I was very happy with my providers. They did a great job helping deal with my pain. I am less happy…read morewith the billing department. When I asked how much I would be owing per visit I was initially told it would be $20-30. At a later visit, I was then told it would be around $50 per visit which was still fine. When I finally got the bill however, it became $105 per visit. I wouldn't have minded if this number was given to me upfront but the fact that I attempted multiple times to find out what I would be paying and didn't find out till several appointments in is disappointing.

If we could do 0 stars we would definitely PLEASE NEVER GO TO SHIRLEY KATZ !!! My mother went in…read morefor the first time today & unfortunately got Shirley & had a horrible experience she immediately seemed bother with my mother & when they went in the room & had an interpreter on the computer said she was getting extremely annoying with the whole having to translate back & forth even was trying to make my mother do things that she could not do & was getting frustrated that my mother couldn't do what Shirley was asking of her not because my mother was just refusing but because she PHYSICALLY COULD NOT DO WHAT SHIRLEY WAS ASKING OF HER !! we understand the whole computer translating thing can be frustrating but that doesn't give Shirley the right to take that out on my mother who was already stressing out & didn't need the attitude !! Also was just not listening to either my mother or the translator she just kept getting frustrated & even ended the call with the translator & pulled her own phone out to just translate herself & not to translate my mother to Shirley so it was basically a one way so Shirley could understand my mother but my mother couldn't understand Shirley because she didn't give my mother the opportunity to be able to translate to Shirley we hope no one who needs a translator ever goes to SHIRLEY KATZ she has a horrible attitude PLEASE AGAIN NEVER SEE SHIRLEY KATZ unless you want to be treated horribly !!

Everything is five star here. I have never been to a physical therapy office that can compare. The…read morestaff are friendly and welcoming, with an amazing wealth of knowledge about orthopedics and appropriate treatments. The entire appointment is with the therapist which provides essential one-on-one time. The facility is well appointed, with all the equipment that is needed. I give them my highest recommendation!!!

A wonderful place! The staff is very personable. Di is my PT and knows the day I am having even…read morebefore I do. I wish there were more stars to like.

I'd had a severe knee injury and Athletico Physical Therapy was recommended to me by a neighbor…read more Unfortunately, after my injury, I was never referred for PT and it was 6 months before I went to Athletico. I wasn't walking well and needed to with an upcoming cruise in 4 months. My therapist was so great, she got me walking and prepared for the cruise. I absolutely recommend Athletico Physical Therapy on Washington St. in Waukegan. They're totally qualified and kind, friendly, outgoing, patient, and understanding. And they're not bullies! Don't hesitate to choose Athletico in Waukegan.

Kim and Brian are the best! Both extremely knowledgeable and helpful. I have been for physical…read moretherapy several times and have always had success at feeling better.

First time Patient…read more the doctor doesn't trust the patient how can I trust the doctor, before you can see the doctor they have a policy that you must leave a debit, credit card on file or $300.00 up front in cash this is leaving me open to identity thief, I have good insurance blue cross and I pay my bills, I could see it if the first time I didn't pay but I haven't even finished the paper work I walked out no way am I paying for service and I haven't seen the doctor AVOID this Group his overhead must be great to prebill before they see you

The staff is some of the rudest people, especially those in accounting! Never return calls, or…read morecall and leave nasty voice messages! Finally sent me to collections due to lack of communication! How about a paper bill? Poor attitudes all around! PA asked me how to apply knee injection because doctor was not available! What! After seeing this doctor for knee problems for three years and needing surgery, he tells me he only does ankle surgery! Excuse, where did that come from! Found a much more qualified doctor with a delightful staff!

Dr. Bracic and his entire staff at Waukegan Medical and Rehabilitation are true professionals. I…read morehave found everyone there to be extremely kind, friendly and professional as well as very attentive and thorough as they evaluated and treated my injuries. My overall experience has been extremely positive. I would highly recommend Dr. Bracic and his staff at Waukegan Medical and Rehabilitation for all your chiropractic and physical therapeutic needs.

From the owner: Waukegan Medical & Rehabilitation provides physical therapy, chiropractic care, and massage therapy…read morein Waukegan, IL. We are also a full scale wellness center featuring spinal decompression and laser therapy rehab. We specialize in treating all types of physical injuries: work, sports and auto including whiplash from car crashes. Part of our rehabilitation and physical therapy includes: graston techniques, class IV laser therapy, spinal decompression and EMG testing.

I was a Workman's Comp patient of the Athletico located: 1655 Nations Dr , Gurnee, IL. I stopped…read moregoing to this particular location mainly because of the rude hostile-like treatment from receptionist Nicole. At first Nicole came across as friendly. However, once I had to reschedule an appointment she became annoyed, agitated, rude, and very hostile-like to the point of threatening multiple times to report me to the Workman's Comp adjuster. She even continued to schedule when I had specifically stated that I was following up with the doctor to relocate physical therapy to another location because of continued pain and discomfort.

For the past six weeks I've been treated by Kruti for Plantar Fasciitis. The therapy administered…read moreby her during this time was intense and very effective. Kruti and her team were very pleasant and just great to work with. Additionally, the music selection provided by Maggie via XM was really good as well.