I never thought I would call my mother at a skilled nursing home and have her tell me " I…read moreabsolutely love this place, and cannot talk right now because I am busy". What a massive weight off of my wife and my shoulders after already had intensively searched many other North San Diego County similar facilities and took tours. We also had a bad taste in our mouths and hearts never forgetting a past nightmare my late father had to endure in terrible conditions in a local facility back in 2012. So with this past very bad experience with dad, hearing mom say things like this elates us both. My mother has been living at Brookdale Oceanside now for a month and a half and we cannot thank the following very attentive staff members: 1 - Rosie, 2 - Matt, 3 -Danica, 4 - Alexis, 5 - Sinai and 6 -Dess we cannot thank you all enough for everything you are doing for mom on a round the clock daily basis you guys got a tough job. Anyone reading this you can contact me anytime @ 1-760-840-1551 Captain Roy to ask about this facility, Mom can be stubborn sometimes and require special attention but this place rocks. I often thank God for helping me find this place at the 11th hour, my wife and I had selected another facility first but they starting racking my moms bill and she was not even physically moved in yet! You cannot go wrong with Brookside Oceanside and Noel the sales lady is the "cherry on top". . .

I have worked with Brookdale oceanside for the last few…read moreyears. The staff is very friendly, they know their residents well. Their activities are always active! From petting zoos, to painting, luaus and more. There is always something going on to keep their residents busy if that's what they want. Both memory care and assisted living offers this.

Worst experience! I…read morehad an emergency surgery & was too weak to go home from the hospital 1) I was told Dr. Novac was my doctor while at the facility. Dr. Novac visited me once after I was admitted & barked questions at me. A couple of days later, there was confusion on my new prescriptions & I was concerned about my abdominal surgical site. I requested to talk to him again he refused to meet with me in the 11 days I was there. Husband called facility asking to speak to him & was told it wasn't permitted. (Red Flag) 2) Not once but twice, I had to correct 2 different CNA's? Nurses? about my meds being changed. In fact, I was already given meds that I wasn't supposed to take & I brought it up but was told I was mistaken. The young man who dispensed the meds, double checked & later apologized. The 2nd time it was a nurse, she argued with me, went out & grabbed the blister pack of pills to prove she was right & I had to point the name of meds on package & show her she was calling the meds by the wrong name! That was where the confusion was, both meds started with the same 2 letters. Scary! These are supposed to be professionals. 3) In 11 days, I was moved THREE times to 3 different rooms! I'm supposed to be resting to get stronger to go home. In all fairness, I initially requested to be moved to a quieter spot. The door to the rooms are generally left open & I had a light shining in my eyes all night long plus was in a very noisy busy area & they did move me in a day or 2. I was so grateful. This room was more quiet But every time the bathroom door was opened the stench of MOLD was super strong. I noticed there was a hole in the drywall under the sink & towels wrapped around pipes under the sink. One day, I had to let a cna know there was water on the bathroom floor which was mopped. Safety Issue! A few days later!! I was moved yet again. 3) In each room there are 3 beds. 1 bathroom. WARNING! It is not unusual for your roommate to be a sundowner. Be prepared for screaming and disruptive behavior all night. Nurses also come in the room at all hours to change their diaper and of course the lights go on & disrupt any sleep you might get. They are not quiet, either. I can't begin to tell you how anxious & stressed I became. Even with earplugs lights being shined all hours was so disruptive to sleeping. 4) Physical therapist & occupational therapists were very nice. However, I was super weak, had to use a walker, just had abdominal surgery & after a couple of sessions, I was so sore that I had to take tylenol and place ice on my abdomen for a few hours for 2 days. Knowing this, they continued to nudge me to do the exercises until I mentioned it to the head of the department in passing, then the exercises did become lighter. I was told by both therapists at different times I should have told them I was in pain during the session. But I tried to to tell them the discomfort did not happen during the sessions. Knowing how weak I was plus just having abdominal surgery possibly from the beginning warranted a gentler approach. 5) I had noticed that some "problem patients" would use the call button repeatedly for the nurses with stupid questions, etc. They were eventually ignored. But there is something so disturbing about hearing someone yell "NURSE" sometimes for hours. I was so stressed out. I was determined to be a good patient while here. It was clear to me that this facility was extremely understaffed. But ONE day I really needed to speak to a nurse. ONE DAY out of 11 days I pushed the nurse button only to be told the nurse would be right in. An hour later, I pushed the button & was told the nurse just had her break but would be right in. An hour later I tried again and was told yet another excuse. Nurse never came, I gave up and the next morning she came in to see what i wanted the night before without much interest. Very disappointing & frustrating. 6) Not always, but for the most part the food was less than cafeteria food. Some meals were ok. You fill out a meal form when you get there. I tried cold cereal for breakfast & it upset my stomach. I told 2 different people and also filled out another form but continued to get the food I couldn't eat. Sometimes, my roommate got my food by mistake and I got theirs. That's my experience. I hope it helps someone. In my case I was discharged from the hospital unexpectedly & my husband was contacted by a social worker or insurance agent (?) & was told I was going to La Paloma. This all happened within a couple of hours. Knowing what we know now, check with your insurance & see which facilities are covered. And if possible check the reviews. This was our first experience with a nursing facility and I'm not sure if they are all this bad, but it was a horrible experience.

