it clear that I left because I was robbed and felt unsafe from the lunatic lying through is ever loving teeth. That's over $300 down the drain because someone failed to do their job correctly and then had the audacity to try to pin it on me. Don't spend your money there because you will regret it.

The staff at this store are exceptional. Knowledgeable and willing to take the time to help. I have…read moreworked with Brisas, Pash and others. All very customer oriented and kind. Because of their support, I have taken on projects I wouldn't have even considered.

Didn't expect to have such a great experience at a paint store, or any experience really. Buy paint…read moreand leave was my goal. Apparently that's hard to do when you have no paint knowledge. Brisa to the rescue! She was so helpful! She walked me through each sheen, different grades of paint for different rooms, and waited patiently while I called my painter. I left with confidence, which is a great feeling after being frazzled by colors and costs. I returned days later for more of the same wall color and stupidly brought my Home Depot color match sample and not the Dunn Edwards formula I was actively using. Despite being busy, Brisa and crew found my formula in the computer and got me exactly what I needed! Thanks, y'all! Also, don't sleep on the sick merch. My whole household is repping Dunn Edwards.

Extremely disappointing experience. I was quoted a price by a rep for paint, but when I arrived,…read morethey tried to charge me six times more. After declining, they came back with a price still three times higher than what was originally promised. Out of desperation to finish our project--since we only had the painter for one more night--I agreed. But after too much back and forth, we ran past closing time, and Mark refused to leave the paint anywhere accessible or wait, despite me pleading with him. Now the delay is costing us over $1,000 more. The customer service was unhelpful, rigid, and downright rude. We only chose this store because it was closer than Home Depot (which is 30 minutes each way), but honestly--go to Home Depot. Better service, better pricing, and better quality options. Not worth the hassle here.

After months of deciding, my excitement to finally get the color I decided on for my large 2 story…read morehome, was quickly diminished by the extremely rude salesperson. they were not knowledgeable nor were they trying to help or be creative to help me. they simply didn't care or maybe they are misogynistic . What an awful experience - had to write about it. I don't recommend going here. Home Depot and Anawalt were far far more knowledgeable and nicer.

Great paint selection and wonderful staff…read more I'm a diyer and I'm painting one of my rooms with dark brown possibly black walls. The staff helped me understand undercoats and was very helpful overall in looking at the color samples. They also pointed out that the colors will change hue from different angles. This piece of advice helped me to slow my "paint" roll and more carefully consider how the room/s to be painted are lit by sunlight and lamplight. Thank you!

Today is Sunday, 19 October. I called the store a few hours ago and spoke to a gentleman who had to…read morereturn my call as he was the only guy in the store today. he returned my call within a few minutes, which was great and I told him how much I appreciated that. When I got to the store, there was a sign on the window saying out to lunch until 355. I had arrived at 3:30 sitting in my car. I saw the employee going into the building so I knocked on the door and told him im the guy who called and he just kept pointing at the sign saying he was not gonna be available until 355. So I left. Maybe management should train people to let people know on the phone what their lunch hours are when they're gonna close the store for lunch. Love your paint.

Love them! Nice, helpful, not pushy. I don't get why people are angry about waiting for paint? They…read morehave to mix it and they have other orders that come in through phone and online. Have they gotten paint from elsewhere? I can promise you there are wait times there too. The paint here is great, even the cheap contractor level stuff is better than most of the stuff you can get at the big hardware store. The color advisor was nice and down to help me pick out some truly wild colors for my apartment. The associates were friendly, and even the people in the back were nice when they handed me the paint. Love that the paints have basically no odor/VOCs and that they're very sun resistant. I paint, crack the window for the night and the room is ready to go.

Come here if you want the absolutely Worst customer service experience on the planet. They are…read morehelpless and cannot do the job required for a professional. Closed my corporate account today, and went right to Shillpark Paint.

The guy to his name is Tony. He fixes machines. He was rude charges a lot. No respect for…read morecustomers. Don't ever go there Have this guy fix your machine

Excellent price and stock. Very knowledgeable staff especially the…read more General Finishes products.

The best in the business! Herbert can match like nobody's…read morebusiness, Maurice is a wealth of information, and Roberto takes great pride with each product.

I'm writing this review because I am so pleased with the help of Herberth. Nobody was able to…read morehelped me. I went to different places to seek help and he was the only one able to help me. He is an expert! Very happy and definitely will come back to get his help again.