My 100-year-old mother was at La Paloma for 2 1/2 months and absolutely loved it as did I. She has…read morein the last 15 or so years been in a variety of facilities, and this was the first one where she loved it so much, she felt sad to leave. Although the building is old, they are freshening it up, and it is very clean. Everyone there from the MDs, NP, PAs, nurses, OT, PT, speech therapist, CNAs, and housekeeping were beyond great. All showed a level of expertise, patience, and kindness. No matter how busy or sometimes understaffed the personnel were, not once did anyone act like helping out was a bother. All were pleasant, and happy. Oh, and my mom loved the food too (and she's a picky eater).

Everything was outstanding except the food although improving. Staff is very good and physical…read moretherapy is top notch. Wound Care is aggressive and professional with obtainable results. PBJ sandwiches are a great snack. Thanks everyone for all your efforts!

They have been taking good care of my 87 yr old mother as she rehabs from a severe car accident…read more This is a new, very clean facility. The staff is very nice and for the most part few complaints. High marks for care quality, Physical & Occupational Therapies, nurses and doctors. Administrative staff is open and friendly. They are staffing up as they are new, and discriminating in their hiring. They only want the best people. I recommend Pacific Villa Post Acute!

My father was here after back surgery. The care was actually really great & the office really…read morecouldn't have been any nicer.

My 85 year old mom was in Bayshire Carlsbad skilled nursing for about 5 weeks. She received…read moreexcellent care there recovering from hip surgery. They are well staffed and they communicated with me very well.

The facility is new and well equipped. The food was absolutely horrible except breakfast was above…read moreaverage. The Doctor and staff seem unable to regulate pain management even with a interfecal pain pump. They would give you a pill one day and cut you back on pain relief the next. In 12 years I never had issues once the pump was filled. They let the pump go completely dry for over a month. The staff was very good. I had numerous clothes disappear to where I didn't even have underwear to wear. The staff was friendly and they tried to help the patients.

From the owner: Here at Pacific Villas Post Acute, it's our mission to make each patient's stay pleasant and…read morecomfortable on their rehabilitation journey. Our care team includes fully licensed nurses and therapy professionals, with regular visits from patients' doctors and clinicians. Our rehabilitation program provides you with physical, occupational, and speech therapy to get you back to your highest level of function. Our community features a fully stocked gym, enriching activities and nutritious dining to help you during your time with us. At Pacific Villas Post Acute, we're dedicated to providing personalized rehabilitation and nursing services to all who enter our doors. Our healthcare professionals strive to help our residents reach their maximum potential in a caring and supportive environment. Our team takes the time to get to know each resident personally to help best tailor their rehabilitation and ensure they have the best possible care. To learn more about us, visit us online or call us. We look forward to serving you or your loved one for first-class rehabilitation.

My family member has been at Santa Fe Post Acute since it was still called La Fuente, and I can…read morehonestly say I have never experienced such wonderful care and service from the Social Services and Activities teams. CJ, the Social Services Director, was absolutely delightful, and Amarina, the Activities Director, was so kind and accommodating. She truly made my loved one feel seen, valued, and cared for. It brings our family so much comfort knowing they are surrounded by such compassionate people. We are very grateful for everything they do.

Santa Fe provided top notch care. The staff were so welcoming and I could not have been happier…read morewith their services.

My elderly father was admitted to this facility in December, he spent 3 months total at Vista…read moreKnoll. I was there 6 days a week and I became very familiar with the staff and facility. My father and myself had such an amazing experience here from the staff who cared beyond any expectation I ever had . Please know that my dad is not an easy guy to like or take care of. Yet every single time I was there, their kindness and care for their patients was truly amazing . The nurses and the physical therapy staff were exemplary caregivers. I'd like to specifically shout out to James and Matt in physical therapy and Demi. The nurses were all so good, but there were so many it's hard to remember their names. To all the kind wonderful people that work here at this facility thank you for taking such good care of my dad and being so nice to me as well. This is hard work and often thankless work so I was beyond surprised at how well they took care of my and kind at the same time. So thankful to you all.

My mother was put in this facility after a trip to the ICU at TriCity…read more The case workers at this facility are terrible. All they are interested in is discharging people that are unsafe discharges. The thing I learned at this facility is how uncaring and heartless the case workers are with people that have memory care issues like dementia and Alzheimer's. Part of their job is to help you with resources to help you with your loved ones find a safe place to go after their stay has ended at Vista Knoll. However, their nursing and CNA staff are very nice. I would 100% never recommend this facility to any one that truly cares about their loved one!

Beautiful environment and atmosphere. Friendly staff. Good…read morescreening and security. Excellent food, friendly servers. Medical Team exceptional to every detail. Bravo to the Administrators

Top-notch professional staff across the board from the PT/OT staff, nursing and all care…read more assistants, to the kitchen staff (wonderful meals), admittance and social services staff, recreational activity staff. Many have worked together for years (that says a lot about management) we (my husband and I) have "rehabbed" here a few times now and highly recommend Carlsbad by the Sea Care Center. They're the best!! Claudia and Bob Thomas

Personalized and compassionate service from everyone. Thank you for caring for my mom.read more

After serving as my Mom's primary caregiver for 11 years, I spent two years personally checking…read moredozens of local North County senior residential care homes for my 90 year old mother, who suffers from advanced Alzheimer's and Dementia. Most are OK, not great. The larger facilities are too hotel-ish and very costly. A few were terrible. I reported THE MANSE in Vista to the state for elder abuse, and ultimately they were given a only minor warning. Avoid that house of horrors at all costs! After putting Mom's name on a list at Blue Skies I decided to call Lauren back to see if they had an opening. Fortunately for us, she had an opening and so in February of 2014 we moved Mom into their Oceanside facility. They have two large 6 room/bed homes, one in Oceanside and the other in San Marcos. Both are big beautiful homes with lovely yards and gardens. Mom's care there has been wonderful, as Lauren and her staff treat each resident as if they are family, with lots of TLC, activities, and personal care. Staffing levels are plentiful, with a 2-3 staffing contingent for the six residents at each place 24/7. Amazingly, their price in very middle-of-the-road and well worth the services and facilities provided with delicious hot meals 3X daily, and plenty of snacks and drinks. Their loving, caring attitude is priceless! If you are seeking a wonderful home-like "family" atmosphere for an elder loved one, you will not find a nicer, more accommodating place in the area for ANY price. I know this as I checked most of them personally and can attest to this fact. So if you need some help with a loved one getting on in years, or needing help with daily living activities, do yourself a favor and call Lauren and get on their list right away. You will thank yourself as I do every single day. Yes, there is a list but they do have turnover due to the advanced aged of many of their residents.

I called over a month ago to get an appointment and waited very patiently for my appointment. I…read morewas called one day in advance to be told that I would not longer have the appointment because someone else was being seen at my time. Absolutely livid that I wait this long and be put off by someone else. This is unacceptable when your injured you should not have to wait over a month to start rehab andddd then be blown off to top it off

Just called Rise and they can't see me for my shoulder pain for TWO months. The person I spoke…read morewith, May, was uncaring and could offer no referrals to anyone who could treat me sooner. She was working from home, and I could hear roosters crowing in the background. Rise used to be the best, but they have become an uncaring and unprofessional business.